Wan Khairuzzaman Wan Ismail | Universiti Teknologi Malaysia - UTM (original) (raw)

Wan Khairuzzaman Wan Ismail

Address: International Business School (UTM IBS), Lvl 10 Razak Tower, Univ. Teknologi Malaysia, Jalan Semarak 54100, Kuala Lumpur, Malaysia

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Papers by Wan Khairuzzaman Wan Ismail

Research paper thumbnail of Interrelationship between entrepreneurial trait and leadership talent

Research paper thumbnail of An Analysis on Academicians Job Satisfaction in the Perspective of HRD Practices

International Education Studies, 2014

Research paper thumbnail of The art of satisfying customers to business sustainability: a review

International Journal of Academic Research, 2012

Research paper thumbnail of Impact of CRM Factors on Customer Satisfaction and Loyalty

Asian Social Science, 2013

Research paper thumbnail of Assessing Adoption of Project Management Knowledge Areas and Maturity Level: Case Study of a Public Agency in Malaysia

Journal of Management in Engineering, 2014

ABSTRACT The importance of project management maturity models has taken on greater significance i... more ABSTRACT The importance of project management maturity models has taken on greater significance in assessing an organization's current capabilities. These models are used to assess the maturity of an organization and to ensure its efficiency and uniformity in delivering projects. In addition, these models are used to further improve the performance of the organization. The objectives of this study are to determine the degree to which project management knowledge areas have been adopted by one public agency in terms of project integration, scope, time, cost, quality, human resource, communication, risk, and procurement and to assess the current maturity level of project management as perceived by project managers. A total of 65 project managers and project team members were selected as respondents for the study. Descriptive analysis was applied to answer the research questions and objectives. The study revealed that almost 90% of the respondents felt that understanding the nine project management knowledge areas was important when managing projects. The overall maturity level of the agency was rated as level 2. To maintain sustainability, the case agency has to shift upward from level 2 to level 3 of the project management maturity level.

Research paper thumbnail of Dimensi antarabangsa tabiat organisasi

Research paper thumbnail of Kepuasan kerja adalah peramal kepada keinginan berhenti kerja secara sukarela: satu kajian di sebuah penguasa tempatan

Research paper thumbnail of Knowledge management and organizational innovativeness in Iranian banking industry

Knowledge Management E Learning an International Journal, Jan 24, 2013

Research paper thumbnail of Hubungan penggunaan automasi industri dengan prestasi kerja: Kajian kes di Pt. Simen Padang Indonesia

Research paper thumbnail of E-Health Implementation Challenges in Iranian Medical Centers: A Qualitative Study in Iran

Telemedicine and e-Health, 2013

Research paper thumbnail of Sistem penilaian prestasi sektor awam di Malaysia: Pemikiran semula terhadap peranan dan tanggungjawab pegawai penilai prestasi

Research paper thumbnail of Determinants of App Stores Continuance Behavior: A PLS Path Modelling Approach

Prior research has mostly examined the satisfaction, intention, and behavior of users toward tech... more Prior research has mostly examined the satisfaction, intention, and behavior of users toward technology and systems in general, and little research has been dedicated to understanding apps commerce and app stores. Drawing upon the extended model of IT continuance and theory of information overload as a theoretical foundation, the aim of this study is to examine consumer satisfaction, continuous intention, and behavior toward apps shopping. A total of 347 valid questionnaires were collected from experienced consumers with app stores to statistically test the theoretical model using the partial least squares path modelling approach, a structural equation modelling technique. The results show that apps self-efficacy, post-usage usefulness, disconfirmation, facilitating conditions, perceived information overload, apps satisfaction, and apps continuance intention can be used to predict and explain 75.7% of variance in consumer’s continuance behavior in using app stores. The negative and positive causal relationship between constructs, managerial implications, and limitations are discussed.

