Find and join a Team or Enterprise organization (original) (raw)

Organization discovery allows you to find and join your company's existing Team or Enterprise plan organization when you start the sign-up flow with a work email address. Instead of creating a separate personal account, you can request to join—or be added automatically—depending on your organization's configuration.

Admin setup

Enable discoverability

To enable discoverability:

Configure allowed domains

Admins can specify which email domains are allowed to discover and join the organization by clicking “+ Add domain” under Domains on the organization and access page. The organization owner’s domain will appear on the Domains list automatically, but admins can configure additional allowed domains by adding them here, verifying them, and toggling Discoverable on. Personal email domains (like Gmail) and .edu domains can't be added to the allowed list.

Choose an approval mode

Admins select how join requests are handled:

Approve automatically: Users are added to the organization’s lowest available seat tier automatically when they ask to join. Billing begins as soon as a user joins—if the organization has no available seats, billing auto-expands and a new seat is purchased immediately.

Require admin approval: The admin reviews and approves each join request individually. Users aren't added to the organization until the admin approves. Billing begins when the request is approved—if no seats are available at that point, a new seat is purchased.

How to find and join an organization

When someone signs up for Claude with a work email address that matches a discoverable organization, they'll see the option to join during the signup flow. They can choose to join or continue with a personal account.

If multiple organizations share the same email domain and are all discoverable, users will see all of them and can choose which one to join.

Join when you already have a personal Claude account

If you have a Free, Pro, or Max account on the same email address as the organization you're joining, you can choose what to do with it: keep both accounts or bring your work into the organization. On Team plans, you're prompted when you accept the invite. On Team and Enterprise plans, you can start the migration from Settings > Account at any time after joining.

Other ways to join an organization

In addition to organization discovery, there are a few other ways to join a Team or Enterprise organization:

SSO and organization discovery

Organization discovery is not available for organizations with single sign-on enabled. If your organization uses SSO, the feature doesn't apply—your existing provisioning settings (including any just-in-time provisioning) remain unchanged.

If you'd like to enable organization discovery, SSO must be turned off first.

Related Articles

Move your personal Claude account to a Team or Enterprise organizationManage members on Team and Enterprise plansJoin an organization via invite linkMigrate your organization from Team to EnterpriseFind and join a Console organization