Noellie Brockdorff | University of Malta (original) (raw)
Papers by Noellie Brockdorff
CONSENT Consumer Sentiment regarding privacy on user generated content (UGC) services in the digi... more CONSENT Consumer Sentiment regarding privacy on user generated content (UGC) services in the digital economy (G.A. 244643). The project was co-financed by the European Union within the Seventh Framework Programme (2007-2013).
The project was co-funded by the European Commission within the Horizon2020 Programme (2014-2020).
This research was carried out as part of CONSENT (Consumer sentiment regarding privacy on user ge... more This research was carried out as part of CONSENT (Consumer sentiment regarding privacy on user generated content (UGC) services in the digital economy) a project that was funded by the European Union under the Seventh Framework Programme (2007-2013), Grant Agreement Number 244643.
Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-financ... more Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-financed by the European Union within the Seventh Framework Programme (2007-2013).
Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-financ... more Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-financed by the European Union within the Seventh Framework Programme (2007-2013).
This project has received funding from the European Union’s Seventh Framework Programme for resea... more This project has received funding from the European Union’s Seventh Framework Programme for research, technological development and demonstration under grant agreement no 285582.
Psychiatry, Psychology and Law
The current study was carried out as part of the CITYCOP project exploring fear of crime, risk pe... more The current study was carried out as part of the CITYCOP project exploring fear of crime, risk perception and feelings of security and insecurity. Participants (n ¼ 272) from 11 European countries answered a questionnaire exploring measures of risk perception, fear of crime, anxiety, trust in police and related behaviours. A seven-factor structure is proposed incorporating 'Signs of Social and Physical Disorder', 'Trust in Police', 'Trait Anxiety', 'Collective Efficacy', 'Perceived Risk of Victimisation', 'Fear of Personal Harm' and 'Fear of Property Theft'. Overall findings suggest that the measures associated with feelings of insecurity are negatively related to the measures associated with feelings of security. Efforts should be made to reduce feelings of insecurity through encouraging trust in law enforcement and community interaction and reducing signs of social and physical disorder.
SMART Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-... more SMART Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-financed by the European Union within the Seventh Framework Programme (2007-2013).
Journal of Contingencies and Crisis Management
This study investigates how citizens perceive the role of mobile phone apps specifically designed... more This study investigates how citizens perceive the role of mobile phone apps specifically designed for disaster communication, and how these perceptions may differ from perceived roles and functions of social media in disaster-related tasks/situations. Focusing on trust in authorities and technology use, results suggest that social media use not only fosters trust via shared narratives and collective sense-making but may also improve trust relationships through local authorities assuming the function of a trustworthy information provider. In disaster apps usage, trust between citizens and authorities is generated through perceptions of shared responsibility rather than shared narratives. Apps were seen as mechanisms that reveal authorities' general willingness to share control, which may help overcome citizens' perceptions that they are distrusted by authorities.
International Journal of Disaster Risk Reduction
We present results from the CARISMAND project, 1 which investigated the relationships between ris... more We present results from the CARISMAND project, 1 which investigated the relationships between risk perception and cultural factors in man-made and natural disasters. The present study focused on attitudes, feelings and perceptions in a"low-risk" country, the island of Malta. This research location was chosen due to its unique geographical and geo-political position. In combination with the low level of prevalent disaster risk, it can be seen to be particularly suitable for elucidating cultural factors which are strong enough to generate behavioural change in such an environment and allow further insight into the relationship between risk perception, culture and behaviour. The data were collected during a Citizen Summit (held in Malta in 2016) which combined quantitative inquiry, for measuring cognitive and emotional responses related to risk perception, with qualitative methods that follow the "fluid" character of culture. We found that disaster risk perception showed only weak links to preparedness intentions, supporting other published results. Focus group discussions revealed several cultural traits, most prominently strong family values and social cohesion, which was also supported by the quantitative data. Furthermore, we found evidence of how personal values are transformed into cultural values, and how these can work in favour, or against, a motivation to prepare for disasters. Our results suggest that integrating shared local values, shared everyday experiences, and shared local memories in risk communication strategies and behavioural guidelines may be effective in encouraging citizens' disaster preparedness.
