Laura Galluzzo | Politecnico di Milano (original) (raw)

Papers by Laura Galluzzo

[Research paper thumbnail of Spatial and Service Design: Guidelines Defining University Dormitories1](https://attachments.academia-assets.com/57248983/thumbnails/1.jpg)

Thispapercontributestothediscussionaboutrelationshipsbetween spatial and service design and how t... more Thispapercontributestothediscussionaboutrelationshipsbetween spatial and service design and how these two disciplines can interact and influence each other to achieve more complexity, capability and synergy in in a specific case such as university dormitories. Dormitories, university campuses, and schools, can be considered as urban community hubs through which syn- ergistic relations between the institution and the surrounding neighborhood take place. The paper investigates how dormitories can, starting with the contribution of the students, perform strategic actions in the socio-cultural and civil regen- eration of urban contexts. The aim is to delineate the various interactions and effective synergies, especially in relation to the most vulnerable and marginal- ized facets of the community, looking at the students’ dorm as places of social cohesion. The methodology is related to community-centered design using for example co-design tools to present relationships between spatial and service design particularly through the context of a collaborative design studio and the technical department of Politecnico di Milano.

Research paper thumbnail of Designing spaces and services. An experimental project for student dormitories: Collective experiences, connected lives and linked places

This paper describes an experimental teaching project for a student dormitory building in Milan, ... more This paper describes an experimental teaching project for a student dormitory building in Milan, Italy; and through this applied project the paper presents possible relationships between spatial (environment and experience design) and service design. A human-centered design process was used, exploring the potential of creativity and design thinking while co- creating with the actual people involved in the project – the dormitory students, staff, and the local community members. The process and the methodology used were very important, especially the co-design activities: the dorm, in fact, was designed by the PSSD students in the studio for the students and with the students of the dorm. The dormitory, as a part, like most university campuses and schools, as a whole, can be considered an urban hub through which synergistic relations take place between the structure of the dorm and the neighbourhood and vice versa. Six interesting scenarios designed by students that explore the sense of community hub and a place of social cohesion are included.

Research paper thumbnail of Service+Spatial design: Introducing the fundamentals of a transdisciplinary approach

The paper is a position paper attempting to frame the foundations of an emerging topic in design ... more The paper is a position paper attempting to frame the foundations of an emerging topic in design research, education and practice: a transdisciplinary approach defined here as Service+Spatial design. Starting from the insights acquired by the authors through basic research and educational activities exploring the mutual influences between Spatial design and Service design, the challenge is to disclose the fundamentals of Service+Spatial design in order to set up a qualitative comparison and discussion around their relationships. The paper explores the cultural dimension of design, trying to identify and highlight common ground and differentiation to frame, support and expand the comparison between these two design disciplines. The common ground is based on the relevant converging factors that create the current landscape of design; the perspective for comparison is structured through the identified key dimensions in the different evolution of Spatial and Service design; the comparative analysis is sketched around the ongoing findings and the evidences gathered from the theoretical research and the assessed teaching framework tested.

Research paper thumbnail of “Experiencing and shaping”: The relations between spatial and service design

This paper explores the relationship between service design and the design of physical environmen... more This paper explores the relationship between service design and the design of physical environments through the contributions received in “Experiencing and shaping” track at the “ServDes.2018 Proof of Concept” Conference. The main aim of the track is to examine how the systemic logic of service design and its peculiar focus on interactions influence the
shaping of spaces, while at the same time exploring how spatial design could shape places according to the different actions occurring within them, mainly due to services taking place there. Mutual influences relate both to the experiences the users could have in the spaces and in using services, and at the same time with the shapes of spaces where services happen.
Although the track topic deals with a barely explored aspect of service design, various contributions have framed an interesting panorama of thecurrent situation. The twelve articles selected have been gathered into three main clusters concerned with: framing a theoretical background, experimental educational activities and applied research.

Research paper thumbnail of How educational processes and social entrepreneurship can support an urban regeneration in Milan

The goal of this contribution is to illustrate the de- sign and educational process of collaborat... more The goal of this contribution is to illustrate the de- sign and educational process of collaboration between the BSc Interior Design Studio at the School of Design - Politecni- co di Milano and the social enterprise maremilano that is ori- entated towards the urban regeneration of Cascina Torrette di Trenno area (Zone7 of Milan).
The Cascina Torrette di Trenno is one of several abandoned Milanese farmhouses – which constitute a distinctive legacy from the city’s strong agricultural identity of the past – that in recent years have been granted to teams of organizations and social enterprises, by the Municipality of Milan, to be de- veloped into new, long-term, public spaces with the support of local governments, foundations and companies. Students have been involved in a series of self-constructing workshops organized by maremilano and ConstructLab organizations, to experiment a site-speci c and integrated design approach in the local urban context.
This, as many others, is a design process that activates so- cial practices through the enhancement of new public spac- es, where the urban regeneration of neglected areas triggers processes of social inclusion and cultural innovation and con- tributes to a more general shift towards a new culture of liv- ing in contemporary cities.
The process is expected, on the one hand, to result in the experimentation of open source experiences to enhance sense-making processes in urban territories , and, on the other, to continue developing inclusive educational strategies within the Politecnico School of Design.

