eva saragih | PPM Graduated School of Management (original) (raw)
Papers by eva saragih
International Journal of Professional Business Review, Apr 23, 2024
Zenodo (CERN European Organization for Nuclear Research), Sep 6, 2023
From 2030 to 2040, Indonesia is expected to benefit from demographic bonuses through a labor mark... more From 2030 to 2040, Indonesia is expected to benefit from demographic bonuses through a labor market where the majority of the population is of productive age (15-64 years). Generation Z, which covers around 27.94% of Indonesia's population or around 74.93 million individuals, dominates the results of the 2020 Population Census. In 2023, Generation Z is expected to be between 11 and 26 years old. Especially in DKI Jakarta which provides 18% of national income in 2019, research on training methods for Generation Z is important to prepare them as competent employees in the future. The research involved 255 samples of Generation Z who had worked in DKI Jakarta, using a quantitative approach and hypothesis testing. The research findings indicate that training using the In-Class, Role Model, and Assignment/Experimental methods has a positive impact on the performance of Generation Z. Generation Z's preference for training methods is Assignment/Experimental Training, followed by Role Model Training, and InClass Training. In conclusion, Generation Z is more likely to prefer training that involves active participation in work rather than a passive approach.
Advances in economics, business and management research, 2023
These articles have been peer reviewed by the members of the Scientific Committee and approved by... more These articles have been peer reviewed by the members of the Scientific Committee and approved by the Editor-in-Chief, who affirms that this document is a truthful description of the conference's review process.
Journal of Emerging Business Management and Entrepreneurship Studies, Oct 30, 2023
This work is licensed under a Creative Commons Attribution 4.0 International License ABSTRAK Pand... more This work is licensed under a Creative Commons Attribution 4.0 International License ABSTRAK Pandemi COVID-19 menimbulkan kekhawatiran bagi perusahaan dengan terjadinya fenomena pengunduran diri yang besar di seluruh dunia, terutama di negara-negara maju. Para pekerja kini memiliki pandangan berbeda pasca pandemi, di mana mereka memandang kesejahteraan sebagai aspek penting dalam pekerjaan dan proposisi nilai karyawan. Oleh karena itu penting untuk mengetahui bagaimana masyarakat Indonesia memandang masalah ini. Metode penelitian yang digunakan adalah survei elektronik dengan responden yang merupakan pekerja di sekitar wilayah metropolitan Jabodetabek, dengan rentang usia tersebar antara 26-35 tahun. Survei didasarkan pada tiga variabel, yaitu proposisi nilai karyawan (Idv), niat mengundurkan diri (Dv), dan kepuasan karyawan (M). Hasil kemudian dianalisis dengan analisis regresi termoderasi dan analisis regresi linier, untuk melihat keabsahan hipotesis. Penelitian ini menemukan: (1) proposisi nilai karyawan berpengaruh negatif secara signifikan terhadap niat mengundurkan diri, dan (2) hubungan antara proposisi nilai karyawan dan niat mengundurkan diri secara signifikan tidak dimoderasi oleh kepuasan karyawan. Perusahaan-perusahaan di Indonesia perlu mencari cara lain untuk mempertahankan komitmen karyawannya, karena kepuasan karyawan hanya dapat dicapai melalui pengaruh perilaku terhadap karyawannya. Pendekatan berbeda seperti memberikan revisi proposisi nilai karyawan perusahaan berdasarkan valensi yang tepat perlu dilakukan untuk memuaskan pekerja Indonesia sehingga komitmen pekerja dapat dikendalikan.
Journal of Emerging Business Management and Entrepreneurship Studies
Strategic management has been praised for presenting firms with advantages. However, empirical ev... more Strategic management has been praised for presenting firms with advantages. However, empirical evidence for its impact on firms under challenging conditions still needs empirical evidence. This study evaluates a unique situation in which firms facing the same external threat could end up differently. The relationships between strategic management and firms’ survival abilities were investigated by surveying 67 nickel-mining firms on Sulawesi Island, Indonesia. Each firm’s level in strategic management was measured by a questionnaire based on a two-dimensional model for strategic management maturity comprising process and leadership dimensions. Meanwhile, a firm’s survival ability was assessed in six facets, including detecting a threat, formulating an anticipation plan, implementing the plan, maintaining operations, maintaining performance, and continuing to exist in the future. Regression techniques were employed in the analysis. Proof of the positive effect that strategic managemen...
