Network Resilience – Opengear (original) (raw)
Built-in protection, automated management, and SLA-backed support — keeping your network running on the first day, worst day, and every day.
True Resilience Takes More Than Redundancy
Redundancy helps — but it isn’t enough. Today’s networks require intelligence, automation, and embedded protection to ensure business continuity.
The Opengear Network Resilience Platform delivers exactly that — combining:
- Smart Out of Band™ Management
- Centralized Automation
- Built-in 5-Year Hardware Warranty and SLA-backed Support
So your team can monitor, manage, and recover your network — on the first day, the worst day, and every day.
Delivering Resilience That Works
Continuous
Visibility & Control
Gain continuous visibility and control over your critical infrastructure — even when the primary network is down. Stay ahead of outages with always-available Smart Out of Band™ access.
Automated Efficiency
at Scale
Accelerate rollouts and streamline operations with built-in NetOps automation — so you can deploy, manage, and scale resilient infrastructure faster and with greater consistency.
Predictable Resilience & Total Cost of Ownership
Enjoy predictable resilience — with 5-Year Hardware Warranty and required Foundation or Premium Supportproviding lifecycle-aligned protection and simplified renewals.
The Network Resilience Platform — Integrated for Uptime
The Opengear Network Resilience Platform brings together the critical capabilities that today’s infrastructure teams rely on — all built into a unified, integrated solution.
At its core:
- Smart Out of Band™ Management: Maintain remote access and visibility during outages with Opengear console servers.
- Automated Provisioning and Configuration: Securely deploy and manage infrastructure at scale with built-in automation tools.
- Lighthouse® Management Software: Centrally manage every Opengear device across your global infrastructure — securely and consistently.
- Built-In Value: Every deployment delivers built-in value — resilient hardware, centralized management, automation, and integrated Foundation or Premium Support — all as part of a unified platform.
Whether you’re rolling out new sites or managing thousands of devices, Opengear makes it easier to scale smartly and support confidently.
Choose the Right Support for Your Network
Every Opengear deployment requires integrated support — so you can match the right service level to your network’s needs.
- Foundation Support delivers day-to-day assurance with regional coverage and advanced hardware replacement.
- Premium Support adds 24×7 global coverage, priority escalation, and expert services for complex environments.
- Existing Customers: When Foundation or Premium is purchased for any new device, all existing devices under original warranty automatically upgrade at no additional cost for the remainder of the existing term.
Compare Your Options:
| Foundation | Premium | |
|---|---|---|
| Support | 8×5 Weekdays in Every Region | All day, every day Worldwide |
| Terms | 1, 3, 5, or 7 years | 1, 3, 5, or 7 years |
| 5-Year Warranty (Included) | ✅ | ✅ |
| Advanced RMA (ship before return) | ✅ | ✅ |
| SLA-Backed Response Time | ✅ | ✅ |
| Response Time Superiority | ✅ | ✅ |
| Deep Out-of-Band (OOB) Expertise | ✅ | ✅ |
| Global Portal/Email Support | ✅ | ✅ |
| Live Global Phone Support | ✅ | ✅ |
| Scheduled Support Calls | ✅ | ✅ |
| Priority Escalation to Tier 2/3 | ✅ | |
| Senior Engineering Support | ✅ | |
| Dedicated Advocate (1000+ devices) | ✅ | |
| 60 Hours Annual Pro Services (1000+ devices) | ✅ |
Ready to Build Resilience Into Your Network?
Explore how Opengear’s integrated platform — with embedded protection and guaranteed support — helps you keep critical services running.
Related Products
The OM2200 Operations Manager streamlines key actions within the automation workflow, as a core component of the Network Resilience platform.
The CM8100 Console Manager provides up to 96 serial ports, enterprise-grade security using TPM 2.0 module, and independent monitoring using dual power supplies.
The ACM7000 Resilience Gateway ensures uptime at branch offices, retail stores, kiosks and other remote sites.