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Papers by Malgorzata Suszczynska
This is the first edited collection to examine politeness in a wide range of diverse cultures. Mo... more This is the first edited collection to examine politeness in a wide range of diverse cultures. Most essays draw on empirical data from a wide variety of languages, including some key-languages in politeness research, such as English, and Japanese, as well as some lesser-studied languages, such as Georgian. The volume also includes four studies that discuss theoretical and empirical aspects of 'face', a construct that continues to attract much attention across disciplines. The specially-commissioned essays in this collection will be of interest to scholars, researchers and advanced students in sociolinguistics, pragmatics, discourse studies, anthropology and intercultural communication.
Journal of Pragmatics, Jul 1, 2014
Constructing Identities at Work presents a selection of most recent research on identity construc... more Constructing Identities at Work presents a selection of most recent research on identity construction in various professional and institutional settings. The book includes a Foreword, Notes on Contributors, eleven chapters grouped in three thematic parts and an index. In the Foreword, Bargiela-Chappini observes that the interest in professional identities is recent, particularly from the discursive perspective, having increased since 1990s. The author comments on the elusive and ambiguous nature of identity, both as a word and a concept, and reflects on the most recent approaches, labels and understandings of identity and identification in social theory and discourse-based studies, including professional and business discourses. The author emphasizes that the present collection of papers is ''the first volume, as far as I know, that concentrates on the construction of professional identities as they emerge through the performance of everyday work practices'' (p. x), and ''will become a point of reference for future research'' (p. x). Chapter 1 (Meredith Marra and Jo Angouri, Investigating the Negotiation of Identity: A View from the Field of Workplace Discourse) presents an overview of the book. The authors mention shared themes, introduce key concepts in identity theories, recent developments in understanding identity construction at work and provide summaries of the chapters. They observe that the contributors successfully adopt a broadened view on professional identity and bring together different approaches and methodologies in order to provide various perspectives on identity construction and research. Finally, they conclude that ''the collection does not aim to create an orthodoxy for the study of identity, but instead [aims] to pave the way for raising and problematizing issues of common concern and to encourage diversity of views'' (p. 11). Part I on Leadership identity in Business Contexts consists of four chapters which focus on different aspects of the construction of leadership identity, mostly in the context of a meeting in a corporate workplace. Chapter 2 (Jan Svennevig, Leadership Style in Managers' Feedback in Meetings) investigates professional identity of senior managers. The data come from a corpus of videorecorded management meetings in a large Scandinavian company. The study takes a Conversation Analytic approach and focuses on three instances of senior managers' feedback responses to reports. The analysis describes the actions and practices of feedback responses, their internal structure and stylistic features, how they construct interpersonal relations, the leadership style and the professional identity of a leader. The feedback responses contain three main actions: diagnosing the situation, evaluating the subordinates, and giving directions for future action, all of them central to a professional identity and a leadership style. For instance, in the case of negative evaluations, the managers may mitigate them upgrading the positive aspects, or leave them unmitigated, using a confrontational and accusatory tone. In the analyzed extracts, the differences in leadership styles consist of: promoting team identity, in-group solidarity and personal relations in the first extract, foregrounding organizational identity, the manager's superior knowledge, strong opinions and clear directions in the second, and promoting individuality and independence in the group in the third. These differences are also analyzed in terms of three dimensions: knowledge (the epistemic aspect involving authority), communicative rights and obligations (the social relations of solidarity or dominance), and emotion (displays of closeness and sympathy or unmitigated criticism and hostility). In Svennevig's study, identity emerges as a relational concept and a leadership style consists of the different ways managers use to contribute to establishing relations in the meetings. The study is a contribution to empirical investigation of leadership as practice, and to leadership identity as jointly construed by participants in interaction. Chapter 3 (Stephanie Schnurr and Olga Zayts, Be(com)ing a Leader: A Case Study of Co-Constructing Professional Identities at Work) examines the identity of a newly promoted team-leader as negotiated and co-constructed in discourse. The authors take a social constructionist perspective and define leadership as a dynamic performance and a relational phenomenon, co-constructed between the leaders and the people they work with. The authors apply two principles of www.elsevier.com/locate/pragma
Politeness Across Cultures
This file is to be used only for a purpose specified by Palgrave Macmillan, such as checking proo... more This file is to be used only for a purpose specified by Palgrave Macmillan, such as checking proofs, preparing an index, reviewing, endorsing or planning coursework/other institutional needs. You may store and print the file and share it with others helping you with the ...