It has become increasingly common for many everyday tasks to be carried out online. During the co... more It has become increasingly common for many everyday tasks to be carried out online. During the course of carrying out such activities online it is very often the case that personal information is disclosed either as a necessary condition for obtaining the service or as part of carrying out the task itself. Fears have been expressed in the media and in academic circles that such widespread use of personal information online compromises users’ privacy (e.g., Sarno, 2011; Solove, 2008; Ward, 2010). The CONSENT project sought to investigate the views of European citizens regarding online privacy and related behaviour as part of the wider project objectives of examining whether recent changes to consumer and commercial practices have developed in such a way that consumers are giving up their fundamental right to privacy, and how such practices are changing the role of consent in the processing of personal data. In the CONSENT project two studies were dedicated to the investigation of cit...
Whilst those institutions or individuals who implement technological surveillance measures often ... more Whilst those institutions or individuals who implement technological surveillance measures often claim that these aim to increase either national security or citizens’ personal safety, it has become increasingly accepted that such security will, inevitably, generate forms of insecurity as by-products. Fuelled by economic and political instabilities on a global scale, risks and uncertainty have supposedly become part of our everyday lives. But do we really live in such multi-leveled cultures of fear? Within SMART, a collaborative project co-funded by the European Union, research was conducted to explore citizens’ attitudes towards surveillance and privacy. As part of this study focus group discussions with a total of 320 participants in 14 European countries were carried out. At the beginning of each discussion, before the topic of surveillance was introduced, participants were asked to freely associate with terms such as privacy, national security, and personal safety. This unstruct...
Relationship marketing has established itself as one of the main pursuits in marketing. Various v... more Relationship marketing has established itself as one of the main pursuits in marketing. Various viewpoints have been proposed seeking to explicate relationship marketing. This paper focuses on the role of perspective-taking as an overlooked aspect of relationship marketing. It suggests that cooperation in relationship marketing requires the marketer to undertake a process that involves understanding the perspective of partners by realistically imagining their point of view. Grounded in aptitude theory a perspective-taking approach that incorporates both a perspective-taking ability and a perspective-taking propensity is tested in a model that also considers the impact of trust and commitment on cooperation. Data is collected from a sample of managers of manufacturing firms. Results supporting the role of perspective-taking are reported. Conclusions are drawn, limitations are noted and opportunities for further research are indicated.
SCRIPTed, 2013
ABSTRACT In this paper, user expectations with regard to privacy and consent when using social me... more ABSTRACT In this paper, user expectations with regard to privacy and consent when using social media are compared with the EU legal framework for personal data protection. This analysis is based on a set of criteria for informed consent distilled from an analytical bibliography. User expectations regarding these criteria are derived from survey results. For each of the criteria for informed consent it is assessed whether there exist legal provisions both in the existing and in the proposed legal framework of EU personal data protection. A gap analysis between user expectations regarding each criterion and the availability or absence of related legal provisions shows that many but not all aspects of consent are addressed in both the current and the proposed legislation. Furthermore, the legislation only provides a very general scope regarding consent and does not contain many details on what adequate consent procedures should look like. There is, at some points, a disconnect between the abstract legal provisions and the concrete practical implementations in the architecture and privacy statements of social media. Suggestions for solving these disconnects are made by suggesting changes at a practical level, by adjusting the legal framework, or both. Finally, the limits of the current models for personal data protection and consent are discussed.
