Manager Accounts (MCC): Manage users and access levels for your manager account (original) (raw)

This article shows you how to manage users and access levels for your manager account. Learn more About user access levels for your manager account and ownership of client accounts.

There’s always the chance that multiple users on a manager account can make conflicting changes to the same account. To avoid this issue, make sure to communicate to all users about roles and responsibilities for account management and changes to the account.

Instructions

Check your access level

1. Go to Access and security within the Admin menu .
2. Find your email address and check the "Access level" column.

Invite users

1. Go to Access and security within the Admin menu .
2. Select the plus button .
3. Enter the new user's email address.
4. Select an access level.
5. Select Send invitation.

You’ll find your invitee under “Pending invitations” in the “Users” page under “Access and security.” Your invitee will need to accept your invitation and create their own Google Ads sign-in using the email address you sent the invitation to, or another of their choosing. You'll be notified when your invitee responds.

Note: If the invitee cannot accept the invitation, you may need to cancel it and send a new invitation. If the invite link isn’t working, the invitee can try using their browser’s incognito or “private browsing” mode.

Manage invitations

Use the following steps to check who you've invited to the account:

1. Go to Access and security within the Admin menu .
2. You'll notice "Pending invitations" in the Users tab, if there are any.
3. To revoke a pending invitation, select Revoke in the "Actions" column, and follow the instructions.

View who has access to your account

1. Go to Access and security within the Admin menu .
2. In the “Users” tab, you'll notice a list of users with their access level, authentication methods and other details.

Note: To view under which manager accounts a user appears, you can select the toggle labeled "Show users in full hierarchy".

Change access levels of users

1. Go to Access and security within the Admin menu .
2. Beneath "Pending invitations" (if you have any), you'll notice a list of users with access and security. Find the user that you want to change the access level for.
3. In the "Access level" column, place your cursor the current access level for the user. Select the drop-down arrow and select a new access level.

Important considerations:

• Log in directly to the child account: If you're trying to change user access for a specific Google Ads account managed by your MCC, it's often best to log in directly to that child account to make the changes, especially if the MCC doesn't have ownership.
• MCC ownership: If you need to manage permissions from the MCC, ensure your MCC account is set as the owner of the child account. An existing admin of the child account may need to grant this ownership.
• Your own access level: You can only grant access levels up to your own. To grant “Admin” access, you must be an “Admin” yourself. If you have insufficient permissions, contact an existing admin to make the change or upgrade your access level.
• Single admin with “NO” ownership in MCC: If a child account has only one admin and their ownership is set to “NO” within the MCC context, you might encounter issues removing that user directly from the MCC.

Remove users from your manager account

1. Go to Access and security within the Admin menu .
2. Beneath "Pending invitations" (if you have any), you'll see a list of users with access and security. Find the user that you want to remove from your manager account.
3. In the "Actions" column, select Remove access.

Related links

• Manager Accounts (MCC): Table of Content
• Manager Accounts (MCC): About user access levels for your manager account

Was this helpful?

How can we improve it?