Seyedeh Fatemeh Ghasempour Ganji | Shahrood University of Technology (original) (raw)

Papers by Seyedeh Fatemeh Ghasempour Ganji

Mathematics

As a result of changes in approach from traditional to virtual banking system, security in data e... more As a result of changes in approach from traditional to virtual banking system, security in data exchange has become more important; thus, it seems essentially necessary to present a pattern based on smart models in order to reduce fraud in this field. A new algorithm has been provided in this article to improve security and to specify the limits of giving special services to Internet banking users in order to pave appropriate ground for virtual banking. In addition to identifying behavioral models of customers, this algorithm compares the behaviors of any customer with this model and finally computes the rate of trust in customer’s behavior. The hybrid data-mining and knowledge based structure has been adapted in this algorithm according to fuzzy systems. In this research, qualitative data was gathered from interviews with banking experts, analyzed by Expert Choice to identify the most important variables of customer behavior analysis, and to analyze customer behavior and customer b...

Management Decision, 2024

Abstract Purpose – This paper explores the direct and indirect effects of family emotional, socia... more Abstract
Purpose – This paper explores the direct and indirect effects of family emotional, social and organizational
support on Innovative Work Behavior (IWB) through psychological capital (Psy.Cap).
Design/methodology/approach – Selected by conducting stratified random sampling techniques, 397
employees completed a questionnaire. We used structural equation modeling and multi-group testing by
Smart-PLS3 to analyze the data.
Findings – Findings reveal that all sources of social-emotional support, including family, supervisor and
co-worker support, positively affect Psy.Cap. Moreover, Psy.Cap mediates the effect of family, co-workers and
supervisors’ emotional support on IWB. The multi-group analysis indicates that all relationships in the model
are significant for both groups of males and females; however, there are no significant differences in the link
between organizational support and psychological capital, as well as family and co-worker support and
innovative work behavior between males and females. The study’s results demonstrate the significantly
higher impact of family emotional support – Psy.Cap and supervisor support on IWB amongst females
compared to their male counterparts.
Originality/value – The implications of this research highlight the importance of considering affective
factors on employees’ IWB, as well as the differences between genders in this regard.

Iranian Journal of Management Studies, 2023

Article type: Research Article The current study aims to deepen the knowledge of the direct and i... more Article type: Research Article The current study aims to deepen the knowledge of the direct and indirect effects of entrepreneurial marketing on customer satisfaction through customer value. The statistical population of this study is food and agricultural products exporting companies participating in the 27th International Agrofood Exhibition in Tehran 2020. Finally, 259 questionnaires considering systematic random sampling methods were explored by structural equation modeling (SEM) using Smart PLS3 software. The result reveals that entrepreneurial marketing affects customer satisfaction directly and indirectly through customer value. Moreover, innovativeness, proactiveness, resource leverage, and customer orientation increase both customer value and customer satisfaction positively. However, the impact of risk-taking on both customer value and customer satisfaction is not significant. This study contributes to the theoretical ground of entrepreneurial marketing literature by providing this knowledge that which dimensions may affect satisfaction directly and indirectly through customer value.

Shiraz E-Medical Journal

Background: The nature and extent of changing adherence to COVID-19 preventive health measures ar... more Background: The nature and extent of changing adherence to COVID-19 preventive health measures are different in various populations. Objectives: The aim of this study was to investigate the intention of changing adherence to COVID-19 preventive health measures (ICA-COVID-19–PHM) after implementation of the COVID-19 vaccination program compared to when they had not received the vaccine. Methods: This cross-sectional study was conducted on 1000 participants in the 18 to 60-year-old group population (Mazandaran Province, Iran). The data were collected by an anonymous online “Google Form” questionnaire. The Pearson correlation coefficient, intra-class correlation coefficient (ICC), and paired t-test were used to evaluate the intention of changing adherence to COVID-19 preventive measures. Results: The correlation coefficient ranged from 0.58 for non-travel to 0.76 for personal hygiene. ICC ranged from 0.68 for non-traveling to 0.86 for personal hygiene and hand/face washing. The results...

