Report a problem with Google Search - Android (original) (raw)

If you're having a problem with Google Search, or want to tell us your thoughts about how it's working, you can send a feedback report to Google.

Report a problem

Mobile browser

If you're using a mobile browser, like Chrome, follow these steps to report an issue:

Google app

What happens with your feedback

We can review the feedback you send and use it to improve the Google Search experience for everyone.

Important: We can't always respond to your feedback, but that doesn't mean it wasn't reviewed.

"This site may be hacked" message

You'll see the message "This site may be hacked" when we believe a hacker might have changed some of the existing pages on the site or added new spam pages. If you visit the site, you could be redirected to spam or malware.

What to do when you see this message

We recommend that you don't visit the website until this message disappears from the search result.

Remove this message from your site

The "This site may be hacked" notification won't be removed until the website owner of the site takes action.

Try these steps to fix your website:

  1. Register and verify your site in Google’s Search Console.
  2. Sign in to Search Console and check the "Security Issues" section to see details of sample URLs that might be hacked. Fix the security issue that allowed your website to be infected. Otherwise, your site is likely to be reinfected.
  3. Read our resources for hacked sites for detailed information on how to fix your website.
  4. Request a review in the Security Issues section in Search Console when your entire website is clean and secure. After we check that your site is fixed, we'll remove the "This site may be hacked" message.

Need more help? Post a question in the product forum where some Search Console experts can help you.

Prevent & report phishing attacks

A phishing attack happens when someone tries to trick you into sharing personal information online.

How phishing works

Phishing is typically done through email, ads, or by sites that look similar to sites you already use. For example, you might get an email that looks like it’s from your bank asking you to confirm your bank account number.

Information phishing sites may ask for

Report phishing sites

Report phishing sites you found on the web

Report a phishing site that showed up in your Google Search ads

If a phishing site showed up as a sponsored link on your search results page, report the site by contacting AdWords.

Report a site or email address that pretended to be Google

Avoid phishing attacks

Be careful anytime you receive a message from a site asking for personal information. If you get this type of message, don’t provide the information requested without confirming that the site is legitimate. If possible, open the site in another window instead of clicking the link in your email.

Google will never send unsolicited messages asking for your password or other personal information.

More ways to protect yourself from phishing

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