Susanti Saragih | Universitas Kristen Maranatha (original) (raw)

Papers by Susanti Saragih

Jurnal Manajemen Maranatha, Nov 26, 2023

Cogent business & management, Jul 2, 2024

The purpose of this research was to examine the relationship between job autonomy and work outcom... more The purpose of this research was to examine the relationship between job autonomy and work outcomes (job performance, job satisfaction and job stress), self efficacy as a mediating variable. This research also investigated the impact of job satisfaction on job performance and job stress on job performance. Variables in this research were measured via a survey of 190 banking salespersons in D.I. Yogyakarta and Solo. Structural Equation Modeling (SEM) were used to examine the effects of job autonomy on work outcomes, job satisfaction on job performance, and job stress on job performance. Results showed that the estimated model in this research is acceptable based on its score of the goodness of fit index. The structural relationship showed that job autonomy significantly related to job satisfaction and performance, but not significant with job stress. It also showed that self efficacy partially mediated the relationship between job autonomy and job satisfaction, and job performance. In addition, this research found that self efficacy not mediated the relationship between job autonomy and job stress. There was no significant relationship between job autonomy and job performance but this research showed that job satisfaction significantly related to job performance. Finally, these results had an important implication to managers in designing job.

Organization and Human Capital Development

This study aims to determine the effect of transformational leadership and job satisfaction as me... more This study aims to determine the effect of transformational leadership and job satisfaction as mediators on teachers' innovative work behavior. By using a quantitative approach, 212 teachers from senior high schools and vocational high schools in three suburbs of Bandung City, Indonesia, were involved in this study. The research model in this study was tested using PLS-SEM assisted by SmartPLS 3.2.9 for Windows software. The results indicate that transformational leadership has a positive and significant effect on innovative work behavior. Job satisfaction also played a significant role in mediating the relationship between transformational leadership and innovative work behavior. The findings also demonstrate that job satisfaction has a significant effect on innovative work behavior. Finally, this study proved that leadership is an indispensable factor in promoting innovative work behavior. These findings provide practical and theoretical contributions regarding the role of lea...

International Journal of Management, Entrepreneurship, Social Science and Humanities

The digital transformation of higher education institutions has become one of the most significan... more The digital transformation of higher education institutions has become one of the most significant trends in recent years. Unfortunately, this change is facing many challenges and pitfalls. Therefore, understanding how to manage digitalization amid continuous change should be a top priority for leaders of higher education institutions. This article reviews previous research focused on digitalization in higher education. Using non-systematic literature methods, it starts by summarizing the main driving forces, barriers, and pitfalls of digitalization in higher education. The selected papers were chosen based on their relevance to the article's purpose. The findings discuss the four main elements of managing digitalization in higher education. These four elements should be a priority in universities' strategy. Finally, the proposed framework in this article is expected to contribute to developing theory and practice in managing digitalization in higher education.

Proceedings of the 1st International Conference on Emerging Issues in Humanity Studies and Social Sciences

INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia

Perkembangan teknologi yang memberikan perubahan pada cara bekerja telah diprediksi mempengaruhi ... more Perkembangan teknologi yang memberikan perubahan pada cara bekerja telah diprediksi mempengaruhi work-life balance karyawan. Penelitian ini bertujuan untuk menguji pengaruh technostress pada work-life balance dengan kepuasan kerja sebagai variable mediasi. Penelitian ini melibatkan 156 karyawan yang bekerja di perusahaan perbankan di Kota Jayapura. Hal ini dilakukan karena perusahaan di sektor perbankan juga mengalami tekanan untuk terus melakukan digital transformation. Hasil pengujian menemukan arah yang berbeda dengan temuan di penelitian sebelumnya. Technostress ditemukan memiliki arah positif terhadap work-life balance. Selanjutnya, penelitian ini juga tidak menemukan peran mediasi kepuasan kerja pada hubungan technostress dan work-life balance. Hasil penelitian ini memberikan implikasi penting bagi pemimpin organisasi dalam pengelolaan stres kerja karyawan secara khusus sebagai dampak dari intensitas penggunaan teknologi di dalam pekerjaan.

GERVASI: Jurnal Pengabdian kepada Masyarakat

Kegiatan pembekalan ini merupakan kegiatan untuk memberikan edukasi tentang perencanaan keuangan ... more Kegiatan pembekalan ini merupakan kegiatan untuk memberikan edukasi tentang perencanaan keuangan dana Pendidikan anak bagi para orang tua siswa Sekolah BAPTIS di kota Bandung dari tingkat TK sampai dengan SMP. Kegiatan ini bertujuan memberikan pengetahuan serta pemahaman orang tua akan penting perencanaan keuangan terhadap dana pendidikan serta memperkenal instrument keuangan yang ada Di Indonesia, sehingga para orang tua dapat menyisihkan pendapatan untuk melakukan investasi yang sesuai dengan kondisi keuangan dan return yang diharapkan. Peserta pembekalan ini adalah para orang tua murid serta guru guru dari TK-SMP. Kegiatan ini berlangsung pada bulan Mei 2021 secara daring dikarenakan kondisi pandemik Covid-19 sehingga tidak memungkinkan dilakukan secara tatap muka langsung. Metode pembekalan dilaksanakan dalam bentuk ceramah, presentasi dan tanya jawab. Hasil dari kegiatan didapatkan pengetahuan para peserta tentang proses perencanaan keuangan serta pemahaman akan jenis-jenis in...