Social Responsibility Journal

Purpose This paper aims to investigate the link between internal capabilities, innovation strateg... more Purpose This paper aims to investigate the link between internal capabilities, innovation strategies and export performance (EP), considering the corporate social responsibility (CSR) principle as a moderator. Design/methodology/approach The statistical population of the current study is the food and agricultural products exporting small- and medium-sized enterprises (SME) which participated in the 27th International Agrofood Exhibition (2021) in Tehran, Iran. A sample of 296 managers was selected, using systematic random sampling, to answer the questionnaire. To analyze the data, we used structural equation modeling (SEM) and Hayes PROCESS in SPSS. Findings Results show that just manufacturing capabilities affect both exploratory and exploitative innovation, in contrast to marketing capabilities that does not have any significant impact on these two innovation strategies. Moreover, the impact of both explorative and exploratory innovation on EP is supported in the context of food a...

Social Responsibility Journal

Abstract Purpose This paper aims to investigate the link between internal capabilities, innovatio... more Abstract
Purpose
This paper aims to investigate the link between internal capabilities, innovation strategies and export performance (EP), considering the corporate social responsibility (CSR) principle as a moderator.

Design/methodology/approach
The statistical population of the current study is the food and agricultural products exporting small- and medium-sized enterprises (SME) which participated in the 27th International Agrofood Exhibition (2021) in Tehran, Iran. A sample of 296 managers was selected, using systematic random sampling, to answer the questionnaire. To analyze the data, we used structural equation modeling (SEM) and Hayes PROCESS in SPSS.

Findings
Results show that just manufacturing capabilities affect both exploratory and exploitative innovation, in contrast to marketing capabilities that does not have any significant impact on these two innovation strategies. Moreover, the impact of both explorative and exploratory innovation on EP is supported in the context of food and agricultural SMEs. However, CSR positively moderates the impact of exploratory innovation on EP, showing it has a negative effect on the impact of exploitative innovation on EP.

Originality/value
By addressing the research gap on the link between internal capabilities, innovation strategies, EP and CSR among SMEs, the current research provides a valuable body of research that later studies in the literature can leverage or build upon.

Sustainable Human Resource Management, 2023

All organizations encounter to some extent of human resource (HR) diversity that requires effecti... more All organizations encounter to some extent of human resource (HR) diversity that requires effective management. Diversity management (DM) practices play an important role in reducing the negative effects of diversity and increasing its positive effects. Therefore, the present research was conducted with the aim of explaining the DM practices and consequences in the top governmental organizations, using thematic analysis. In this regard, interviews were conducted with 18 HR managers and executives in seven top governmental companies. MAXQDA software was used to analyze data. The results of the research showed that DM practices include the main themes of diversity-oriented recruitment, selection, and employment (diversity-oriented recruitment planning; diversity-oriented recruitment process; diversity-oriented selection process; diversity-oriented hiring process), equal and diverse training (equality in training courses; diversity management training), performance management system with diversity and equality approach (equality in performance evaluation and providing feedback; performance evaluation in the field of diversity) and fair and transparent wages, rewards and compensation programs (fair, diverse and equal compensation; inclusion of safety, medical and welfare services; equality of reward policies, promotions and incentives; use of fair payment policies). Moreover, the consequences of DM include three main themes consequences at the individual level (increasing HR empowerment, improving organizational citizenship behavior, reducing job leaving, and increasing employee satisfaction), at the team and group level (improving group/team performance, improving the quality of team/group work ) and at the organizational level (increasing productivity; increasing creativity and innovation in the organization; improving customer orientation; preventing protests; reducing organizational conflict; increasing organizational justice).