Research paper thumbnail of A RENEWED EDUCATIONAL FORMAT TO EXPERIENCE THE CONTEMPORARY CITY

A renewed approach is required to study and intervene in contemporary cities, considering the t g... more A renewed approach is required to study and intervene in contemporary cities, considering the t global flow of people, the emerging social practices and the pressing needs for public spaces of democracy.
On these premises French-Italian research project Stop City conceived a 240 h workshop to be held every year in a different town, to be immersively experienced with students and teachers with different cultural backgrounds and coming form different European schools.
The No-Stop City concept by Archizoom is here the background to reflect on the fragmentation of contemporary cities as an opportunity to foster local behaviours and bottom up projects of public spaces.

Research paper thumbnail of A pop up hostel for a hospitable Milan

Mobility has become a foundational trait of the contemporary man, and in particular it is closely... more Mobility has become a foundational trait of the contemporary man, and in particular it is closely linked to the temporary nature of living today. It shows the changes of the post-industrial society. In fact, while the mobility of the modern society was called push-pull as migrations took place according to the attractiveness of the areas based on the criteria of job opportunities, in contemporary society's more complex structure, mobility transforms and responds to different and more varied needs 1. Modern cities are crossed by continuous streams of information, data, and people. The city of today is no longer occupied, as the traditional city was, by those living in it. The twentieth century has led to a radical change whereby the daytime population does not coincide with the population at night. Today, not only residents live in cities, so do new populations: commuters, city users and businesspeople. In particular, city users are tourists, street vendors, non-resident students, visitors, etc. 2 , each with different needs and different perceptions of the spaces of the city, each seeking the satisfaction of their needs 3. The relationship between inhabitants and urban land has changed dramatically. Temporary design has become an excellent instrument to occupy peripheral, degraded, and under-utilized areas of a city and give them a new personality and new value to then find a more permanent form of use for them. In this sense, the temporary city is one that takes the least used areas and aspects and transforms them in order to accommodate new uses, new identities and new inhabitants. It can be said that today the meaning of the term " living " is always larger and indicates more activity than the meaning strictly related to an overnight stay and, therefore, to the small domestic space, a phenomenon shown by the fact that today we live at work, we live on the go, we live in the movement. As a result of all the transformations that have taken place in urban areas in recent decades, as we have previously summarized, the practice of urban tourism has strengthened: cities are becoming more and more centres of attraction for tourism and this should make us reflect on the response that our cities are capable of giving to the growing demand in this sector. In particular, the aspect of social and environmental sustainability in the management of these flows of tourism is becoming increasingly valuable, so it is essential to talk about a city using the metaphor of a sponge, an image that represents a system that is able to change shape and adapt to the needs of and the demand for hospitality. One can cite a number of examples of temporary hospitality, such as camping or temporary urban hotels, pop-up hotels, disseminated hotels, portals of domestic hospitality and the growingly diverse forms of urban hospitality that allow the city to "open" and "close" for events. A hospitable city is one that manages to build a strong relationship between its citizens and non-resident inhabitants, building positive outcomes for all the different populations within it at any given time. And what about the city of Milan? The city is not a typical tourist destination but it is well integrated in other tourist circuits. In the first place, the tourism in Milan remains a business, work related, and then you will find medical tourism formed by the growing number of patients who come to Milan from other areas. An interesting aspect typical of the Milanese hospitality industry (and in general of urban hospitality) is what happens at the events that the city hosts periodically such as Design Week, Fashion Week, the Milano Film Festival and many others. These are the weeks when the city hosts a huge number of visitors and insiders, often even without having suitable facilities to house them. In particular, on the occasion of the Salone del Mobile in Milan, the demand for hospitality on the part of designers and users is so vast that the facilities at a distance of miles away are fully

Research paper thumbnail of Designing Design Education. An articulated programme of collective open design activities

Design Education is changing. Setting out from the awareness that “the profile of design professi... more Design Education is changing. Setting out from the awareness that “the profile of design professions need not – and should not – remain what it is today” (Findeli, 2001, p.17) and from insight suggesting that the “experimental approach will become the “normal” approach in our future” (Manzini, 2015, p.54), the authors worked on an articulated programme of collective open design activities reflecting these changes. The activities focus on concrete experimentation on the paradigm of distributed production, which modifies the articulation of known roles and the traditional design education approaches. Therefore, the initiative aims at involving important international design schools in a concrete design exploration of this key issue for society and the design discipline itself. Manzini (2015) urged to “look at the whole of society as a huge laboratory of sociotechnical experimentation”: this practice is a remarkable example which may be used as a model in the future on a larger scale.

