Jesus Canelon | University of Illinois at Springfield (original) (raw)
Papers by Jesus Canelon
According to researchers, face is an important possession carried by individuals into interaction... more According to researchers, face is an important possession carried by individuals into interactions with others. Face has been studied in diverse areas such as: politeness, compliance gaining, emotional discourse, negotiations, face-negotiation theory, and conflict. Perhaps because of its value, face can be vulnerable during conflict situations. Facework behaviors are the communicative strategies that people use during conflicts to protect face (theirs or others), threaten others' face, and to avoid or resolve conflicts. So far, studies about facework behaviors have focused on face-to-face interactions. Preliminary studies have shown: a. facework behaviors may affect the outcomes of online discussion teams, b. sex may play a role in the relationship between facework behaviors and online discussion outcomes, and c. conflicts among online discussion team members may influence discussion outcomes. This research explores more completely the role that facework behaviors play during conflicts, their influence on online discussion outcomes, and the role that sex plays in these matters. Data gathered from surveys and transcripts of participants' online discussion postings show that facework behaviors: a. influence conflict levels, b. influence the outcomes of the online discussion teams, and c. play a moderating role on the relationship between conflicts and online discussion outcomes. They also indicate that sex plays a moderating role in these relationships. Moreover, this study shows that the typology of facework behaviors, originally developed to describe face-related aspects of face-to-face interactions, has value in understanding online discussions.
Americas Conference on Information Systems, 2009
The study of facework (communicative strategies people use in order to enact self-face and to uph... more The study of facework (communicative strategies people use in order to enact self-face and to uphold, support, or challenge another person's face [Oetzel et al. 2000]) during discussion is in its infancy. Previous studies focused on participants’ recollections of face-to-face discussions. This paper reports the results of an empirical study of facework behavior and online discussion outcomes. In the study, 103 participants used an online discussion board to discuss a controversial topic. The results show that different outcomes of online discussions are related to different facework behaviors, and gender plays a moderating role.
The Academy of Educational Leadership Journal, 2015
INTRODUCTIONDiscussion is an important form of human communication-one that is essential for coll... more INTRODUCTIONDiscussion is an important form of human communication-one that is essential for collaboration, cooperation, learning, and many other social activities. Online discussions are a central component in education that goes beyond the traditional classroom setting (Levine, 2007). Online discussions allow students to read each other's ideas, share their own ideas, and collaboratively expand and deepen their mutual understanding of the discussion topic (Gunawardena, 1998).An important aspect of interrelations among participants in a discussion is conflict. Conflict is defined as "the awareness by the parties involved of discrepancies, incompatible wishes, or irreconcilable desires" (Jehn & Mannix, 2001, p. 238, cr. Boulding, 1963). Studies on the influence of conflict on team performance show mixed results. For instance, the influence of relationship conflict on team performance is mostly negative (Jehn, 1997; De Jong, Schalk, & Curseu, 2008; De Dreu & Weingart, 2...
This paper proposes a research framework for studying the connections--realized and potential-bet... more This paper proposes a research framework for studying the connections--realized and potential-between unstructured data (UD) and cybersecurity and internal controls. In the framework, cybersecurity and internal control goals determine the tasks to be conducted. The task influences the types of UD to be accessed and the types of analysis to be done, which in turn influences the outcomes that can be achieved. Patterns in UD are relevant for cybersecurity and internal control, but UD poses unique challenges for its analysis and management. This paper discusses some of these challenges including veracity, structuralizing, bias, and explainability.
International Journal of Educational Technology in Higher Education
This article reports on a large-scale (n = 987), exploratory factor analysis study incorporating ... more This article reports on a large-scale (n = 987), exploratory factor analysis study incorporating various concepts identified in the literature as critical success factors for online learning from the students’ perspective, and then determines their hierarchical significance. Seven factors--Basic Online Modality, Instructional Support, Teaching Presence, Cognitive Presence, Online Social Comfort, Online Interactive Modality, and Social Presence--were identified as significant and reliable. Regression analysis indicates the minimal factors for enrollment in future classes—when students consider convenience and scheduling—were Basic Online Modality, Cognitive Presence, and Online Social Comfort. Students who accepted or embraced online courses on their own merits wanted a minimum of Basic Online Modality, Teaching Presence, Cognitive Presence, Online Social Comfort, and Social Presence. Students, who preferred face-to-face classes and demanded a comparable experience, valued Online Int...