Equality, Diversity and Inclusion: An International Journal, Mar 23, 2023

International Journal of Tourism Policy

Review of international business and strategy, Dec 19, 2022

Purpose-The purpose of this paper is to explore empirically how the two kinds of strategic orient... more Purpose-The purpose of this paper is to explore empirically how the two kinds of strategic orientations including export market orientation (EMO) and technology orientation (TO) predict innovation performance (IP) and export performance (EP), by investigating the mediation effect of IP and the moderation effect of external network (EN). Design/methodology/approach-The statistical population of this research is the food and agricultural products exporting firms which participated in the 26th International Agrofood Exhibition in Tehran, Iran. The sample of 296 managers filled out questionnaires using systematic random sampling methods. Structural equation modeling was used to analyze the data. Findings-Results demonstrate that the increase of EMO and IP is related to a rise in EP. Furthermore, the research finds that IP is a partial mediator in the link between EMO and EP. Finally, the moderation impact of the external networks in an association between TO and IP is supported by the data. Originality/value-This study is one of the limited number of studies to consider the mediation impact of innovation performance in the relationship between EMO and EP, and it is actually the first study, to the best of the authors' knowledge, to investigate the moderating impact of EN in the relationship between TO and IP in the context of one developing country.

Review of International Business and Strategy, 2022

Purpose-The purpose of this paper is to explore empirically how the two kinds of strategic orient... more Purpose-The purpose of this paper is to explore empirically how the two kinds of strategic orientations including export market orientation (EMO) and technology orientation (TO) predict innovation performance (IP) and export performance (EP), by investigating the mediation effect of IP and the moderation effect of external network (EN). Design/methodology/approach-The statistical population of this research is the food and agricultural products exporting firms which participated in the 26th International Agrofood Exhibition in Tehran, Iran. The sample of 296 managers filled out questionnaires using systematic random sampling methods. Structural equation modeling was used to analyze the data. Findings-Results demonstrate that the increase of EMO and IP is related to a rise in EP. Furthermore, the research finds that IP is a partial mediator in the link between EMO and EP. Finally, the moderation impact of the external networks in an association between TO and IP is supported by the data. Originality/value-This study is one of the limited number of studies to consider the mediation impact of innovation performance in the relationship between EMO and EP, and it is actually the first study, to the best of the authors' knowledge, to investigate the moderating impact of EN in the relationship between TO and IP in the context of one developing country.

Iranian Journal of Management Studies, 2020

This article aims to analyze direct and indirect impact of diversity management on innovative beh... more This article aims to analyze direct and indirect impact of diversity management on innovative behavior through employee engagement and affective commitment. The sample used in this study comes from a survey of 225 respondents who are employees of one of the prestigious Mashhad universities. The data was gathered using a questionnaire and analyzed by structural equation modeling with Warp PLS 5. This research verified the direct effect of diversity management on employee innovative behavior. Moreover, results show diversity management predicts employees’ affective commitment and employee engagement. The impact of affective commitment and employee engagement on employees’ innovative behavior was also confirmed. The results show that diversity management, affective commitment, and employee engagement predict each phase of idea generation, idea promotion, and idea implementation. Based on this study, we recommend that human resource practices should institutionalize effective diversity ...

Tourism and Hospitality Research

Although the impact of tourism development on residents has received a lot of attention in the li... more Although the impact of tourism development on residents has received a lot of attention in the literature, the health impact of tourism has not been sufficiently addressed. Due to outbreaks of COVID-19, the importance of recognition of the negative health impact of tourism is relevant. Thus, the present study aims to identify the health impact of tourism through COVID-19 outbreaks considering residents’ perspectives. In the current research, we gathered data from semi-structured interviews conducted from 10th August to 30 August 2020 to investigate community perception regarding the negative health impact of tourism through the COVID-19 era. We conducted 30 interviews with some Iranian residents. Data is analyzed by thematic analysis via MAXQDA software. Residents perceived negative health impacts through COVID-19 outbreaks as containing three subthemes including general negative impacts, direct negative impacts, and indirect negative impacts. The results also show that residents us...

