Google Play Help (original) (raw)
Help CenterCommunityGoogle Play
Privacy PolicyGoogle Play Terms of ServiceSubmit feedback
Send feedback on...
This help content & information
General Help Center experience
How can we help you?
Browse help topics
Get started with Google Play
Get Android apps & digital content from the Google Play Store
Find the Google Play Store app
Popular articles
Learn about refunds on Google Play
Report charges you don't recognize
Fix payment issues on your account
Fix problems downloading apps from the Play Store
Problems with in-app purchases
Contact an Android app's developer
Purchase approvals on Google Play
Require verification for purchases
How to change your Google Play country
Verify tax information in Brazil
Help by product type
Find the right place to get help
Using Google Play
Use Google Play on your device or computer
Get started with Google Play Pass
Get started with Google Play Points
User policies for apps & digital content
Use a screen reader with Google Play
Find family-friendly content in Google Play
Manage your child's Google Play apps
How to set up parental controls on Google Play
How to turn Google Play Instant on or off
How to fix problems with Google Play Instant
Personalize your Google Play Store experience
Linking Play with other Google Services
Using Google Play Points
Earn & track your Google Play Points
Use points in the Google Play Store
How to check your Google Play Points level & benefits
How to fix problems with Google Play Points
Learn about refunds on Google Play
Purchasing & downloading
Make in-app purchases in Android apps
How to set up parental controls on Google Play
Information regarding sanctions in Russia and Ukraine for Google Play users
Refunds & returns
Learn about refunds on Google Play
Report charges you don't recognize
Problems with in-app purchases
Fair Treatment of Financial Consumers Charter
Managing devices & accounts
Can't sign in to your Google Account
How to recover your Google Account or Gmail
How to add & use accounts in the Google Play Store on your device
How to remove a device from Google Play & add device nicknames
How to change your Google Play country
Change your Google Play email settings
Permanently close your payments profile
Need more help?
Try these next steps:
Post to the help community Get answers from community members Contact us Tell us more and we’ll help you get there