ABSTRACT Two experiments combined the response-signal technique (Reed, 1973) with the DRM paradig... more ABSTRACT Two experiments combined the response-signal technique (Reed, 1973) with the DRM paradigm (e.g., McDermott & Roediger, 1998) to investigate the time course of false recognition memory, in particular how this effect varies along the time course of generating a recognition judgment. Across the experiments, in addition to standard instructions, there were fo rewarning instructions encouraging participants to avoid this effect as well as inclusion instructions intended to enhance this tendency. It was found that the false memory effect was at its strongest at earlier response signals, diminishing with more time to make a recognition judgment. The forewarning instructions led to a more conservative overall response bias rather than a reduction of the effect. However, participants were able to exaggerate this effect in the inclusion condition. The results are discussed in terms of the role of strategic processing in recognition memory. In recognition memory, one of the most striking findings is people's tendency to mistakenly recognize words that have not been observed but are semantically related to observed words. Experiments in the DRM paradigm (e.g., McDermott & Roediger, 1998) have shown this effect dramatically. After people are presented with several interrelated words, such as "door", "glass", "pane", and "ledge", they are very likely to falsely recognize a highly associated, critical lure item such as "window". Often, the false alarm rate for critical lure items is about as high as the hit rate for presented words. Our experiments were aimed at addressing the role of strategic processing during recognition judgments, in helping to avoid false recognition. By "strategic processing" we refer to those memory processes that are relatively slow and under intentional control.
Journal of Experimental Psychology Human Perception and Performance, Oct 1, 2002
The role of perceptual feature sampling in speeded matching and recognition was explored in 4 exp... more The role of perceptual feature sampling in speeded matching and recognition was explored in 4 experiments. Experiments 1-3 involved a perceptual matching task with pictures of various objects and scenes. In Experiments 2 and 3, same-different judgments were given under time pressure. The main objective of the matching task was to obtain measures of the perceptual processing rates of different object features. Experiment 4 was an old-new recognition experiment, in which the same stimuli as those in the matching task were used. Response signals were used to limit processing time in the recognition task. The results demonstrated that it is possible to predict speeded recognition performance from performance in perceptual matching. A simple stochastic feature-sampling model provides a unified account of the data from the 4 experiments.
CONSENT Consumer Sentiment regarding privacy on user generated content (UGC) services in the digi... more CONSENT Consumer Sentiment regarding privacy on user generated content (UGC) services in the digital economy (G.A. 244643). The project was co-financed by the European Union within the Seventh Framework Programme (2007-2013).
The project was co-funded by the European Commission within the Horizon2020 Programme (2014-2020).
This research was carried out as part of CONSENT (Consumer sentiment regarding privacy on user ge... more This research was carried out as part of CONSENT (Consumer sentiment regarding privacy on user generated content (UGC) services in the digital economy) a project that was funded by the European Union under the Seventh Framework Programme (2007-2013), Grant Agreement Number 244643.
Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-financ... more Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-financed by the European Union within the Seventh Framework Programme (2007-2013).
Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-financ... more Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-financed by the European Union within the Seventh Framework Programme (2007-2013).
This project has received funding from the European Union’s Seventh Framework Programme for resea... more This project has received funding from the European Union’s Seventh Framework Programme for research, technological development and demonstration under grant agreement no 285582.
Psychiatry, Psychology and Law
The current study was carried out as part of the CITYCOP project exploring fear of crime, risk pe... more The current study was carried out as part of the CITYCOP project exploring fear of crime, risk perception and feelings of security and insecurity. Participants (n ¼ 272) from 11 European countries answered a questionnaire exploring measures of risk perception, fear of crime, anxiety, trust in police and related behaviours. A seven-factor structure is proposed incorporating 'Signs of Social and Physical Disorder', 'Trust in Police', 'Trait Anxiety', 'Collective Efficacy', 'Perceived Risk of Victimisation', 'Fear of Personal Harm' and 'Fear of Property Theft'. Overall findings suggest that the measures associated with feelings of insecurity are negatively related to the measures associated with feelings of security. Efforts should be made to reduce feelings of insecurity through encouraging trust in law enforcement and community interaction and reducing signs of social and physical disorder.