2020 Sixth International Conference on e-Learning (econf), 2020

You Tube has become a vital platform, amongst other social-media sites, especially in e-learning ... more You Tube has become a vital platform, amongst other social-media sites, especially in e-learning / self-learning and in the unforeseen time of COVID-19. This study explores the influence of YouTube videos on users' behavioral intention regarding e-learning acceptance and their perceptions through targeting online university students (n=180) in Jordan, using the PLS-SEM procedure through SmartPLS software. The findings indicated that users' behavioral intention to adopt new e-learning was positively influenced by performance expectancy, perceived usefulness and ease-of-use. The findings were presented and discussed in relation to the Technology Acceptance Model (TAM) and UTATU frameworks.

European Journal of Innovation Management, 2021

PurposeConsidering the importance of innovation in organizations and the formation of innovative ... more PurposeConsidering the importance of innovation in organizations and the formation of innovative behaviors (IBs) in the life of the organization, the authors study the effect of moderating social capital (SC) and gender in the link between knowledge sharing (KS), including sharing best practices and sharing mistakes with IB.Design/methodology/approachIn this research, a random sampling method was used. A questionnaire was completed by 310 employees working in five prestigious companies in the energy sector located in Mashhad province, Iran.FindingsThe findings of the research indicate the influence of KS on IB. Also, SC moderates the effect of KS on IB. However, the moderating effect of gender was not significant, sharing best practices more likely to lead IB in women. Moreover, the men are more likely to show IB as they share their mistakes in comparison with women.Originality/valueThis research aims to break the black box on the link between employee KS and his/her own innovativen...

Iranian Journal of Management Studies, 2021

The effectiveness and efficiency of any organization is dependent on the empowerment of its human... more The effectiveness and efficiency of any organization is dependent on the empowerment of its human resources as well as the presence of an ethical climate and organizational support. Hence, this article aims to analyze the impact of employee empowerment, ethical climate, and perceived organizational support on employee turnover intention directly and indirectly with the mediating role of job satisfaction. The data related to a sample of 215 employees of one of the biggest universities in Mashhad, Iran, was obtained using a questionnaire, which was then analyzed by Warp PLS 4. Results show that job satisfaction has a negative effect on turnover intention. Moreover, the positive effect of employee empowerment, ethical climate, and perceived organizational support on job satisfaction and the negative effect of ethical climate and perceived organizational support on turnover intention are supported. Results also support the point that job satisfaction mediates the effect of ethical conte...

As a result of changes in approach from traditional to virtual banking system, security in data e... more As a result of changes in approach from traditional to virtual banking system, security in data exchange has become more important; thus, it seems essentially necessary to present a pattern based on smart models in order to reduce fraud in this field. A new algorithm has been provided in this article to improve security and to specify the limits of giving special services to Internet banking users in order to pave appropriate ground for virtual banking. In addition to identifying behavioral models of customers, this algorithm compares the behaviors of any customer with this model and finally computes the rate of trust in customer’s behavior. The hybrid data-mining and knowledge based structure has been adapted in this algorithm according to fuzzy systems. In this research, qualitative data was gathered from interviews with banking experts, analyzed by Expert Choice to identify the most important variables of customer behavior analysis, and to analyze customer behavior and customer b...

Journal of Social Economics Research, 2020

International Journal of Economics, Business and Management Studies, 2020

Asia Pacific Journal of Tourism Research, 2018

ABSTRACT Tourism development affects various aspects of a populace’s life, such as environmental,... more ABSTRACT Tourism development affects various aspects of a populace’s life, such as environmental, social, economic, and other areas. This study examines the effect of perceived tourism development on subjective happiness and quality of life among residents of Mashhad City, Iran. A sample size of 384 residents completed a survey. Data analysis was performed using WarpPLS. Results indicated that tourism development had an effect on the residents’ subjective happiness and quality of life (QOL) and the effects of social and micro economic factors on the residents’ subjective happiness and the effects of cultural, environmental, and macroeconomic factors on the resident’s QOL.