JOURNAL OF EMERGING BUSINESS MANAGEMENT AND ENTREPRENEURSHIP STUDIES
RINGKASAN KASUS Subjek Area Kasus: Manajemen Sumber Daya ManusiaAston Priority Simatupang merupak... more RINGKASAN KASUS Subjek Area Kasus: Manajemen Sumber Daya ManusiaAston Priority Simatupang merupakan bisnis yang bergerak dibidang jasa akomodasi yang terdapat unsur pelayanan, kenyamanan, serta fasilitas penginapan yang memadai bagi masyarakat yang menginginkan sarana penginapan untuk kepentingan pribadi, pekerjaan, atau liburan. Pelatihan Fire Drill adalah pelatihan yang menjadi fokus utama penelitian ini, dimana pelatihan ini merupakan pelatihan yang bersifat wajib diikuti oleh semua karyawan. Penelitian ini menggunakan teori Kirkpatrick sebagai landasan teori. Hasil yang didapatkan sebanyak 56,2 yang memahami materi dari nilai 100. Kemudian hampir semua department belum memahami materi yang diberikan ditunjukan dengan nilai rata-rata yang belum mencapai 80 dan terdapat 8 pertanyaan yang belum dipahami oleh peserta. Hal ini menunjukan pelatihan Fire Drill membutuhkan penyempurnaan. Metode penelitian menggunakan pendekatan kualitatif deskripsi, dimana penelitian ini dilakukan denga...
Journal of Emerging Business Management and Entrepreneurship Studies
This study aims to provide recommendations for a performance management system that can be implem... more This study aims to provide recommendations for a performance management system that can be implemented in PT XYZ. The company started implementing performance management in 2017 which is expected to help achieve company goals. However, the current implementation of performance management still needs to be improved, such as performance measurement which only uses behavior and competencies and there is a difference in the performance management process between the corporate and EPD teams. Three theories from Miles & Snow, Schuler & Jackson, and Fombrun are used to get the ideal direction of performance management based on business strategies, while Aguinis theory is used to identify gaps that occur in application in the field. The identification process was applied by document study, analysis of survey results to 40 respondents, and interviews with Senior Performance Management Specialists to obtain a strategic performance management plan that could be used by PT XYZ. Making performan...
Journal of Emerging Business Management and Entrepreneurship Studies
The purpose of this research is to understanding the impact or work life balance on employee perf... more The purpose of this research is to understanding the impact or work life balance on employee performance with the existence of X and Y in Jakarta. The dimensions of work life balance in this study was divided into four dimensions, personal life interference (PLIW), work interference personal life (WIPL), work enhancement personal life (WEPL) and personal life enhancement work (PLEW). This research was analyzing questionnaire’s result of 384 employees’ in Jakarta using quota sampling technique. The sample consist of 192 employee generation X and 192 employee generation Y. SPSS 23 was used for statistical analysis including regression. The partial test showed that WIPL has a insignificant effect on the performance of X and Y generation, PLIW has a negative and significant effect, WEPL and PLEW has a positive and significant effect. From the four dimensions of work life balance measurement, it was also founded that the variable that most influence generation X was PLEW and the variable...
Journal of Emerging Business Management and Entrepreneurship Studies
The role of human resources in the company is very important because it is the main driver for ac... more The role of human resources in the company is very important because it is the main driver for achieving company goals. The ability and willingness possessed by employees is the biggest contribution to a company. The company is expected to be able to manage the workforce in the company appropriately, so that they have an attachment to the company and make an optimal contribution to achieving the company's goals and excellence. This research was conducted to determine the level of employee engagement at XYZ company with descriptive quantitative research methods through online surveys using the UWES (Utrecht Work Engagement Scale) questionnaire version 17 questions. From the results of processing 35 data collected, it was found that the overall level of employee engagement at PT XYZ had a score of 4.14 out of 6.00 (in the Average category). Recommendations are focused on improving the engagement aspect which has low scores in almost all demographic categories, namely the vigor dim...
