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Research paper thumbnail of Trust and Control in Franchise Networks: A Dyadic, Multi-Referent Analysis on Franchisee Network Exit Intentions

Entrepreneurship Theory and Practice, May 25, 2024

Research paper thumbnail of IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite from it. Please check the document version below

Research paper thumbnail of Leveraging synergy to drive digital transformation: A systems-theoretic perspective

Information & Management

Research paper thumbnail of Business value of SME digitalisation: when does it pay off more?

European Journal of Information Systems

Research paper thumbnail of A Review on Digital Transformation: A Multidisciplinary Reflection and Research Agenda

Business and Economics Journal, 2021

The advent and enormous growth of digital technologies force firms to respond to digital challeng... more The advent and enormous growth of digital technologies force firms to respond to digital challenges by transforming existing and introducing new business models. In the article "Digital transformation: A multidisciplinary reflection and research agenda," Here discuss the drivers of digital transformation and the strategic imperatives that result from digital transformation. Taking a business model perspective, the authors highlight how the demands for and execution of digital resources, organizational structure, growth strategy and metrics have changed in response to digital change. By identifying three stages of digital transformation-digitization, digitalization, and digital transformation-they delineate several growth strategies for digital firms that require specific (platform-based) structures and bears important consequences for measuring success (e.g., focus on sentiment-and engagement-related measures). The authors conclude with a research agenda on digital transformation. To gain a comprehensive understanding of the topic of digital transformation, this commentary reflects on the multiple perspectives, and applies them to the pinnacle form of digital transformation: the development of new digital platforms. To highlight the complexity of making platform design decisions, this commentary discusses the strategic analysis of platform openness.

Research paper thumbnail of Maatschappelijke oriëntatie van het Noord-Nederlandse mkb

Research paper thumbnail of Tijdshorizon van het Noord-Nederlandse mkb

Research paper thumbnail of Evaluatie VIA regeling

Research paper thumbnail of How Does Shared Consumption Affect New Product Life Cycles of Hedonic Goods

Research paper thumbnail of AI for managing open innovation: Opportunities, challenges, and a research agenda

Journal of Business Research

Research paper thumbnail of Waarom kopen mensen hun producten online dan wel offline? Een analyse van de kanaalkeuze

Research paper thumbnail of Are You Ready for Digital Transformation? Digital Readiness Configurations and Business Value across Industries

Given the strategic implications of digital transformation, firms’ digital readiness is an essent... more Given the strategic implications of digital transformation, firms’ digital readiness is an essential yet underutilized research line. Drawing on the theory of organizational readiness for change, we develop the construct of digital readiness. Past research neglects the role of industry on digital readiness. Following the prior IS studies on the industry effect, we argue that industries shape firms\u27 technological needs and view digital readiness as configurations depending on these needs. Further, we investigate the performance impacts of various digital readiness configurations to address the inconclusive findings on the business value of digital transformation. Our study offers significant contributions to the IS literature on organizational readiness and digital transformation

Research paper thumbnail of Switching Intentions of Service Providers and Cultural Orientation

Journal of International Consumer Marketing, 2021

Research paper thumbnail of Tensions in multilateral coopetition: Findings from the disrupted music industry

Industrial Marketing Management

Research paper thumbnail of Overzichtsrapport Noord-Nederlandse Innovatiemonitor 2020

Noord-Nederlandse Innovatiemonitor, Aug 20, 2020

Research paper thumbnail of Dimensions, Antecedents and Consequences of Consumers’ Perceptions Of Online Newspapers’ Interactivity

Research paper thumbnail of Digital readiness: construct development and empirical validation

Digital technologies bring ample business opportunities, and at the same time, pose several chall... more Digital technologies bring ample business opportunities, and at the same time, pose several challenges for firms. Viewing digital transformation as a process of change, we draw from change management literature and propose that firm digital readiness is necessary to explain the success of the digital transformation and better firm performance. However, readiness concept has not been systematically understood. As part of a construct development project, this short study focuses on analyzing what has been done with organizational readiness in the information systems (IS) literature and identifies the limitations of this research stream. Integrating the theory of organizational readiness for change, the extant IS research on organizational readiness as well as the context of digital transformation, this study proposes a comprehensive digital readiness construct. Digital readiness consists of digital assets, digital capabilities and digital commitment. The future steps and expected cont...