Mathematics

As a result of changes in approach from traditional to virtual banking system, security in data e... more As a result of changes in approach from traditional to virtual banking system, security in data exchange has become more important; thus, it seems essentially necessary to present a pattern based on smart models in order to reduce fraud in this field. A new algorithm has been provided in this article to improve security and to specify the limits of giving special services to Internet banking users in order to pave appropriate ground for virtual banking. In addition to identifying behavioral models of customers, this algorithm compares the behaviors of any customer with this model and finally computes the rate of trust in customer’s behavior. The hybrid data-mining and knowledge based structure has been adapted in this algorithm according to fuzzy systems. In this research, qualitative data was gathered from interviews with banking experts, analyzed by Expert Choice to identify the most important variables of customer behavior analysis, and to analyze customer behavior and customer b...

Management Decision, 2024

Abstract Purpose – This paper explores the direct and indirect effects of family emotional, socia... more Abstract
Purpose – This paper explores the direct and indirect effects of family emotional, social and organizational
support on Innovative Work Behavior (IWB) through psychological capital (Psy.Cap).
Design/methodology/approach – Selected by conducting stratified random sampling techniques, 397
employees completed a questionnaire. We used structural equation modeling and multi-group testing by
Smart-PLS3 to analyze the data.
Findings – Findings reveal that all sources of social-emotional support, including family, supervisor and
co-worker support, positively affect Psy.Cap. Moreover, Psy.Cap mediates the effect of family, co-workers and
supervisors’ emotional support on IWB. The multi-group analysis indicates that all relationships in the model
are significant for both groups of males and females; however, there are no significant differences in the link
between organizational support and psychological capital, as well as family and co-worker support and
innovative work behavior between males and females. The study’s results demonstrate the significantly
higher impact of family emotional support – Psy.Cap and supervisor support on IWB amongst females
compared to their male counterparts.
Originality/value – The implications of this research highlight the importance of considering affective
factors on employees’ IWB, as well as the differences between genders in this regard.

Iranian Journal of Management Studies, 2023

Article type: Research Article The current study aims to deepen the knowledge of the direct and i... more Article type: Research Article The current study aims to deepen the knowledge of the direct and indirect effects of entrepreneurial marketing on customer satisfaction through customer value. The statistical population of this study is food and agricultural products exporting companies participating in the 27th International Agrofood Exhibition in Tehran 2020. Finally, 259 questionnaires considering systematic random sampling methods were explored by structural equation modeling (SEM) using Smart PLS3 software. The result reveals that entrepreneurial marketing affects customer satisfaction directly and indirectly through customer value. Moreover, innovativeness, proactiveness, resource leverage, and customer orientation increase both customer value and customer satisfaction positively. However, the impact of risk-taking on both customer value and customer satisfaction is not significant. This study contributes to the theoretical ground of entrepreneurial marketing literature by providing this knowledge that which dimensions may affect satisfaction directly and indirectly through customer value.

Shiraz E-Medical Journal

Background: The nature and extent of changing adherence to COVID-19 preventive health measures ar... more Background: The nature and extent of changing adherence to COVID-19 preventive health measures are different in various populations. Objectives: The aim of this study was to investigate the intention of changing adherence to COVID-19 preventive health measures (ICA-COVID-19–PHM) after implementation of the COVID-19 vaccination program compared to when they had not received the vaccine. Methods: This cross-sectional study was conducted on 1000 participants in the 18 to 60-year-old group population (Mazandaran Province, Iran). The data were collected by an anonymous online “Google Form” questionnaire. The Pearson correlation coefficient, intra-class correlation coefficient (ICC), and paired t-test were used to evaluate the intention of changing adherence to COVID-19 preventive measures. Results: The correlation coefficient ranged from 0.58 for non-travel to 0.76 for personal hygiene. ICC ranged from 0.68 for non-traveling to 0.86 for personal hygiene and hand/face washing. The results...

