Obtaining service for your Apple product after an expired warranty - Apple Support (original) (raw)

Owners of iPhone, iPad, iPod, Mac, Apple TV, Apple Watch, AirPods, Apple Vision Pro, and Beats products may obtain service and parts from Apple service providers for a minimum of 5 years* from when Apple last distributed the product for sale.

Service and parts may be obtained for longer, as required by law or for up to 7 years* , subject to parts availability. Additionally, Mac laptops may be eligible for an extended battery-only repair period for up to 10 years from when the product was last distributed for sale, subject to parts availability.

Apple discontinues hardware service for certain technologically-obsolete products. Your product is supported by ongoing OS updates and backed by a network of more than 5,000 Apple-certified repair locations that you can count on if something unexpected happens.

* In some countries and regions, certain service parts may not be available due to local laws or material restrictions.

Apple products are designed to be long-lasting. They are made of durable materials that are heavily-tested in our Reliability Testing Lab. The longer you use your product, the better it is for the planet. For more information about Apple and the environment, visit www.apple.com/environment.

Products are considered vintage when Apple stopped distributing them for sale more than 5 and less than 7 years ago.

For products purchased in France, see Statutory Warranties of Seller and Spare Parts (PDF). Owners of a new iPhone or Mac laptop purchased after December 31, 2020, in France, may obtain service and parts from Apple or Apple service providers for 7 years from the date the product model was last supplied by Apple for distribution into France.

Find out which products are vintage:

• Mac
• iPod
• iPhone
• iPad
• Beats
• Apple Watch (Apple Store only)
• AirPods

Products are considered obsolete when Apple stopped distributing them for sale more than 7 years ago. Monster-branded Beats products are considered obsolete regardless of when they were purchased.

Apple discontinues all hardware service for obsolete products, and service providers cannot order parts for obsolete products. Mac laptops may be eligible for an extended battery-only repair period for up to 10 years from when the product was last distributed for sale, subject to parts availability.

Find out which products are obsolete:

• Mac

• iPod

• iPhone

• iPad

• Beats

• Apple Watch

• Apple TV

• MacBook (Retina, 12-inch, Early 2016)

• MacBook Air (11-inch, Early 2015)

• MacBook Air (13-inch, Early 2015)

• MacBook Pro (13-inch, 2016, 4 TBT3)

• MacBook Pro (13-inch, 2016, 2 TBT3)

• MacBook Pro (13-inch, 2017, 4 TBT3)

• MacBook Pro (13-inch, 2019, 4 TBT3)

• MacBook Pro (15-inch, 2016)

• MacBook Pro (15-inch, 2017)

• MacBook Pro (15-inch, 2018)

• MacBook Pro (Retina, 13-inch, Early 2015)

• MacBook Pro (Retina, 15-inch, Mid 2015)

• iMac (21.5-inch, Early 2013)

• iMac (21.5-inch, Late 2015)

• iMac (Retina 4K, 21.5-inch, Late 2015)

• iMac (Retina 4K, 21.5-inch, 2017)

• iMac (Retina 5K, 27-inch, Mid 2015)

• iMac (Retina 5K, 27-inch, Late 2015)

• iMac (Retina 5K, 27-inch, 2017)

• Mac mini (Late 2014)

• Mac Pro (Mid 2012)

• AirPort Express 802.11n (1st generation)

• iBook

• iBook (800 MHz 32 VRAM)

• iBook (900 MHz 32 VRAM)

• iBook (14.1 LCD)

• iBook (14.1 LCD 900 MHz 32VRAM)

• iBook (14.1 LCD 16 VRAM)

• iBook (14.1 LCD 32 VRAM)

• iBook (16 VRAM)

• iBook (Opaque 16 VRAM)

• iBook (32 VRAM)

• iBook Special Edition (FireWire)

• iBook (Dual USB)

• iBook (Firewire)

• iBook (Late 2001)

• iBook G4 [original]

• iBook G4 (Early 2004)

• iBook G4 (12-inch, Late 2004)

• iBook G4 (14-inch)

• iBook G4 (14-inch, Early 2004)

• iBook G4 (14-inch, Late 2004)

• iBook G4 (12-inch, Mid 2005)

• iBook G4 (14-inch, Mid 2005)

• MacBook (13-inch)