The International Journal of Digital Accounting Research
This paper proposes a cybersecurity control framework for blockchain ecosystems, drawing from ris... more This paper proposes a cybersecurity control framework for blockchain ecosystems, drawing from risks identified in the practitioner and academic literature. The framework identifies thirteen risks for blockchain implementations, ten common to other information systems and three risks specific to blockchains: centralization of computing power, transaction malleability, and flawed or malicious smart contracts. It also proposes controls to mitigate the risks identified; some were identified in the literature and some are new. Controls that apply to all types of information systems are adapted to the different components of the blockchain ecosystem.
Communications of the Association for Information Systems
In this design science research paper, we report on our constructing and evaluating an attention-... more In this design science research paper, we report on our constructing and evaluating an attention-guidance system that we integrated into a computer-supported collaborative learning system. Drawing on social constructivist literature, our proposed design focuses on attracting, retaining, and, if necessary, reacquiring users’ attention on task-relevant information in online collaborative literature processing. The investigation involved an experiment across two sections of students in a human-computer interaction course. Results show that the new design allowed users to consistently reflect and evaluate the content of a text as they capitalized on one another’s reasoning to resolve misconceptions. Moreover, we found that the new system increased users’ perceptions of learning. However, the difference in knowledge gain scores was marginally significant and represented a medium effect size. Interestingly, we found that the attention-guidance system supported more efficient learning. Finally, we discovered that task-oriented reading of text, revisions of incomplete or incorrect ideas, and perceptions of learning mediated the relationship between software system and learning efficiency. We discuss the theoretical and practical implications.
The purpose of this study is to explore the relation between conflict and the outcomes of online ... more The purpose of this study is to explore the relation between conflict and the outcomes of online discussions, the moderating effect of facework behaviors on the relation between conflict and online discussion outcomes, the effect of gender in this relation, and in the moderating effect of facework behaviors. During a two-week period, participants (149) in groups of three to four members used an online discussion board to discuss topics commonly controversial. The results indicate that conflict influenced the outcomes of online discussions; facework behaviors moderated the relation between conflict and outcomes; and gender influenced the choice of facework behaviors each member adopted during discussions.
Abstract The study of facework (communicative strategies people use in order to enact self-face a... more Abstract The study of facework (communicative strategies people use in order to enact self-face and to uphold, support, or challenge another person's face [Oetzel et al. 2000]) during discussion is in its infancy. Previous studies focused on participants' recollections of face-...
This paper builds on action and design research aimed at enhancing scholarly community and conver... more This paper builds on action and design research aimed at enhancing scholarly community and conversation in a graduate school setting. In this paper we focus on knowledge sharing (KS) and trust as important factors for building a sustainable online learning community (OLC). Guided by theories of social learning and social networking, we survey graduate students to assess their perceptions of KS and trust in communities of practice (CoPs). These results are compared against posttest results measuring community building and knowledge sharing in a stakeholder-defined OLC. Results indicate that although students' initial assessment of KS and trust in CoPs were low, users perceived high levels of value from a stakeholder-defined OLC. Our research offers a proof-of-concept that stakeholder-defined OLCs provide students with the opportunity to develop knowledge networks, while also providing for individual autonomy over their content. Our results also indicate an intriguing alternative to traditional course management systems (CMS).
... Face has been studied in diverse areas such as: politeness, compliance gaining, emotional dis... more ... Face has been studied in diverse areas such as: politeness, compliance gaining, emotional discourse, negotiations, face-negotiation theory, and conflict. Perhaps because of its value, face can be vulnerable during conflict situations. Facework behaviors are the communicative ...
