Paid Plan Billing FAQs (original) (raw)

Where can I find the invoice or receipt for my Pro or Max plan payment?

If you are subscribed to a paid plan (Pro or Max), follow these steps to access your invoices:

Additionally, all invoices are automatically emailed to your billing email address. To find previously emailed invoices in your inbox, search by the subject line "Your receipt from Anthropic."

How can I edit the billing details for my existing paid Claude subscription?

How can I use a different name on my invoices?

If you want to use a name other than the one tied to your payment method, check the "Use a different name on invoices" box when adding or updating your payment method in Settings > Billing.

How can I edit a paid invoice?

Once an invoice is paid, there isn't a way to edit the information on the finalized invoice. Additionally, our internal teams cannot reissue paid invoices or modify information on previous invoices.

Can I change the date I'm charged for my Pro or Max subscription?

No, there isn't a direct way to change your subscription billing date. However, you can unsubscribe from your current plan, then resubscribe on your preferred billing date to establish your new monthly billing cycle on a different date.

What alternate payment methods are available?

We only accept credit or debit cards for Pro or Max plan payments.

I have a paid plan, but my account is showing as free; how can I access my paid account?

If you've paid for a Pro or Max plan but are not seeing this reflected in your account, there are two things you should check:

Add or update your paid Claude account’s tax or VAT ID How do I sign up for the Max plan?Manage usage credits for paid Claude plans Understanding your billing address and tax calculation Team plan billing FAQs