Journal of Emerging Business Management and Entrepreneurship Studies
YPAC Jakarta as an integrated service center for Persons with Disabilities, especially Cerebral P... more YPAC Jakarta as an integrated service center for Persons with Disabilities, especially Cerebral Palsy / CP, has a vision, mission, strategic goals to be achieved to maximize and explore the potential of people with disabilities, especially Cerebral Palsy / CP in an effort to achieve independence. Broadly speaking, YPAC Jakarta's current human resource development practices include membership, performance evaluation, training and development. With the current pandemic situation, every community is required to do work from home and every activity is restricted to limit the spread of the COVID-19 virus. Thus, with this policy, new challenges emerge, namely utilizing technology to meet the needs of online learning methods. It is hoped that the fulfillment of needs in the form of an online learning module design about teamwork for YPAC Jakarta will be able to change the perspective regarding teamwork.
In this contemporary world, when there is a drastic shift in the demographic features of the work... more In this contemporary world, when there is a drastic shift in the demographic features of the workforce, understanding millennial workers' expectations of work becomes an important agenda for the continuity and success of the company. Outside Indonesia, researchers found millennial workers wanted to have high salaries, comprehensive benefit packages, rapid career development opportunities, as well as work location that is near to where they live (Robert Half International and Yahoo! HotJobs, 2008), personal life and an opportunity to grow (Baldonado & Spangenburg, 2009), and career advancement opportunities, and work-life harmony and good relationships with colleagues (The GMP Group & Temasek Polytechnic, 2009). In Indonesia, Sitepu (2012) found nature of the job, supervision and promotion opportunities as three main factors that made millennial workers stay at work. This study was carried out to enrich the findings above, focusing on millennial workers in Jakarta, a big city of Indonesia. The findings are: 1) simultaneously eight occupational factors which are Salary, Benefit, Promotion Opportunities, Supervision, Relationship with Colleagues, the Job Itself, Job Flexibility, and Work Location positively and significantly affected Organisational Commitment, and 2) only four factors (benefits, promotion opportunity, work flexibility and work location) partially affected the Organisational Commitment positively and significantly.
Proceedings of the 3rd Asia Pacific Management Research Conference (APMRC 2019), 2020
Dalam menghadapi tantangan dan persaingan bisnis yang intens, setiap organisasi bisnis dituntut u... more Dalam menghadapi tantangan dan persaingan bisnis yang intens, setiap organisasi bisnis dituntut untuk selalu siap berubah dan bahkan menjadi inisiator dari perubahan pada lingkungan, yang diharapkan akan memampukan perusahaan beradaptasi, bertahan atau bahkan memenangkan persaingan. Dalam kurun waktu sekitar lima tahun terakhir, ada tiga perusahaan televisi swasta di Indonesia yang melakukan perubahan transformasional di tingkat korporat. Pada organisasi yang seperti ini seharusnya resistensi tidak sama dengan nol dan bahkan tinggi, sehingga insiatif perubahan menjadi tidak mudah untuk diimplementasikan. Akan tetapi pengalaman perubahan transformasional korporat pada tiga televisi swasta nasional menunjukkan hasil yang berbeda. Perubahan di ketiga perusahaan televisi swasta nasional tersebut berhasil diimplementasikan dan memberi hasil berupa peningkatan kinerja perusahaan yang sangat positif. Penelitian ini dilakukan dengan tujuan: 1) Menemukan atribut individu yang signifikan dan ...
Journal of Management and Business Review, 2021
From the literature studies, research has not been found that examines the effect of job satisfac... more From the literature studies, research has not been found that examines the effect of job satisfaction on employee commitment in organizations engaged in law firms, especially in the context of Jakarta, Indonesia. Generally, research is carried out in business organizations or government organizations. Meanwhile, managing a law office is different from managing a business or government organization. It is necessary to know how best an organization in the legal field should manage and treat its employees, so that they have high satisfaction and commitment to achieving organizational goals. Whether the approach to human resource management should be the same or different from that applied to other types of organizations. Thus this study aims to: (1) quantitatively examine the effect of job satisfaction on employee commitment in organizations engaged in the Law Office, (2) Identify the level of job satisfaction and employee commitment to the Law Office organization which is the object o...
