ismah osman | Universiti Teknologi Mara (original) (raw)

Papers by ismah osman

International Journal of Islamic Business

Green investment in Malaysia is still in its infancy stage, due to lack of exposure of the green ... more Green investment in Malaysia is still in its infancy stage, due to lack of exposure of the green concept among the general population. It is a type of investment that considers the environmental aspects within the context of rigorous financial analysis. Accordingly, this study attempts to identify factors influencing Muslimsâ€™ intention to adopt green investment. The theory of planned behaviour (TPB) framework was adopted which include attitude, subjective norms, perceived behavioural control, knowledge, reputation and religious values. The data for the study were collected through self-administered questionnaires using a six point Likert Scale among 270 respondents in the Klang Valley area. This study discovered that the five variables comprising attitude, perceived behavioural control, knowledge, reputation and religious values significantly influenced Muslimsâ€™ intention to participate in green investment, with religious values as the most significant contributor. Corresponding...

Journal of Risk and Financial Management

This paper discussed the prevailing issues currently faced by Islamic banks on the offering of Le... more This paper discussed the prevailing issues currently faced by Islamic banks on the offering of Letter of Credit (LC), originally brought forward by the International Chamber of Commerce, using Shariah contracts and puts forth recommendations on practical solutions to solve the issues. The study adopted a qualitative method where the information on the issues of Islamic LCs was gathered throughout interviews with different bankers closely involved in LC issuance from 12 Islamic banks in Malaysia. The results indicate that there are three vital issues related to LCs offered by Islamic banks which lead to Shariah non-compliance issues. The issues revolve around the conversion of LC Wakalah (agency) to LC Murabahah (cost-plus), the existence of a sale contract between the customer and exporter and lastly the title of goods stated in the bill of lading. The findings recommend several solutions in relation to LCs within the underlying Shariah contracts to ensure that their operation compl...

The ethical values that have been stressed in the concept of Islam Hadhari are seen to be a motiv... more The ethical values that have been stressed in the concept of Islam Hadhari are seen to be a motivating factor for man to work harder, have a sense of respect, self-discipline, honesty, justice, fairness and accountability, in order to ensure that the country would prosper and develop, as in line with the teachings of Islam. As far as trade and commerce is concerned, al-Qur'an has indeed pointed out that trade and commerce is made permissible in order to develop human being so that they will not suffer in poverty and difficulties. In Surah al-Baqarah verse 275 Allah SWT says: "But Allah hath permitted trade and forbidden usury..." Hence in the quest of trade man needs to adhere to the Islamic principles where the concept of lawfulness should be considered in the business activities. Whatever is permitted should be followed and whatever is forbidden should be restrained. This paper will discuss on some of quranic verses in terms of promoting economic growth and social de...

Contemporary Management and Science Issues in the Halal Industry, 2019

The sustainability of productive economy should also be supported by the Islamic banking industry... more The sustainability of productive economy should also be supported by the Islamic banking industry, through the realization of Shariah principles, especially in promoting trade and the halal economy. Trade financing is one of the main banking facilities offered by Islamic banks in Malaysia. However, as of 2016, Islamic trade finance represents only 3.4% of total trade, and less than one third of the overall trade finance of the banking system. Apparently, the Central Bank of Malaysia aspires to increase a 10% growth in Islamic trade finance of the total trade, locally and internationally, in the next three years. Therefore, this study intends to highlight the bankers’ opinion in relation to the roles of the Central Bank of Malaysia, particularly in facilitating the growth of Islamic trade finance in Malaysia. Furthermore, this study also identifies the reason for the slow growth of Islamic trade finance in Malaysia. This study adopted the qualitative method where interviews were conducted with bankers from three main banks that offer Islamic trade finance facility. Consequently, it is suggested that the Central Bank of Malaysia needs to promote the growth of Islamic trade finance by providing more incentives to the banks and customers, predominantly in terms of the pricing, stamp duty remission and rebate, and some other forms of reinforcement. Additionally, the Central Bank of Malaysia has to encourage all the conventional banks which have Islamic banking windows to apply “Islamic first” policy to support the growth of Islamic trade finance.

