Jörg Becker - Profile on Academia.edu (original) (raw)
Papers by Jörg Becker
Proceedings of the Seventh International Conference on Enterprise Information Systems, 2005
A structured conceptual design of reporting systems is a crucial task that has to precede impleme... more A structured conceptual design of reporting systems is a crucial task that has to precede implementation and monitoring. A basic challenge can be seen in information requirements engineering. On the one hand, users need certain information to successfully accomplish their tasks. On the other hand, it has to be avoided to supply them with too much and potentially irrelevant information. Information requirements engineering has to support the conceptual specification of information requirements. Thus, there is need for conceptual languages and appropriate procedure models. We propose a procedure model for the analysis and conceptual design of reporting systems as well as a conceptual modelling language that can be used for both as-is analysis and to-be modelling. It has been developed in an iterative approach based on multiple case studies. Due to the fact that different projects and different basic conditions require the use of different approaches of information requirements engineering, within the procedure model different approaches can be used. In this paper we introduce both procedure model and conceptual modelling language and present findings of a case study in which they were used.
Predictive business process monitoring (PBPM) provides a set of techniques to perform different p... more Predictive business process monitoring (PBPM) provides a set of techniques to perform different predic tion tasks in running business processes, such as the next activity, the process outcome, or the remaining time. Nowadays, deeplearningbased techniques provide more accurate predictive models. However, the explainability of these models has long been neglected. The predictive quality is essential for PBPM based decision support systems, but also its explainability for human stakeholders needs to be considered. Explainable artificial intelligence (XAI) describes different approaches to make machinelearningbased techniques explainable. To examine the current state of explainable PBPM techniques, we perform a structured and descriptive literature review. We identify explainable PBPM techniques of the domain and classify them along with different XAIrelated concepts: prediction purpose, intrinsically interpretable or posthoc, evaluation objective, and evaluation method. Based o...
Handelscontrolling in der Distribution
Handelscontrolling, 2014
Der Distributionsprozess umfasst alle Entscheidungen und Handlungen, die im Zusammenhang mit dem ... more Der Distributionsprozess umfasst alle Entscheidungen und Handlungen, die im Zusammenhang mit dem Weg der Ware zum Endkunden stehen. Die Distributionslogistik, die auf die physische Bewegung der Ware ausgerichtet ist, soll die art- und mengenmasige, raumliche und zeitliche Warenbereitstellung sicherstellen, so dass vorgegebene Lieferzusagen eingehalten und erwartete Nachfrage befriedigt werden konnen. Daruber hinaus befasst sich die Distribution mit Aufgaben, die fur die Abwicklung des Nominalguter- und Informationsstroms notwendig sind. Auf Grund der engeren Verzahnung mit dem Markt hat die Distributionsseite eine hohere Wettbewerbswirksamkeit als die Beschaffungsseite. Dementsprechend ist der Controlling- bzw. Analysebedarf hoch.
Advances in Information Systems Development, 2006
The application of procedural models in project planning has evolved into a well-established tool... more The application of procedural models in project planning has evolved into a well-established tool in the context of integrated software development and organizational design. Depending on the domain where such procedural models are applied, they have to be specified in detail and adapted to the particular business and domain context. A common task in eGovernment projects, for instance, is the selection of business processes for reorganization and IT support. A special characteristic in this domain is the existence of more than 1000 core processes. Hence, it makes sense to use a structured procedure model for the pre-selection of processes for reorganization and IT support. Thus, this article provides such a procedural model and its application in a local government reorganization project located in the northern German region "Muensterland". It is based on a process-oriented approach to technically and organizationally designing eGovernment services. An empirical study was conducted in all 70 local governments in Muensterland. The results show the need for reorganization from an internal perspective and the potential for reorganization of about 50 citizen services from an external perspective. These services with reorganization potential were then analyzed with the help of the presented procedure model. The goal of our article is to present the theoretical background of the procedural model and its application in practical projects.
Enterprise Information Systems VII
The documentation of IT projects is of paramount importance for the lasting benefit of a project'... more The documentation of IT projects is of paramount importance for the lasting benefit of a project's outcome. However, different forms of documentation are needed to comply with the diverse needs of users. In order to avoid the maintenance of numerous versions of the same documentation, an integrated method from the field of reference modeling creating perspectives on configurable models is presented and evaluated against a case in the field of health care. The proposal of a holistic to-be model for process documentation provides useful hints towards the need of presenting a model that relates to a specific user's perspective. Moreover, it helps to evaluate the applicability of configurable, company-specific models concerning the relative operating efficiency.
Conceptual models are an important repository for knowledge in companies and public institutions.... more Conceptual models are an important repository for knowledge in companies and public institutions. The retrieval of this knowledge can prepare reorganisations projects and support IT investment decisions. However, so far this information source has hardly been utilized in automated analyses. We argue that if modelling languages are endowed with specific characteristics the resulting models can be analysed in an automatic manner. We formally show that with such languages: (1) type, synonym, homonym, and abstraction conflicts are eliminated as well as (2) the identification of semantically equivalent model elements can be traced back to finding syntactic ones.
