Symless: the company behind Synergy is rated "Excellent" with 4.7 / 5 on Trustpilot (original) (raw)
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4.7
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Tech support is First Class! They responded very quickly and knew the answer the first time. It turns out that my Antivirus, ESET, was causing the issue I was having. I love this company!
Synergy 3 was easy to setup and the support team were easy to contact and responsive too if I had any hiccups.
I have been using Synergy long time, and happy with its performance. I usually use two pcs at the same time, and sometimes add a linux machine, and my laptop. The program eliminates the need for a c... See more
Excellent support from tech getting my PC and ancient iMac to talk to each other. Thanks for helping me out, and the software works great.
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Easy to setup and responsive support team
Synergy 3 was easy to setup and the support team were easy to contact and responsive too if I had any hiccups.
21 November 2025
Unprompted review
Thanks for sharing your experience. Good to hear Synergy 3 set up easily and that the team resolved your questions quickly. Consistent setup and reliable support are exactly what we work to deliver.
Excellent support from tech getting my…
Excellent support from tech getting my PC and ancient iMac to talk to each other.
Thanks for helping me out, and the software works great.
11 November 2025
Unprompted review
Hi Simon, we appreciate you posting this. Getting mixed-generation systems linked reliably is one of the harder setups, so it’s good to hear the team helped and that Synergy is running well for you!
Tech support is First Class! They responded very quickly and knew the answer the first time. It turns out that my Antivirus, ESET, was causing the issue I was having. I love this company!
8 November 2025
Unprompted review
Hi Scott, good to hear your case was resolved cleanly. Fast diagnosis on AV interference is exactly the standard we try to deliver and it’s useful to know the fix landed well.
I have been with Symless using the…
I have been with Symless using the Synergy multi-monitor solution since their initial beta version. As a professional futures trader using multiple computers with multiple monitors, Synergy's product offered the perfect solution for my business.
Being part of their growth trajectory as a customer has been exciting, as their expertise across varied OS Platforms is stunning. I am a simple Windows user, though more advanced platforms utilize their product.
Finally, what is most gratifying to me is their absolute commitment to customer support. I had an issue on a Sunday night pairing a new computer monitor...So I penned a support ticket directly on their website for assistance. Though this issue was not "mission critical" to my business, I received a support response early Monday morning with the solution which had me up and running for the trading day opening bell.
I have rated Symless with FIVE STAR because in the fast paced world that I operate in, solid product with timely support response aids in keeping me in business.
My deepest gratitude to the entire Symless Team.
David D Dube' Polaris Trading Group
21 September 2025
Unprompted review
I have an apple mac mini and windows xp…
I have an apple mac mini and windows xp computer that required a lot of help for this not-to-computer-savvy senior citizen. On more that one occasion, the Synergy techs had to walk me through fixes. They were patient, thorough and always able to help me get things right.
12 July 2025
Unprompted review
Software and support is good.
25 June 2025
Unprompted review
Great Product, Great Experience
I’m a new user to Synergy. I have a physical KVM, but using Synergy is so much easier when it isn’t necessary to share a monitor or have a dedicated monitor for my laptop. I have a Linux desktop and windows laptop. Synergy works very well. I had one issue after upgrading my Linux computer, but Synergy support helped fix it quickly. They were friendly, knowledgeable and professional. I look forward to using this product for many years.
1 May 2025
Unprompted review
Synergy works well. The support is great! All is well.
23 April 2025
Unprompted review
Not very stable. And no customer service. Why would you pay if you have free programs that are a lot more stable.
25 March 2025
Unprompted review
Hi Sasa!
Sorry to hear you've been experiencing issues with Synergy.
I checked our ticketing system, and it looks like we've reached out to assist you, but we haven't received a response. Could you please check your spam folder to ensure our messages are getting through? We're happy to help!
We appreciate your patience and look forward to assisting you.
I've been a Synergy user for many years. I have always received excellent support from the Symless team.
