Find and lock a lost Windows device (original) (raw)

Find My Device is a feature that can help you locate your Windows 10 or Windows 11 device if it's lost or stolen. To use this feature, sign in to your device with a Microsoft account and make sure you're an administrator on it. This feature works when location is turned on for your device, even if other users on the device have turned off location settings for their apps. Any time you attempt to locate the device, users using the device will see a notification in the notification area.

• This setting works for any Windows device, such as a PC, laptop, Surface, or Surface Pen. It needs to be turned on before you can use it.
• You can't use it with a work or school account, and it doesn't work for iOS devices, Android devices, or Xbox One consoles. Here's what to do if your Xbox gets stolen.

Find your Windows device

1. Go to https:⁠//account.microsoft.com/devices and sign in.
2. Select the Find My Device tab.
3. Choose the device you want to find, and then select Find to see a map showing your device's location.

Note

You can locate a shared device only if you have an administrator account on it. On the shared device, select Start > Settings > Account > Your info to see if you're an administrator.

Lock your Windows device remotely

1. When you find your device on the map, select Lock > Next.
2. Once your device is locked, you can reset your password for added security. For more info about passwords, see Change or reset your Windows password.

Need more help?

Contact Support

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.