Research paper thumbnail of When It Takes Three to Tango in the Digital Transformation Age: Synergies between Digital Orientation, Change Commitment and Organizational Agility

Research is inconclusive about the drivers of digital transformation. Drawing on the awareness-mo... more Research is inconclusive about the drivers of digital transformation. Drawing on the awareness-motivation-capability (A–M–C) framework, this study proposes a framework of three key drivers: digital orientation, change commitment and organizational agility, which jointly and synergistically support digital transformation. Survey data from 235 Dutch firms support our theory and indicate that organizational agility can only have a positive influence on digital transformation when digital orientation and change commitment are present. This study extends our understanding of the drivers of digital transformation and challenges a sole focus on agility in past research

Research paper thumbnail of Digital transformation: A multidisciplinary reflection and research agenda

Journal of Business Research, 2019

Take-down policy If you believe that this document breaches copyright please contact us providing... more Take-down policy If you believe that this document breaches copyright please contact us providing details, and we will remove access to the work immediately and investigate your claim.

Research paper thumbnail of Digital platform openness: Drivers, dimensions and outcomes

Journal of Business Research, 2019

This multi-method study aims to shed light on digital platforms' decisions regarding their openne... more This multi-method study aims to shed light on digital platforms' decisions regarding their openness. Platform openness results from a series of decisions on how open a platform is regarding: (a) suppliers, (b) customers, (c) complementary service providers, as well as to (d) product categories and (e) channels. By conducting a scoping literature review, we analyze the current body of knowledge about the drivers, dimensions and outcomes of platform openness. Using an expert panel discussion and analysis of real-world digital platforms, we confront this existing knowledge with current business challenges to identify research challenges. We address how future research can advance platform research by tackling these challenges.

Research paper thumbnail of Trust and Control in Franchise Networks: A Dyadic, Multi-Referent Analysis on Franchisee Network Exit Intentions

Entrepreneurship Theory and Practice, May 25, 2024

Research paper thumbnail of IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite from it. Please check the document version below

Research paper thumbnail of Leveraging synergy to drive digital transformation: A systems-theoretic perspective

Information & Management

Research paper thumbnail of Business value of SME digitalisation: when does it pay off more?

European Journal of Information Systems

Research paper thumbnail of A Review on Digital Transformation: A Multidisciplinary Reflection and Research Agenda

Business and Economics Journal, 2021

The advent and enormous growth of digital technologies force firms to respond to digital challeng... more The advent and enormous growth of digital technologies force firms to respond to digital challenges by transforming existing and introducing new business models. In the article "Digital transformation: A multidisciplinary reflection and research agenda," Here discuss the drivers of digital transformation and the strategic imperatives that result from digital transformation. Taking a business model perspective, the authors highlight how the demands for and execution of digital resources, organizational structure, growth strategy and metrics have changed in response to digital change. By identifying three stages of digital transformation-digitization, digitalization, and digital transformation-they delineate several growth strategies for digital firms that require specific (platform-based) structures and bears important consequences for measuring success (e.g., focus on sentiment-and engagement-related measures). The authors conclude with a research agenda on digital transformation. To gain a comprehensive understanding of the topic of digital transformation, this commentary reflects on the multiple perspectives, and applies them to the pinnacle form of digital transformation: the development of new digital platforms. To highlight the complexity of making platform design decisions, this commentary discusses the strategic analysis of platform openness.