SMART Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-... more SMART Scalable Measures for Automated Recognition Technologies (G.A. 267127). The project was co-financed by the European Union within the Seventh Framework Programme (2007-2013).
Journal of Contingencies and Crisis Management
This study investigates how citizens perceive the role of mobile phone apps specifically designed... more This study investigates how citizens perceive the role of mobile phone apps specifically designed for disaster communication, and how these perceptions may differ from perceived roles and functions of social media in disaster-related tasks/situations. Focusing on trust in authorities and technology use, results suggest that social media use not only fosters trust via shared narratives and collective sense-making but may also improve trust relationships through local authorities assuming the function of a trustworthy information provider. In disaster apps usage, trust between citizens and authorities is generated through perceptions of shared responsibility rather than shared narratives. Apps were seen as mechanisms that reveal authorities' general willingness to share control, which may help overcome citizens' perceptions that they are distrusted by authorities.
International Journal of Disaster Risk Reduction
We present results from the CARISMAND project, 1 which investigated the relationships between ris... more We present results from the CARISMAND project, 1 which investigated the relationships between risk perception and cultural factors in man-made and natural disasters. The present study focused on attitudes, feelings and perceptions in a"low-risk" country, the island of Malta. This research location was chosen due to its unique geographical and geo-political position. In combination with the low level of prevalent disaster risk, it can be seen to be particularly suitable for elucidating cultural factors which are strong enough to generate behavioural change in such an environment and allow further insight into the relationship between risk perception, culture and behaviour. The data were collected during a Citizen Summit (held in Malta in 2016) which combined quantitative inquiry, for measuring cognitive and emotional responses related to risk perception, with qualitative methods that follow the "fluid" character of culture. We found that disaster risk perception showed only weak links to preparedness intentions, supporting other published results. Focus group discussions revealed several cultural traits, most prominently strong family values and social cohesion, which was also supported by the quantitative data. Furthermore, we found evidence of how personal values are transformed into cultural values, and how these can work in favour, or against, a motivation to prepare for disasters. Our results suggest that integrating shared local values, shared everyday experiences, and shared local memories in risk communication strategies and behavioural guidelines may be effective in encouraging citizens' disaster preparedness.
It has become increasingly common for many everyday tasks to be carried out online. During the co... more It has become increasingly common for many everyday tasks to be carried out online. During the course of carrying out such activities online it is very often the case that personal information is disclosed either as a necessary condition for obtaining the service or as part of carrying out the task itself. Fears have been expressed in the media and in academic circles that such widespread use of personal information online compromises users’ privacy (e.g., Sarno, 2011; Solove, 2008; Ward, 2010). The CONSENT project sought to investigate the views of European citizens regarding online privacy and related behaviour as part of the wider project objectives of examining whether recent changes to consumer and commercial practices have developed in such a way that consumers are giving up their fundamental right to privacy, and how such practices are changing the role of consent in the processing of personal data. In the CONSENT project two studies were dedicated to the investigation of cit...
Whilst those institutions or individuals who implement technological surveillance measures often ... more Whilst those institutions or individuals who implement technological surveillance measures often claim that these aim to increase either national security or citizens’ personal safety, it has become increasingly accepted that such security will, inevitably, generate forms of insecurity as by-products. Fuelled by economic and political instabilities on a global scale, risks and uncertainty have supposedly become part of our everyday lives. But do we really live in such multi-leveled cultures of fear? Within SMART, a collaborative project co-funded by the European Union, research was conducted to explore citizens’ attitudes towards surveillance and privacy. As part of this study focus group discussions with a total of 320 participants in 14 European countries were carried out. At the beginning of each discussion, before the topic of surveillance was introduced, participants were asked to freely associate with terms such as privacy, national security, and personal safety. This unstruct...
