Reginald Ugaddan | Sungkyunkwan University (original) (raw)

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Papers by Reginald Ugaddan

This article discusses employee engagement, a growing distinct construct in the field of human re... more This article discusses employee engagement, a growing distinct construct in the field of human resource management and development in enhancing public sector performance and well-being of employees. While many studies have explored a set of determinants of employee engagement, few studies ascertain the relationship and the role of political and career senior executive leadership of the senior executive service (SES) and motivation factors (i.e., intrinsic motivation and empowerment). This article shows that two types of leadership in the SES are highly associated with the employee engagement; and that intrinsic motivation and empowerment are effective mediators of SES and employee engagement. Using the Merit Principles Survey 2010 as well as importing insights derived from a set of organizational theories, this study develops an antecedent-mediator-outcome model and empirically examines the direct and indirect effects of SES and motivation factors on employee engagement. The results showed that political senior executive leadership is positively related to empowerment but negatively related to intrinsic motivation. On the other hand, career senior executive leadership is highly related to intrinsic motivation and empowerment. The relationship of the SES and employee engagement is partially mediated by the employee's intrinsic motivation and empowerment.

This study mainly explores the relationship of e-HRM acceptance on organizational performance as ... more This study mainly explores the relationship of e-HRM acceptance on organizational performance as mediated by strategic HRM in the public sector of Lao PDR. Recent studies on e-HRM applications suggests that it is pushing HRM system towards strategic transformation in which HR related decisions are supported by adequate, descriptive, and prognostic information. This research, however, attempts to catch up with practice for a long term goal of e-HRM adoption and its role on strategic HRM and organizational performance. To address this issue, this study examines the relationship of various elements of e-HRM acceptance (i.e., facilitating conditions, clarity of e-HRM goals, job relevance, ease of use, service quality, and HR professional improvement) on establishing an effective strategic HRM and the organizational performance. Using the survey data collected among employees of the Ministry of Foreign Affairs in Lao PDR, the study tests a mediation model employing structural equation modeling. Results suggest that clarity of e-HRM goals, HR professional improvement, and the perceived ease of use of e-HRM are important predictors of strategic HRM. The mediation analysis also suggests that strategic HRM partially mediates the relationship of facilitating conditions and organizational performance, while fully mediating on the association between clarity of goals, HR professional improvement and organizational performance. Finally, the article points out the study's theoretical, empirical, and practical implications and directions for future research.

The success and impact of eGovernment depend on its value perceptions by citizens. This paper see... more The success and impact of eGovernment depend on its value perceptions by citizens. This paper seeks to investigate the salient factors that are significant in predicting the public value creation of eGovernment from the citizen perspective. To fulfil the purpose of this research, a theoretical model based on the updated DeLone and McLean IS Success Model and the public value approach is adopted. Through data collected from Korea, the model is empirically tested and validated using structural equation modeling technique. Findings reveal that information quality and system quality significantly predict trust in eGovernment, while for citizen satisfaction, information quality and service quality are critical. Information quality, service quality and citizen satisfaction are significant in predicting net benefits. Furthermore, while trust in eGovernment has no mediating effect on the model, citizen satisfaction mediates the relationship between the quality constructs and net benefits. This research has both theoretical and practical implications.

Drafts by Reginald Ugaddan

There are frequent calls to enhance citizen's engagement on governance that would pave the way to... more There are frequent calls to enhance citizen's engagement on governance that would pave the way towards a participatory governance paradigm. In various governance realms, citizens may directly and/or indirectly engage with the government through available mediums (e.g., mass media, electronic systems, mails, petitions, etc.). Albeit the availability of reachable platforms of engagement, citizens remains to be passive in voicing their policy needs or wants, such as priorities of government activities. While many studies have explored a set of determinants that influence citizen's engagement in policy-making, few studies ascertain the relationship and the role of existing government democratic policies, trust, and individual political inclinations on political engagement. To resolve the gap, this study draws on the theoretical lens of policy feedback theory, proposing that rules and regulations (i.e., democratic policies) might produce interpretative effects (i.e., trust in government). This will subsequently influence an individual's civic predisposition (i.e., political inclination) which might enhance citizen's civic engagement (i.e., political engagement). Also, this study re-specified the policy feedback back testing on the predictive capacity of interpretative effects on civic engagement. Using the data from a large sample of the Asia Barometer Survey 2007 focusing on the data collected from the Philippines, the study tests a latent model employing structural equation modeling technique. The study found that democratic policies positively predict trust in government while the latter negatively predicts political inclination. The findings also show that citizen's political engagement is positively influenced by citizen's trust in the government.