• MacBook (13-inch, Late 2006)

• MacBook (13-inch, Mid 2007)

• MacBook (13-inch, Late 2007)

• MacBook (13-inch, Early 2008)

• MacBook (13-inch, Late 2008)

• MacBook (13-inch, Aluminum, Late 2008)

• MacBook (13-inch, Early 2009)

• MacBook (13-inch, Mid 2009)

• MacBook (13-inch, Late 2009)

• MacBook (13-inch, Mid 2010)

• MacBook (Retina, 12-inch, Early 2015)

• MacBook Air [original]

• MacBook Air (Late 2008)

• MacBook Air (Mid 2009)

• MacBook Air (11-inch, Late 2010)

• MacBook Air (11-inch, Early 2014)

• MacBook Air (13-inch, Late 2010)

• MacBook Air (11-inch, Mid 2011)

• MacBook Air (13-inch, Mid 2011)

• MacBook Air (11-inch, Mid 2012)

• MacBook Air (13-inch, Mid 2012)

• MacBook Air (11-inch, Mid 2013)

• MacBook Air (13-inch, Mid 2013)

• MacBook Air (13-inch, Early 2014)

• MacBook Pro (13-inch, Mid 2010)

• MacBook Pro (13-inch, Early 2011)

• MacBook Pro (15-inch, Early 2011)

• MacBook Pro (17-inch, Early 2011)

• MacBook Pro [original]

• MacBook Pro (13-inch, Mid 2009)

• MacBook Pro (15-inch, Glossy)

• MacBook Pro (15-inch, 2.53GHz, Mid 2009)

• MacBook Pro (15-inch, Mid 2009)

• MacBook Pro (15-inch, 2.4/2.2GHz)

• MacBook Pro (15-inch, Core 2 Duo)

• MacBook Pro (15-inch, Early 2008)

• MacBook Pro (15-inch, Late 2008)

• MacBook Pro (15-inch, Mid 2010)

• MacBook Pro (17-inch)

• MacBook Pro (17-inch, Core 2 Duo)

• MacBook Pro (17-inch, 2.4GHz)

• MacBook Pro (17-inch, Early 2008)

• MacBook Pro (17-inch, Late 2008)

• MacBook Pro (17-inch, Early 2009)

• MacBook Pro (17-inch, Mid 2009)

• MacBook Pro (17-inch, Mid 2010)

• MacBook Pro (13-inch, Late 2011)

• MacBook Pro (15-inch, Late 2011)

• MacBook Pro (17-inch, Late 2011)

• MacBook Pro (13-inch, Mid 2012)

• MacBook Pro (15-inch, Mid 2012)

• MacBook Pro (Retina, 13-inch, Late 2012)

• MacBook Pro (Retina, 13-inch, Early 2013)

• MacBook Pro (Retina, 13-inch, Late 2013)

• MacBook Pro (Retina, 13-inch, Mid 2014)

• MacBook Pro (Retina, 15-inch, Mid 2012)

• MacBook Pro (Retina, 15-inch, Early 2013)

• MacBook Pro (Retina, 15-inch, Late 2013)

• MacBook Pro (Retina, 15-inch, Mid 2014)

• PowerBook 100 thru PowerBook 540c (all models)

• PowerBook 1400 (all models)

• PowerBook 2400 thru 5300cs (all models

• PowerBook Duo Dock (all models)

• PowerBook Duo (all models)

• PowerBook (Firewire)

• PowerBook G3

• PowerBook G3 (Bronze Keyboard)

• PowerBook G3 Series

• PowerBook G4

• PowerBook G4 (DVI)

• PowerBook G4 (Gigabit Ethernet)

• PowerBook G4 (1GHz/867MHz)

• PowerBook G4 (12-inch)

• PowerBook G4 (12-inch, 1.33Ghz)

• PowerBook G4 (12-inch DVI)

• PowerBook G4 (15-inch, 1.5/1.33Ghz)

• PowerBook G4 (15-inch 1.67/1.5Ghz)

• PowerBook G4 (15-inch, FW800)

• PowerBook G4 (17-inch)

• PowerBook G4 (17-inch 1.33Ghz)

• PowerBook G4 (17-inch, 1.5Ghz)

• PowerBook G4 (15-inch, 1.67/1.5Ghz)

• PowerBook G4 (17-inch, 1.67Ghz)

