Billing and payment suspensions: Suspicious payment activity (original) (raw)

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Suspicious payment activity isn’t allowed under Google Ads billing and payment policies. Google Ads can suspend your account or limit how much it can spend if anything strange or wrong is detected with your payments.

Examples (non-exhaustive):

• Using stolen credit card numbers to pay for Google Ads
• Using someone else’s identity to apply for monthly invoicing terms on Google Ads
• Suspicious signs like suddenly using several new credit cards, having payments declined or chargebacks, and unclear credit card ownership or billing details

Why this isn’t allowed

• It could be a sign of fraud: Google Ads wants to protect you and your customers from scams and unauthorized charges.
• It can be connected to other harmful activities: Suspicious payments can be a sign of other things that break the rules, like creating fake accounts or trying to trick people with misleading ads.

Best practices (non-exhaustive)

• Use a valid payment method: Make sure you’re using a payment method that you own or have permission to use.
• Complete verification: If asked, complete advertiser verification and payment verification

Tips for submitting your appeal

• Follow best practices: Implement the best practices provided if you haven’t already.
• Explain your situation: Give details about who owns the payment method listed on your account or explain any declined payments or chargebacks.

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