Cees de Bont | Hong Kong Polytechnic University (original) (raw)

Papers by Cees de Bont

Emerging pervasive technologies such as the Internet of Things and Open Data will have severe imp... more Emerging pervasive technologies such as the Internet of Things and Open Data will have severe
impact on the experience, interactions and wellbeing of citizens in future smart cities. Local governments are concerned how to engage and embed citizens in the process of smart city
development because without them it is difficult for governments and industrial technology
providers to understand what future city is desired. We explore how prototyping methods can be used in a multi-helix approach towards a participatory domain in which multiple stakeholders collaboratively envision a desired future smart city. We adopted the different qualities of generative sessions, hackathons and design jams in our method of participatory prototyping for smart cities. Results show that participants appreciate this setting for exploration, experimentation, and making, in diverse teams with members from industry, government, university, and citizens. We will discuss issues for improvement of participatory prototyping to make it more robust for use in urban development processes.

Many people strive for a life characterized by self-growth and meaning, considered to be innate n... more Many people strive for a life characterized by self-growth and meaning, considered to be innate needs, by actualizing their authentic potentials during their lifespans. Positive psychology (PP) has termed this self-development process as eudaimonia — to live a virtuous life. From this perspective, such a life can be attained by individuals through cultivating key character strengths. On the other hand, the fields of leisure and tourism regard eudaimonia as the sustained pursuit of leisure activities that involve specific skills, knowledge, and experience. This study combines these two bodies of knowledge to propose a human-computer interaction (HCI) model that can facilitate individual eudaimonic growth through the serious pursuit of leisure activities applicable to the eTourism platform. By integrating concepts reported in the current literature with the results of our phenomenological investigation, we highlight three key findings to support the development of this model: 1. Individual eudaimonic development can be appreciated from both crosssectional and developmental perspectives; 2. In addition to performance seeking behavior, individual satisfaction and fulfillment can emerge from the process of exercising one’s character strengths; 3. Goal formation and introspection are specific aspects that contribute to the meaning of an experience. The proposed HCI model comprises two interrelated components: a strength-based recommender system and personal reflective journaling informatics. The HCI model assumes that eudaimonic growth can occur when both systems are in action.

The primary objectives of this study were to identify a set of journals that report on industrial... more The primary objectives of this study were to identify a set of journals that report on industrial design research and to propose quality rankings of those journals. Based on an online survey, design journals were assessed in terms of two quality metrics: popularity and indexed average rank position. We find that both general and specialized design journals are highly valued and that geographic origin and academic background can be related with journal rankings. The results of the study offer a guide to both evaluators and those evaluated when judging or selecting research outlets.

The work we will be discussing here explores how government, industry, the university, and the ci... more The work we will be discussing here explores how government, industry, the university, and the citizens of a city can arrive through a participatory design approach at an increased and mutual understanding and a shared vision of a desired smart city of the future. Elaborating upon insights from transition management studies and from the quadruple-helix knowledge production model, our work proposes a participatory approach for prototyping future cities that embraces practice-oriented design research activities and thus aims for practical impact. We will report on two cases, GovJam and Hackday Data of the Crowds, in which stakeholders were able to acquire through participatory prototyping an understanding of the possibilities of technology in city services of the future. Results from these sessions show that participating stakeholders indeed gained a new perspective upon issues facing the city, due to an increased awareness and understanding of, and empathy for, the interests of other stakeholders. We also found indications that transfer of knowledge was taking place from the prototyping sessions to the daily practice of participants working in the public sector.

Emerging pervasive technologies such as the Internet of Things and Open Data will have severe imp... more Emerging pervasive technologies such as the Internet of Things and Open Data will have severe impact on the experience, interactions and wellbeing of citizens in future smart cities. Local governments are concerned how to engage and embed citizens in the process of smart city development because without them it is difficult for governments and industrial technology providers to understand what future city is desired. We explore how prototyping methods can be used in a multi-helix approach towards a participatory domain in which multiple stakeholders collaboratively envision a desired future smart city. We adopted the different qualities of generative sessions, hackathons and design jams in our method of participatory prototyping for smart cities. Results show that participants appreciate this setting for exploration, experimentation, and making, in diverse teams with members from industry, government, university, and citizens. We will discuss issues for improvement of participatory ...