• PowerBook G4 (12-inch, 1.5Ghz)

• PowerBook G4 (15-inch, Double-Layer SD)

• PowerBook G4 (17-inch, Double-Layer SD)

• Apple I

• Apple II (all models)

• Apple III

• Apple Network Server (all models)

• Apple Workgroup Server (all models)

• eMac [original]

• eMac (ATI Graphics)

• eMac (USB 2.0)

• eMac (2005)

• iMac 233 MHz

• iMac 266/333 MHz

• iMac 350 MHz

• iMac G5 (17-inch)

• iMac G5 ALS (17-inch)

• iMac G5 (20-inch)

• iMac G5 ALS (20-inch)

• iMac 400 MHz DV

• iMac 400 MHz DV (Special Edition)

• iMac (Flat Panel)

• iMac (17-inch, Flat Panel)

• iMac (17-inch Flat Panel, 1GHz)

• iMac (Summer 2000)

• iMac (Summer 2000) DV

• iMac (Summer 2000) DV Special Edition

• iMac (Summer 2001)

• iMac (Early 2001)

• iMac (Flat Panel 2003)

• iMac (USB 2.0)

• iMac G5 (17-inch, iSight)

• iMac (17-inch, Early 2006)

• iMac (17-inch, Mid 2006)

• iMac (17-inch, Late 2006)

• iMac (17-inch, Late 2006 CD)

• iMac (20-inch, Early 2006)

• iMac (20-inch, Late 2006)

• iMac (20-inch, Mid 2007)

• iMac (20-inch, Early 2008)

• iMac (20-inch, Early 2009)

• iMac (20-inch, Mid 2009)

• iMac (21.5-inch)

• iMac (21.5-inch, Late 2009)

• iMac (21.5-inch, Mid 2010)

• iMac (21.5-inch, Mid 2011)

• iMac (21.5-inch, Late 2011)

• iMac (21.5-inch, Late 2012)

• iMac (21.5-inch, Late 2013)

• iMac (27-inch, Late 2013)

• iMac (21.5-inch, Mid 2014)

• iMac (Retina 5K, 27-inch, Late 2014)

• iMac (24-inch)

• iMac (24-inch, Mid 2007)

• iMac (24-inch, Early 2008)

• iMac (24-inch, Early 2009)

• iMac (27-inch, Late 2009)

• iMac (27-inch, Mid 2010)

• iMac (27-inch, Mid 2011)

• iMac (27-inch, Late 2012)

• iMac G5 (20-inch, iSight)

• Lisa

• Lisa 2

• Mac mini [original]

• Mac mini (Late 2005)

• Mac mini (Early 2006)

• Mac mini (Late 2006)

• Mac mini (Mid 2007)

• Mac mini (Early 2009)

• Mac mini (Late 2009)

• Mac mini (Mid 2010)

• Mac mini Server (Mid 2010)

• Mac mini (Mid 2011)

• Mac mini Server (Mid 2011)

• Mac mini (Late 2012)

• Mac mini Server (Late 2012)

• Mac Pro

• Mac Pro (Early 2008)

• Mac Pro (Early 2009)

• Mac Pro (Mid 2010)

• Macintosh 128K/512K/512Ke

• Macintosh Centris (all models)

• Macintosh Classic; Macintosh Classic II

• Macintosh Color Classic/Color Classic II

• Macintosh II (all models)

• Macintosh LC (all models)

• Macintosh Plus

• Macintosh Portable

• Macintosh Quadra (all models)

• Macintosh Quadra/Centris (all models)

• Macintosh SE (all models)

• Macintosh Server G3

• Macintosh Server G3 (Blue and White)

• Macintosh Server G4 (Digital Audio)

• Macintosh Server G4 (QuickSilver)

• Macintosh Server G4 (Mirrored Drive Doors)

• Macintosh Server G4 (AGP Graphics)

• Macintosh Server G4 (Gigabit Ethernet)

• Macintosh Server G4 (QuickSilver 2002)

• Macintosh XL

• Performa (all models)

• Power Mac G4 (AGP Graphics)

• Power Mac G4 (Gigabit Ethernet)

• Power Mac G4 (PCI Graphics)

• Power Mac G4 (Digital Audio)

• Power Mac G4 (QuickSilver)

