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I’m a single mom of a very special little girl. Her father is not part of her life, and refuses to pay child support. I know several single parents and even couples can sympathize with how expensive living can be, especially when you believe health coverage is not an option but a necessity..! I’m hoping someone reading this will have either some job leads for me, or would be in the actual position to offer me employment.
I have extensive experience in the professional office environment. I’m comfortable on both Windows and Apple computers, I know Microsoft programs like the back of my hand (I’m even certified!) and I’ve got that friendly demeanor that will put the icing on your customer’s cake when they come to visit our company. I am targeting in the range of $16-18 an hour. Medical is optional, since I have the ability to continue on my current plan. I also do not mind starting on the low side for an introductory period as long as there is a raise, and will continue to be an opportunity for growth.
Please see my resume below, and thank you so much for any assistance you can provide.
J O H N S T O N
freiseele@gmail.com
Vancouver, Washington
V i s i o n - Corporate experienced professional experienced in light human resources, management, and worker's compensation fields in 8 different states. Also knowledgeable in basic concepts and practices of law.
E d u c a t i o n - Clark College Advanced courses in psychology, Microsoft Certification, government economics, medical terminology, typing, digital graphical design, web page creation, women's studies, and traditional arts.
S k i l l s Management - Company vision and policy upheld with professional integrity. - Experienced managing a fast paced, tense environment. - Expert representation and self driven knowledge of company. - Knowledge of 8 different states workers’ compensations practices. - Experienced in handling confidential information & privacy practices regarding 3rd party inquiries. (HIPPA) - Operations carried out direct and independently. - Comfortable and knowledgeable of Oregon, Washington, Arizona, Idaho, Nevada, Utah, Montana, and California worker's compensation practices and laws.
Customer Service - Friendly, professional, knowledgeable. - Focused on customer satisfaction. - Experienced in dissatisfied customer resolution. - Customer service phone training, as well as management in crisis situations.
Technology - Microsoft Office User Suite certified. - Computer application instructor training. - Comfortable with both Windows and Apple platforms. - Interested in learning unfamiliar and new programs. - 50 words per minute typing ability. - Experienced with multi-line phone systems. - HTML, CSS, Flash component competent for website creation. - Programs: Internet Browsing, Email Clients, Document Creation, Photo Manipulation, Faxing, Excel, CORT, & Employee pay & time software.
E m p l o y m e n t Retirement Home Mngnt Co. - Vancouver, Washington June 2006-Current Worker’s Compensation, managing claims for a retirement home management company that oversees over 65 facilities throughout 8 different states. Works as a liaison between the insurance company, medical offices, retirement facilities, and injured employees. Duties include injury investigations, job modification planning, insurance reporting, employee time and wage information, confidential information handling, medical treatment supervision, legal correspondence, detailed electronic record keeping, and closing claim follow up. High daily use of Outlook, Excel, Word, Cort, and Kronos.
Guest House Motel - Vancouver, Washington April 2005-June 2006 Desk Clerk, effectively managing a high traffic motel. Experienced in computer as well as paper guest occupancy reporting, handling guest reservations from the Internet as well as on the phone, and generating billing detail: including credit card & cash payment transactions, resolving customer inquiries and concerns, scheduling cleaning duties to the maid staff, and handling incoming calls as motel operator.
R e f e r e n c e s - Available upon request.
C o m p e n s a t i o n - Negotiable
C o n s i d e r a t i o n s - Searching for a position that can compensate to better provide for family, and offers a position with the room for advancement and personal growth. Hours are open. Will not consider positions offered through third-party temporary agencies or position brokers.
A v a l i a b l e f o r i n t e r v i e w s
T h a n k Y o u f o r Y o u r C o n s i d e r a t i o n
* Location: Vancouver - Camas - Washougal - ??