Research paper thumbnail of Sharing Economy for Tourism and Hospitality: new ways of living and new trends in interior design

This paper describes a research conducted in the last year at the Design Department of Design, re... more This paper describes a research conducted in the last year at the Design Department of Design, regarding design and sharing services, especially in the hospitality field.
The term hospitality is used here with a wide meaning, coming from the idea that “Real hospitality is not just welcoming people in on the first night, but liking that they come back and stay, fitting into the city, making their own contribution and making the place their own” (Leadbeater, 2009).
Collection and analysis of more than 61 examples of hospitality sharing services was a useful tool to understand the current international scenario. The collected case studies were presented on 6 positioning maps regarding six specific themes of the study.

Research paper thumbnail of CampUS: co-designing spaces for urban agriculture with local communities

This paper aims at gaining insights and reasoning on social innovation-based experimentations dev... more This paper aims at gaining insights and reasoning on social innovation-based experimentations developed within the research project “campUS. Incubation and settings for social practices” – at the Politecnico di Milano. The project is acting for a virtuous relation between university spaces and competence, and the local context in which they are located.
The authors start analysing the theoretical basis of participatory action research, its application in the research process and the reflective perspective of community-centered design approach supporting design activism for
urban territories (social and spatial context). The paper focuses on the issues
of urban agriculture developed specifically within the research project and more widely by the research team in general. It examines the design strategy, methodologies and impact, in terms of social innovation, of two experiments carried out in a nursery school and a middle school in Milan - zone 9. These were project-based experiments connected to specific contexts and goals; they were a step forward in a process working towards infrastructuring: “a
more open-ended long term process where diverse stakeholders can innovate together”. (Hillgren, Seravalli, & Emilson, 2011). At the final consideration stage, almost at the end of the project, the authors reflect upon future steps to take in terms of outcomes and in terms of process development, starting by analysing the achievements and failures of the experiments. How can the experience gained in this and in previous research-actions on community-centred design for social innovation lead to a more strategic approach to developing urban territories through di used hubs supporting communities?

Research paper thumbnail of Fassi, D., Galluzzo, L., Rogel, L. (2016). Hidden Public Spaces: when a university campus becomes a place for communities. in: P. Lloyd & E. Bohemia, eds., Proceedings of DRS2016: Design + Research + Society - Future-Focused Thinking, Volume 8, pp 3407-3421

" C'è spazio per tutti/There's room for one more " is an event that took place in November 2011 a... more " C'è spazio per tutti/There's room for one more " is an event that took place in November 2011 at the Milano Bovisa Durando campus of Politecnico di Milano, Italy with the purpose of opening up the public spaces of the university to the inhabitants of that area through a series of design actions to offer opportunities for understanding, observation and enjoyment of a public space. That was the beginning of a series of design for social innovation projects connected to the Bovisa neighbourhood organized over the following years. In this paper we will describe the need to open-up hidden (unknown) public spaces like the Milano Bovisa Durando campus and the idea that through small rapid design experiments we can immediately test the efficacy of tools made to enable people's and communities' use of the public space.

Research paper thumbnail of CampUS: How the co-design approach can support the social innovation in urban context

This paper describes how the co-design approach can facilitate the development of new community g... more This paper describes how the co-design approach can facilitate the development of new community gardens in an urban context by using the "campUS" research project of the Politecnico di Milano. This is the second stage of a complex and structured path that started four years ago with the creation of Coltivando-the convivial garden at the Politecnico di Milano-founded by a group of professors, researchers and graduates of the Department of Design. Its main objective is to connect two spatial and social realities that co-exist but have no meaningful communication with each other-the university campus , and its surrounding neighborhood. After more than three years, the garden is a thriving hub of community activities. So, how can the success of this project be replicated in another green space of Milan? This question is at the core of one of the initiatives planned by the "campUS" research project, financed by the Polisocial Award, a prize for social innovation research projects at the Politecnico di Milano.

