DARSHANA Sedera | Queensland University of Technology (original) (raw)

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Papers by DARSHANA Sedera

Research paper thumbnail of MANAGING KNOWLEDGE FOR ENTERPRISE SYSTEMS IN INDIAN ORGANIZATIONS: CASE STUDY INSIGHTS

PACIS 2009 Proceedings, 2009

... Nor Hidayati Zakaria Universiti Teknologi Malaysia, nor.zakaria@student.qut.edu.au ... Nor Hi... more ... Nor Hidayati Zakaria Universiti Teknologi Malaysia, nor.zakaria@student.qut.edu.au ... Nor Hidayati Zakaria Faculty of Computer Science and Information Systems Universiti Teknologi Malaysia 81310 Skudai, Johor, Malaysia nor.zakaria@student.qut.edu.au ...

Research paper thumbnail of Introducing a Small and Medium Enterprises Syllabi Design: An Enterprise Systems Hands-On Approach

ACIS 2010 Proceedings, 2010

... Even with belt-tightening by employers, and the demand for ES students, Louisiana subsequentl... more ... Even with belt-tightening by employers, and the demand for ES students, Louisiana subsequently pushed towards the university competency ... Antonucci et al., (2004, p241) suggests that little research has been published that measures the effects on student understanding of ...

Research paper thumbnail of The Future of Outsourcing in the Asia-Pacific Region: Implications for Research and Practice—Panel Report from PACIS 2014

Research paper thumbnail of Peripheral, central and coercive routes for promoting Enterprise Social Networks

Research paper thumbnail of Archival Analysis of Service Desk Research: New Perspectives on Design and Delivery

Research paper thumbnail of Responding to Black Markets: Role of IT and Network Structures

Research paper thumbnail of Enterprise system lifecycle-wide innovation-research in progress

Research paper thumbnail of From the Special Issue Editors’ Desk: Introduction To The Special Issue On Enterprise Systems

Research paper thumbnail of Enterprise systems curricula for Asia-Pacific region: a vision for 2020

Research paper thumbnail of Personality Type of Investors and Perception of Financial Information to Make Decisions

Research paper thumbnail of Firm-customer mobile digital connectedness: conceptualization, measurement and implications

Research paper thumbnail of Supply Chain Benefits Expectation Management Framework

Research paper thumbnail of Survey Design: Insights from a Public Sector ERP Success Story

Research on the impact of Information Systems (IS) reported in both academic literature and popul... more Research on the impact of Information Systems (IS) reported in both academic literature and popular press has reported confounding results. Some studies have reported encouraging results of IS, while others have reported nil or detrimental results. The contradictory results of these research studies can be partially a ttributed to the weaknesses in survey instruments. In an attempt to increase the validity of conclusions of IS assessment studies, survey instrument design should follow a rigorous and scientific procedure. This paper illustrates key validity and reliability issues in measuring Information Systems performance, using examples from a study designed to assess Enterprise Resource Planning systems success. The article emphasizes on the importance of the survey method and the theoretical considerations of item derivation, scale development and item evaluation. Examples are provided from the ERP assessment study to supplement the readers understanding of the theoretical concepts of survey design.

Research paper thumbnail of Identifying the Knowledge Management Structures in Enterprise Systems Projects

Pacific Asian Conference on Informartion …, 2006

... Identifying the Knowledge Management Structures in Enterprise Systems Projects Darshana Seder... more ... Identifying the Knowledge Management Structures in Enterprise Systems Projects Darshana Sedera ... 2003) combine (2) and (3) and suggest 6 main ES knowledge sources, illustrating a 3x2 matrix cross-referencing the 3 key players with 2 knowledge types. (Gupta et al. ...

Research paper thumbnail of Introducing a Business Process and Software Centric Approach for Enterprise System Teaching

Abstract To meet new challenges of Enterprise Systems that essentially go beyond the initial impl... more Abstract To meet new challenges of Enterprise Systems that essentially go beyond the initial implementation, contemporary organizations seek employees with business process experts with software skills. Despite a healthy demand from the industry for such expertise, recent ...