Social Responsibility Journal

Purpose This paper aims to investigate the link between internal capabilities, innovation strateg... more Purpose This paper aims to investigate the link between internal capabilities, innovation strategies and export performance (EP), considering the corporate social responsibility (CSR) principle as a moderator. Design/methodology/approach The statistical population of the current study is the food and agricultural products exporting small- and medium-sized enterprises (SME) which participated in the 27th International Agrofood Exhibition (2021) in Tehran, Iran. A sample of 296 managers was selected, using systematic random sampling, to answer the questionnaire. To analyze the data, we used structural equation modeling (SEM) and Hayes PROCESS in SPSS. Findings Results show that just manufacturing capabilities affect both exploratory and exploitative innovation, in contrast to marketing capabilities that does not have any significant impact on these two innovation strategies. Moreover, the impact of both explorative and exploratory innovation on EP is supported in the context of food a...

Social Responsibility Journal

Abstract Purpose This paper aims to investigate the link between internal capabilities, innovatio... more Abstract
Purpose
This paper aims to investigate the link between internal capabilities, innovation strategies and export performance (EP), considering the corporate social responsibility (CSR) principle as a moderator.

Design/methodology/approach
The statistical population of the current study is the food and agricultural products exporting small- and medium-sized enterprises (SME) which participated in the 27th International Agrofood Exhibition (2021) in Tehran, Iran. A sample of 296 managers was selected, using systematic random sampling, to answer the questionnaire. To analyze the data, we used structural equation modeling (SEM) and Hayes PROCESS in SPSS.

Findings
Results show that just manufacturing capabilities affect both exploratory and exploitative innovation, in contrast to marketing capabilities that does not have any significant impact on these two innovation strategies. Moreover, the impact of both explorative and exploratory innovation on EP is supported in the context of food and agricultural SMEs. However, CSR positively moderates the impact of exploratory innovation on EP, showing it has a negative effect on the impact of exploitative innovation on EP.

Originality/value
By addressing the research gap on the link between internal capabilities, innovation strategies, EP and CSR among SMEs, the current research provides a valuable body of research that later studies in the literature can leverage or build upon.

Sustainable Human Resource Management, 2023

All organizations encounter to some extent of human resource (HR) diversity that requires effecti... more All organizations encounter to some extent of human resource (HR) diversity that requires effective management. Diversity management (DM) practices play an important role in reducing the negative effects of diversity and increasing its positive effects. Therefore, the present research was conducted with the aim of explaining the DM practices and consequences in the top governmental organizations, using thematic analysis. In this regard, interviews were conducted with 18 HR managers and executives in seven top governmental companies. MAXQDA software was used to analyze data. The results of the research showed that DM practices include the main themes of diversity-oriented recruitment, selection, and employment (diversity-oriented recruitment planning; diversity-oriented recruitment process; diversity-oriented selection process; diversity-oriented hiring process), equal and diverse training (equality in training courses; diversity management training), performance management system with diversity and equality approach (equality in performance evaluation and providing feedback; performance evaluation in the field of diversity) and fair and transparent wages, rewards and compensation programs (fair, diverse and equal compensation; inclusion of safety, medical and welfare services; equality of reward policies, promotions and incentives; use of fair payment policies). Moreover, the consequences of DM include three main themes consequences at the individual level (increasing HR empowerment, improving organizational citizenship behavior, reducing job leaving, and increasing employee satisfaction), at the team and group level (improving group/team performance, improving the quality of team/group work ) and at the organizational level (increasing productivity; increasing creativity and innovation in the organization; improving customer orientation; preventing protests; reducing organizational conflict; increasing organizational justice).

Equality, Diversity and Inclusion: An International Journal, Mar 23, 2023

International Journal of Tourism Policy

Review of international business and strategy, Dec 19, 2022

Purpose-The purpose of this paper is to explore empirically how the two kinds of strategic orient... more Purpose-The purpose of this paper is to explore empirically how the two kinds of strategic orientations including export market orientation (EMO) and technology orientation (TO) predict innovation performance (IP) and export performance (EP), by investigating the mediation effect of IP and the moderation effect of external network (EN). Design/methodology/approach-The statistical population of this research is the food and agricultural products exporting firms which participated in the 26th International Agrofood Exhibition in Tehran, Iran. The sample of 296 managers filled out questionnaires using systematic random sampling methods. Structural equation modeling was used to analyze the data. Findings-Results demonstrate that the increase of EMO and IP is related to a rise in EP. Furthermore, the research finds that IP is a partial mediator in the link between EMO and EP. Finally, the moderation impact of the external networks in an association between TO and IP is supported by the data. Originality/value-This study is one of the limited number of studies to consider the mediation impact of innovation performance in the relationship between EMO and EP, and it is actually the first study, to the best of the authors' knowledge, to investigate the moderating impact of EN in the relationship between TO and IP in the context of one developing country.