Journal of Emerging Business Management and Entrepreneurship Studies
PT XYZ, a company in outsourcing business, is in the midst of business model change. This change ... more PT XYZ, a company in outsourcing business, is in the midst of business model change. This change demands two things from the employees. First, because of the increasing complexity of the intended business process, companies need to improve their employees' capabilities. Second, for the process of change to work well and quickly employees need to be in tune with the core competencies of the company. This thesis focuses on achieving that second demand through employee development strategies and programs at the manager level. Managers have a role as a bridge between top management and staff. This unique position makes the manager role as a lever in the internalization of core competencies. The success of PT XYZ instilling core competencies in managers will determine the success of internalizing core competencies across the company. The success of such internalization will determine the success of business model change which will be the future of the company. This will be the founda...
Journal of Management and Business Review, 2021
The company carries out Corporate Social Responsibility (CSR) not only to show concern and contri... more The company carries out Corporate Social Responsibility (CSR) not only to show concern and contribution to stakeholders, but also to gain competitive advantage which in the long run will improve the company's image and reputation. The majority of previous research results discuss the relationship between CSR and company financial performance, consumer behavior, or its impact on the environment. Not many have studied how employees perceive CSR and its effect on organizational commitment. This research was conducted with the aim of testing the significance of the effect of employee perceptions of internal and external CSR carried out by the company on employee organizational commitment to the organization. The study was conducted using a survey method with employees from two oil and gas companies in Jakarta – one foreign privately owned and one nationally owned. From the results of three hypotheses testing based on 264 survey data obtained, it was found that partially, employee pe...
Journal of Management and Business Review
Dalam lima tahun terakhir, terdapat tiga perusahaan televisi swasta nasional di Indonesia yang be... more Dalam lima tahun terakhir, terdapat tiga perusahaan televisi swasta nasional di Indonesia yang berhasil melakukan perubahan transformasional di tingkat korporat. Secara teori, implementasi perubahan pada organisasi semacam ini akan sulit dilakukan karena tingkat resistensi tidak sama dengan nol (Ansoff&McDonnell, 1990). Resisting Change merupakan salah satu dimensi dari kesiapan berubah yang bersifat negatif. Dua dimensi lainnya yang bersifat positif adalah Participating and Promoting Change (Hanpachern, Morgan & Griego, 1998). Holt et al (2007) mengkategorikan anteseden kesiapan berubah dalam empat perspektif: content, context, process, dan individual attributes. Dari keempat perspektif tersebut, faktor kunci kesiapan organisasi untuk berubah terletak pada faktor atribut individu yaitu karakteristik dari sumber daya manusia. Penelitian ini merupakan studi eksplorasi yang bertujuan mengetahui atribut individu apa yang dimiliki dan memampukan karyawan di tiga perusahaan tersebut siap...
Emerald Emerging Markets Case Studies, 2016
Subject area PT. Bank Central Asia, Tbk. (BCA), the largest national private bank in Indonesia, w... more Subject area PT. Bank Central Asia, Tbk. (BCA), the largest national private bank in Indonesia, won an award for the Best Bank at the Euromoney Awards for Excellence (Asia) 2014. During the same event, in several categories, haloBCATM and BCA employees also won several awards. Previously, a number of awards were received by BCA such as: Best Indonesia Local Private Bank in 2010, Contact Center World Champion in 2012 and 2013, and Best Mega Contact Center in Asia Pacific Region in 2014. BCA is currently facing a problem of an aging population. Since the economy crisis facing the country in 1998, BCA has recruited fewer employees. The company resumed recruiting in 2010. BCA’s human resource (HR) profile in 2013 showed that nearly half of BCA’s permanent employees were aged 45 years or older, 40 per cent of whom have been working for more than 20 years. At the time of their retirement, the Bank faces the potential of losing a significant number of employees from three different generat...
