Respond.io | #1 AI-Powered Customer Conversation Management Software (original) (raw)
Customers ask on chat. Call for details. Confirm by email. Can you keep up?
Most platforms can't. Respond.io unifies all customer touchpoints and CRMs in a team inbox with AI Agents and native lead management so your conversations never break — even when customers switch channels.
Top-rated on G2 for highest ROI
10k+ brands trust respond.io
Scale business growth with every customer conversation
As chats and calls multiply, old inboxes and workflows break. Respond.io’s Conversation-Led Growth™ framework helps you manage the entire customer journey across every channel in one place, even at high volume.
Capture: Unify customer touch points to drive revenue
Leads come from everywhere — WhatsApp chats, TikTok ads, Facebook messages or even store visits. Respond.io unifies them in a team inbox so no opportunity is overlooked. Work with clean, organized profiles that sync with your CRMs so every new interaction is ready for fast follow-up.
Convert: Sell more with AI and analytics
When conversations increase, priorities get lost. Let AI Agents answer enquiries and qualify leads so your team focuses on customers ready to buy. Switch from chats to calls at a click, automate bookings and shorten sales journeys with smart routing and collaboration. Built-in analytics make it clear which ads, agents and channels drive ROI.
Retain: Build recurring revenue, not just one-time sales
Acquiring customers is costly — keeping them fuels sustainable growth. With full context at your fingertips, every follow-up feels personal, from targeted broadcasts and renewal reminders to in-chat CSAT surveys. Paired with 99.999% uptime, earn a reputation for reliability that turns one-time buyers into repeat customers.
Chats, calls and emails in one thread
Respond.io unifies WhatsApp Business Calls, Messenger Calls and VoIP in the same thread as your messages and emails.
No more silos or juggling multiple platforms; just one reliable record for every customer, no matter the channel.
AI built on a trusted foundation
Scale without adding headcount. Accelerate growth on every channel with AI Agents that respond, route and perform tasks accurately and reliably.
I'm Jerry, founder and CEO of respond.io AI is changing the way businesses talk to customers. People want instant answers without losing reliability or quality. That's why respond.io is making customer communications truly agentic. with AI agents that can understand, decide and act. This is not AI for the sake of it. It’s purpose built to scale customer conversations into meaningful and measurable ways. respond.io is already the backbone for billions of conversations powering global businesses and trusted by partners like Meta, TikTok, and many more AI agents expand your ability to turn conversations into revenue. They can handle routine task or guide entire customer journeys by answering complex questions, updating your CRM, recommending products, booking appointments, and more. All across the channels your customers love and the tools that you rely on. This is intelligence that works 24/7 Even as you watch this, our AI agents are handling millions of conversations on their own, freeing teams to focus on critical and high value conversations. With respond.io you get AI agents to help you capture, convert, and retain customers at scale on a platform that is reliable, secure, and backed by exceptional customer support. And this is just the start.
Convert customers efficiently
Multilingual AI Agents handle ad enquiries, answer FAQs and route only serious buyers to your team for faster conversions and higher marketing ROI.
Shorten sales cycles
Turn intent into purchases by removing friction. AI Agents recommend products, manage bookings and share payment details for seamless customer journeys.
Launch quickly and securely
Handle 10x more customers autonomously with advanced reasoning, high accuracy and built-in guardrails. Start quickly with AI Agent templates or customize one to your needs.
Respond.io ranks top on G2 for Best Results, based on customer reviews
(4.8) Based on 400+ G2 reviews
Here's how respond.io sets you up for success
Designed for growth
Quickest ROI in the market with a roadmap shaped by you to scale revenue across the customer lifecycle—you'll grow with us, not outgrow us.
Reliability at scale
Best-in-class tech and enterprise-grade security for speed and stability, with 99.999% uptime under high chat volumes.
Leading with experience
The only customer conversation platform with 8 years of market leadership, preferred by Meta and TikTok for early feature access.
Support you can trust
Top-rated human support and expert guidance at every stage to help you scale confidently and achieve ambitious goals.
3x your business results with respond.io 🚀