There are frequent calls to enhance citizen's trust in government that would pave the way towards... more There are frequent calls to enhance citizen's trust in government that would pave the way towards a new paradigm of participatory governance and strong citizen support for a government. In various governance realms, citizens may directly or indirectly engage with the government through various available mediums. Albeit the availability of various policies and services provided by the government, citizens remain to be passive and adamant on trusting public sector government. While many studies have explored a set of determinants that influence citizen's trust in its government (i.e., central government, local government, parliament, and legal system) few studies ascertain the relationship and the role of social trust, happiness, governance, and political systems. These are critical factors that may influence the trust in government. To resolve the gap, this study draws on the theoretical lens of social capital theory, proposing that cognitive social trust and citizen's happiness—environment and performance—are most likely to predict the citizen's trust in government. Also, this study assumes that the citizen's perception of governance and political system will moderate the impact of social trust and happiness on trust in government. Using the data from a large sample of the Asia Barometer Survey 2007 focusing on the data collected from the Philippines, the study tests a latent model employing structural equation modeling technique. The study found that happiness negatively predicts trust in central government and the legal system while all other predictors do not give any significant effect. The findings also show that political system moderates the impact of social trust and happiness on the trust in government. Finally, the article points out the study's theoretical, empirical, and practical implications and directions for future research.

Public sector organizations confront an increasing expectation to be more effective and innovativ... more Public sector organizations confront an increasing expectation to be more effective and innovative in the midst of changing environment. Scholars and practitioners have constantly raised the need for entrepreneurial orientation and create a public sector entrepreneurial culture as a way to respond to these challenges. While previous studies have extensively explored various antecedents and consequences of entrepreneurial orientation, research focusing on the influence of individual and organizational factors in the public sector remains limited. Thus, there is a need to better understand antecedents of entrepreneurial orientation and how itis related to organizational commitment in public sector organizations. Based on the unique characteristics of Korean and Chinese public sector, our study determines the role of collectivistic culture on the entrepreneurial orientation. Consequently, we explored the relationship of entrepreneurial orientation and organizational commitment. Data from 2015 Public Sector Entrepreneurship Survey (PSES) collected from Korean and Chinese public sector employees are used to test the model employing structural equation modeling techniques. Results suggest that entrepreneurial orientation in the Korean and Chinese public sectors were influenced collectivistic culture and subsequently the organizational commitment. Finally, the article points out the study's theoretical, empirical, and practical implications and directions for future research.

Entrepreneurship has been a core interest in public administration theory and practice. The focus... more Entrepreneurship has been a core interest in public administration theory and practice. The focus on entrepreneurial practices is important because it may address the increasing demand to effectively and efficiently enhance government performance. Some perceives that shifting organizational strategies towards innovation may encourage or undermine individual motivation and behavior. While various studies evaluated the consequences of entrepreneurial

Creativity in the workplace is a growing distinct construct and an important issue in the public ... more Creativity in the workplace is a growing distinct construct and an important issue in the public organizational management. In this article, the authors tried to determine the antecedent role of diversity management and cooperative climate as well as the relationship of creative climate in the employees' satisfaction and organizational performance. Employing the 2013 Federal Employee Viewpoint Survey (FEVS) conducted by the U.S. Office of Personnel Management (OPM), we developed a conceptual model showing the relationships of the variables. The findings indicate that diversity management produced a mixed result on creative climate. Cooperative climate relates significantly and positively to creative climate. When mediated by creative climate, diversity management correlates positively with the outcome variables—employee satisfaction and organizational performance. The result on the relationship between creative climate and the outcome variables is significant and positive. Implications for research and practice in the public management context are provided in the concluding section as well as the limitations and recommendations for future research.