International Research Journal of Business Studies, 2021

During the Covid-19 pandemic, the term work from home (WFH) has been introduced to refer to a wor... more During the Covid-19 pandemic, the term work from home (WFH) has been introduced to refer to a work arrangement in which individual can complete their duties while they are at home. While most flexible work arrangements are a preference, work from home is mandatory. Therefore, the impact of WFH during the Covid-19 pandemic needs to be studied. The total respondent of this study is 337 employees, who are works at home during the pandemic. The results showed that the three main benefits employees might gain during WFH are flexibility, more time with family, and less travel time. On the other side, employees struggle to balance their personal and work life, access to websites or software, and limited devices and workspace. Most of the companies are not ready for the WFH scheme though some of them gave support to employees (e.g., quota subsidy). This research gave some essential suggestions for HR managers in designing remote work for the future.

Kwangsan: Jurnal Teknologi Pendidikan, 2021

The COVID-19 pandemic has changed the learning process from face-to-face to online learning. Ther... more The COVID-19 pandemic has changed the learning process from face-to-face to online learning. Therefore, universities are forced to prepare their learning management system’s infrastructure quickly. Students and lecturers’ readiness for e-learning are also crucial. This study aims to investigate lecturers and students’ readiness for online learning during this pandemic. Furthermore, lecturers and students’perception about the constraints and advantages of online learning were also explored in this study. Respondents in this study were 1036 students and 354 lecturers from various universities in Indonesia. Students’ readiness for online learning was measured by the Online Learning Readiness Survey/OLRS and the results showed that students in this study were ready because they had a high score of self-efficacy in technology and high learning motivation during the pandemic. Meanwhile, lecturers' readiness was measured by Teacher Readiness for Online Learning Measurement/TROLM and we...

The impact of our daily activities on the environment and the desire to go green has expanded fro... more The impact of our daily activities on the environment and the desire to go green has expanded from just individuals to organization. Growing global environmental concerns and the development of international environmental standard are creating the need for businesses to adopt formal environmental strategies. Many studies argued that system of environmental management can only be effectively implemented if the companies have the right people with the right skills and competencies. Green human resource (HR) is one which involves two essential elements: environmentally friendly HR practices and the preservation of knowledge capital. Green HR practices involve reducing carbon footprint via less printing of paper, video conferencing and interviews, and etc. Green HR initiatives help companies find alternative ways to cut cost without losing their top talent. Focus on Green HRM as a strategic initiative promotes sustainable business practices. Therefore, developing new organization cultur...

This research tried to test the influence of individual attributes (age, gender, academic rank an... more This research tried to test the influence of individual attributes (age, gender, academic rank and job tenure); the influence of personal motivational factors that drive academic research (intrinsic and extrinsic factors); the influence of university attributes (organizational support) towards research productivity of lectures in Indonesia. Data were collected through questionnaires to 135 lecturers from private and public universities in Indonesia. From seven hypotheses tested in this research, only the fourth hypothesis was supported. Implications managerial that can be applied in this research are improving organizational culture and climate that support research productivity in the university with the attention to investment factors or extrinsic factors; consumption factors or intrinsic factor; organizational supports such as amount of assistant from students helping lecturers in the research, procedures for propose the research and the total amount needed for the research, the ...

Workplace spirituality is a new model of management related to employee work behaviour in the org... more Workplace spirituality is a new model of management related to employee work behaviour in the organization. This research examined the relationship between workplace spirituality (WPS) toward organizational citizenship behavior (OCB). It also investigated moderator effect of perceived organizational support (POS). Samples of the study were 178 employees from Islamic Banks in Bandung, Indonesia. A technique of data collection was using survey methods with primary data that provide questions to respondents. Validity and reliability testing were used to analyze the data and two hypotheses that proposed were tested with analysis of regression. The result of first hypothesis showed that aspects WPS was significantly effect to OCB by 40.9% and the second hypothesis showed that POS has moderated effect on the influence between WPS and OCB with total of 46.4%. This research shows another empirical evidence on the relationship between WPS to OCB which specifically existing study still domina...