International Journal of Professional Business Review, Apr 23, 2024
Zenodo (CERN European Organization for Nuclear Research), Sep 6, 2023
From 2030 to 2040, Indonesia is expected to benefit from demographic bonuses through a labor mark... more From 2030 to 2040, Indonesia is expected to benefit from demographic bonuses through a labor market where the majority of the population is of productive age (15-64 years). Generation Z, which covers around 27.94% of Indonesia's population or around 74.93 million individuals, dominates the results of the 2020 Population Census. In 2023, Generation Z is expected to be between 11 and 26 years old. Especially in DKI Jakarta which provides 18% of national income in 2019, research on training methods for Generation Z is important to prepare them as competent employees in the future. The research involved 255 samples of Generation Z who had worked in DKI Jakarta, using a quantitative approach and hypothesis testing. The research findings indicate that training using the In-Class, Role Model, and Assignment/Experimental methods has a positive impact on the performance of Generation Z. Generation Z's preference for training methods is Assignment/Experimental Training, followed by Role Model Training, and InClass Training. In conclusion, Generation Z is more likely to prefer training that involves active participation in work rather than a passive approach.
Advances in economics, business and management research, 2023
These articles have been peer reviewed by the members of the Scientific Committee and approved by... more These articles have been peer reviewed by the members of the Scientific Committee and approved by the Editor-in-Chief, who affirms that this document is a truthful description of the conference's review process.
Journal of Emerging Business Management and Entrepreneurship Studies, Oct 30, 2023
This work is licensed under a Creative Commons Attribution 4.0 International License ABSTRAK Pand... more This work is licensed under a Creative Commons Attribution 4.0 International License ABSTRAK Pandemi COVID-19 menimbulkan kekhawatiran bagi perusahaan dengan terjadinya fenomena pengunduran diri yang besar di seluruh dunia, terutama di negara-negara maju. Para pekerja kini memiliki pandangan berbeda pasca pandemi, di mana mereka memandang kesejahteraan sebagai aspek penting dalam pekerjaan dan proposisi nilai karyawan. Oleh karena itu penting untuk mengetahui bagaimana masyarakat Indonesia memandang masalah ini. Metode penelitian yang digunakan adalah survei elektronik dengan responden yang merupakan pekerja di sekitar wilayah metropolitan Jabodetabek, dengan rentang usia tersebar antara 26-35 tahun. Survei didasarkan pada tiga variabel, yaitu proposisi nilai karyawan (Idv), niat mengundurkan diri (Dv), dan kepuasan karyawan (M). Hasil kemudian dianalisis dengan analisis regresi termoderasi dan analisis regresi linier, untuk melihat keabsahan hipotesis. Penelitian ini menemukan: (1) proposisi nilai karyawan berpengaruh negatif secara signifikan terhadap niat mengundurkan diri, dan (2) hubungan antara proposisi nilai karyawan dan niat mengundurkan diri secara signifikan tidak dimoderasi oleh kepuasan karyawan. Perusahaan-perusahaan di Indonesia perlu mencari cara lain untuk mempertahankan komitmen karyawannya, karena kepuasan karyawan hanya dapat dicapai melalui pengaruh perilaku terhadap karyawannya. Pendekatan berbeda seperti memberikan revisi proposisi nilai karyawan perusahaan berdasarkan valensi yang tepat perlu dilakukan untuk memuaskan pekerja Indonesia sehingga komitmen pekerja dapat dikendalikan.
Journal of Emerging Business Management and Entrepreneurship Studies
Strategic management has been praised for presenting firms with advantages. However, empirical ev... more Strategic management has been praised for presenting firms with advantages. However, empirical evidence for its impact on firms under challenging conditions still needs empirical evidence. This study evaluates a unique situation in which firms facing the same external threat could end up differently. The relationships between strategic management and firms’ survival abilities were investigated by surveying 67 nickel-mining firms on Sulawesi Island, Indonesia. Each firm’s level in strategic management was measured by a questionnaire based on a two-dimensional model for strategic management maturity comprising process and leadership dimensions. Meanwhile, a firm’s survival ability was assessed in six facets, including detecting a threat, formulating an anticipation plan, implementing the plan, maintaining operations, maintaining performance, and continuing to exist in the future. Regression techniques were employed in the analysis. Proof of the positive effect that strategic managemen...