Fuel and Energy Abstracts, 2011
... I. Trosborg, Anna, 1937 P53 ... contemporary, linguistic and philosophical, social and cul-tu... more ... I. Trosborg, Anna, 1937 P53 ... contemporary, linguistic and philosophical, social and cul-tural, text-and context-based, as well as diachronic and synchronic; –it views pragmatics from both theoretical and applied perspectives; –it reflects the state of the art in a comprehensive and ...
Journal of Pragmatics, 1999
Much of the cross-cultural research into the speech act of apologizing has focused on the phenome... more Much of the cross-cultural research into the speech act of apologizing has focused on the phenomenon of non-native communicative competence and less on cross-cultural data for their own sake. This paper is an attempt at a more detailed analysis of a small portion of data from a corpus of English, Hungarian, and Polish written responses to a discourse completion test, with the goal of highlighting differences in the realizations of apologetic responses that can be found not only in the choice and sequential arrangement of strategies but also in the content and in the choice of linguistic form. It is believed that such a detailed analysis is essential in order to grasp important differences in cultural communicative styles and will be ultimately helpful in understanding different cultural values and assumptions concerning interpersonal conduct in West and Central Europe.
Acta Linguistica Hungarica, 2005
Page 1. Acta Linguistica Hungarica, Vol. 52 (1), pp. 77116 (2005) APOLOGY ROUTINE FORMULAE IN HU... more Page 1. Acta Linguistica Hungarica, Vol. 52 (1), pp. 77116 (2005) APOLOGY ROUTINE FORMULAE IN HUNGARIAN* małgorzata suszczyńska This paper describes the forms and functions of Hungarian apology routine formulae ...
This chapter examines culture-specific conceptualisations of Polish and Hungarian im/politeness, ... more This chapter examines culture-specific conceptualisations of Polish and Hungarian im/politeness, the influence of political and societal changes on im/politeness and the differences between the developments in Poland and Hungary before and after the fall of the Iron Curtain. The analysis is based on narratives revealing perceptions of im/polite behaviour and metapragmatic terms referring to im/politeness elicited with the help of semi-structured episodic interviews.
This is the first edited collection to examine politeness in a wide range of diverse cultures. Mo... more This is the first edited collection to examine politeness in a wide range of diverse cultures. Most essays draw on empirical data from a wide variety of languages, including some key-languages in politeness research, such as English, and Japanese, as well as some lesser-studied languages, such as Georgian. The volume also includes four studies that discuss theoretical and empirical aspects of 'face', a construct that continues to attract much attention across disciplines. The specially-commissioned essays in this collection will be of interest to scholars, researchers and advanced students in sociolinguistics, pragmatics, discourse studies, anthropology and intercultural communication.
Journal of Pragmatics, Jul 1, 2014
Constructing Identities at Work presents a selection of most recent research on identity construc... more Constructing Identities at Work presents a selection of most recent research on identity construction in various professional and institutional settings. The book includes a Foreword, Notes on Contributors, eleven chapters grouped in three thematic parts and an index. In the Foreword, Bargiela-Chappini observes that the interest in professional identities is recent, particularly from the discursive perspective, having increased since 1990s. The author comments on the elusive and ambiguous nature of identity, both as a word and a concept, and reflects on the most recent approaches, labels and understandings of identity and identification in social theory and discourse-based studies, including professional and business discourses. The author emphasizes that the present collection of papers is ''the first volume, as far as I know, that concentrates on the construction of professional identities as they emerge through the performance of everyday work practices'' (p. x), and ''will become a point of reference for future research'' (p. x). Chapter 1 (Meredith Marra and Jo Angouri, Investigating the Negotiation of Identity: A View from the Field of Workplace Discourse) presents an overview of the book. The authors mention shared themes, introduce key concepts in identity theories, recent developments in understanding identity construction at work and provide summaries of the chapters. They observe that the contributors successfully adopt a broadened view on professional identity and bring together different approaches and methodologies in order to provide various perspectives on identity construction and research. Finally, they conclude that ''the collection does not aim to create an orthodoxy for the study of identity, but instead [aims] to pave the way for raising and problematizing issues of common concern and to encourage diversity of views'' (p. 11). Part I on Leadership identity in Business Contexts consists of four chapters which focus on different aspects of the construction of leadership