Research paper thumbnail of Maatschappelijke oriëntatie van het Noord-Nederlandse mkb

Research paper thumbnail of Tijdshorizon van het Noord-Nederlandse mkb

Research paper thumbnail of Evaluatie VIA regeling

Research paper thumbnail of How Does Shared Consumption Affect New Product Life Cycles of Hedonic Goods

Research paper thumbnail of AI for managing open innovation: Opportunities, challenges, and a research agenda

Journal of Business Research

Research paper thumbnail of Waarom kopen mensen hun producten online dan wel offline? Een analyse van de kanaalkeuze

Research paper thumbnail of Are You Ready for Digital Transformation? Digital Readiness Configurations and Business Value across Industries

Given the strategic implications of digital transformation, firms’ digital readiness is an essent... more Given the strategic implications of digital transformation, firms’ digital readiness is an essential yet underutilized research line. Drawing on the theory of organizational readiness for change, we develop the construct of digital readiness. Past research neglects the role of industry on digital readiness. Following the prior IS studies on the industry effect, we argue that industries shape firms\u27 technological needs and view digital readiness as configurations depending on these needs. Further, we investigate the performance impacts of various digital readiness configurations to address the inconclusive findings on the business value of digital transformation. Our study offers significant contributions to the IS literature on organizational readiness and digital transformation

Research paper thumbnail of Switching Intentions of Service Providers and Cultural Orientation

Journal of International Consumer Marketing, 2021

Research paper thumbnail of Tensions in multilateral coopetition: Findings from the disrupted music industry

Industrial Marketing Management

Research paper thumbnail of Overzichtsrapport Noord-Nederlandse Innovatiemonitor 2020

Noord-Nederlandse Innovatiemonitor, Aug 20, 2020

Research paper thumbnail of Dimensions, Antecedents and Consequences of Consumers’ Perceptions Of Online Newspapers’ Interactivity

Research paper thumbnail of Digital readiness: construct development and empirical validation

Digital technologies bring ample business opportunities, and at the same time, pose several chall... more Digital technologies bring ample business opportunities, and at the same time, pose several challenges for firms. Viewing digital transformation as a process of change, we draw from change management literature and propose that firm digital readiness is necessary to explain the success of the digital transformation and better firm performance. However, readiness concept has not been systematically understood. As part of a construct development project, this short study focuses on analyzing what has been done with organizational readiness in the information systems (IS) literature and identifies the limitations of this research stream. Integrating the theory of organizational readiness for change, the extant IS research on organizational readiness as well as the context of digital transformation, this study proposes a comprehensive digital readiness construct. Digital readiness consists of digital assets, digital capabilities and digital commitment. The future steps and expected cont...

Research paper thumbnail of When It Takes Three to Tango in the Digital Transformation Age: Synergies between Digital Orientation, Change Commitment and Organizational Agility

Research is inconclusive about the drivers of digital transformation. Drawing on the awareness-mo... more Research is inconclusive about the drivers of digital transformation. Drawing on the awareness-motivation-capability (A–M–C) framework, this study proposes a framework of three key drivers: digital orientation, change commitment and organizational agility, which jointly and synergistically support digital transformation. Survey data from 235 Dutch firms support our theory and indicate that organizational agility can only have a positive influence on digital transformation when digital orientation and change commitment are present. This study extends our understanding of the drivers of digital transformation and challenges a sole focus on agility in past research

Research paper thumbnail of Digital transformation: A multidisciplinary reflection and research agenda

Journal of Business Research, 2019

Take-down policy If you believe that this document breaches copyright please contact us providing... more Take-down policy If you believe that this document breaches copyright please contact us providing details, and we will remove access to the work immediately and investigate your claim.

Research paper thumbnail of Digital platform openness: Drivers, dimensions and outcomes

Journal of Business Research, 2019

This multi-method study aims to shed light on digital platforms' decisions regarding their openne... more This multi-method study aims to shed light on digital platforms' decisions regarding their openness. Platform openness results from a series of decisions on how open a platform is regarding: (a) suppliers, (b) customers, (c) complementary service providers, as well as to (d) product categories and (e) channels. By conducting a scoping literature review, we analyze the current body of knowledge about the drivers, dimensions and outcomes of platform openness. Using an expert panel discussion and analysis of real-world digital platforms, we confront this existing knowledge with current business challenges to identify research challenges. We address how future research can advance platform research by tackling these challenges.