Research paper thumbnail of BIANCHINI, Massimo, BOLZAN, Patrizia, GALLUZZO, Laura, SELLONI, Daniela “How the Logic of Sharing could Change the Way we Design Cultural Systems”, Paper selezionato per il Cultural Forum ad Avignone, France, 2012

BIANCHINI, Massimo, BOLZAN, Patrizia, GALLUZZO, Laura, SELLONI, Daniela “How the Logic of Sharing could Change the Way we Design Cultural Systems”, Paper selezionato per il Cultural Forum ad Avignone, France, 2012

Research paper thumbnail of FASSI, Davide, GALLUZZO, Laura, “Temporary events and sustainability” in CESCHIN, Fabrizio, VEZZOLI, Carlo, ZHANG, Jun (a cura di), Sustainability in Design: Now!, Atti del convegno, LeNS Conference, Bangalore, India,  29 Settembre - 1 Ottobre 2010, pp.1416-1421, ISBN 978-1-906093-54-9

FASSI, Davide, GALLUZZO, Laura, “Temporary events and sustainability” in CESCHIN, Fabrizio, VEZZOLI, Carlo, ZHANG, Jun (a cura di), Sustainability in Design: Now!, Atti del convegno, LeNS Conference, Bangalore, India, 29 Settembre - 1 Ottobre 2010, pp.1416-1421, ISBN 978-1-906093-54-9

Contributions in Books by Laura Galluzzo

Research paper thumbnail of Prototyping the city: goals and issues

Public space, forgotten for years by industrialized society, is regaining its traditional importa... more Public space, forgotten for years by industrialized society, is regaining its traditional importance in our contemporary consumer and service society. However, below this veneer of conformity something is moving in the opposite direction: public spaces are becoming places of social innovation, offering a context where creative communities act (Meroni, 2007) to bring original solutions to everyday problems that the current economic system is no longer able to provide. This chapter will analyze the prototyping processes used in the various projects and how they were carried out. An aspect central to all the case studies is the way in which the ref- erence communities brought the spaces/services into being. It is this that makes it possible to analyze and evaluate the cases them- selves, but also how they come to be enjoyed by a wider public

Research paper thumbnail of Shared Hospitality Platforms: Possible Design Repercussions, Introverted and Extroverted

This chapter aims to explore possible implications, in the spatial design field, of new forms of ... more This chapter aims to explore possible implications, in the spatial design field, of new forms of hospitality that have emerged with the sharing economy. In particular, after a first analysis of the current state of contemporary cities and their rapid evolution towards increasingly fluid formats, the temporal variable is iden- tified as a possible key. It influences the design approach from an extrovert point of view and therefore an urban transformation that starts from the interior space, which introverts, moving towards a change in the discipline approach to the design of domestic interiors.

Research paper thumbnail of Designing public spaces with local communities through art

Over the past few decades the relationship between the city and its inhabitants has radically cha... more Over the past few decades the relationship between the city and its inhabitants has radically changed and, as an “attitude of curiosity, desire for discovery, openness to surprise, the wish to experience something different" has been developing among the latter, they have acquired "the eye of the tourist". (Amendola 1997)
Within this context, this paper looks into the relationship between urban transformation, public spaces, art and local resident communities.

Research paper thumbnail of COLLINA, Luisa, GALLUZZO, Laura, MERONI, Anna, “The Virtuous Circle Design Culture and Experimentation”, McGraw-Hill Education Italy, 2016, ISBN 9788838674853

Research paper thumbnail of GALLUZZO, Laura, “Living the Event”, in Temporary living : ideas, projects, solutions for the Expo village, Mondadori, Milano, 2015, ISBN 9788 04656197, pp.39-48

GALLUZZO, Laura, “Living the Event”, in Temporary living : ideas, projects, solutions for the Expo village, Mondadori, Milano, 2015, ISBN 9788 04656197, pp.39-48

Research paper thumbnail of DI PRETE, Barbara, GALLUZZO, Laura, “The Revolution of Deja-Vu”, in Aa.Vv., LT Living Tomorrow, X-CHANGE culture-science, Vienna 2013, ISBN: 978-3-200-03482-2 pp. 154-159.

