Starbuxx0rs' Journal (original) (raw)
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Hiya all, I need some HUGE advice and I want to get it from other partners so as to try not to make it a big deal at my store.
I have been at Starbucks for 6 weeks or so, but I was never really trained to open or close, and I had to take about a week and a half off due to a surgery I had 2 1/2 weeks ago. I have ADHD and issues with anxiety, especially social anxiety. I have been doing well there, so I thought, and the SS were really nice to me and what have you. I LOVE working at my store!!! The other partners are some of the greatest people and I am blessed to work with them. My manager and AM are awsome as well and I look up to them. They know I love it there and my regulars know me and love me as well, even though our store just opened a few weeks ago.
OK so enough of the "background". I hope it makes sense.
On this last Monday, my AM was going to certify me. Since I was out I hadn't done it when the rest of my partners did. I knew she knew I had been out for a long time and it was maybe my 4th day back. I screwed up on alot of the questions she asked. I did the drinks right but she only asked me to do 3 and then asked millions of questions. I fumbled and got sweaty and nervous this whole time and practically had an anxiety attack.
To make a long story short I missed too many questions to be certified and when my AM told me this I was crying hard. I told her I had ADHD but didn't want to make an excuse so I told her I would work on what I missed. It upset me because ever since I got hirted, I have worked hard to learn everything and even asked the SS and other partners "hey, I don't know that drink well yet, can I watch you make it". I continued to work my shift that day until my AM and manager wanted to talk to me. Summary of what my manager said to me: "You are too slow at making drinks and there is too much time in between them. You ask too many questions and I can't have my SS getting stressed out when they learn they have to work with you. We are going to set up a plan for you and before you come in for your next work day we will sit with you and discuss it and if you don't make major improvements in the next two weeks we will have to let you go"
By the time she was done talking to me I was hyperventalating cuz I was crying so much and in such shock. I LOVE that job. I seriously would never find a better place to work at than that store.
I had a day off on Tuesday and took that time to write on paper the answers to questions I missed. I planned to show it to them on Wednesday.
Wednesday morning I opened at 4, I made sure to look AWSOME and great and had even worn my new polo shirt from www.starbucksgear.com
My manager didn't come in till 9:30, then sent me home at 10 without saying barely anything to me. The SS that day told me all throughout my shift "NICE job getting such-and-so clean and ready for the next use!" and "wonderful job on the pastery case, it looks awsome." she had TONS of great comments for me. She said that it was the fastest shed seen me go and she made me bar the whole time!
OK Here is where your help comes in:
Since my manager didn't say anything, do you by chance maybe know what shes thinking? Should I go in tomorrow on my day off and ask her about it? If I did I would say " I really want to get this problem worked out and if you need me to come in on my days off I will just so I can get this down." I REALLY want to show her I want this job and am going to work my butt off to do so. I just need to know why I guess....In the end she may be the only one who can answer me but I just need ANY advice from you all out there!!
Thanks all, have a great evening<3