• Power Mac G4 (QuickSilver 2002)

• Power Mac G4 (QuickSilver 2002ED)

• Power Mac G4 (FW 800)

• Power Mac G4 (Mirrored Drive Doors)

• Power Mac G4 (Mirrored Drive Door 2003)

• Power Mac G4 Cube

• Power Mac G5 [original]

• Power Mac G5 (June 2004)

• Power Mac G5 (Late 2004)

• Power Mac G5 (Early 2005)

• Power Mac G5 (Late 2005)

• Power Macintosh 4400 thru 9600 (all models)

• Power Macintosh G3 (Blue and White)

• Twentieth Anniversary Macintosh

• Xserve [original]

• Xserve (Cluster Node)

• Xserve G5

• Xserve G5 (January 2005)

• Xserve RAID

• Xserve RAID (SFP)

• Xserve RAID (SFP Late 2004)

• Xserve (Slot Load)

• Xserve (Late 2006)

• Xserve (Early 2008)

• Xserve (Early 2009)

• 1.44 Apple SuperDrive/HDI-20 Disk Drive

• A1016 Apple Wireless Keyboard

• Airport Base Station (Graphite)

• Airport Base Station (Dual Ethernet)

• Airport Card

• AirPort Express [original]

• Airport Extreme Base Station (Early 2003)

• AirPort Extreme 802.11n (1st generation)

• AirPort Extreme 802.11n (2nd generation)

• AirPort Extreme 802.11n (3rd generation)

• AirPort Extreme 802.11n (4th generation)

• AirPort Extreme 802.11n (5th Gen)

• Airport Extreme [original]

• Apple 3.5 Drive; Apple PC 5.25 Drive

• Apple Basic Color Monitor

• Apple Battery Charger

• Apple CD Products (all models)

• Apple Cinema Display (original)

• Apple Cinema Display ADC

• Apple Cinema Display (20-inch)

• Apple Cinema Display (20-inch DVI)

• Apple Cinema Display (23-inch DVI)

• Apple Cinema Display (20-inch DVI, Late 2005)

• Apple Cinema Display (20-inch DVI, Early 2007)

• Apple Cinema Display (23-inch DVI, Late 2005)

• Apple Cinema Display (23-inch, DVI, Early 2007)

• Apple Cinema Display (30-inch DVI)

• Apple Cinema Display (30-inch DVI, Late 2005)

• Apple Cinema Display (30-inch DVI, Early 2007)

• Apple Cinema HD Display (23-inch)

• Apple Cinema HD Display (30-inch)

• Apple Desktop Bus Keyboard

• Apple High-Res Monochrome Monitor

• Apple LED Cinema Display (24-inch)

• Apple Macintosh Portrait Display

• Apple Monochrome Monitor

• Apple Multiple Scan Display (all models)

• Apple OneScanner; Apple Color OneScanner

• Apple Personal Modem

• Apple Data Modem (all models)

• Apple QuickTake (all models)

• Apple Standard Keyboards (all models)

• Apple Studio Display 15-inch (all models)

• Apple Studio Display 15 ADC

• Apple Studio Display 17

• Apple Studio Display 17 ADC

• Apple Studio Display 17 LCD

• Apple Studio Display 21

• AppleColor Monitor (all models)

• AppleVision Displays (all models)

• Color StyleWriter (all models)

• ColorMonitor II (all models)

• ColorSynch Display (all models)

• DDS-DC 4mm Tape Drive

• Disk II; Disk III

• DuoDisk

• Tape Backup 40SC

• eMate 300

• Extended Keyboards (all models)

• External Hard Drive SC

• External SCSI Hard Drive

• GeoPort

• ImageWriter (all models)

• iSight

• LaserWriter Pro (all models)

• LaserWriter; LaserWriter II (all models)

• LED Cinema Display (27-inch)

• Macintosh Disk Drive

• MacBook Pro (Retina, 13-inch)

• MacBook Pro (Retina, 15-inch)

• Monitor II (all models)

• Newton MessagePad (all models)

• Performa/Performa Plus (all models)

• Personal LaserWriter (all models)

• StyleWriter (all models)

• Thunderbolt Display (27-inch)

• Time Capsule 802.11n (1st generation)

• Time Capsule 802.11n (2nd generation)

• Time Capsule 802.11n (3rd generation)

