Manage users in your payments profile (original) (raw)

Important: For some business products, like Google Ads, you may find Account type = "Organization" instead of "Business."

If you're registered as a business in your Google payments profile, you can add other users to it. You control their permissions, such as whether they can invite new users, purchase or sign up for paid Google services / products, viewing payment history, or making profile changes. You can also remove users from the profile at any time to revoke their access.

Tip: Users you add can find your payment info. If you're registered as an individual in your Google payments profile, you can't add or remove users, or change permissions.

Update payments profile info

Within the payments profile, Admin users can update a business or merchant payments profile info, such as:

• Name and address
• Tax ID
• Language preference
• Add and edit forms of payment

Google Ads customers with Admin or Billing access to their Google Ads account can also make these changes even if they aren't payments profile users. Learn more about Google Ads access levels.

Add a user to a payments profile

If you have Admin or Manage users access to a business or merchant payments profile, you can add a user to the payments profile:

1. Sign in to the Google payments center.
2. At the top, click Settings.
3. Under "Payments users," click Manage payments users.
4. Choose Add a new user.
5. Enter the user's name and email address.
6. To choose the new user’s permissions, click Permissions . Learn more about profile permissions.
7. To choose the new user’s email preferences, click Email preferences .
8. Click Invite. The user’s name displays as "Pending" until they accept your invitation.

Tip: Users can only give other users the same or lower permissions they have and can only remove users at the same or lower permission level.

Accept an invitation

To use the payments profile, the user must accept your invitation within 2 weeks. To accept your invitation, users must:

1. Open the email invitation.
2. Click Review and accept.
3. At the bottom of the next screen, click Accept.

Resend an invitation

Payment profile users with Admin or Manage users access can resend an email invitation. To resend an email invitation to a user:

1. Sign in to the Google payments center.
2. At the top, click Settings.
3. Under "Payments users," click Manage payments users.
4. Locate the user you sent an invite to.
5. Open their user record by clicking the Down arrow .
6. Click Resend invitation.

Learn more about how to remove a user from a payments profile.

About user permissions & email settings

When someone adds you to a payments profile, they give you a set of permissions. When you’re a payments profile Admin or have Manage users access, you can add other people to a business or merchant payments profile. You can set their permissions to give them various kinds of access to the payment info for all Google products and services linked to the payment profile.

Payments profile Admins should keep in mind:

• Even if you don't select any permissions and don't have a Google Account, the user can get email notifications related to payments for all linked accounts.
• To get any of the permissions listed, the user must have a Google Account. Learn more about how to create a Google Account.
• A user with any of the permissions listed, with the exception of Email access, can sign in to their Google payments center and find info for all Google products or services linked to this profile.

User permission levels

These are the permissions available to payment profile users:

• Email access: If you don't set a permission level, users receive payment related emails, but can’t log into the Payments Center.
• Read access: Users can find all info and documents related to all products linked to this payments profile.
• Edit payments profile: Users can edit the following info in the payments profile:
  • Business name
  • Address
  • Payments methods
  • Tax info
  • Payments account settings
    This permission isn't available for business or merchant profiles.
• Sign-up and purchase: Users can use the payments profile to buy or sign up for more Google products or services.
  Tip: Some products and services don't let users switch between multiple profiles.
• Manage users: Users can add, edit, and remove users of the payments profile and change their permissions
  Tip: Users can only give other users the same or lower permissions they have and can only remove users at the same or lower permission level.
• Admin with all permissions: Users have all current and future permissions as they become available. They can add, edit, and manage users for the payments profile.
• Primary contact: Each payments profile has one primary contact who receives all payments emails. This is the person Google contacts with any payments related questions. Every profile must have a primary contact. You can’t delete a primary contact but you can reassign that role to another person. For some products, the primary contact may get an email receipt whenever anyone makes a payment using that profile.

Merchants also have the following permissions available:

• Read purchase orders: Users can find merchant activity.
• Manage purchase orders: Users can find and manage orders, refunds, and cancellations.
  ​Tip: Users with this permission level can’t find or edit anything else on the profile.

Email settings

These are the types of emails users on your payments profile get through the profile email settings.

Tip: Google products and services usually send email receipts only to the Google Account that made a purchase. For some products and services, the primary contact on the payments profile may also get an email receipt.

Admins can give profile users access to the following email preferences:

• All payments email: Users get all payments email including administrative info, invoices, monthly statements, and other transactional messages like:
  • Administrative info and alerts, like merchant verification, or tax forms
  • Invoices (for users on monthly invoicing)
  • Notifications when payments to a merchant are issued
  • Notifications when Google can't verify an account through test deposits (also called "challenge deposits")
  • Notifications when a new primary payment method is selected
• Administrative payments email: Users get emails about:
  • Account management messages about tax forms
  • Profile suspensions
  • Terms of Service updates
  • Profile closures
• No payments email: Users won’t get any email notifications about the payments profile.

Change user permissions

To change a user’s access permissions:

1. Sign in to the Google payments center.
2. At the top, click Settings.
3. Under "Payments users," click Manage payments users.
4. To open a user’s record, click the Down arrow .
5. Under "Permissions," click Edit .
6. Choose the user’s access permission type.
7. Click Save.

Remove a user from a profile

For business or merchant profiles, you can remove any other user if you have Admin or Manage users access. To remove a user:

1. Sign in to the Google payments center.
2. At the top, click Settings.
3. Under "Payments users," click Manage payments users.
4. To open the user record you would like to edit or remove, click the Down arrow .
5. Choose Remove.
6. To confirm you want to remove that user permanently, click Yes.