David Benyon | Edinburgh Napier University (original) (raw)

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Papers by David Benyon

Research paper thumbnail of Interaction strategies for an affective conversational agent

Abstract The development of embodied conversational agents (ECA) as companions brings several cha... more Abstract The development of embodied conversational agents (ECA) as companions brings several challenges for both affective and conversational dialogue. These include challenges in generating appropriate affective responses, selecting the overall shape of the dialogue, providing prompt system response times, and handling interruptions. We present an implementation of such a companion showing the development of individual modules that attempt to address these challenges.

Research paper thumbnail of Adaptive systems: From intelligent tutoring to autonomous agents

Knowledge-Based Systems, Jan 1, 1993

Computer systems which can automatically alter aspects of their functionality or interface to sui... more Computer systems which can automatically alter aspects of their functionality or interface to suit the needs of individuals or groups of users have appeared over the years in a variety of guises. Most recently attention has focused on intelligent interface agents which are seen as specialised, knowledge-based systems acting on behalf of the user in some aspect of the interaction. Similar requirements for automatic adaptation have been noted in intelligent tutoring systems, natural language systems and intelligent interfaces. This paper brings together the research which has emanated from a number of backgrounds and provides a unifying perspective on adaptive systems in general. We present an architecture for adaptive systems and a methodology for their development. The paper also describes software support for producing adaptive systems and offers some experimental evidence to justify both the desirability and feasibility of exploiting an adaptive system approach to human-computer interaction.

Research paper thumbnail of A framework for the transformation of the incumbent creative industries in a digital age

IFKAD - International Forum on Knowledge Asset Dynamics - 10th Edition, Jun 12, 2015

Purpose -New business models emerged within the creative industries when advances in information ... more Purpose -New business models emerged within the creative industries when advances in information and communication technologies (ICTs) altered the patterns of cultural consumption worldwide. Digital technologies altered the way creative products were created, produced, reproduced, distributed, and commercialised at national and international levels. In the face of the continual emergence of digital disruptions, the traditional, existing sector is failing to rapidly enough adapt. The purpose of the paper is to provide a better understanding of an emerging framework for the transformation of incumbent cultural and creative enterprises in a digital age, called The AmbITion Approach.

Research paper thumbnail of Adaptive systems: From intelligent tutoring to autonomous agents

Knowledge-Based Systems, Jan 1, 1993

Computer systems which can automatically alter aspects of their functionality or interface to sui... more Computer systems which can automatically alter aspects of their functionality or interface to suit the needs of individuals or groups of users have appeared over the years in a variety of guises. Most recently attention has focused on intelligent interface agents which are seen as specialised, knowledge-based systems acting on behalf of the user in some aspect of the interaction. Similar requirements for automatic adaptation have been noted in intelligent tutoring systems, natural language systems and intelligent interfaces. This paper brings together the research which has emanated from a number of backgrounds and provides a unifying perspective on adaptive systems in general. We present an architecture for adaptive systems and a methodology for their development. The paper also describes software support for producing adaptive systems and offers some experimental evidence to justify both the desirability and feasibility of exploiting an adaptive system approach to human-computer interaction.

Research paper thumbnail of Navigation in Information Spaces: supporting the individual

Human-computer interaction: INTERACT, Jan 1, 1997

The issue of how users can navigate their way through large information spaces is one that is cru... more The issue of how users can navigate their way through large information spaces is one that is crucial to the ever expanding and interlinking of computer systems. There are many ways of dealing with the issue of navigation. The use of appropriate metaphors is one, virtual reality and 3D interfaces another. A third is to provide adaptive interfaces based on individual differences in users navigational ability. This paper takes a critical look at the alternatives for assisting users to navigate information spaces and concludes by outlining a research agenda for navigation support.

Research paper thumbnail of Designing interactive systems: People, activities, contexts, technologies

Research paper thumbnail of The skull beneath the skin: entity-relationship models of information artifacts

International Journal of Human Computer …, Jan 1, 1996

Data modelling reveals the internal structure of an information system, abstracting away from det... more Data modelling reveals the internal structure of an information system, abstracting away from details of the physical representation. We show that entity-relationship modelling, a well-tried example of a data-modelling technique, can be applied to both interactive and non-interactive information artefacts in the domain of HCI. By extending the conventional ER notation slightly (to give ERMIA, Entity-Relationship Modelling for Information Artefacts) it can be used to describe differences between different representations of the same information, differences between user's conceptual models of the same device, and the structure and update requirements of distributed information in a worksystem. It also yields symbolic-level estimates of index of 'cost-of-knowledge' in an information structure, plus a novel index, the 'cost-of-update'; these symbolic estimates offer a useful complement to the highly detailed analyses of time costs obtainable from GOMS-like models. We conclude that, as a cheap, coarse-grained, and easy-to-learn modelling technique, ERMIA usefully fills a gap in the range of available HCI analysis techniques.

