About Quality Score for Search campaigns (original) (raw)

Quality Score is a diagnostic tool meant to give you a sense of how well your ad quality compares to other advertisers.

This score is measured on a scale from 1-10 and available at the keyword level. A higher Quality Score means that your ad and landing page are more relevant and useful to someone searching for your keyword, compared to other advertisers.

You can use the Quality Score diagnostic tool to identify where it might be beneficial to improve your ads, landing pages, or keyword selection.

On this page

• Calculate Quality Score
• Check Quality Score

Good to know about Quality Score

• Quality Score is not a key performance indicator and should not be optimized or aggregated with the rest of your data.
• Quality Score is not an input in the ad auction. It’s a diagnostic tool to identify how ads that show for certain keywords affect the user experience.

How it’s calculated

Quality Score is calculated based on the combined performance of 3 components:

• Expected clickthrough rate (CTR): The likelihood that your ad will be clicked when shown.
• Ad relevance: How closely your ad matches the intent behind a user's search.
• Landing page experience: How relevant and useful your landing page is to people who click your ad.

Each component is evaluated with a status of “Above average,” “Average,” or “Below average.” This evaluation is based on a comparison with other advertisers whose ads showed for the exact same search over the last 90 days.

A broad match keyword may have a Quality Score even though it has no impressions as long as there is a corresponding exact match keyword with impressions in the last 90 days. If there are impressions for searches that exactly match a broad match keyword through an exact match keyword in the same ad group, this will report the same Quality Score for both of the keywords.

If one of these components has a status of “Average” or “Below average”, this may indicate an opportunity to make improvements. Learn more about the 5 ways to use Quality Score to improve your performance.

Keep in mind

• Quality Score is based on historical impressions for exact searches of your keyword, therefore changing keyword match types will not impact Quality Score.
• If you notice a “—” in the Quality Score column, it means there aren't enough searches that exactly match your keywords to determine a keyword’s Quality Score.
• There are factors related to your ad quality that might not be captured by Quality Score. These factors include, but are not limited to:
  • Devices used in search
  • Location of user
  • Time of day
  • Assets
• Information obtained from any of Google's various crawlersmay be used to assess ad quality, which can be reflected through Quality Score.

How to check your Quality Score

1. Go to Keywords within the Campaigns menu .
2. In the upper right corner of the table, select the columns icon .
3. Under “Modify columns for keywords”, select the drop-down arrow beside “All columns” and open the Quality score section.
4. To add the current Quality Score and its component statuses as new columns in the keyword reporting table, select any of the following:
   • Quality Score
   • Landing Page Exp.
   • Exp. CTR
   • Ad Relevance
5. To view past Quality Score stats for the reporting period you’re looking at, choose any of the following metrics. To add past Quality Score data and its component statuses as new columns in the keyword reporting table, select the following:
   • Quality Score (hist.)
   • Landing Page Exper. (hist.)
   • Ad Relevance (hist.)
   • Exp. CTR. (hist.)
     You can view the change in daily scores by segmenting your table by day.
6. Select Apply.

Related links

• 5 ways to use Quality Score to improve your performance
• About ad quality

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