Steve Oakes | University of Liverpool (original) (raw)

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Papers by Steve Oakes

Research paper thumbnail of Reviewing congruity effects in the service environment musicscape

International Journal of Service Industry Management, 2008

... Morrison, M., Terziovski, M. (2006), "In-store music and consumer-brand rela... more ... Morrison, M., Terziovski, M. (2006), "In-store music and consumer-brand relationships: relational ... Carson, C. (2004), "Whole new worlds: music and the Disney theme park experience ... atmosphere evaluations on patronage intentions in service-intensive retail stores", Journal of ...

Research paper thumbnail of Using music to influence cognitive and affective responses in queues of low and high crowd density

Journal of Marketing Management, 2008

Within the context of an undergraduate registration queue, this study confirmed perceived wait du... more Within the context of an undergraduate registration queue, this study confirmed perceived wait duration to be a significant, positive function of the tempo of background music, and a significant, negative function of musical liking. In addition, it identified how the presence of ...

Research paper thumbnail of The impact of background musical tempo and timbre congruity upon ad content recall and affective response

Applied Cognitive Psychology, 2006

This study investigated whether the tempo and timbre of background music influenced responses to ... more This study investigated whether the tempo and timbre of background music influenced responses to radio ads. In Experiment 1 (in addition to a no-music control condition), slow-or fast-tempo background music was superimposed over the same ad. The slow-tempo music treatment produced significantly higher levels of ad content recall compared to the fast-tempo music treatment. Musical presence (slow-and fast-tempo treatments combined vs. no-music) significantly reduced levels of ad content recall. In Experiment 2, when three versions of digitally produced background music timbres were superimposed over a no-music version of another ad, results revealed positive main effects of timbre congruity upon recall of ad content and affective responses to the ad.

Research paper thumbnail of Editorial: Conference Special Issue - –Marketing Fields Forever 2011

Journal of Marketing …, Jan 1, 2011

Research paper thumbnail of Reviewing congruity effects in the service environment musicscape

International Journal of Service Industry Management, 2008

... Morrison, M., Terziovski, M. (2006), "In-store music and consumer-brand rela... more ... Morrison, M., Terziovski, M. (2006), "In-store music and consumer-brand relationships: relational ... Carson, C. (2004), "Whole new worlds: music and the Disney theme park experience ... atmosphere evaluations on patronage intentions in service-intensive retail stores", Journal of ...

Research paper thumbnail of Using music to influence cognitive and affective responses in queues of low and high crowd density

Journal of Marketing Management, 2008

Within the context of an undergraduate registration queue, this study confirmed perceived wait du... more Within the context of an undergraduate registration queue, this study confirmed perceived wait duration to be a significant, positive function of the tempo of background music, and a significant, negative function of musical liking. In addition, it identified how the presence of ...

Research paper thumbnail of The impact of background musical tempo and timbre congruity upon ad content recall and affective response

Applied Cognitive Psychology, 2006

This study investigated whether the tempo and timbre of background music influenced responses to ... more This study investigated whether the tempo and timbre of background music influenced responses to radio ads. In Experiment 1 (in addition to a no-music control condition), slow-or fast-tempo background music was superimposed over the same ad. The slow-tempo music treatment produced significantly higher levels of ad content recall compared to the fast-tempo music treatment. Musical presence (slow-and fast-tempo treatments combined vs. no-music) significantly reduced levels of ad content recall. In Experiment 2, when three versions of digitally produced background music timbres were superimposed over a no-music version of another ad, results revealed positive main effects of timbre congruity upon recall of ad content and affective responses to the ad.

Research paper thumbnail of Editorial: Conference Special Issue - –Marketing Fields Forever 2011

Journal of Marketing …, Jan 1, 2011

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