JOURNAL OF EMERGING BUSINESS MANAGEMENT AND ENTREPRENEURSHIP STUDIES
RINGKASAN KASUS Subjek Area Kasus: Manajemen Sumber Daya ManusiaAston Priority Simatupang merupak... more RINGKASAN KASUS Subjek Area Kasus: Manajemen Sumber Daya ManusiaAston Priority Simatupang merupakan bisnis yang bergerak dibidang jasa akomodasi yang terdapat unsur pelayanan, kenyamanan, serta fasilitas penginapan yang memadai bagi masyarakat yang menginginkan sarana penginapan untuk kepentingan pribadi, pekerjaan, atau liburan. Pelatihan Fire Drill adalah pelatihan yang menjadi fokus utama penelitian ini, dimana pelatihan ini merupakan pelatihan yang bersifat wajib diikuti oleh semua karyawan. Penelitian ini menggunakan teori Kirkpatrick sebagai landasan teori. Hasil yang didapatkan sebanyak 56,2 yang memahami materi dari nilai 100. Kemudian hampir semua department belum memahami materi yang diberikan ditunjukan dengan nilai rata-rata yang belum mencapai 80 dan terdapat 8 pertanyaan yang belum dipahami oleh peserta. Hal ini menunjukan pelatihan Fire Drill membutuhkan penyempurnaan. Metode penelitian menggunakan pendekatan kualitatif deskripsi, dimana penelitian ini dilakukan denga...
Journal of Emerging Business Management and Entrepreneurship Studies
This study aims to provide recommendations for a performance management system that can be implem... more This study aims to provide recommendations for a performance management system that can be implemented in PT XYZ. The company started implementing performance management in 2017 which is expected to help achieve company goals. However, the current implementation of performance management still needs to be improved, such as performance measurement which only uses behavior and competencies and there is a difference in the performance management process between the corporate and EPD teams. Three theories from Miles & Snow, Schuler & Jackson, and Fombrun are used to get the ideal direction of performance management based on business strategies, while Aguinis theory is used to identify gaps that occur in application in the field. The identification process was applied by document study, analysis of survey results to 40 respondents, and interviews with Senior Performance Management Specialists to obtain a strategic performance management plan that could be used by PT XYZ. Making performan...
Journal of Emerging Business Management and Entrepreneurship Studies
The purpose of this research is to understanding the impact or work life balance on employee perf... more The purpose of this research is to understanding the impact or work life balance on employee performance with the existence of X and Y in Jakarta. The dimensions of work life balance in this study was divided into four dimensions, personal life interference (PLIW), work interference personal life (WIPL), work enhancement personal life (WEPL) and personal life enhancement work (PLEW). This research was analyzing questionnaire’s result of 384 employees’ in Jakarta using quota sampling technique. The sample consist of 192 employee generation X and 192 employee generation Y. SPSS 23 was used for statistical analysis including regression. The partial test showed that WIPL has a insignificant effect on the performance of X and Y generation, PLIW has a negative and significant effect, WEPL and PLEW has a positive and significant effect. From the four dimensions of work life balance measurement, it was also founded that the variable that most influence generation X was PLEW and the variable...
Journal of Emerging Business Management and Entrepreneurship Studies
The role of human resources in the company is very important because it is the main driver for ac... more The role of human resources in the company is very important because it is the main driver for achieving company goals. The ability and willingness possessed by employees is the biggest contribution to a company. The company is expected to be able to manage the workforce in the company appropriately, so that they have an attachment to the company and make an optimal contribution to achieving the company's goals and excellence. This research was conducted to determine the level of employee engagement at XYZ company with descriptive quantitative research methods through online surveys using the UWES (Utrecht Work Engagement Scale) questionnaire version 17 questions. From the results of processing 35 data collected, it was found that the overall level of employee engagement at PT XYZ had a score of 4.14 out of 6.00 (in the Average category). Recommendations are focused on improving the engagement aspect which has low scores in almost all demographic categories, namely the vigor dim...