Human-Computer Interaction Series, 2011

ABSTRACT Meaningful design can be defined as putting human values in the centre of the process of... more ABSTRACT Meaningful design can be defined as putting human values in the centre of the process of designing for meaningful products, services and environments. Brands can make use of pervasive technology in various touchpoints facilitating meaningful brand experiences. Pervasive advertising need to seek for the embedding of brands into the natural living environment of people, in which people can interact any time at any place with brands in an intellectual (symbolic) way with which meaning can be transferred between brand users, an emotional (aesthetic) way by which users will hold a sustainable memory of the experience, as well as a physical (experiential) way in which the immediate conscious and unconscious impact takes place through the interaction with the applied technology.

ABSTRACT The growing complexity caused by the increasing need to design product-service systems h... more ABSTRACT The growing complexity caused by the increasing need to design product-service systems has forced companies to shape innovation networks. Networked innovation requires different stakeholders to design product service systems collaboratively. As a result, stakeholders do not only have different disciplinary backgrounds, but they also come from different organizations. This paper presents the findings of an explorative study in which we investigated how networked innovation differs from ‘normal’ innovation projects within a single company when it comes to collaboration. Based on a thematic analysis of a retrospective case study of a successful networked innovation project, we developed a conceptual model that represents the most important themes concerning collaboration in innovation networks. Finally, we reflected upon this model by comparing it to our literature review on collaborative design in multidisciplinary teams, which resulted in directions for future research.

Information and communication technology (ICT) plays an indispensable role in development of the ... more Information and communication technology (ICT) plays an indispensable role in development of the tourism industry. However, the role of technology has shifted from backend services for transactions and reservations to front-end applications that support a plethora of tourist activities. Such drastic change has made usability and the user experience prime concerns for researchers. The era of pervasive technology has also changed our relationship with information appliances; they enable us to work, play, and express ourselves in a new way to the extent that we no longer "use" technology but rather it has become part of our everydayness. Furthermore, the new technology has the capacity to redefine and transform us ); from the research point of view, "such new forms of interaction between humans and computers will involve asking questions about the qualitative -process, potential, and change -rather than quantifiable attributes and capabilities alone" (p. 66). How tourists live with technology may eventually become a new agenda for eTourism research.

Emerging pervasive technologies such as the Internet of Things and Open Data will have severe imp... more Emerging pervasive technologies such as the Internet of Things and Open Data will have severe impact on the experience, interactions and wellbeing of citizens in future smart cities. Local governments are concerned how to engage and embed citizens in the process of smart city development because without them it is difficult for governments and industrial technology providers to understand what future city is desired. We explore how prototyping methods can be used in a multi-helix approach towards a participatory domain in which multiple stakeholders collaboratively envision a desired future smart city. We adopted the different qualities of generative sessions, hackathons and design jams in our method of participatory prototyping for smart cities. Results show that participants appreciate this setting for exploration, experimentation, and making, in diverse teams with members from industry, government, university, and citizens. We will discuss issues for improvement of participatory ...

The growing complexity caused by the increasing need to design product-service systems has forced... more The growing complexity caused by the increasing need to design product-service systems has forced companies to shape innovation networks. Networked innovation requires different stakeholders to design product service systems collaboratively. As a result, stakeholders do not only have different disciplinary backgrounds, but they also come from different organizations. This paper presents the findings of an explorative study in which we investigated how networked innovation differs from ‘normal’ innovation projects within a single company when it comes to collaboration. Based on a thematic analysis of a retrospective case study of a successful networked innovation project, we developed a conceptual model that represents the most important themes concerning collaboration in innovation networks. Finally, we reflected upon this model by comparing it to our literature review on collaborative design in multidisciplinary teams, which resulted in directions for future research.