According to researchers, face is an important possession carried by individuals into interaction... more According to researchers, face is an important possession carried by individuals into interactions with others. Face has been studied in diverse areas such as: politeness, compliance gaining, emotional discourse, negotiations, face-negotiation theory, and conflict. Perhaps because of its value, face can be vulnerable during conflict situations. Facework behaviors are the communicative strategies that people use during conflicts to protect face (theirs or others), threaten others' face, and to avoid or resolve conflicts. So far, studies about facework behaviors have focused on face-to-face interactions. Preliminary studies have shown: a. facework behaviors may affect the outcomes of online discussion teams, b. sex may play a role in the relationship between facework behaviors and online discussion outcomes, and c. conflicts among online discussion team members may influence discussion outcomes. This research explores more completely the role that facework behaviors play during conflicts, their influence on online discussion outcomes, and the role that sex plays in these matters. Data gathered from surveys and transcripts of participants' online discussion postings show that facework behaviors: a. influence conflict levels, b. influence the outcomes of the online discussion teams, and c. play a moderating role on the relationship between conflicts and online discussion outcomes. They also indicate that sex plays a moderating role in these relationships. Moreover, this study shows that the typology of facework behaviors, originally developed to describe face-related aspects of face-to-face interactions, has value in understanding online discussions.
Americas Conference on Information Systems, 2009
The study of facework (communicative strategies people use in order to enact self-face and to uph... more The study of facework (communicative strategies people use in order to enact self-face and to uphold, support, or challenge another person's face [Oetzel et al. 2000]) during discussion is in its infancy. Previous studies focused on participants’ recollections of face-to-face discussions. This paper reports the results of an empirical study of facework behavior and online discussion outcomes. In the study, 103 participants used an online discussion board to discuss a controversial topic. The results show that different outcomes of online discussions are related to different facework behaviors, and gender plays a moderating role.
The Academy of Educational Leadership Journal, 2015
INTRODUCTIONDiscussion is an important form of human communication-one that is essential for coll... more INTRODUCTIONDiscussion is an important form of human communication-one that is essential for collaboration, cooperation, learning, and many other social activities. Online discussions are a central component in education that goes beyond the traditional classroom setting (Levine, 2007). Online discussions allow students to read each other's ideas, share their own ideas, and collaboratively expand and deepen their mutual understanding of the discussion topic (Gunawardena, 1998).An important aspect of interrelations among participants in a discussion is conflict. Conflict is defined as "the awareness by the parties involved of discrepancies, incompatible wishes, or irreconcilable desires" (Jehn & Mannix, 2001, p. 238, cr. Boulding, 1963). Studies on the influence of conflict on team performance show mixed results. For instance, the influence of relationship conflict on team performance is mostly negative (Jehn, 1997; De Jong, Schalk, & Curseu, 2008; De Dreu & Weingart, 2...
This paper proposes a research framework for studying the connections--realized and potential-bet... more This paper proposes a research framework for studying the connections--realized and potential-between unstructured data (UD) and cybersecurity and internal controls. In the framework, cybersecurity and internal control goals determine the tasks to be conducted. The task influences the types of UD to be accessed and the types of analysis to be done, which in turn influences the outcomes that can be achieved. Patterns in UD are relevant for cybersecurity and internal control, but UD poses unique challenges for its analysis and management. This paper discusses some of these challenges including veracity, structuralizing, bias, and explainability.
International Journal of Educational Technology in Higher Education
This article reports on a large-scale (n = 987), exploratory factor analysis study incorporating ... more This article reports on a large-scale (n = 987), exploratory factor analysis study incorporating various concepts identified in the literature as critical success factors for online learning from the students’ perspective, and then determines their hierarchical significance. Seven factors--Basic Online Modality, Instructional Support, Teaching Presence, Cognitive Presence, Online Social Comfort, Online Interactive Modality, and Social Presence--were identified as significant and reliable. Regression analysis indicates the minimal factors for enrollment in future classes—when students consider convenience and scheduling—were Basic Online Modality, Cognitive Presence, and Online Social Comfort. Students who accepted or embraced online courses on their own merits wanted a minimum of Basic Online Modality, Teaching Presence, Cognitive Presence, Online Social Comfort, and Social Presence. Students, who preferred face-to-face classes and demanded a comparable experience, valued Online Int...