Journal of Emerging Business Management and Entrepreneurship Studies
YPAC Jakarta as an integrated service center for Persons with Disabilities, especially Cerebral P... more YPAC Jakarta as an integrated service center for Persons with Disabilities, especially Cerebral Palsy / CP, has a vision, mission, strategic goals to be achieved to maximize and explore the potential of people with disabilities, especially Cerebral Palsy / CP in an effort to achieve independence. Broadly speaking, YPAC Jakarta's current human resource development practices include membership, performance evaluation, training and development. With the current pandemic situation, every community is required to do work from home and every activity is restricted to limit the spread of the COVID-19 virus. Thus, with this policy, new challenges emerge, namely utilizing technology to meet the needs of online learning methods. It is hoped that the fulfillment of needs in the form of an online learning module design about teamwork for YPAC Jakarta will be able to change the perspective regarding teamwork.
In this contemporary world, when there is a drastic shift in the demographic features of the work... more In this contemporary world, when there is a drastic shift in the demographic features of the workforce, understanding millennial workers' expectations of work becomes an important agenda for the continuity and success of the company. Outside Indonesia, researchers found millennial workers wanted to have high salaries, comprehensive benefit packages, rapid career development opportunities, as well as work location that is near to where they live (Robert Half International and Yahoo! HotJobs, 2008), personal life and an opportunity to grow (Baldonado & Spangenburg, 2009), and career advancement opportunities, and work-life harmony and good relationships with colleagues (The GMP Group & Temasek Polytechnic, 2009). In Indonesia, Sitepu (2012) found nature of the job, supervision and promotion opportunities as three main factors that made millennial workers stay at work. This study was carried out to enrich the findings above, focusing on millennial workers in Jakarta, a big city of Indonesia. The findings are: 1) simultaneously eight occupational factors which are Salary, Benefit, Promotion Opportunities, Supervision, Relationship with Colleagues, the Job Itself, Job Flexibility, and Work Location positively and significantly affected Organisational Commitment, and 2) only four factors (benefits, promotion opportunity, work flexibility and work location) partially affected the Organisational Commitment positively and significantly.
Proceedings of the 3rd Asia Pacific Management Research Conference (APMRC 2019), 2020
Dalam menghadapi tantangan dan persaingan bisnis yang intens, setiap organisasi bisnis dituntut u... more Dalam menghadapi tantangan dan persaingan bisnis yang intens, setiap organisasi bisnis dituntut untuk selalu siap berubah dan bahkan menjadi inisiator dari perubahan pada lingkungan, yang diharapkan akan memampukan perusahaan beradaptasi, bertahan atau bahkan memenangkan persaingan. Dalam kurun waktu sekitar lima tahun terakhir, ada tiga perusahaan televisi swasta di Indonesia yang melakukan perubahan transformasional di tingkat korporat. Pada organisasi yang seperti ini seharusnya resistensi tidak sama dengan nol dan bahkan tinggi, sehingga insiatif perubahan menjadi tidak mudah untuk diimplementasikan. Akan tetapi pengalaman perubahan transformasional korporat pada tiga televisi swasta nasional menunjukkan hasil yang berbeda. Perubahan di ketiga perusahaan televisi swasta nasional tersebut berhasil diimplementasikan dan memberi hasil berupa peningkatan kinerja perusahaan yang sangat positif. Penelitian ini dilakukan dengan tujuan: 1) Menemukan atribut individu yang signifikan dan ...
Journal of Management and Business Review, 2021
From the literature studies, research has not been found that examines the effect of job satisfac... more From the literature studies, research has not been found that examines the effect of job satisfaction on employee commitment in organizations engaged in law firms, especially in the context of Jakarta, Indonesia. Generally, research is carried out in business organizations or government organizations. Meanwhile, managing a law office is different from managing a business or government organization. It is necessary to know how best an organization in the legal field should manage and treat its employees, so that they have high satisfaction and commitment to achieving organizational goals. Whether the approach to human resource management should be the same or different from that applied to other types of organizations. Thus this study aims to: (1) quantitatively examine the effect of job satisfaction on employee commitment in organizations engaged in the Law Office, (2) Identify the level of job satisfaction and employee commitment to the Law Office organization which is the object o...
