Jacob Yego | Moi University (original) (raw)

Papers by Jacob Yego

Research paper thumbnail of Extent of Adoption of Quality Management Systems in the Hospitality and Catering Industry: A Study of Selected Establishments in Nairobi

Food Science and Quality Management, 2012

The aim of this research was to establish the extent of adoption of two quality management system... more The aim of this research was to establish the extent of adoption of two quality management systems in selected hospitality and catering establishments in Nairobi Kenya. Survey design was used and the target population was managers in the establishments. A sample size of 120 was used. Purposive sampling was used to select the managers because adoption of the systems was assumed to be a managerial responsibility. Interview schedules and questionnaires were used to collect primary data which was analyzed using descriptive statistics. From the findings majority of the respondents had knowledge about the existence of quality management systems but had not adopted the systems because of high costs involved in its implementation and lack of information. Hazard Analysis and Critical Control Point system (HACCP) was preferred than Assured Safe Catering (ASC). The establishments using Quality management systems highlighted the benefits of the systems that included success in production of quality products and increased profitability. However the systems had limitations such as demanding routine of maintenance of standards and involving intense documentation. Evidently, quality management systems are relevant to the hospitality industry and need to be adopted by operators in the food handling sector

Research paper thumbnail of Does board chairperson experience matter? Examining the relationship between board attributes and human rights reporting in Kenya

Corporate Governance: The International Journal of Business in Society

Purpose Using the resource dependence and legitimacy theories, this research aims to examine the ... more Purpose Using the resource dependence and legitimacy theories, this research aims to examine the relationship between board attributes and human rights reporting, as well as the interaction effect of board chairperson experience on the relationship among listed firms at the Nairobi Securities Exchange (NSE). Design/methodology/approach This study collected data from annual reports of firms listed on the NSE from 2009 to 2019 using content analysis to examine how boards influence human rights reporting. A total of 547 firm-year observations were used to test the hypotheses. This study used a hierarchical regression model to examine the relationship. Findings This study found that board attributes are important predictors of human rights reporting. This study shows that both board diversity and board independence have a positive impact on human rights reporting. Furthermore, the interaction results revealed that having a highly experienced chairperson strengthens the effect of board i...

Research paper thumbnail of Environmental impacts of tourism in protected areas

Journal of environment and earth science, 2012

This paper examined negative and positive effects of tourism activities in protected areas. The p... more This paper examined negative and positive effects of tourism activities in protected areas. The positive effects include the creation of employment, the increase in the economic levels, promotion of conservation of natural spaces, minimizes the migration of the local population, and improvement in the economic and socio-cultural level of the local population, the commercialisation of the local products, exchange of ideas, costumes and the sensitization of the tourist and local population for protection of the environment. Tourism is an intensive sector of employment and is one of the few alternatives to the destruction of environment caused by the technological change, the globalisation process and the reduction of the working time. Negative effects include the rising of consumption of ground (space), water, energy, destruction of landscapes with the creations of new infrastructures, the rise in the production of disposals (wastes), the alteration of ecosystems, the introduction of ...

Research paper thumbnail of Determinants of the Level of Revenue of Tourist Enterprises within the North Coastal Region of Kenya

Journal of Tourism, Hospitality and Sports, 2013

Revenue of produced goods and/or provided services is determined by the volume of sales, prices o... more Revenue of produced goods and/or provided services is determined by the volume of sales, prices of particular products, variety of products, ways of invoicing and period of payment. The current study was carried out at the north coastal region among tourist enterprises to establish factors that influence the amount of revenue they generate per year. The target population involved all enterprises relying on tourists for their business. They include hotel accommodation facilities, curio shops and tour companies. Simple random sampling technique was used to select a final sample of 97 enterprises, whose owners were given self administered questionnaires. Afterwards a regression on determinants of revenue by tourist enterprises was expressed as Y= ? o + ? 1 X 1 + ? 2 X 2 + …? n X n + ?; Where: Y – is the dependant variable; X 1-n – are the independent variables; ? 0 – is the constant ? 1-n – are the regression coefficients or change induced in Y by each X, while ? is the error. ...

Research paper thumbnail of Extent of Adoption of Quality Management Systems in the Hospitality and Catering Industry: A Study of Selected Establishments in Nairobi

Food Science and Quality Management, 2012

Research paper thumbnail of Factors that affect the Outcome of Outside Catering in Kenya

Food Science and Quality Management, 2012

Research paper thumbnail of Determinants of the Level of Revenue of Tourist Enterprises within the North Coastal Region of Kenya

Journal of Tourism Hospitality and Sports, 2013

Research paper thumbnail of Environmental Impacts of Tourism in Protected Areas

Journal of Environment and Earth Science, 2012

Research paper thumbnail of Extent of Adoption of Quality Management Systems in the Hospitality and Catering Industry: A Study of Selected Establishments in Nairobi