• Time Capsule 802.11n (4th Gen)

• Two Page Monochrome Monitor

• UniDisk (all models)

• iPod nano (7th generation, Mid 2015)

• iPod shuffle (4th generation, Mid 2015)

• iPod touch (4th generation)

• iPod touch (6th generation)

Identify your iPod model

• iPod (5th generation)
• iPod (5th generation, Late 2006)
• iPod (Click Wheel)
• iPod (Dock Connector)
• iPod (Scroll Wheel)
• iPod (Touch Wheel)
• iPod classic (80GB and 160GB, 2007)
• iPod classic (120GB)
• iPod classic (160GB)
• iPod Hi-Fi
• iPod with color display
• iPod mini
• iPod nano
• iPod nano (2nd generation)
• iPod nano (3rd generation)
• iPod nano (4th generation)
• iPod nano (6th generation)
• iPod nano (7th generation)
• iPod touch (4th generation)
• iPod touch (5th generation)
• iPod touch (5th generation, 16GB, Mid 2013)
• iPod shuffle (4th gen, Late 2012)

Identify your iPod model

• iPod nano (5th generation) 8GB, 16GB

• iPod photo

• iPod photo (Early 2005)

• iPod shuffle

• iPod shuffle (2nd generation)

• iPod shuffle (2nd generation, Late 2007)

• iPod shuffle (2nd generation, Late 2008)

• iPod shuffle (3rd generation)

• iPod shuffle (4th generation)

• iPod Special Edition U2

• iPod touch

• iPod touch (2nd generation, 2008)

• iPod touch (2nd generation, 2009)

• iPod touch (2nd generation) 8GB

• iPod touch (3rd generation) 32GB, 64GB

• iPhone 4 (8GB)

• iPhone 5

• iPhone 6

• iPhone SE

• iPhone 8 Red

• iPhone 8 Plus Red

• iPhone X

Identify your iPhone model

• iPhone
• iPhone 3G (China mainland) 8GB
• iPhone 3G 8GB, 16GB
• iPhone 3GS (China mainland) 16GB, 32GB
• iPhone 3GS (8GB)
• iPhone 3GS 16GB, 32GB
• iPhone 4 CDMA
• iPhone 4 CDMA (8GB)
• iPhone 4 16GB, 32GB
• iPhone 4 GSM (8GB), Black
• iPhone 4S
• iPhone 4S (8GB)
• iPhone 5C
• iPhone 5S
• iPhone 6 Plus
• iPhone 6s (32GB)
• iPhone 6s Plus (32GB)

Identify your iPhone model

• iPad Air Cellular
• iPad Air Cellular (TD LTE)
• iPad Air 2 Wi-Fi
• iPad Air 2 Wi-Fi + Cellular
• iPad mini 2 Wi-Fi
• iPad mini 2 Wi-Fi + 4G, GSM + CDMA
• iPad mini 4 Wi-Fi
• iPad mini 4 Wi-Fi + Cellular
• iPad Pro 9.7-inch Wi-Fi
• iPad Pro 9.7-inch Wi-Fi + Cellular
• iPad Pro 10.5-inch Wi-Fi
• iPad Pro 10.5-inch, Wi-Fi + Cellular
• iPad Pro 12.9-inch (2nd generation) Wi-Fi
• iPad Pro 12.9-inch (2nd generation) Wi-Fi, Cellular
• iPad Wi-Fi + 4G, CDMA
• iPad Wi-Fi + 4G, GSM
• iPad (5th generation) Wi-Fi
• iPad (5th generation) Wi-Fi + Cellular