Research paper thumbnail of Business strategy, enterprise risk management and organizational performance

Management Research Review, 2016

Research paper thumbnail of Keinovasian organisasi di institusi penyelidikan awam

Research paper thumbnail of Interrelationship between entrepreneurial trait and leadership talent

Research paper thumbnail of Usage of HR technology: a future trend for HR professionals

Research paper thumbnail of The Interrelationship between Entrepreneurial Trait - E.q (emotional Quotient), I.q (intelligence Quotient), Adhd (attention Deficit-hyperactivity Disorder), Creativity and Leadership Talent

Journal of Entrepreneurship Management, Dec 19, 2013

Research paper thumbnail of Toward's a holistic corporate framework for creating innovation culture

Research paper thumbnail of Adoption of focus group and policy Delphi to blue ocean strategy: a proposed conceptual model

International Journal of Management and Enterprise Development, Mar 20, 2015

ABSTRACT Although blue ocean strategy (BOS) has been well regarded and widely accepted in both ac... more ABSTRACT Although blue ocean strategy (BOS) has been well regarded and widely accepted in both academic and business domains recently, nevertheless some researchers criticised the concept is being too descriptive and lack of formulated theoretical foundation. In this context, this paper aims to further extend the BOS formulation process by introducing quantitative approach to substantiate the validity of key competing factors in the strategy canvas to strengthen its theoretical construct. The paper begins by highlighting the background and research questions of this study, followed by a brief review on the concept of BOS and its analytical tools as well as the related research problems and issues. Subsequently, focus group and policy Delphi were introduced to incorporate into the BOS formulation process and a conceptual model is proposed to address the questions raised earlier. Finally, it is concluded with a proposed conceptual model and the future research avenue.

Research paper thumbnail of Malaysia’s competitiveness in technology : an evaluation

Research paper thumbnail of Interrelationship between entrepreneurial trait and leadership talent

Research paper thumbnail of An Analysis on Academicians Job Satisfaction in the Perspective of HRD Practices

International Education Studies, 2014

Research paper thumbnail of The art of satisfying customers to business sustainability: a review

International Journal of Academic Research, 2012

Research paper thumbnail of Impact of CRM Factors on Customer Satisfaction and Loyalty

Asian Social Science, 2013

Research paper thumbnail of Assessing Adoption of Project Management Knowledge Areas and Maturity Level: Case Study of a Public Agency in Malaysia

Journal of Management in Engineering, 2014

ABSTRACT The importance of project management maturity models has taken on greater significance i... more ABSTRACT The importance of project management maturity models has taken on greater significance in assessing an organization's current capabilities. These models are used to assess the maturity of an organization and to ensure its efficiency and uniformity in delivering projects. In addition, these models are used to further improve the performance of the organization. The objectives of this study are to determine the degree to which project management knowledge areas have been adopted by one public agency in terms of project integration, scope, time, cost, quality, human resource, communication, risk, and procurement and to assess the current maturity level of project management as perceived by project managers. A total of 65 project managers and project team members were selected as respondents for the study. Descriptive analysis was applied to answer the research questions and objectives. The study revealed that almost 90% of the respondents felt that understanding the nine project management knowledge areas was important when managing projects. The overall maturity level of the agency was rated as level 2. To maintain sustainability, the case agency has to shift upward from level 2 to level 3 of the project management maturity level.

Research paper thumbnail of Dimensi antarabangsa tabiat organisasi

Research paper thumbnail of Kepuasan kerja adalah peramal kepada keinginan berhenti kerja secara sukarela: satu kajian di sebuah penguasa tempatan

Research paper thumbnail of Knowledge management and organizational innovativeness in Iranian banking industry

Knowledge Management E Learning an International Journal, Jan 24, 2013

Research paper thumbnail of Hubungan penggunaan automasi industri dengan prestasi kerja: Kajian kes di Pt. Simen Padang Indonesia

Research paper thumbnail of E-Health Implementation Challenges in Iranian Medical Centers: A Qualitative Study in Iran

Telemedicine and e-Health, 2013

Research paper thumbnail of Sistem penilaian prestasi sektor awam di Malaysia: Pemikiran semula terhadap peranan dan tanggungjawab pegawai penilai prestasi