The International Journal of Digital Accounting Research
This paper proposes a cybersecurity control framework for blockchain ecosystems, drawing from ris... more This paper proposes a cybersecurity control framework for blockchain ecosystems, drawing from risks identified in the practitioner and academic literature. The framework identifies thirteen risks for blockchain implementations, ten common to other information systems and three risks specific to blockchains: centralization of computing power, transaction malleability, and flawed or malicious smart contracts. It also proposes controls to mitigate the risks identified; some were identified in the literature and some are new. Controls that apply to all types of information systems are adapted to the different components of the blockchain ecosystem.
Communications of the Association for Information Systems
In this design science research paper, we report on our constructing and evaluating an attention-... more In this design science research paper, we report on our constructing and evaluating an attention-guidance system that we integrated into a computer-supported collaborative learning system. Drawing on social constructivist literature, our proposed design focuses on attracting, retaining, and, if necessary, reacquiring users’ attention on task-relevant information in online collaborative literature processing. The investigation involved an experiment across two sections of students in a human-computer interaction course. Results show that the new design allowed users to consistently reflect and evaluate the content of a text as they capitalized on one another’s reasoning to resolve misconceptions. Moreover, we found that the new system increased users’ perceptions of learning. However, the difference in knowledge gain scores was marginally significant and represented a medium effect size. Interestingly, we found that the attention-guidance system supported more efficient learning. Finally, we discovered that task-oriented reading of text, revisions of incomplete or incorrect ideas, and perceptions of learning mediated the relationship between software system and learning efficiency. We discuss the theoretical and practical implications.
The purpose of this study is to explore the relation between conflict and the outcomes of online ... more The purpose of this study is to explore the relation between conflict and the outcomes of online discussions, the moderating effect of facework behaviors on the relation between conflict and online discussion outcomes, the effect of gender in this relation, and in the moderating effect of facework behaviors. During a two-week period, participants (149) in groups of three to four members used an online discussion board to discuss topics commonly controversial. The results indicate that conflict influenced the outcomes of online discussions; facework behaviors moderated the relation between conflict and outcomes; and gender influenced the choice of facework behaviors each member adopted during discussions.
Abstract The study of facework (communicative strategies people use in order to enact self-face a... more Abstract The study of facework (communicative strategies people use in order to enact self-face and to uphold, support, or challenge another person's face [Oetzel et al. 2000]) during discussion is in its infancy. Previous studies focused on participants' recollections of face-...
This paper builds on action and design research aimed at enhancing scholarly community and conver... more This paper builds on action and design research aimed at enhancing scholarly community and conversation in a graduate school setting. In this paper we focus on knowledge sharing (KS) and trust as important factors for building a sustainable online learning community (OLC). Guided by theories of social learning and social networking, we survey graduate students to assess their perceptions of KS and trust in communities of practice (CoPs). These results are compared against posttest results measuring community building and knowledge sharing in a stakeholder-defined OLC. Results indicate that although students' initial assessment of KS and trust in CoPs were low, users perceived high levels of value from a stakeholder-defined OLC. Our research offers a proof-of-concept that stakeholder-defined OLCs provide students with the opportunity to develop knowledge networks, while also providing for individual autonomy over their content. Our results also indicate an intriguing alternative to traditional course management systems (CMS).
... Face has been studied in diverse areas such as: politeness, compliance gaining, emotional dis... more ... Face has been studied in diverse areas such as: politeness, compliance gaining, emotional discourse, negotiations, face-negotiation theory, and conflict. Perhaps because of its value, face can be vulnerable during conflict situations. Facework behaviors are the communicative ...