Research paper thumbnail of Identifying Experts in Information Systems for System Evaluations

Research paper thumbnail of A Critical Evaluation of Enterprise Systems Success Measurement Frameworks and Models

Research paper thumbnail of RECONCEPTUALIZING SYSTEM USE FOR CONTEMPORARY INFORMATION SYSTEMS

System use is a centrally important construct in a plethora of research. Yet for all its importan... more System use is a centrally important construct in a plethora of research. Yet for all its importance, and still consistent with observations of , system use suffers from a "too simplistic definition". Much of prior conceptualizations of use have been idiosyncratic and unsystematic. This study examines contemporary systems use and thereafter, introduces a framework for selecting system use constructs and measures based on three critical considerations: typology of the system-in-use, level of process automation, and system lifecycle. Measures are then recommended for system typologies under three types of system use: frequency, depth and explorative use. Our empirical investigation validates the framework using data from operational users of an archetype of contemporary systems-Enterprise System. Analysis of six PLS models: identify system use as an antecedent of individual-impacts, confirm the importance of depth of use, role of explorative use at early stages of a lifecycle, and alludes to issues in employing popular frequency based use measures. The study advocates several insights towards a deeper understanding of contemporary systems use. Nonetheless, future research can be directed towards a larger quantitative study to facilitate a broader theoretical and empirical treatment, and a consolidated set of prescriptive actions for practitioners.

Research paper thumbnail of A Multi-Faceted Evaluation of Enterprise System Success

Research paper thumbnail of The AST view of ES knowledge management: Insights from world's fastest SAP R/3 implementation

... Darshana Sedera Queensland University of Technology d.sedera@qut.edu.au ... Gupta and Govinda... more ... Darshana Sedera Queensland University of Technology d.sedera@qut.edu.au ... Gupta and Govindarajan (2000) conceptualized knowledge transfer in terms of five elements and emphasized the importance and the richness of the channels of knowledge transfer4. Knowledge ...

Research paper thumbnail of MANAGING KNOWLEDGE FOR ENTERPRISE SYSTEMS IN INDIAN ORGANIZATIONS: CASE STUDY INSIGHTS

PACIS 2009 Proceedings, 2009

... Nor Hidayati Zakaria Universiti Teknologi Malaysia, nor.zakaria@student.qut.edu.au ... Nor Hi... more ... Nor Hidayati Zakaria Universiti Teknologi Malaysia, nor.zakaria@student.qut.edu.au ... Nor Hidayati Zakaria Faculty of Computer Science and Information Systems Universiti Teknologi Malaysia 81310 Skudai, Johor, Malaysia nor.zakaria@student.qut.edu.au ...

Research paper thumbnail of Introducing a Small and Medium Enterprises Syllabi Design: An Enterprise Systems Hands-On Approach

ACIS 2010 Proceedings, 2010

... Even with belt-tightening by employers, and the demand for ES students, Louisiana subsequentl... more ... Even with belt-tightening by employers, and the demand for ES students, Louisiana subsequently pushed towards the university competency ... Antonucci et al., (2004, p241) suggests that little research has been published that measures the effects on student understanding of ...

Research paper thumbnail of The Future of Outsourcing in the Asia-Pacific Region: Implications for Research and Practice—Panel Report from PACIS 2014

Research paper thumbnail of Peripheral, central and coercive routes for promoting Enterprise Social Networks

Research paper thumbnail of Archival Analysis of Service Desk Research: New Perspectives on Design and Delivery

Research paper thumbnail of Responding to Black Markets: Role of IT and Network Structures

Research paper thumbnail of Enterprise system lifecycle-wide innovation-research in progress

Research paper thumbnail of From the Special Issue Editors’ Desk: Introduction To The Special Issue On Enterprise Systems

Research paper thumbnail of Enterprise systems curricula for Asia-Pacific region: a vision for 2020