[Research paper thumbnail of Spatial and Service Design: Guidelines Defining University Dormitories1](https://attachments.academia-assets.com/57248983/thumbnails/1.jpg)

Thispapercontributestothediscussionaboutrelationshipsbetween spatial and service design and how t... more Thispapercontributestothediscussionaboutrelationshipsbetween spatial and service design and how these two disciplines can interact and influence each other to achieve more complexity, capability and synergy in in a specific case such as university dormitories. Dormitories, university campuses, and schools, can be considered as urban community hubs through which syn- ergistic relations between the institution and the surrounding neighborhood take place. The paper investigates how dormitories can, starting with the contribution of the students, perform strategic actions in the socio-cultural and civil regen- eration of urban contexts. The aim is to delineate the various interactions and effective synergies, especially in relation to the most vulnerable and marginal- ized facets of the community, looking at the students’ dorm as places of social cohesion. The methodology is related to community-centered design using for example co-design tools to present relationships between spatial and service design particularly through the context of a collaborative design studio and the technical department of Politecnico di Milano.

Research paper thumbnail of Designing spaces and services. An experimental project for student dormitories: Collective experiences, connected lives and linked places

This paper describes an experimental teaching project for a student dormitory building in Milan, ... more This paper describes an experimental teaching project for a student dormitory building in Milan, Italy; and through this applied project the paper presents possible relationships between spatial (environment and experience design) and service design. A human-centered design process was used, exploring the potential of creativity and design thinking while co- creating with the actual people involved in the project – the dormitory students, staff, and the local community members. The process and the methodology used were very important, especially the co-design activities: the dorm, in fact, was designed by the PSSD students in the studio for the students and with the students of the dorm. The dormitory, as a part, like most university campuses and schools, as a whole, can be considered an urban hub through which synergistic relations take place between the structure of the dorm and the neighbourhood and vice versa. Six interesting scenarios designed by students that explore the sense of community hub and a place of social cohesion are included.

Research paper thumbnail of Service+Spatial design: Introducing the fundamentals of a transdisciplinary approach

The paper is a position paper attempting to frame the foundations of an emerging topic in design ... more The paper is a position paper attempting to frame the foundations of an emerging topic in design research, education and practice: a transdisciplinary approach defined here as Service+Spatial design. Starting from the insights acquired by the authors through basic research and educational activities exploring the mutual influences between Spatial design and Service design, the challenge is to disclose the fundamentals of Service+Spatial design in order to set up a qualitative comparison and discussion around their relationships. The paper explores the cultural dimension of design, trying to identify and highlight common ground and differentiation to frame, support and expand the comparison between these two design disciplines. The common ground is based on the relevant converging factors that create the current landscape of design; the perspective for comparison is structured through the identified key dimensions in the different evolution of Spatial and Service design; the comparative analysis is sketched around the ongoing findings and the evidences gathered from the theoretical research and the assessed teaching framework tested.

Research paper thumbnail of “Experiencing and shaping”: The relations between spatial and service design

This paper explores the relationship between service design and the design of physical environmen... more This paper explores the relationship between service design and the design of physical environments through the contributions received in “Experiencing and shaping” track at the “ServDes.2018 Proof of Concept” Conference. The main aim of the track is to examine how the systemic logic of service design and its peculiar focus on interactions influence the
shaping of spaces, while at the same time exploring how spatial design could shape places according to the different actions occurring within them, mainly due to services taking place there. Mutual influences relate both to the experiences the users could have in the spaces and in using services, and at the same time with the shapes of spaces where services happen.
Although the track topic deals with a barely explored aspect of service design, various contributions have framed an interesting panorama of thecurrent situation. The twelve articles selected have been gathered into three main clusters concerned with: framing a theoretical background, experimental educational activities and applied research.

Research paper thumbnail of How educational processes and social entrepreneurship can support an urban regeneration in Milan

The goal of this contribution is to illustrate the de- sign and educational process of collaborat... more The goal of this contribution is to illustrate the de- sign and educational process of collaboration between the BSc Interior Design Studio at the School of Design - Politecni- co di Milano and the social enterprise maremilano that is ori- entated towards the urban regeneration of Cascina Torrette di Trenno area (Zone7 of Milan).
The Cascina Torrette di Trenno is one of several abandoned Milanese farmhouses – which constitute a distinctive legacy from the city’s strong agricultural identity of the past – that in recent years have been granted to teams of organizations and social enterprises, by the Municipality of Milan, to be de- veloped into new, long-term, public spaces with the support of local governments, foundations and companies. Students have been involved in a series of self-constructing workshops organized by maremilano and ConstructLab organizations, to experiment a site-speci c and integrated design approach in the local urban context.
This, as many others, is a design process that activates so- cial practices through the enhancement of new public spac- es, where the urban regeneration of neglected areas triggers processes of social inclusion and cultural innovation and con- tributes to a more general shift towards a new culture of liv- ing in contemporary cities.
The process is expected, on the one hand, to result in the experimentation of open source experiences to enhance sense-making processes in urban territories , and, on the other, to continue developing inclusive educational strategies within the Politecnico School of Design.