Identify your iPad model

• iPad Air Wi-Fi
• iPad Air Wi-Fi + Cellular
• iPad Air Wi-Fi + Cellular (TD LTE)
• iPad mini Wi-Fi, 16GB, Gray
• iPad mini Wi-Fi + Cellular, 16GB, Gray
• iPad mini Wi-Fi + Cellular, MM, 16GB, Gray
• iPad mini Wi-Fi
• iPad mini Wi-Fi + Cellular
• iPad mini Wi-Fi + Cellular (MM)
• iPad mini 3 Wi-Fi
• iPad mini 3 Wi-Fi + Cellular
• iPad mini 3 Wi-Fi + Cellular (TD-LTE)
• iPad (4th generation) Wi-Fi
• iPad (4th generation) Wi-Fi + Cellular
• iPad (4th generation) Wi-Fi + Cellular (MM)
• iPad [original]
• iPad 3G
• iPad (3rd generation) Wi-Fi
• iPad (3rd generation) Wi-Fi + Cellular
• iPad (3rd generation) Wi-Fi + Cellular (VZ)
• iPad Wi-Fi
• iPad Wi-Fi + 3G
• iPad Wi-Fi + 4G
• iPad Wi-Fi + 4G (Verizon)
• iPad 2 Wi-Fi
• iPad 2 Wi-Fi + 3G
• iPad 2 Wi-Fi + 3G (Verizon)
• iPad Pro 12.9-inch Wi-Fi
• iPad Pro 12.9-inch Wi-Fi + Cellular

Identify your iPad model

• Beatbox Portable (2nd generation)

• Beats Pro

• BeatsX

• Beats X (Defiant Black-Red)

• Pill 2.0

• Powerbeats (1st generation)

• Solo2

• Solo3 Wireless, Blade Gray

• Solo3 Wireless, Mickey's 90th

• Studio Wireless

• Tour (2nd generation)

• Urbeats 3

• Urbeats 3 (Lightning)

• Beatbox Portable (1st generation)

• Beatbox Portable (3rd generation)

• Beatbox Portable 2

• Executive

• Pill 1.0

• Pill XL 1

• Powerbeats 2

• Powerbeats Wireless 2

• Pro, black

• Pro, white

• Solo2 Wireless

• Solo HD

• Tour 2.5

• Wireless (1.5)

• Beatbox

• Diddybeats

• Heartbeats (1st generation)

• Heartbeats (2nd generation)

• Heartbeats (2nd generation), black

• Heartbeats (2nd generation), white

• iBeats

• Mixr, black

• Mixr, white

• Mixr 1

• Powerbeats (1st generation), black

• Powerbeats (1st generation), red

• Powerbeats (1st generation), white

• Pro, black

• Pro, Detox

• Pro, white

• Solo (1st generation), black

• Solo (1st generation), white

• Solo (1st generation), HTC white

• Solo HD, black

• Solo HD, black-gold

• Solo HD, purple

• Solo HD, red

• Solo HD, white

• Solo HD, Yao Ming

• Studio (1st generation)

• Studio (1st generation), Red Sox

• Studio (1st generation), black

• Studio (1st generation), blue

• Studio (1st generation), green

• Studio (1st generation), orange

• Studio (1st generation), pink

• Studio (1st generation), purple

• Studio (1st generation), red

• Studio (1st generation), Red Sox

• Studio (1st generation), silver

• Studio (1st generation), white

• Studio (2nd generation)

• Tour (1st generation)

• Tour (1st generation), black

• Tour (1st generation), white

• Urbeats (1st generation), black

• Urbeats (1st generation), matte white

• Wireless (1.5), black

• Wireless (1.5), white

• Wireless (1st generation)

• Apple Watch Series 1, Aluminum (2nd generation), 38mm

• Apple Watch Series 1, Aluminum (2nd generation), 42mm

• Apple Watch Series 2, Aluminum (2nd generation), 38mm

• Apple Watch Series 2, Aluminum (2nd generation), 42mm

• Apple Watch Series 2, Stainless Steel (2nd generation), 38mm

• Apple Watch Series 2, Stainless Steel (2nd generation), 42mm

Identify your Apple Watch model

• Apple Watch (1st generation), 38mm
• Apple Watch (1st generation), 42mm
• Apple Watch Edition (1st generation), 38mm
• Apple Watch Edition (1st generation), 42mm
• Apple Watch Hermes (1st generation), 38mm
• Apple Watch Hermes (1st generation), 42mm
• Apple Watch Sport (1st generation), 38mm
• Apple Watch Sport (1st generation), 42mm
• Apple Watch Stainless Steel (1st generation), 38mm
• Apple Watch Stainless Steel (1st generation), 42mm

Identify your Apple Watch model

• AirPods (1st generation)
• Apple TV (1st generation)
• Apple TV (2nd generation)
• Apple TV (3rd generation)
• Apple TV HD (Early 2016, sold with Siri Remote (1st generation) without white ring on Menu button)

Published Date: August 23, 2024