Research paper thumbnail of Determinants of App Stores Continuance Behavior: A PLS Path Modelling Approach

Prior research has mostly examined the satisfaction, intention, and behavior of users toward tech... more Prior research has mostly examined the satisfaction, intention, and behavior of users toward technology and systems in general, and little research has been dedicated to understanding apps commerce and app stores. Drawing upon the extended model of IT continuance and theory of information overload as a theoretical foundation, the aim of this study is to examine consumer satisfaction, continuous intention, and behavior toward apps shopping. A total of 347 valid questionnaires were collected from experienced consumers with app stores to statistically test the theoretical model using the partial least squares path modelling approach, a structural equation modelling technique. The results show that apps self-efficacy, post-usage usefulness, disconfirmation, facilitating conditions, perceived information overload, apps satisfaction, and apps continuance intention can be used to predict and explain 75.7% of variance in consumer’s continuance behavior in using app stores. The negative and positive causal relationship between constructs, managerial implications, and limitations are discussed.

Research paper thumbnail of Business strategy, enterprise risk management and organizational performance

Management Research Review, 2016

Research paper thumbnail of Keinovasian organisasi di institusi penyelidikan awam

Research paper thumbnail of Interrelationship between entrepreneurial trait and leadership talent

Research paper thumbnail of Usage of HR technology: a future trend for HR professionals

Research paper thumbnail of The Interrelationship between Entrepreneurial Trait - E.q (emotional Quotient), I.q (intelligence Quotient), Adhd (attention Deficit-hyperactivity Disorder), Creativity and Leadership Talent

Journal of Entrepreneurship Management, Dec 19, 2013

Research paper thumbnail of Toward's a holistic corporate framework for creating innovation culture

Research paper thumbnail of Adoption of focus group and policy Delphi to blue ocean strategy: a proposed conceptual model

International Journal of Management and Enterprise Development, Mar 20, 2015

ABSTRACT Although blue ocean strategy (BOS) has been well regarded and widely accepted in both ac... more ABSTRACT Although blue ocean strategy (BOS) has been well regarded and widely accepted in both academic and business domains recently, nevertheless some researchers criticised the concept is being too descriptive and lack of formulated theoretical foundation. In this context, this paper aims to further extend the BOS formulation process by introducing quantitative approach to substantiate the validity of key competing factors in the strategy canvas to strengthen its theoretical construct. The paper begins by highlighting the background and research questions of this study, followed by a brief review on the concept of BOS and its analytical tools as well as the related research problems and issues. Subsequently, focus group and policy Delphi were introduced to incorporate into the BOS formulation process and a conceptual model is proposed to address the questions raised earlier. Finally, it is concluded with a proposed conceptual model and the future research avenue.

Research paper thumbnail of Malaysia’s competitiveness in technology : an evaluation

Research paper thumbnail of Acceptance of Hedonic Technology: The Case of Mobile-Game Application

Book Title: Towards Industry Excellence: The Application of Technology and Innovation, Aug 2017

This study would attempt to better understand motives or determinants of individuals voluntarily ... more This study would attempt to better understand motives or determinants of individuals voluntarily behaviour of downloading a mobile-game applications. Downloaders are considered as both consumers and users who pursue hedonic as well as utilitarian purposes. The behavioural intention of downloaders are assessed from a value maximization perspective where, based on economic theories, an individual's goal is to maximize utility or satisfaction. A synthesis of previous literature demonstrated that factors influencing consumers' intention to download a mobile-game application fall into two main categories including: Extrinsic/Utilitarian and Intrinsic/Hedonic determinants. Accordingly, a conceptual framework is presented where the relationships and their direction are formulated. In real situations, developers of mobile-game applications must better understand and identify motives/determinants which influence individual's behavioural intention to download. This study focuses on user and consumer variables which represents individual's values. The framework of this study is expected to explain how different motives/determinants are related and are influential in determining downloader behaviours.

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