Cypriot Journal of Educational Sciences, Mar 31, 2022

Internet is a tool widely used by students to advance online and offline learning, especially dur... more Internet is a tool widely used by students to advance online and offline learning, especially during the Coronavirus disease-19 (COVID-19) pandemic. However, overdependence on internet use in the learning process may negatively affect the academic progress of students. Some students delay submitting academic assignments without tangible reasons. Students often use the internet for activities unrelated to academics. This study aimed to investigate the relationship between cyberloafing behavior and academic procrastination of Indonesian students during Covid-19 pandemic. The effect of self-regulated learning in explaining the relationship between cyberloafing behavior and academic procrastination was also discussed. This study used a descriptive study. The data collection technique was the survey method with the help of questionnaires. Sample size for this research was 732 students drawn from both the state and private universities in Indonesia. The results of the study showed that cyberloafing significantly affects students' academic procrastination. Moreover, the relationship between these two variables was moderated by self-regulated learning. This research is expected to provide input to all parties involved in the student learning process and help develop information technology integration in the learning process.

This research tried to identify the antecedents and consequences of employee engagement in organi... more This research tried to identify the antecedents and consequences of employee engagement in organization. Employee engagement (EE) devided in two dimension: job engagement (JE), and organization engagement (OE). JE and OE were tested as mediating variables. Data were collected through questiionnaires to 164 employees of banking industry in Bandung and Jakarta. The results of this research showed that the two dimensions of EE have different meaning. Organizational support and organization commitment significantly acted as antecedents of JE and OE. Meanwhile, job characteristics, reward, management support and procedural justice have not found as antecedents of JE and OE. Employee engagement found correlated with organizational commitment, intention to leave, organizational citizenship behavior organization (OCBO), organizational citizenship behavior individual (OCBI), and job satisfaction. As the conclution, employee engagement has found partially mediating factors of antecedents and ...

This research aims to know the employee perception towards work load and the implication towards ... more This research aims to know the employee perception towards work load and the implication towards work stress for the employee. This research has also been done to examine the perception between man and woman in connected to the work load influence towards work stress. This research samples are 75 employees of Telkom Limited Corporation in Bandung. Both of tested hypotheses support by the previous research. The first hypothesis result shown that work overload ifluent significantly toward work stress for the employees. Futhermore, the second hypothesis described that work overload significantly influenced to the man employees and workload for the woman employees seem not to be influent significantly. As a result, there are some differences in workload influence toward work stress in man and woman employees. As an implication, this research suggested that human resource manager shall control the workload that is given to those employees balanced and considered the gender aspect in job ...

Jurnal Manajemen dan Kewirausahaan

Workplace stressed employees’ well-being because people have to work from home (WFH) and adapt to... more Workplace stressed employees’ well-being because people have to work from home (WFH) and adapt to a new routine of work and life since Covid-19 struck the world. Employees who WFH increase their perception of more autonomous on how to handle their tasks, this is known as job autonomy. This study aimed to examine the relationship between job autonomy and well-being, and the mediating effects of job crafting on job autonomy and employees’ well-being during WFH in Covid-19 Pandemic. An online survey was conducted and there were 427 respondents involved. The model was analyzed using WarpPLS 7.0 and the results showed that no significant relationship was found between job autonomy and well-being. Moreover, job autonomy and job crafting are related as well as job crafting and well-being. Job crafting significantly mediate the relationship between job autonomy and well-being. This study showed that during WFH, employee experience an excessive degree of job freedom and it give them more wor...

Problems and Perspectives in Management

The attention paid by researchers and practitioners to the relationship between employee engageme... more The attention paid by researchers and practitioners to the relationship between employee engagement and spirituality in the workplace is limited, as studies of the two variables still stand alone. This leads to an important and increased emphasis on strength and employee engagement that are built on the organizational culture to show an awareness of spirituality in the workplace. This study aimed to explore the relationship between workplace spirituality and employee engagement of lecturers in Indonesia and professional commitment as a mediator. The respondents of the study were 322 lecturers from state and private universities in Indonesia. Validity, reliability, simple regression, and path analysis were used to analyze the data. The results of the study showed that workplace spirituality had a direct effect on employee engagement, with the β value of 0.836, and the R-square of 70%, while professional commitment had a mediating effect on the relationship between workplace spiritual...

Jurnal Manajemen Maranatha

This study mainly to examined students’ technology capability and their perception of social pres... more This study mainly to examined students’ technology capability and their perception of social presence in online learning during covid-19 pandemic. Moreover, we also examined the role of learner characteristics as moderation variable in relationship between technology capability and social presence. A total of 380 people (students of batch 2017 from private university located in Bandung) have participated voluntarily as the respondents. Hypotheses testing were employed by Moderated Regression Analysis (MRA) technique. The results of this research were (1) technology capability significantly affect social presence; (2) learner characterictics significantly affect social presence; (3) learner characterictics significantly increased the relationship between technology capability and social presence. These findings clarify that online learning effectiveness is not only determined by students’ technology capability, but also students’ certain characteristics. In addition, the result of t...