Research paper thumbnail of Personality Type of Investors and Perception of Financial Information to Make Decisions

Research paper thumbnail of Firm-customer mobile digital connectedness: conceptualization, measurement and implications

Research paper thumbnail of Supply Chain Benefits Expectation Management Framework

Research paper thumbnail of Survey Design: Insights from a Public Sector ERP Success Story

Research on the impact of Information Systems (IS) reported in both academic literature and popul... more Research on the impact of Information Systems (IS) reported in both academic literature and popular press has reported confounding results. Some studies have reported encouraging results of IS, while others have reported nil or detrimental results. The contradictory results of these research studies can be partially a ttributed to the weaknesses in survey instruments. In an attempt to increase the validity of conclusions of IS assessment studies, survey instrument design should follow a rigorous and scientific procedure. This paper illustrates key validity and reliability issues in measuring Information Systems performance, using examples from a study designed to assess Enterprise Resource Planning systems success. The article emphasizes on the importance of the survey method and the theoretical considerations of item derivation, scale development and item evaluation. Examples are provided from the ERP assessment study to supplement the readers understanding of the theoretical concepts of survey design.

Research paper thumbnail of Identifying the Knowledge Management Structures in Enterprise Systems Projects

Pacific Asian Conference on Informartion …, 2006

... Identifying the Knowledge Management Structures in Enterprise Systems Projects Darshana Seder... more ... Identifying the Knowledge Management Structures in Enterprise Systems Projects Darshana Sedera ... 2003) combine (2) and (3) and suggest 6 main ES knowledge sources, illustrating a 3x2 matrix cross-referencing the 3 key players with 2 knowledge types. (Gupta et al. ...

Research paper thumbnail of Introducing a Business Process and Software Centric Approach for Enterprise System Teaching

Abstract To meet new challenges of Enterprise Systems that essentially go beyond the initial impl... more Abstract To meet new challenges of Enterprise Systems that essentially go beyond the initial implementation, contemporary organizations seek employees with business process experts with software skills. Despite a healthy demand from the industry for such expertise, recent ...

Research paper thumbnail of Identifying Experts in Information Systems for System Evaluations

Research paper thumbnail of A Critical Evaluation of Enterprise Systems Success Measurement Frameworks and Models

Research paper thumbnail of RECONCEPTUALIZING SYSTEM USE FOR CONTEMPORARY INFORMATION SYSTEMS

System use is a centrally important construct in a plethora of research. Yet for all its importan... more System use is a centrally important construct in a plethora of research. Yet for all its importance, and still consistent with observations of , system use suffers from a "too simplistic definition". Much of prior conceptualizations of use have been idiosyncratic and unsystematic. This study examines contemporary systems use and thereafter, introduces a framework for selecting system use constructs and measures based on three critical considerations: typology of the system-in-use, level of process automation, and system lifecycle. Measures are then recommended for system typologies under three types of system use: frequency, depth and explorative use. Our empirical investigation validates the framework using data from operational users of an archetype of contemporary systems-Enterprise System. Analysis of six PLS models: identify system use as an antecedent of individual-impacts, confirm the importance of depth of use, role of explorative use at early stages of a lifecycle, and alludes to issues in employing popular frequency based use measures. The study advocates several insights towards a deeper understanding of contemporary systems use. Nonetheless, future research can be directed towards a larger quantitative study to facilitate a broader theoretical and empirical treatment, and a consolidated set of prescriptive actions for practitioners.

Research paper thumbnail of A Multi-Faceted Evaluation of Enterprise System Success

Research paper thumbnail of The AST view of ES knowledge management: Insights from world's fastest SAP R/3 implementation

... Darshana Sedera Queensland University of Technology d.sedera@qut.edu.au ... Gupta and Govinda... more ... Darshana Sedera Queensland University of Technology d.sedera@qut.edu.au ... Gupta and Govindarajan (2000) conceptualized knowledge transfer in terms of five elements and emphasized the importance and the richness of the channels of knowledge transfer4. Knowledge ...

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