Research paper thumbnail of A RENEWED EDUCATIONAL FORMAT TO EXPERIENCE THE CONTEMPORARY CITY

A renewed approach is required to study and intervene in contemporary cities, considering the t g... more A renewed approach is required to study and intervene in contemporary cities, considering the t global flow of people, the emerging social practices and the pressing needs for public spaces of democracy.
On these premises French-Italian research project Stop City conceived a 240 h workshop to be held every year in a different town, to be immersively experienced with students and teachers with different cultural backgrounds and coming form different European schools.
The No-Stop City concept by Archizoom is here the background to reflect on the fragmentation of contemporary cities as an opportunity to foster local behaviours and bottom up projects of public spaces.

Research paper thumbnail of A pop up hostel for a hospitable Milan

Mobility has become a foundational trait of the contemporary man, and in particular it is closely... more Mobility has become a foundational trait of the contemporary man, and in particular it is closely linked to the temporary nature of living today. It shows the changes of the post-industrial society. In fact, while the mobility of the modern society was called push-pull as migrations took place according to the attractiveness of the areas based on the criteria of job opportunities, in contemporary society's more complex structure, mobility transforms and responds to different and more varied needs 1. Modern cities are crossed by continuous streams of information, data, and people. The city of today is no longer occupied, as the traditional city was, by those living in it. The twentieth century has led to a radical change whereby the daytime population does not coincide with the population at night. Today, not only residents live in cities, so do new populations: commuters, city users and businesspeople. In particular, city users are tourists, street vendors, non-resident students, visitors, etc. 2 , each with different needs and different perceptions of the spaces of the city, each seeking the satisfaction of their needs 3. The relationship between inhabitants and urban land has changed dramatically. Temporary design has become an excellent instrument to occupy peripheral, degraded, and under-utilized areas of a city and give them a new personality and new value to then find a more permanent form of use for them. In this sense, the temporary city is one that takes the least used areas and aspects and transforms them in order to accommodate new uses, new identities and new inhabitants. It can be said that today the meaning of the term " living " is always larger and indicates more activity than the meaning strictly related to an overnight stay and, therefore, to the small domestic space, a phenomenon shown by the fact that today we live at work, we live on the go, we live in the movement. As a result of all the transformations that have taken place in urban areas in recent decades, as we have previously summarized, the practice of urban tourism has strengthened: cities are becoming more and more centres of attraction for tourism and this should make us reflect on the response that our cities are capable of giving to the growing demand in this sector. In particular, the aspect of social and environmental sustainability in the management of these flows of tourism is becoming increasingly valuable, so it is essential to talk about a city using the metaphor of a sponge, an image that represents a system that is able to change shape and adapt to the needs of and the demand for hospitality. One can cite a number of examples of temporary hospitality, such as camping or temporary urban hotels, pop-up hotels, disseminated hotels, portals of domestic hospitality and the growingly diverse forms of urban hospitality that allow the city to "open" and "close" for events. A hospitable city is one that manages to build a strong relationship between its citizens and non-resident inhabitants, building positive outcomes for all the different populations within it at any given time. And what about the city of Milan? The city is not a typical tourist destination but it is well integrated in other tourist circuits. In the first place, the tourism in Milan remains a business, work related, and then you will find medical tourism formed by the growing number of patients who come to Milan from other areas. An interesting aspect typical of the Milanese hospitality industry (and in general of urban hospitality) is what happens at the events that the city hosts periodically such as Design Week, Fashion Week, the Milano Film Festival and many others. These are the weeks when the city hosts a huge number of visitors and insiders, often even without having suitable facilities to house them. In particular, on the occasion of the Salone del Mobile in Milan, the demand for hospitality on the part of designers and users is so vast that the facilities at a distance of miles away are fully

Research paper thumbnail of Designing Design Education. An articulated programme of collective open design activities

Design Education is changing. Setting out from the awareness that “the profile of design professi... more Design Education is changing. Setting out from the awareness that “the profile of design professions need not – and should not – remain what it is today” (Findeli, 2001, p.17) and from insight suggesting that the “experimental approach will become the “normal” approach in our future” (Manzini, 2015, p.54), the authors worked on an articulated programme of collective open design activities reflecting these changes. The activities focus on concrete experimentation on the paradigm of distributed production, which modifies the articulation of known roles and the traditional design education approaches. Therefore, the initiative aims at involving important international design schools in a concrete design exploration of this key issue for society and the design discipline itself. Manzini (2015) urged to “look at the whole of society as a huge laboratory of sociotechnical experimentation”: this practice is a remarkable example which may be used as a model in the future on a larger scale.