European Planning Studies, 2012

ABSTRACT To reduce the environmental burden of urban road traffic, researchers and policy-makers ... more ABSTRACT To reduce the environmental burden of urban road traffic, researchers and policy-makers have focused on reducing car use in urban areas, and improving public transport. Current expectations with respect to electric cars are high, not only for environmental reasons, but also because of the expected depletion of fossil fuels. Using a conceptual model for environmental burden caused by cars and a categorization of policy instruments and their effects, this paper discusses policies to encourage the adoption of electric cars. The paper also discusses the implications of the successful introduction of electric cars for conventional urban transport policies. The paper concludes that electric vehicles could bring substantial benefits to the environment and energy consumption, but the long-term environmental benefits largely depend on the size of potential rebound effects, the life-cycle effects with respect to energy, differences between electric cars and their competitors in “well-to-wheel” consumption, and—more particularly—improvements with respect to its main competitor: improved internal combustion engine powered cars. Secondly, the paper shows that policies to encourage electric cars should be adaptive. Probably in the early stages of introduction, privileges in central urban areas are useful. But in the long run, driving and parking electric vehicles should be limited for reasons of liveability. Thirdly, electric cars will never become a full substitute for public transport, the main reasons for this being land take and inefficient use of infrastructure.

Design Studies, 2012

She Ji -- Design, Economics, and Innovation by Cees de Bont

by Ken Friedman, Cees de Bont, Derek B Miller, Jordan Beck, Susu Nousala, Danah Henriksen, Jerry Diethelm, Cara Wrigley, Don Norman, Gerda Gemser, Maria Camacho, Justin Cook, Hugh Dubberly, and Kees Dorst

This issue we address is “The Design Continuum from Simplicity to Complex Systems.” Articles incl... more This issue we address is “The Design Continuum from Simplicity to Complex Systems.” Articles include: 1) “From Autonomous Systems to Sociotechnical Systems: Designing Effective Collaborations” by Kyle J. Behymer and John M. Flach with commentary by Derek Miller, Hugh Dubberly, Paul Pangaro, and Susu Nousala. 2) “Examining Practical, Everyday Theory Use in Design Research” by Jordan Beck and Erik Stolterman with commentary by Danah Henriksen, Jeffrey Bardzell, and Deirdre Barron. 3) “Design Innovation Catalysts: Education and Impact” by Cara Wrigley. 4) “De-Colonizing Design Thinking” by Jerry Diethelm. There are also book reviews by Luke Feast and Don Norman, and an exchange of letters between Stuart Walker, Gerda Gemser, and Cees de Bont.

Emerging pervasive technologies such as the Internet of Things and Open Data will have severe imp... more Emerging pervasive technologies such as the Internet of Things and Open Data will have severe impact on the experience, interactions and wellbeing of citizens in future smart cities. Local governments are concerned how to engage and embed citizens in the process of smart city development because without them it is difficult for governments and industrial technology providers to understand what future city is desired. We explore how prototyping methods can be used in a multi-helix approach towards a participatory domain in which multiple stakeholders collaboratively envision a desired future smart city. We adopted the different qualities of generative sessions, hackathons and design jams in our method of participatory prototyping for smart cities. Results show that participants appreciate this setting for exploration, experimentation, and making, in diverse teams with members from industry, government, university, and citizens. We will discuss issues for improvement of participatory ...

Human-Computer Interaction Series, 2011

Emerging pervasive technologies such as the Internet of Things and Open Data will have severe imp... more Emerging pervasive technologies such as the Internet of Things and Open Data will have severe impact on the experience, interactions and wellbeing of citizens in future smart cities. Local governments are concerned how to engage and embed citizens in the process of smart city development because without them it is difficult for governments and industrial technology providers to understand what future city is desired. We explore how prototyping methods can be used in a multi-helix approach towards a participatory domain in which multiple stakeholders collaboratively envision a desired future smart city. We adopted the different qualities of generative sessions, hackathons and design jams in our method of participatory prototyping for smart cities. Results show that participants appreciate this setting for exploration, experimentation, and making, in diverse teams with members from industry, government, university, and citizens. We will discuss issues for improvement of participatory ...

European Planning Studies, 2012

Design Studies, 2012