Our organisation - Regulatory Authority of Curaçao (original) (raw)

About RAC

RAC (the Regulatory Authority of Curaçao)* is a multi-sectoral independent supervisor and regulator on behalf of the government of Curaçao of the providers of services and products in the following sector-related spheres of activity: telecommunications, post, electricity, water, fuel, bitumen and airport rates.

* The official name is Bureau Telecommunicatie en Post.

Company videos

Regulatory Authority of Curaçao: regulatory frameworks for the Energy sector and Airport Tariffs

Regulatory Authority of Curaçao: regulatory frameworks for the Telecom sector

Regulatory Authority of Curaçao: regulatory frameworks for the Postal and Health Care sector

Added Value RAC

The added value of RAC in the capacity of supervisor is threefold:

by monitoring the quality of the provision of services and products, affordable tariffs for the consumers and taking action against violations by the producers and service providers of certain sector-related legislations, policy prescriptions and guidelines determined by the government.

For the producer or providers of services and products

through its role of supervisor in the various sectors, as a sector expert through information and advice as well as a specialist in the field of sector-related policy, the law and regulations and monitoring the observance thereof.

through the preparation of policy and legislation and by acting in an advisory function towards the government in this framework

Notification And Tips

Your contribution is invaluable to RAC. Register your complaint, report your findings or forward your tips. Do you experience a malfunction, do you have a complaint about a service or product, or do you have information about companies that do not comply with the rules, please contact us or report this via the complaints form, clearly stating the subject and the sector to which your complaint or report relates. RAC uses its expertise to identify the core of the problem and to solve it within the framework of its competence.