Research paper thumbnail of Sharing Economy for Tourism and Hospitality: new ways of living and new trends in interior design

This paper describes a research conducted in the last year at the Design Department of Design, re... more This paper describes a research conducted in the last year at the Design Department of Design, regarding design and sharing services, especially in the hospitality field.
The term hospitality is used here with a wide meaning, coming from the idea that “Real hospitality is not just welcoming people in on the first night, but liking that they come back and stay, fitting into the city, making their own contribution and making the place their own” (Leadbeater, 2009).
Collection and analysis of more than 61 examples of hospitality sharing services was a useful tool to understand the current international scenario. The collected case studies were presented on 6 positioning maps regarding six specific themes of the study.

Research paper thumbnail of CampUS: co-designing spaces for urban agriculture with local communities

This paper aims at gaining insights and reasoning on social innovation-based experimentations dev... more This paper aims at gaining insights and reasoning on social innovation-based experimentations developed within the research project “campUS. Incubation and settings for social practices” – at the Politecnico di Milano. The project is acting for a virtuous relation between university spaces and competence, and the local context in which they are located.
The authors start analysing the theoretical basis of participatory action research, its application in the research process and the reflective perspective of community-centered design approach supporting design activism for
urban territories (social and spatial context). The paper focuses on the issues
of urban agriculture developed specifically within the research project and more widely by the research team in general. It examines the design strategy, methodologies and impact, in terms of social innovation, of two experiments carried out in a nursery school and a middle school in Milan - zone 9. These were project-based experiments connected to specific contexts and goals; they were a step forward in a process working towards infrastructuring: “a
more open-ended long term process where diverse stakeholders can innovate together”. (Hillgren, Seravalli, & Emilson, 2011). At the final consideration stage, almost at the end of the project, the authors reflect upon future steps to take in terms of outcomes and in terms of process development, starting by analysing the achievements and failures of the experiments. How can the experience gained in this and in previous research-actions on community-centred design for social innovation lead to a more strategic approach to developing urban territories through di used hubs supporting communities?

Research paper thumbnail of Fassi, D., Galluzzo, L., Rogel, L. (2016). Hidden Public Spaces: when a university campus becomes a place for communities. in: P. Lloyd & E. Bohemia, eds., Proceedings of DRS2016: Design + Research + Society - Future-Focused Thinking, Volume 8, pp 3407-3421

" C'è spazio per tutti/There's room for one more " is an event that took place in November 2011 a... more " C'è spazio per tutti/There's room for one more " is an event that took place in November 2011 at the Milano Bovisa Durando campus of Politecnico di Milano, Italy with the purpose of opening up the public spaces of the university to the inhabitants of that area through a series of design actions to offer opportunities for understanding, observation and enjoyment of a public space. That was the beginning of a series of design for social innovation projects connected to the Bovisa neighbourhood organized over the following years. In this paper we will describe the need to open-up hidden (unknown) public spaces like the Milano Bovisa Durando campus and the idea that through small rapid design experiments we can immediately test the efficacy of tools made to enable people's and communities' use of the public space.

Research paper thumbnail of CampUS: How the co-design approach can support the social innovation in urban context

This paper describes how the co-design approach can facilitate the development of new community g... more This paper describes how the co-design approach can facilitate the development of new community gardens in an urban context by using the "campUS" research project of the Politecnico di Milano. This is the second stage of a complex and structured path that started four years ago with the creation of Coltivando-the convivial garden at the Politecnico di Milano-founded by a group of professors, researchers and graduates of the Department of Design. Its main objective is to connect two spatial and social realities that co-exist but have no meaningful communication with each other-the university campus , and its surrounding neighborhood. After more than three years, the garden is a thriving hub of community activities. So, how can the success of this project be replicated in another green space of Milan? This question is at the core of one of the initiatives planned by the "campUS" research project, financed by the Polisocial Award, a prize for social innovation research projects at the Politecnico di Milano.