Review of International Business and Strategy, 2022

Purpose-The purpose of this paper is to explore empirically how the two kinds of strategic orient... more Purpose-The purpose of this paper is to explore empirically how the two kinds of strategic orientations including export market orientation (EMO) and technology orientation (TO) predict innovation performance (IP) and export performance (EP), by investigating the mediation effect of IP and the moderation effect of external network (EN). Design/methodology/approach-The statistical population of this research is the food and agricultural products exporting firms which participated in the 26th International Agrofood Exhibition in Tehran, Iran. The sample of 296 managers filled out questionnaires using systematic random sampling methods. Structural equation modeling was used to analyze the data. Findings-Results demonstrate that the increase of EMO and IP is related to a rise in EP. Furthermore, the research finds that IP is a partial mediator in the link between EMO and EP. Finally, the moderation impact of the external networks in an association between TO and IP is supported by the data. Originality/value-This study is one of the limited number of studies to consider the mediation impact of innovation performance in the relationship between EMO and EP, and it is actually the first study, to the best of the authors' knowledge, to investigate the moderating impact of EN in the relationship between TO and IP in the context of one developing country.

Iranian Journal of Management Studies, 2020

This article aims to analyze direct and indirect impact of diversity management on innovative beh... more This article aims to analyze direct and indirect impact of diversity management on innovative behavior through employee engagement and affective commitment. The sample used in this study comes from a survey of 225 respondents who are employees of one of the prestigious Mashhad universities. The data was gathered using a questionnaire and analyzed by structural equation modeling with Warp PLS 5. This research verified the direct effect of diversity management on employee innovative behavior. Moreover, results show diversity management predicts employees’ affective commitment and employee engagement. The impact of affective commitment and employee engagement on employees’ innovative behavior was also confirmed. The results show that diversity management, affective commitment, and employee engagement predict each phase of idea generation, idea promotion, and idea implementation. Based on this study, we recommend that human resource practices should institutionalize effective diversity ...

Tourism and Hospitality Research

Although the impact of tourism development on residents has received a lot of attention in the li... more Although the impact of tourism development on residents has received a lot of attention in the literature, the health impact of tourism has not been sufficiently addressed. Due to outbreaks of COVID-19, the importance of recognition of the negative health impact of tourism is relevant. Thus, the present study aims to identify the health impact of tourism through COVID-19 outbreaks considering residents’ perspectives. In the current research, we gathered data from semi-structured interviews conducted from 10th August to 30 August 2020 to investigate community perception regarding the negative health impact of tourism through the COVID-19 era. We conducted 30 interviews with some Iranian residents. Data is analyzed by thematic analysis via MAXQDA software. Residents perceived negative health impacts through COVID-19 outbreaks as containing three subthemes including general negative impacts, direct negative impacts, and indirect negative impacts. The results also show that residents us...

2020 Sixth International Conference on e-Learning (econf), 2020

You Tube has become a vital platform, amongst other social-media sites, especially in e-learning ... more You Tube has become a vital platform, amongst other social-media sites, especially in e-learning / self-learning and in the unforeseen time of COVID-19. This study explores the influence of YouTube videos on users' behavioral intention regarding e-learning acceptance and their perceptions through targeting online university students (n=180) in Jordan, using the PLS-SEM procedure through SmartPLS software. The findings indicated that users' behavioral intention to adopt new e-learning was positively influenced by performance expectancy, perceived usefulness and ease-of-use. The findings were presented and discussed in relation to the Technology Acceptance Model (TAM) and UTATU frameworks.