The development of Islamic banks in Malaysia is increasingly challenging with more banks offering... more The development of Islamic banks in Malaysia is increasingly challenging with more banks offering products and services based on Islamic principles. Hence, this study explores customers' perception towards corporate image and its impact on selfexpressive value, brand distinctiveness, brand attractiveness as well as brand identification towards their most preferred Islamic bank in Malaysia. Institutional theory as well as theory of social identification was exploited as the theoretical foundation for developing the conceptual model. Accordingly, data was collected firstly, through an exploratory study, through interviews with customers, Shari' ah supervisors, practitioners and lecturers in Islamic banking. Next, 'self-administered questionnaires were distributed among 600 customers of Islamic banks in Kuala Lumpur through purposive sampling, specifically in selected Islamic banks, shopping malls and stations of public transportation. Analysis of data was conducted through...

Purpose This study aims to test a proposed model based on a combination of the relationship marke... more Purpose This study aims to test a proposed model based on a combination of the relationship marketing and service quality dimensions as predictors of corporate image and customer loyalty via corporate reputation in the Takaful context. More importantly, this study compares the Takaful operators’ services with the perceived service quality and the relationship marketing from the Malaysian and Saudi Arabian customers’ viewpoint. Design/methodology/approach A survey-based study was conducted through a questionnaire, and the data was collected from Takaful customers (362 Saudi Arabian and 350 Malaysian customers) through an online survey. Structural equation modelling is used to test the proposed model. Besides, the perception of Takaful customers between Saudi Arabia and Malaysia is compared through a multi-group analysis. Findings The results from the Malaysian context reveal that positive perceptions of service quality PAKSERV dimensions (personalization, reliability and tangibility)...

International Journal of Academic Research in Business and Social Sciences, 2021

This paper further extends the purchase intention study on Halal food at restaurants by applying ... more This paper further extends the purchase intention study on Halal food at restaurants by applying the Theory of Planned Behaviour (TPB), thus contributing to the body of knowledge and literature on Halal food study. The main objective of this paper is to investigate the effect of knowledge, food safety, and lifestyle in influencing individuals' intention to purchase Halal food at restaurants. A survey was conducted on 362 Muslim and non-Muslim customers in Klang Valley. The data analyzed made use of the Statistical Package for Social Sciences (SPSS) and Partial Least Square-Structural Equation Modeling (PLS-SEM) using SmartPLS 3.0. The result revealed that knowledge, food safety and lifestyle were significant and positively affected one's intention to purchase Halal food at the restaurant. The implication of this study benefits marketers and restaurant owners or managers as the findings would help them formulate and pursue relevant marketing strategies for their restaurant promotional activities.

Journal of Emerging Economies and Islamic Research, 2017

This study analyses the impact of exchange rate and oil prices on the yield of sovereign bond and... more This study analyses the impact of exchange rate and oil prices on the yield of sovereign bond and sukuk for Malaysian capital market. This study aims to ascertain the effect of weakening Malaysian Ringgit and declining of crude oil price on the fixed income investors in the emerging capital market. This study utilises daily time series data of Malaysian exchange rate, oil price and the yield of Malaysian sovereign bond and sukuk from year 2006 until 2015. The findings show that the weakening of exchange rate and oil prices contribute different impacts in the short and long run. In the short run, the exchange rate and oil prices does not have a direct relation with the yield of sovereign bond and sukuk. However, in the long run, the result reveals that there is a significant relationship between exchange rate and oil prices on the yield of sovereign bond and sukuk. It is evident that only a unidirectional causality relation is present between exchange rate and oil price towards selec...