Food Science and Quality Management, 2012

Research paper thumbnail of Extent of Adoption of Quality Management Systems in the Hospitality and Catering Industry: A Study of Selected Establishments in Nairobi

Food Science and Quality Management, 2012

The aim of this research was to establish the extent of adoption of two quality management system... more The aim of this research was to establish the extent of adoption of two quality management systems in selected hospitality and catering establishments in Nairobi Kenya. Survey design was used and the target population was managers in the establishments. A sample size of 120 was used. Purposive sampling was used to select the managers because adoption of the systems was assumed to be a managerial responsibility. Interview schedules and questionnaires were used to collect primary data which was analyzed using descriptive statistics. From the findings majority of the respondents had knowledge about the existence of quality management systems but had not adopted the systems because of high costs involved in its implementation and lack of information. Hazard Analysis and Critical Control Point system (HACCP) was preferred than Assured Safe Catering (ASC). The establishments using Quality management systems highlighted the benefits of the systems that included success in production of quality products and increased profitability. However the systems had limitations such as demanding routine of maintenance of standards and involving intense documentation. Evidently, quality management systems are relevant to the hospitality industry and need to be adopted by operators in the food handling sector

Research paper thumbnail of Does board chairperson experience matter? Examining the relationship between board attributes and human rights reporting in Kenya

Corporate Governance: The International Journal of Business in Society

Purpose Using the resource dependence and legitimacy theories, this research aims to examine the ... more Purpose Using the resource dependence and legitimacy theories, this research aims to examine the relationship between board attributes and human rights reporting, as well as the interaction effect of board chairperson experience on the relationship among listed firms at the Nairobi Securities Exchange (NSE). Design/methodology/approach This study collected data from annual reports of firms listed on the NSE from 2009 to 2019 using content analysis to examine how boards influence human rights reporting. A total of 547 firm-year observations were used to test the hypotheses. This study used a hierarchical regression model to examine the relationship. Findings This study found that board attributes are important predictors of human rights reporting. This study shows that both board diversity and board independence have a positive impact on human rights reporting. Furthermore, the interaction results revealed that having a highly experienced chairperson strengthens the effect of board i...

Research paper thumbnail of Environmental impacts of tourism in protected areas

Journal of environment and earth science, 2012

This paper examined negative and positive effects of tourism activities in protected areas. The p... more This paper examined negative and positive effects of tourism activities in protected areas. The positive effects include the creation of employment, the increase in the economic levels, promotion of conservation of natural spaces, minimizes the migration of the local population, and improvement in the economic and socio-cultural level of the local population, the commercialisation of the local products, exchange of ideas, costumes and the sensitization of the tourist and local population for protection of the environment. Tourism is an intensive sector of employment and is one of the few alternatives to the destruction of environment caused by the technological change, the globalisation process and the reduction of the working time. Negative effects include the rising of consumption of ground (space), water, energy, destruction of landscapes with the creations of new infrastructures, the rise in the production of disposals (wastes), the alteration of ecosystems, the introduction of ...

Research paper thumbnail of Determinants of the Level of Revenue of Tourist Enterprises within the North Coastal Region of Kenya

Journal of Tourism, Hospitality and Sports, 2013

Revenue of produced goods and/or provided services is determined by the volume of sales, prices o... more Revenue of produced goods and/or provided services is determined by the volume of sales, prices of particular products, variety of products, ways of invoicing and period of payment. The current study was carried out at the north coastal region among tourist enterprises to establish factors that influence the amount of revenue they generate per year. The target population involved all enterprises relying on tourists for their business. They include hotel accommodation facilities, curio shops and tour companies. Simple random sampling technique was used to select a final sample of 97 enterprises, whose owners were given self administered questionnaires. Afterwards a regression on determinants of revenue by tourist enterprises was expressed as Y= ? o + ? 1 X 1 + ? 2 X 2 + …? n X n + ?; Where: Y – is the dependant variable; X 1-n – are the independent variables; ? 0 – is the constant ? 1-n – are the regression coefficients or change induced in Y by each X, while ? is the error. ...

Research paper thumbnail of Extent of Adoption of Quality Management Systems in the Hospitality and Catering Industry: A Study of Selected Establishments in Nairobi

Food Science and Quality Management, 2012

Research paper thumbnail of Factors that affect the Outcome of Outside Catering in Kenya

Food Science and Quality Management, 2012

Research paper thumbnail of Determinants of the Level of Revenue of Tourist Enterprises within the North Coastal Region of Kenya

Journal of Tourism Hospitality and Sports, 2013

Research paper thumbnail of Environmental Impacts of Tourism in Protected Areas

Journal of Environment and Earth Science, 2012

Research paper thumbnail of Extent of Adoption of Quality Management Systems in the Hospitality and Catering Industry: A Study of Selected Establishments in Nairobi

Food Science and Quality Management, 2012