European Journal of Innovation Management, 2021

PurposeConsidering the importance of innovation in organizations and the formation of innovative ... more PurposeConsidering the importance of innovation in organizations and the formation of innovative behaviors (IBs) in the life of the organization, the authors study the effect of moderating social capital (SC) and gender in the link between knowledge sharing (KS), including sharing best practices and sharing mistakes with IB.Design/methodology/approachIn this research, a random sampling method was used. A questionnaire was completed by 310 employees working in five prestigious companies in the energy sector located in Mashhad province, Iran.FindingsThe findings of the research indicate the influence of KS on IB. Also, SC moderates the effect of KS on IB. However, the moderating effect of gender was not significant, sharing best practices more likely to lead IB in women. Moreover, the men are more likely to show IB as they share their mistakes in comparison with women.Originality/valueThis research aims to break the black box on the link between employee KS and his/her own innovativen...

Iranian Journal of Management Studies, 2021

The effectiveness and efficiency of any organization is dependent on the empowerment of its human... more The effectiveness and efficiency of any organization is dependent on the empowerment of its human resources as well as the presence of an ethical climate and organizational support. Hence, this article aims to analyze the impact of employee empowerment, ethical climate, and perceived organizational support on employee turnover intention directly and indirectly with the mediating role of job satisfaction. The data related to a sample of 215 employees of one of the biggest universities in Mashhad, Iran, was obtained using a questionnaire, which was then analyzed by Warp PLS 4. Results show that job satisfaction has a negative effect on turnover intention. Moreover, the positive effect of employee empowerment, ethical climate, and perceived organizational support on job satisfaction and the negative effect of ethical climate and perceived organizational support on turnover intention are supported. Results also support the point that job satisfaction mediates the effect of ethical conte...

As a result of changes in approach from traditional to virtual banking system, security in data e... more As a result of changes in approach from traditional to virtual banking system, security in data exchange has become more important; thus, it seems essentially necessary to present a pattern based on smart models in order to reduce fraud in this field. A new algorithm has been provided in this article to improve security and to specify the limits of giving special services to Internet banking users in order to pave appropriate ground for virtual banking. In addition to identifying behavioral models of customers, this algorithm compares the behaviors of any customer with this model and finally computes the rate of trust in customer’s behavior. The hybrid data-mining and knowledge based structure has been adapted in this algorithm according to fuzzy systems. In this research, qualitative data was gathered from interviews with banking experts, analyzed by Expert Choice to identify the most important variables of customer behavior analysis, and to analyze customer behavior and customer b...

Journal of Social Economics Research, 2020

International Journal of Economics, Business and Management Studies, 2020

Asia Pacific Journal of Tourism Research, 2018

ABSTRACT Tourism development affects various aspects of a populace’s life, such as environmental,... more ABSTRACT Tourism development affects various aspects of a populace’s life, such as environmental, social, economic, and other areas. This study examines the effect of perceived tourism development on subjective happiness and quality of life among residents of Mashhad City, Iran. A sample size of 384 residents completed a survey. Data analysis was performed using WarpPLS. Results indicated that tourism development had an effect on the residents’ subjective happiness and quality of life (QOL) and the effects of social and micro economic factors on the residents’ subjective happiness and the effects of cultural, environmental, and macroeconomic factors on the resident’s QOL.

Paper presented at the 6th International Conference on e-learning (ECONF'20), 6-7 December, University of Bahrain, 2020

Abstract—YouTube has become a vital platform, amongst other social-media sites, especially in e-l... more Abstract—YouTube has become a vital platform, amongst other social-media sites, especially in e-learning / self-learning and in the unforeseen time of COVID-19. This study explores the influence of YouTube videos on users’ behavioral intention regarding e-learning acceptance and their perceptions through targeting online university students (n=180) in Jordan, using the PLS-SEM procedure through SmartPLS software. The findings indicated that users’ behavioral intention to adopt new e-learning was positively influenced by performance expectancy, perceived usefulness and ease-of-use. The findings were presented and discussed in relation to the Technology Acceptance Model (TAM) and UTATU frameworks.