An integrative model for organization-wide quality improvement: lessons from the field - PubMed (original) (raw)

An integrative model for organization-wide quality improvement: lessons from the field

J L O'Brien et al. Qual Manag Health Care. 1995 Summer.

Abstract

This article describes a model of CQI that is designed to characterize the elements necessary for successfully improving quality at an organization-wide level; describe and understand the organizational dynamics in implementing an organization-wide effort; and aid in diagnosing and solving common implementation challenges. Three cases illustrate the model and how it can be used.

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