Swim Ireland (original) (raw)

How do I create an account?

Step 1. Click the Register/Log In button or the content you wish to watch.

**Step 2.**Select the Sign up option at the top of the form.

Step 3. Fill in the register form and click theRegister button.

You will receive an email confirmation for a successfully created account. To find out how to make a purchase, proceed to the next section.

How do I make a purchase?

Step 1. Click the content you wish to watch.

Step 2. Enter your login credentials (email and password).

Step 3. Select the desired price option and click Next.

Step 4. Enter the required information.

Step 5. Click the Pay button.

You will immediately receive access and an email confirming your purchase. In case the page does not load, please click the refresh button.

Step 1. Click the Register/Log In button or the content you wish to watch.

Step 2. On the form that appears, enter your login credentials (email and password).

Step 3. Click on Login.

The page will then refresh and if you have already purchased, the paywall will disappear. If you haven't purchased, please follow the guidelines above on How do I make a purchase.

How do I reset my password?

Step 1. Navigate to the login form by clicking on theRegister/Log In button or on the content you wish to watch.

Step 2. Click the Forgot Password link below the password field on the login form.

Step 3. Enter your email address and click theReset button.

Step 4. A new window will pop up. Make sure to leave it open.

Step 5. Check your email. You will receive a password reset token. If you don’t see it in your Inbox, make sure to check your Spam and Trash folders.

Step 6. Copy the Token and paste it in the first field of the window that popped up previously.

Step 7. Enter your new password in the second and third field.

Step 8. Click Set

If you do not receive a password reset token please contact us through our Support Center.

Can I watch on multiple devices with my account?

No. You can use your account on 1 device at a time.

Watching on a TV, Chromecast and AirPlay

Smart TVs

Watching on your Smart TV will largely depend on the model of your TV.

Certain models will allow streaming without any issues, but others might not, which is why we normally recommend using a computer, laptop, tablet or another device to enjoy your content.

To stream on a Smart TV, you would use your TV’s browser to visit the webpage, log in, and watch the stream just like on your computer or tablet.

As an alternative to your TV’s default browser, you can also try the Puffin TV browser app, which might work in cases where your TV’s default browser does not. Of course, you would need to have a TV that supports the installation of new apps to install Puffin TV.

Chromecast and Airplay

For Chromecast, this will depend on the content publisher’s player.

If you see the usual Chromecast icon in the video player, then Chromecast is supported. If the icon is not there, Chromecast is likely not supported with that video.

If you don’t see the Chromecast icon at first, try restarting your Chromecast device and trying again. If you still don’t see it, Chromecast is likely not supported.