Research paper thumbnail of Designing information spaces: the social navigation approach

... Contents Author Biographies vii Editors' Introduction: Footprints in... more ... Contents Author Biographies vii Editors' Introduction: Footprints in the Snow Kristina Hook, David Benyon and Alan Munro 1 Part I Systems and Theories 1 Social Translucence: Using Minimalist Visualisations of Social Activity to Support Collective Interaction Thomas Erickson ...

Research paper thumbnail of Experience with developing multimedia courseware for the World Wide Web: the need for better tools and clear pedagogy

International Journal of Human …, Jan 1, 1997

The phenomenal growth of the Internet over the last few years, coupled with the development of va... more The phenomenal growth of the Internet over the last few years, coupled with the development of various multimedia applications which exploit the Internet presents exciting opportunities for educators. In the context of distance education, the World Wide Web provides a unique challenge as a new delivery mechanism for course material allowing students to take a course (potentially) from anywhere in the world. In this paper, we describe our approach to the development of an Internet-based course designed for distance education. Using this experience, we provide general observations on the opportunities and constraints which the web provides and on the pedagogic issues which arise when using this delivery mechanism.

Research paper thumbnail of Adaptive systems: a solution to usability problems

User Modeling and User-Adapted Interaction, Jan 1, 1993

Improving the usability of computer systems is perhaps the most important goal of human-computer ... more Improving the usability of computer systems is perhaps the most important goal of human-computer interaction research. Current approaches to usability engineering tend to focus on simply improving the interface. An alternative is to build intelligence into the system. However, in order to do this a more comprehensive analysis is required and systems must be designed so that they can be made adaptive. This paper examines the implications for systems analysis, design and usability specification if adaptive systems are to be a realistic solution to usability problems.

Research paper thumbnail of Social navigation of information space

# Edinburgh Napier University. Home. INSPIRING FUTURES. ...

Research paper thumbnail of Designing interactive systems

Research paper thumbnail of A guide to usability: Human factors in computing

Conference Presentations by David Benyon

Research paper thumbnail of A framework for the transformation of the incumbent creative industries in a digital age

Research paper thumbnail of Interaction strategies for an affective conversational agent

Abstract The development of embodied conversational agents (ECA) as companions brings several cha... more Abstract The development of embodied conversational agents (ECA) as companions brings several challenges for both affective and conversational dialogue. These include challenges in generating appropriate affective responses, selecting the overall shape of the dialogue, providing prompt system response times, and handling interruptions. We present an implementation of such a companion showing the development of individual modules that attempt to address these challenges.

Research paper thumbnail of Adaptive systems: From intelligent tutoring to autonomous agents

Knowledge-Based Systems, Jan 1, 1993

Computer systems which can automatically alter aspects of their functionality or interface to sui... more Computer systems which can automatically alter aspects of their functionality or interface to suit the needs of individuals or groups of users have appeared over the years in a variety of guises. Most recently attention has focused on intelligent interface agents which are seen as specialised, knowledge-based systems acting on behalf of the user in some aspect of the interaction. Similar requirements for automatic adaptation have been noted in intelligent tutoring systems, natural language systems and intelligent interfaces. This paper brings together the research which has emanated from a number of backgrounds and provides a unifying perspective on adaptive systems in general. We present an architecture for adaptive systems and a methodology for their development. The paper also describes software support for producing adaptive systems and offers some experimental evidence to justify both the desirability and feasibility of exploiting an adaptive system approach to human-computer interaction.

Research paper thumbnail of A framework for the transformation of the incumbent creative industries in a digital age

IFKAD - International Forum on Knowledge Asset Dynamics - 10th Edition, Jun 12, 2015

Purpose -New business models emerged within the creative industries when advances in information ... more Purpose -New business models emerged within the creative industries when advances in information and communication technologies (ICTs) altered the patterns of cultural consumption worldwide. Digital technologies altered the way creative products were created, produced, reproduced, distributed, and commercialised at national and international levels. In the face of the continual emergence of digital disruptions, the traditional, existing sector is failing to rapidly enough adapt. The purpose of the paper is to provide a better understanding of an emerging framework for the transformation of incumbent cultural and creative enterprises in a digital age, called The AmbITion Approach.