identity, mostly in the context of a meeting in a corporate workplace. Chapter 2 (Jan Svennevig, Leadership Style in Managers' Feedback in Meetings) investigates professional identity of senior managers. The data come from a corpus of videorecorded management meetings in a large Scandinavian company. The study takes a Conversation Analytic approach and focuses on three instances of senior managers' feedback responses to reports. The analysis describes the actions and practices of feedback responses, their internal structure and stylistic features, how they construct interpersonal relations, the leadership style and the professional identity of a leader. The feedback responses contain three main actions: diagnosing the situation, evaluating the subordinates, and giving directions for future action, all of them central to a professional identity and a leadership style. For instance, in the case of negative evaluations, the managers may mitigate them upgrading the positive aspects, or leave them unmitigated, using a confrontational and accusatory tone. In the analyzed extracts, the differences in leadership styles consist of: promoting team identity, in-group solidarity and personal relations in the first extract, foregrounding organizational identity, the manager's superior knowledge, strong opinions and clear directions in the second, and promoting individuality and independence in the group in the third. These differences are also analyzed in terms of three dimensions: knowledge (the epistemic aspect involving authority), communicative rights and obligations (the social relations of solidarity or dominance), and emotion (displays of closeness and sympathy or unmitigated criticism and hostility). In Svennevig's study, identity emerges as a relational concept and a leadership style consists of the different ways managers use to contribute to establishing relations in the meetings. The study is a contribution to empirical investigation of leadership as practice, and to leadership identity as jointly construed by participants in interaction. Chapter 3 (Stephanie Schnurr and Olga Zayts, Be(com)ing a Leader: A Case Study of Co-Constructing Professional Identities at Work) examines the identity of a newly promoted team-leader as negotiated and co-constructed in discourse. The authors take a social constructionist perspective and define leadership as a dynamic performance and a relational phenomenon, co-constructed between the leaders and the people they work with. The authors apply two principles of www.elsevier.com/locate/pragma
Politeness Across Cultures
This file is to be used only for a purpose specified by Palgrave Macmillan, such as checking proo... more This file is to be used only for a purpose specified by Palgrave Macmillan, such as checking proofs, preparing an index, reviewing, endorsing or planning coursework/other institutional needs. You may store and print the file and share it with others helping you with the ...
Fuel and Energy Abstracts, 2011
... I. Trosborg, Anna, 1937 P53 ... contemporary, linguistic and philosophical, social and cul-tu... more ... I. Trosborg, Anna, 1937 P53 ... contemporary, linguistic and philosophical, social and cul-tural, text-and context-based, as well as diachronic and synchronic; –it views pragmatics from both theoretical and applied perspectives; –it reflects the state of the art in a comprehensive and ...
Journal of Pragmatics, 1999
Much of the cross-cultural research into the speech act of apologizing has focused on the phenome... more Much of the cross-cultural research into the speech act of apologizing has focused on the phenomenon of non-native communicative competence and less on cross-cultural data for their own sake. This paper is an attempt at a more detailed analysis of a small portion of data from a corpus of English, Hungarian, and Polish written responses to a discourse completion test, with the goal of highlighting differences in the realizations of apologetic responses that can be found not only in the choice and sequential arrangement of strategies but also in the content and in the choice of linguistic form. It is believed that such a detailed analysis is essential in order to grasp important differences in cultural communicative styles and will be ultimately helpful in understanding different cultural values and assumptions concerning interpersonal conduct in West and Central Europe.
Acta Linguistica Hungarica, 2005
Page 1. Acta Linguistica Hungarica, Vol. 52 (1), pp. 77116 (2005) APOLOGY ROUTINE FORMULAE IN HU... more Page 1. Acta Linguistica Hungarica, Vol. 52 (1), pp. 77116 (2005) APOLOGY ROUTINE FORMULAE IN HUNGARIAN* małgorzata suszczyńska This paper describes the forms and functions of Hungarian apology routine formulae ...
This chapter examines culture-specific conceptualisations of Polish and Hungarian im/politeness, ... more This chapter examines culture-specific conceptualisations of Polish and Hungarian im/politeness, the influence of political and societal changes on im/politeness and the differences between the developments in Poland and Hungary before and after the fall of the Iron Curtain. The analysis is based on narratives revealing perceptions of im/polite behaviour and metapragmatic terms referring to im/politeness elicited with the help of semi-structured episodic interviews.