Journal of Reviews on Global Economics, 2019

The Islamic banking system stems from an interest free economic transaction model, which was intr... more The Islamic banking system stems from an interest free economic transaction model, which was introduced well in the early days of Islam. Even though the development of Islamic banking in the southern hemisphere is not as rapid as in the northern hemisphere, this does not imply that small western countries such as New Zealand are not interested in this niche sector. The increasing number of the Muslim population in New Zealand, which grew to 70,000 by 2018, shows that there may be a potential demand for Islamic financial services. This perception study which is part of a larger feasibility study uses a quantitative approach to examine the perception level of New Zealand residents towards their intention to use Islamic banking. Using purposive sampling technique, 300 questionnaires were distributed to potential banking customers, irrespective of religion, residing in New Zealand. Multiple regression analysis was conducted to capture whether the variables based on the theory of reasoned action including knowledge, religious values, subjective norms and attitude had an effect on the New Zealand residents' intention to use Islamic banking. It was interestingly noted that only attitude had a significant effect on how New Zealand residents perceive their intention to use Islamic banking in their daily lives. Overall, this study has ascertained the level of perception towards their intention to use Islamic banking among potential customers in New Zealand. The results of this study can be used as a framework for the setting up of an Islamic banking system in New Zealand.

Proceedings of the Colloquium on Administrative Science and Technology, 2014

This qualitative study explores the factors influencing the ownership and usage of Islamic credit... more This qualitative study explores the factors influencing the ownership and usage of Islamic credit cards. Data were gathered based on semi-structured interviews that were conducted with seven lecturers of Business Management faculty of Universiti Teknologi MARA (UiTM). Two themes have been identified as the main factors influencing the respondents to own an Islamic credit card—respondents’ religious awareness as well as shariah compliance attributes of the Islamic credit cards. On the other hand, a total of five themes have been identified as the prominent factors influencing the usage of Islamic credit card that include convenience, sense of security, online payment or internet shopping, promotional factors and impulsive buying. The results of this study offer certain important managerial implications for the policy makers, finance institutions and the authorities that issue and take controls of the credit card activities.

Procedia - Social and Behavioral Sciences, 2014

The purpose of this study is to identify the salient factors affecting convenient food consumptio... more The purpose of this study is to identify the salient factors affecting convenient food consumption among working women. Using structural equation modeling, halal awareness, food nutritious value, health awareness, price consideration, budget allocation and time factor were modeled to impact convenient food consumption. It is found that time factor has significant positive impact on convenient food consumption. The rest of the factors namely health awareness, halal awareness, price consideration, budget allocation and family influence do not have any significant effect on convenient food consumption.

This paper aims to investigate the determinants of intellectual capital disclosure (ICD) in the a... more This paper aims to investigate the determinants of intellectual capital disclosure (ICD) in the annual reports of the Malaysian listed Shari’ah approved companies. Using a content analysis, a disclosure index was developed which consists of 31 modified disclosure items to measure the ICD in the 2013 annual reports. The obtained data were analyzed using correlation and regression analysis. This paper also utilizes the ordinary least squares regression analysis to test the relationship between intellectual capital disclosure and company characteristics. The findings show that there is a significant relationship between profitability and intellectual capital disclosure. Although the scope of this study is only limited to oneyear annual reports for the year 2013, it able to provide a starting point for future research on the issue of transparency and disclosure in Shari’ah approved companies. In addition, the result of this study is expected to give several benefits to the investors and...

The importance of corporate image in any organization is undisputable including those of Islamic ... more The importance of corporate image in any organization is undisputable including those of Islamic banks. Many studies on corporate image have been using metaphorical expression in various contexts. The objective of this paper, apparently, is to examine corporate image in Islamic banks based on the institutional theory which incorporates performative image, institutional image, organizational legitimacy and support. Corporate Character Scale was utilized to determine performative image of Islamic banks, while interviews were conducted to identify institutional image. A survey was then employed to study the relationships of corporate image (performative and institutional) on customer loyalty. Findings indicate that institutional image has an impact on performative image, and both of these images influence organizational legitimacy. Surprisingly, attitudinal loyalty does not have an impact on behavioural loyalty. The implication of the study in relation to corporate image is further dis...