Research paper thumbnail of Adaptive systems: From intelligent tutoring to autonomous agents

Knowledge-Based Systems, Jan 1, 1993

Computer systems which can automatically alter aspects of their functionality or interface to sui... more Computer systems which can automatically alter aspects of their functionality or interface to suit the needs of individuals or groups of users have appeared over the years in a variety of guises. Most recently attention has focused on intelligent interface agents which are seen as specialised, knowledge-based systems acting on behalf of the user in some aspect of the interaction. Similar requirements for automatic adaptation have been noted in intelligent tutoring systems, natural language systems and intelligent interfaces. This paper brings together the research which has emanated from a number of backgrounds and provides a unifying perspective on adaptive systems in general. We present an architecture for adaptive systems and a methodology for their development. The paper also describes software support for producing adaptive systems and offers some experimental evidence to justify both the desirability and feasibility of exploiting an adaptive system approach to human-computer interaction.

Research paper thumbnail of Navigation in Information Spaces: supporting the individual

Human-computer interaction: INTERACT, Jan 1, 1997

The issue of how users can navigate their way through large information spaces is one that is cru... more The issue of how users can navigate their way through large information spaces is one that is crucial to the ever expanding and interlinking of computer systems. There are many ways of dealing with the issue of navigation. The use of appropriate metaphors is one, virtual reality and 3D interfaces another. A third is to provide adaptive interfaces based on individual differences in users navigational ability. This paper takes a critical look at the alternatives for assisting users to navigate information spaces and concludes by outlining a research agenda for navigation support.

Research paper thumbnail of Designing interactive systems: People, activities, contexts, technologies

Research paper thumbnail of The skull beneath the skin: entity-relationship models of information artifacts

International Journal of Human Computer …, Jan 1, 1996

Data modelling reveals the internal structure of an information system, abstracting away from det... more Data modelling reveals the internal structure of an information system, abstracting away from details of the physical representation. We show that entity-relationship modelling, a well-tried example of a data-modelling technique, can be applied to both interactive and non-interactive information artefacts in the domain of HCI. By extending the conventional ER notation slightly (to give ERMIA, Entity-Relationship Modelling for Information Artefacts) it can be used to describe differences between different representations of the same information, differences between user's conceptual models of the same device, and the structure and update requirements of distributed information in a worksystem. It also yields symbolic-level estimates of index of 'cost-of-knowledge' in an information structure, plus a novel index, the 'cost-of-update'; these symbolic estimates offer a useful complement to the highly detailed analyses of time costs obtainable from GOMS-like models. We conclude that, as a cheap, coarse-grained, and easy-to-learn modelling technique, ERMIA usefully fills a gap in the range of available HCI analysis techniques.

Research paper thumbnail of Designing information spaces: the social navigation approach

... Contents Author Biographies vii Editors' Introduction: Footprints in... more ... Contents Author Biographies vii Editors' Introduction: Footprints in the Snow Kristina Hook, David Benyon and Alan Munro 1 Part I Systems and Theories 1 Social Translucence: Using Minimalist Visualisations of Social Activity to Support Collective Interaction Thomas Erickson ...

Research paper thumbnail of Experience with developing multimedia courseware for the World Wide Web: the need for better tools and clear pedagogy

International Journal of Human …, Jan 1, 1997

The phenomenal growth of the Internet over the last few years, coupled with the development of va... more The phenomenal growth of the Internet over the last few years, coupled with the development of various multimedia applications which exploit the Internet presents exciting opportunities for educators. In the context of distance education, the World Wide Web provides a unique challenge as a new delivery mechanism for course material allowing students to take a course (potentially) from anywhere in the world. In this paper, we describe our approach to the development of an Internet-based course designed for distance education. Using this experience, we provide general observations on the opportunities and constraints which the web provides and on the pedagogic issues which arise when using this delivery mechanism.

Research paper thumbnail of Adaptive systems: a solution to usability problems

User Modeling and User-Adapted Interaction, Jan 1, 1993

Improving the usability of computer systems is perhaps the most important goal of human-computer ... more Improving the usability of computer systems is perhaps the most important goal of human-computer interaction research. Current approaches to usability engineering tend to focus on simply improving the interface. An alternative is to build intelligence into the system. However, in order to do this a more comprehensive analysis is required and systems must be designed so that they can be made adaptive. This paper examines the implications for systems analysis, design and usability specification if adaptive systems are to be a realistic solution to usability problems.

Research paper thumbnail of Social navigation of information space

# Edinburgh Napier University. Home. INSPIRING FUTURES. ...

Research paper thumbnail of Designing interactive systems

Research paper thumbnail of A guide to usability: Human factors in computing

Research paper thumbnail of A framework for the transformation of the incumbent creative industries in a digital age