Relationship marketing has established itself as one of the main pursuits in marketing. Various v... more Relationship marketing has established itself as one of the main pursuits in marketing. Various viewpoints have been proposed seeking to explicate relationship marketing. This paper focuses on the role of perspective-taking as an overlooked aspect of relationship marketing. It suggests that cooperation in relationship marketing requires the marketer to undertake a process that involves understanding the perspective of partners by realistically imagining their point of view. Grounded in aptitude theory a perspective-taking approach that incorporates both a perspective-taking ability and a perspective-taking propensity is tested in a model that also considers the impact of trust and commitment on cooperation. Data is collected from a sample of managers of manufacturing firms. Results supporting the role of perspective-taking are reported. Conclusions are drawn, limitations are noted and opportunities for further research are indicated.
SCRIPTed, 2013
ABSTRACT In this paper, user expectations with regard to privacy and consent when using social me... more ABSTRACT In this paper, user expectations with regard to privacy and consent when using social media are compared with the EU legal framework for personal data protection. This analysis is based on a set of criteria for informed consent distilled from an analytical bibliography. User expectations regarding these criteria are derived from survey results. For each of the criteria for informed consent it is assessed whether there exist legal provisions both in the existing and in the proposed legal framework of EU personal data protection. A gap analysis between user expectations regarding each criterion and the availability or absence of related legal provisions shows that many but not all aspects of consent are addressed in both the current and the proposed legislation. Furthermore, the legislation only provides a very general scope regarding consent and does not contain many details on what adequate consent procedures should look like. There is, at some points, a disconnect between the abstract legal provisions and the concrete practical implementations in the architecture and privacy statements of social media. Suggestions for solving these disconnects are made by suggesting changes at a practical level, by adjusting the legal framework, or both. Finally, the limits of the current models for personal data protection and consent are discussed.
ABSTRACT Two experiments combined the response-signal technique (Reed, 1973) with the DRM paradig... more ABSTRACT Two experiments combined the response-signal technique (Reed, 1973) with the DRM paradigm (e.g., McDermott & Roediger, 1998) to investigate the time course of false recognition memory, in particular how this effect varies along the time course of generating a recognition judgment. Across the experiments, in addition to standard instructions, there were fo rewarning instructions encouraging participants to avoid this effect as well as inclusion instructions intended to enhance this tendency. It was found that the false memory effect was at its strongest at earlier response signals, diminishing with more time to make a recognition judgment. The forewarning instructions led to a more conservative overall response bias rather than a reduction of the effect. However, participants were able to exaggerate this effect in the inclusion condition. The results are discussed in terms of the role of strategic processing in recognition memory. In recognition memory, one of the most striking findings is people's tendency to mistakenly recognize words that have not been observed but are semantically related to observed words. Experiments in the DRM paradigm (e.g., McDermott & Roediger, 1998) have shown this effect dramatically. After people are presented with several interrelated words, such as "door", "glass", "pane", and "ledge", they are very likely to falsely recognize a highly associated, critical lure item such as "window". Often, the false alarm rate for critical lure items is about as high as the hit rate for presented words. Our experiments were aimed at addressing the role of strategic processing during recognition judgments, in helping to avoid false recognition. By "strategic processing" we refer to those memory processes that are relatively slow and under intentional control.
Journal of Experimental Psychology Human Perception and Performance, Oct 1, 2002
The role of perceptual feature sampling in speeded matching and recognition was explored in 4 exp... more The role of perceptual feature sampling in speeded matching and recognition was explored in 4 experiments. Experiments 1-3 involved a perceptual matching task with pictures of various objects and scenes. In Experiments 2 and 3, same-different judgments were given under time pressure. The main objective of the matching task was to obtain measures of the perceptual processing rates of different object features. Experiment 4 was an old-new recognition experiment, in which the same stimuli as those in the matching task were used. Response signals were used to limit processing time in the recognition task. The results demonstrated that it is possible to predict speeded recognition performance from performance in perceptual matching. A simple stochastic feature-sampling model provides a unified account of the data from the 4 experiments.