The Synergy product continues to get better with each release. I'm currently using the Synergy 3.x release - this software delivers a magical connection between computer screens using one keyboard and one mouse.
I'm very pleased with the software and the support team behind it.
5 March 2025
Unprompted review
I've got it working, however not as I would like. When I turn on the server PC and the 2nd PC the mouse flows smoothly. However when I turn on the Mac I have to use the 2nd button on the Logitech K850 keyboard and mouse to be able to login then I can go back to the 1st button on the keyboard and it all works as one. Also can or should I be able to drag files between machines by just holding the left button on the mouse down?
26 February 2025
Unprompted review
Hi Harry, sorry to hear Synergy did not meet your expectations. We would be happy to help with the login and clipboard issue - would you mind opening a support ticket with us?
Very satisfied with the app. Other app I work with a lot is Yoink. However, what I miss in this is that the app does not work across multiple computers. So file dragging on one computer and dragging on another. Would be a nice addition for symless.
22 February 2025
Unprompted review
Great Team. GREAT App. Great Support. Great Updates.
15 September 2024
Unprompted review
Amazing app and brilliant support
I have been using Synergy 3 for a few months and it's been simply amazing. Does the job flawlessly. The support is nothing short of exceptional. I had a little issue with the app, which although not starting properly in the systray (just a minimal issue), kept working without fail. But their support never ceased looking for a solution until they found it. I think that's the main thing when buying any kind of software: having a capable and available technical support at all times. I don't understand the guy who gave them a bad review a few posts below: he surely hasn't got in touch with them.
17 January 2025
Unprompted review
Hi Seb, good to see long-term use matching the intended behaviour. We're glad the minor tray issue didn’t affect reliability, and we will work to perfect this. We take pride in our tech support service being exceptional, so thanks for letting us know we delivered.
Perfect solution for mouse/keyboard sharing
I have been using Synergy long time, and happy with its performance. I usually use two pcs at the same time, and sometimes add a linux machine, and my laptop. The program eliminates the need for a crowd of mice/keyboards perfectly.
I cut a point just because it cannot find new IP address assigned within my local network. Hopefully the issue will be solved in future releases.
14 January 2025
Unprompted review
Hi Mehmet, thanks for the detailed account. Multi-machine setups with mixed platforms are exactly what Synergy is designed to handle, and it’s useful to hear it’s performing steadily in that environment. The IP auto discovery limitation is known; manual discovery works around it, but the underlying IP auto discovery issue is being worked on right now for a future release.
Stop messing around with Logitech…
Stop messing around with Logitech Options+ Flow etc. Synergy works 100 times faster and better and without all the hassle. I tested Synergy for a few minutes before bying it. Now my Logitech mouse and keyboard works with several computers as it should have done from the beginning
3 January 2025
Unprompted review
I have used the Synergi 3 Ultimate for a week now and are super happy with the product.
I have been using Synergy 3 Ultimate for a week now and am super happy that I found this product.
I initially purchased Synergy 3 Personal use, but immediately upgraded to the Ultimate version when I noticed that this version has "Strong TLS/SSL network encryption".
My use, for now, are to control my Mac Mini M1 from my Macbook Pro M1 - and I am more than satisfied with "Synergy 3 Ultimate" functionality.
25 December 2024
Unprompted review
It's a great app once properly configured.
25 December 2024
Unprompted review
Horrible app! I got their advert and tried it but just a total waste of time.
There app never connects to any computers while all my other apps, TeamViewer, VNC apps, MS Remote Desktop,… could connect seamlessly.
Don't buy this app. You should go with VNC apps. Most of them are free as well.
24 December 2024
Unprompted review
Sorry to hear about your experience with Synergy. We would love to help, and if you don't mind, please get in touch with our support team referencing Trustpilot and we can set you up with a free trial and guide you through the installation and setup process, and troubleshoot any issues you might have (in a call if you prefer).
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