Journal of Emerging Business Management and Entrepreneurship Studies
PT XYZ, a company in outsourcing business, is in the midst of business model change. This change ... more PT XYZ, a company in outsourcing business, is in the midst of business model change. This change demands two things from the employees. First, because of the increasing complexity of the intended business process, companies need to improve their employees' capabilities. Second, for the process of change to work well and quickly employees need to be in tune with the core competencies of the company. This thesis focuses on achieving that second demand through employee development strategies and programs at the manager level. Managers have a role as a bridge between top management and staff. This unique position makes the manager role as a lever in the internalization of core competencies. The success of PT XYZ instilling core competencies in managers will determine the success of internalizing core competencies across the company. The success of such internalization will determine the success of business model change which will be the future of the company. This will be the founda...
Journal of Management and Business Review, 2021
The company carries out Corporate Social Responsibility (CSR) not only to show concern and contri... more The company carries out Corporate Social Responsibility (CSR) not only to show concern and contribution to stakeholders, but also to gain competitive advantage which in the long run will improve the company's image and reputation. The majority of previous research results discuss the relationship between CSR and company financial performance, consumer behavior, or its impact on the environment. Not many have studied how employees perceive CSR and its effect on organizational commitment. This research was conducted with the aim of testing the significance of the effect of employee perceptions of internal and external CSR carried out by the company on employee organizational commitment to the organization. The study was conducted using a survey method with employees from two oil and gas companies in Jakarta – one foreign privately owned and one nationally owned. From the results of three hypotheses testing based on 264 survey data obtained, it was found that partially, employee pe...
Journal of Management and Business Review
Dalam lima tahun terakhir, terdapat tiga perusahaan televisi swasta nasional di Indonesia yang be... more Dalam lima tahun terakhir, terdapat tiga perusahaan televisi swasta nasional di Indonesia yang berhasil melakukan perubahan transformasional di tingkat korporat. Secara teori, implementasi perubahan pada organisasi semacam ini akan sulit dilakukan karena tingkat resistensi tidak sama dengan nol (Ansoff&McDonnell, 1990). Resisting Change merupakan salah satu dimensi dari kesiapan berubah yang bersifat negatif. Dua dimensi lainnya yang bersifat positif adalah Participating and Promoting Change (Hanpachern, Morgan & Griego, 1998). Holt et al (2007) mengkategorikan anteseden kesiapan berubah dalam empat perspektif: content, context, process, dan individual attributes. Dari keempat perspektif tersebut, faktor kunci kesiapan organisasi untuk berubah terletak pada faktor atribut individu yaitu karakteristik dari sumber daya manusia. Penelitian ini merupakan studi eksplorasi yang bertujuan mengetahui atribut individu apa yang dimiliki dan memampukan karyawan di tiga perusahaan tersebut siap...
Emerald Emerging Markets Case Studies, 2016
Subject area PT. Bank Central Asia, Tbk. (BCA), the largest national private bank in Indonesia, w... more Subject area PT. Bank Central Asia, Tbk. (BCA), the largest national private bank in Indonesia, won an award for the Best Bank at the Euromoney Awards for Excellence (Asia) 2014. During the same event, in several categories, haloBCATM and BCA employees also won several awards. Previously, a number of awards were received by BCA such as: Best Indonesia Local Private Bank in 2010, Contact Center World Champion in 2012 and 2013, and Best Mega Contact Center in Asia Pacific Region in 2014. BCA is currently facing a problem of an aging population. Since the economy crisis facing the country in 1998, BCA has recruited fewer employees. The company resumed recruiting in 2010. BCA’s human resource (HR) profile in 2013 showed that nearly half of BCA’s permanent employees were aged 45 years or older, 40 per cent of whom have been working for more than 20 years. At the time of their retirement, the Bank faces the potential of losing a significant number of employees from three different generat...