Research paper thumbnail of BIANCHINI, Massimo, BOLZAN, Patrizia, GALLUZZO, Laura, SELLONI, Daniela “How the Logic of Sharing could Change the Way we Design Cultural Systems”, Paper selezionato per il Cultural Forum ad Avignone, France, 2012

BIANCHINI, Massimo, BOLZAN, Patrizia, GALLUZZO, Laura, SELLONI, Daniela “How the Logic of Sharing could Change the Way we Design Cultural Systems”, Paper selezionato per il Cultural Forum ad Avignone, France, 2012

Research paper thumbnail of FASSI, Davide, GALLUZZO, Laura, “Temporary events and sustainability” in CESCHIN, Fabrizio, VEZZOLI, Carlo, ZHANG, Jun (a cura di), Sustainability in Design: Now!, Atti del convegno, LeNS Conference, Bangalore, India,  29 Settembre - 1 Ottobre 2010, pp.1416-1421, ISBN 978-1-906093-54-9

FASSI, Davide, GALLUZZO, Laura, “Temporary events and sustainability” in CESCHIN, Fabrizio, VEZZOLI, Carlo, ZHANG, Jun (a cura di), Sustainability in Design: Now!, Atti del convegno, LeNS Conference, Bangalore, India, 29 Settembre - 1 Ottobre 2010, pp.1416-1421, ISBN 978-1-906093-54-9

Research paper thumbnail of Prototyping the city: goals and issues

Public space, forgotten for years by industrialized society, is regaining its traditional importa... more Public space, forgotten for years by industrialized society, is regaining its traditional importance in our contemporary consumer and service society. However, below this veneer of conformity something is moving in the opposite direction: public spaces are becoming places of social innovation, offering a context where creative communities act (Meroni, 2007) to bring original solutions to everyday problems that the current economic system is no longer able to provide. This chapter will analyze the prototyping processes used in the various projects and how they were carried out. An aspect central to all the case studies is the way in which the ref- erence communities brought the spaces/services into being. It is this that makes it possible to analyze and evaluate the cases them- selves, but also how they come to be enjoyed by a wider public

Research paper thumbnail of Shared Hospitality Platforms: Possible Design Repercussions, Introverted and Extroverted

This chapter aims to explore possible implications, in the spatial design field, of new forms of ... more This chapter aims to explore possible implications, in the spatial design field, of new forms of hospitality that have emerged with the sharing economy. In particular, after a first analysis of the current state of contemporary cities and their rapid evolution towards increasingly fluid formats, the temporal variable is iden- tified as a possible key. It influences the design approach from an extrovert point of view and therefore an urban transformation that starts from the interior space, which introverts, moving towards a change in the discipline approach to the design of domestic interiors.

Research paper thumbnail of Designing public spaces with local communities through art

Over the past few decades the relationship between the city and its inhabitants has radically cha... more Over the past few decades the relationship between the city and its inhabitants has radically changed and, as an “attitude of curiosity, desire for discovery, openness to surprise, the wish to experience something different" has been developing among the latter, they have acquired "the eye of the tourist". (Amendola 1997)
Within this context, this paper looks into the relationship between urban transformation, public spaces, art and local resident communities.

Research paper thumbnail of COLLINA, Luisa, GALLUZZO, Laura, MERONI, Anna, “The Virtuous Circle Design Culture and Experimentation”, McGraw-Hill Education Italy, 2016, ISBN 9788838674853

Research paper thumbnail of GALLUZZO, Laura, “Living the Event”, in Temporary living : ideas, projects, solutions for the Expo village, Mondadori, Milano, 2015, ISBN 9788 04656197, pp.39-48

GALLUZZO, Laura, “Living the Event”, in Temporary living : ideas, projects, solutions for the Expo village, Mondadori, Milano, 2015, ISBN 9788 04656197, pp.39-48

Research paper thumbnail of DI PRETE, Barbara, GALLUZZO, Laura, “The Revolution of Deja-Vu”, in Aa.Vv., LT Living Tomorrow, X-CHANGE culture-science, Vienna 2013, ISBN: 978-3-200-03482-2 pp. 154-159.

Research paper thumbnail of GALLUZZO, Laura, “Designing in the Public Space” in FASSI, Davide, Temporary Urban Solution, Davide Fassi. Maggioli Publisher, Santarcangelo di Romagna, 2012, ISBN 978-88-387-6125-6, pp. 201-225

Research paper thumbnail of GALLUZZO, Laura, “The Scenographic City”, in in Aa.Vv., Transitional Spaces, X-CHANGE culture-science Publisher, Vienna, 2012, pp-118-123

Research paper thumbnail of FASSI, Davide, GALLUZZO, Laura, “The Neotribù“ in FASSI, Davide, REBAGLIO, Agnese (a cura di) Design for Innovative Communities for GIDE, Group for International Design Education. Maggioli, Santarcangelo di Romagna, 2011, pp.21-30, ISBN 9788838760143

FASSI, Davide, GALLUZZO, Laura, “The Neotribù“ in FASSI, Davide, REBAGLIO, Agnese (a cura di) Design for Innovative Communities for GIDE, Group for International Design Education. Maggioli, Santarcangelo di Romagna, 2011, pp.21-30, ISBN 9788838760143