Sign In (original) (raw)
Hello!
We see you're logging in to Steam from a new browser or a new computer. Or maybe it's just been a while...
Mistaken for spam?
Did you check your spam folder? If you don't see a recent message from Steam Support in your inbox, try looking there.
Success!
You now have access to your Steam account here.
Whoops!
Sorry but,
that isn't quite right...
Let us help!
Sorry you're having trouble. We know your Steam account is valuable to you, and we're committed to helping you keep access to it in the right hands.
As an added account security measure, you’ll need to grant access to this browser by entering the special code we’ve just sent to your email address at .
If this is a public computer, be sure to log out of Steam when you're ready to quit this browser session.
Please contact Steam Support for assistance from a member of our staff. Legitimate claims for help with account access are our number one priority.
Submit
my special access code
What message?
I don't have any message from Steam Support...
Found it!
and I've entered my special access code above
No luck still...
I don't have any message from Steam Support...
I want to try again
and I've re-entered my special access code above
Please help
I think I need assistance from Steam Support...
To easily recognize this browser among the list of devices Steam Guard has enabled, give the browser a friendly name - at least 6 characters long.
Sorry
This account can't be accessed from this computer without additional authorization.
Please contact Steam Support to have a member of our staff assist you. Legitimate claims for help with account access are our number one priority.
Hello !
This account is currently using a Steam Guard Mobile Authenticator.
Whoops!
Sorry but,
that isn't quite right...
Let us help!
Sorry you're having trouble. We know your Steam account is valuable to you, and we're committed to helping you keep access to it in the right hands.
Confirm ownership of your account
We'll send a text message containing an account recovery code to your phone number ending in . Once you enter the code, we will remove the mobile authenticator from your account and you will receive Steam Guard codes via email.
Confirm ownership of your account
We have sent a text message containing a confirmation code to your phone number ending in . Enter the code below so we can remove the mobile authenticator from your account.
Whoops!
Sorry but,
that isn't quite right...
Success!
We have removed the mobile authenticator from your account. Next time you log in, you will have to enter a Steam Guard code that is sent to your email address.
Success!
You can now use this device to get mobile authenticator codes for your account. Any other device that was previously providing authenticator codes for your account will no longer be able to do so.
Do you have the recovery code?
You do not have a phone number associated with your Steam account, so we are unable to verify account ownership via a text message. Do you have the recovery code that you wrote down when you added the mobile authenticator? The recovery code begins with the letter 'R'.
Enter your recovery code
Please enter the recovery code in the box below. The recovery code begins with the letter 'R'.
Whoops!
Sorry but,
that isn't quite right...
Whoops!
Sorry but,
that isn't quite right...
Whoops!
Sorry but,
that isn't quite right...
Let us help!
If you have lost access to your mobile device, the mobile phone number associated with your account, and don't have the recovery code that you wrote down when you added the mobile authenticator, then please contact Steam Support for assistance recovering access to your account.
Let us help!
Sorry you're having trouble. We know your Steam account is valuable to you, and we're committed to helping you keep access to it in the right hands.
Sorry!
There was an error encountered while processing your request.
Enter the current code displayed in the Steam Mobile app:
If you have lost your mobile device or uninstalled the Steam app and can no longer receive codes, then you may remove the mobile authenticator from your account. This will reduce the security on your account, so you should add a mobile authenticator to a new mobile device afterwards.
Please contact Steam Support for assistance from a member of our staff.
Submit
my authenticator code
Please help
I no longer have access to my Mobile Authenticator codes
I want to try again
and I've re-entered my authenticator code above
Please help
I think I need assistance from Steam Support...
Remove authenticator
and go back to receiving codes by email
Use this device
and get authenticator codes on this app
OK!
Send me the text message
I can't
because I no longer have access to that phone number
Submit
I entered the code above
Please help
I'm not receiving the text message
Submit
I re-entered the code. Let's try again.
Please help
I'm not receiving the text message
Log in
with the mobile authenticator removed
Log in
to the Steam Mobile app
Yes
I have the recovery code that begins with 'R'
No
I don't have a code like that
Please help
I think I need assistance from Steam Support...
Submit
I re-entered the code. Let's try again.
Please help
I think I need assistance from Steam Support...
Please help
I think I need assistance from Steam Support...