Lecture Notes in Computer Science
Within the public sector domain there is great potential for business process optimization throug... more Within the public sector domain there is great potential for business process optimization through ICT. However, until today these possibilities remain largely unexploited. To measure the impact of ICT-investments all processes of a public administration have to be taken into account. The PICTURE modelling method has been proposed as a way to efficiently model the whole process landscape of a public administration. Based on the processes captured, the impact of certain ICT functionalities can be analyzed. ICT investment decisions become more transparent towards the political leadership which are the decision makers in the public sector. This paper has two research objectives: First, an architecture for an semi-automated evaluation of ICT investment decisions is introduced. Second, the practical feasibility of the architecture is shown based on an investment decision for a document management system.
Lecture Notes in Computer Science, 2009
Decision-and policy-makers in public administrations currently lack on missing relevant informati... more Decision-and policy-makers in public administrations currently lack on missing relevant information for sufficient governance. In Germany the introduction of New Public Management and double-entry accounting enable public administrations to get the opportunity to use cost-centered accounting mechanisms to establish new governance mechanisms. Process modelling in this case can be a useful instrument to help the public administrations decision-and policy-makers to structure their activities and capture relevant information. In combination with approaches like Activity-Based Costing, higher management level can be supported with a reasonable data base for fruitful and reasonable governance approaches. Therefore, the aim of this article is combining the public sector domain specific process modelling method PICTURE and concept of activity-based costing for supporting Public Administrations in process-based Governance.
Calculating the process driven value of RFID investments is very difficult. From a company’s pers... more Calculating the process driven value of RFID investments is very difficult. From a company’s perspective it is important to understand the concrete contribution of an RFID system with regard to individual processes. The problem of profitability analyses in IS is that such technologies cannot be calculated as an economic standard investment. Hence, we propose a reference model as a generic knowledge base for referential RFID impacts. Our model supports the structuring and evaluation of RFID benefits along business processes. With this, we propose indicators for the derivation of an RFID cause-and-effect chain. The allocation of RFID effects to processes within the reference framework helps in identifying the right logistic unit levels for RFID transponder investments.
Gronau, Norbert (Hrsg.): E-Business- …, 2002
Proc. 5th Eastern …, 2007
Public administrations are facing an increased service level demand from citizens and companies w... more Public administrations are facing an increased service level demand from citizens and companies which comes along with reduced financial scope. Higher process efficiency as well as time and cost savings are required to cope with these challenges. To achieve this, transparency about the existing processes is required and support for reorganisation decisions is needed. In this paper the PICTURE-approach for process based decision support in public administrations in presented. PICTURE combines a modelling language and an analysis framework with a corresponding webbased tool. In a case study at the City of Münster the PICTURE language has been applied. Based on an analysis of these process models reorganisation measures have been derived with the webbased PICTURE-tool.
Technology Road Mapping for e-Government: A Research Note
... 1 TECHNOLOGY ROAD MAPPING FOR E-GOVERNMENT: A RESEARCH NOTE Vishanth Weerakkody, Zahir Irani,... more ... 1 TECHNOLOGY ROAD MAPPING FOR E-GOVERNMENT: A RESEARCH NOTE Vishanth Weerakkody, Zahir Irani, Habin Lee, Muhammad Kamal Business School, Brunel University, UK Leif Flak, Øystein Sæbø University of Agder, Norway ...
wwwkrcmar.in.tum.de
Management des Wissens über Kunden in Dienstleistungsunternehmen" (MW-KiD), Kennzeichen 01HW0196,... more Management des Wissens über Kunden in Dienstleistungsunternehmen" (MW-KiD), Kennzeichen 01HW0196, verwaltet durch das Deutsche Luft-und Raumfahrtzentrum (DLR) in Bonn.
Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model., 2010
Searching for patterns in conceptual models is useful for a number of purposes, for example revea... more Searching for patterns in conceptual models is useful for a number of purposes, for example revealing syntactical errors, model comparison, and identification of business process improvement potentials. In this contribution, we introduce a formal approach for the specification and matching of structural patterns in conceptual models. Unlike existing approaches, we do not focus on a certain application problem or a specific modelling language. Instead, our approach is generic making it applicable for any pattern matching purpose and most conceptual modelling languages. In order to build sets representing structural model patterns, we define formal operations based on set theory, which can be applied to arbitrary models represented by sets. The basic sets represent the model elements, which in turn originate from the modelling language specification’s instances. Besides a conceptual and formal specification of our approach, we present particular application examples and a prototypical...
Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model., 2010
The need to extensively model business processes for multiple purposes (e.g., documentation, comp... more The need to extensively model business processes for multiple purposes (e.g., documentation, compliance management, analysis and optimisation etc.) is of major relevance to banks. Efficiently modelling and automatically analysing business process models not only in a syntactical but also in a semantic way becomes increasingly important in order to save costs during process model construction and achieve additional value from process modelling initiatives. In this article, we introduce a domain-specific semantic business process modelling language (BPML), which supports efficient modelling and semantic analysis needs of banks. We do this by adapting an existing domain-specific BPML from the public sector and applying an evolutionary design science research approach that covers several design science cycle iterations. We triangulate and evaluate the final design science artefact (a new semantic BPML for banks) with the help of a multi-method approach using interviews, round table disc...
Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model., 2009
Customers in B2B as well as B2C markets increasingly demand integrated problem solutions from the... more Customers in B2B as well as B2C markets increasingly demand integrated problem solutions from their suppliers, comprising both physical artefacts (products) and services. Applying a mixed bundling strategy to offer such value bundles to customers foremost requires a sound configuration and economic calculation of value propositions, based on previously defined modules of products and services. In this paper, a modelling language is introduced to describe the function and structure of such modules, as well as to calculate the economic consequences of value propositions on a customer-individual level. The proposed modelling language has been embedded into a software tool to evaluate its utility regarding the customization and offering of integrated value bundles to customers.
Dimensionen helfen bei der Strukturierung von Inhalten. Gültige Dimensionen können für jedes Fors... more Dimensionen helfen bei der Strukturierung von Inhalten. Gültige Dimensionen können für jedes Forschungsportal neu definiert werden. ...
Information Age Economy, 2001
Vielzahl interdependenter Einflussfaktoren verschiedener Kategorien bestimmt. Der Beitrag stellt ... more Vielzahl interdependenter Einflussfaktoren verschiedener Kategorien bestimmt. Der Beitrag stellt Klassifikationsmöglichkeiten für Gestaltungs-parameter unddeterminanten im PPS-Kontext vor und skizziert Anforderungen an eine neue, Workflow-einbeziehende Architektur von PPS-Systemen.
Organisatorische Integration von Flexiblen Fertigungssystemen durch CIM und Logistik
Flexible Fertigungssysteme, 1993
Den Marktforderungen nach einem variantenreichen und qualitativ anspruchsvollen Produktspektrum, ... more Den Marktforderungen nach einem variantenreichen und qualitativ anspruchsvollen Produktspektrum, das in kurzer Lieferzeit termingetreu zur Verfugung zu stellen ist, steht gleichzeitig auf betrieblicher Seite ein hoher Kostensenkungsdruck entgegen. Daraus last sich die Notwendigkeit einer ebenso flexiblen wie produktiven Fertigung ableiten. Dieser konnen konventionelle Fertigungsstrukturen wie Werkstatt- oder Fliesfertigung aber nur eingeschrankt gerecht werden, da hierbei die Ziele Flexibilitat und Produktivitat nicht im verlangten harmonischen Verhaltnis, sondern konfliktar zueinander stehen.
Proceedings of the Seventh International Conference on Enterprise Information Systems, 2005
A structured conceptual design of reporting systems is a crucial task that has to precede impleme... more A structured conceptual design of reporting systems is a crucial task that has to precede implementation and monitoring. A basic challenge can be seen in information requirements engineering. On the one hand, users need certain information to successfully accomplish their tasks. On the other hand, it has to be avoided to supply them with too much and potentially irrelevant information. Information requirements engineering has to support the conceptual specification of information requirements. Thus, there is need for conceptual languages and appropriate procedure models. We propose a procedure model for the analysis and conceptual design of reporting systems as well as a conceptual modelling language that can be used for both as-is analysis and to-be modelling. It has been developed in an iterative approach based on multiple case studies. Due to the fact that different projects and different basic conditions require the use of different approaches of information requirements engineering, within the procedure model different approaches can be used. In this paper we introduce both procedure model and conceptual modelling language and present findings of a case study in which they were used.
Predictive business process monitoring (PBPM) provides a set of techniques to perform different p... more Predictive business process monitoring (PBPM) provides a set of techniques to perform different predic tion tasks in running business processes, such as the next activity, the process outcome, or the remaining time. Nowadays, deeplearningbased techniques provide more accurate predictive models. However, the explainability of these models has long been neglected. The predictive quality is essential for PBPM based decision support systems, but also its explainability for human stakeholders needs to be considered. Explainable artificial intelligence (XAI) describes different approaches to make machinelearningbased techniques explainable. To examine the current state of explainable PBPM techniques, we perform a structured and descriptive literature review. We identify explainable PBPM techniques of the domain and classify them along with different XAIrelated concepts: prediction purpose, intrinsically interpretable or posthoc, evaluation objective, and evaluation method. Based o...
Handelscontrolling in der Distribution
Handelscontrolling, 2014
Der Distributionsprozess umfasst alle Entscheidungen und Handlungen, die im Zusammenhang mit dem ... more Der Distributionsprozess umfasst alle Entscheidungen und Handlungen, die im Zusammenhang mit dem Weg der Ware zum Endkunden stehen. Die Distributionslogistik, die auf die physische Bewegung der Ware ausgerichtet ist, soll die art- und mengenmasige, raumliche und zeitliche Warenbereitstellung sicherstellen, so dass vorgegebene Lieferzusagen eingehalten und erwartete Nachfrage befriedigt werden konnen. Daruber hinaus befasst sich die Distribution mit Aufgaben, die fur die Abwicklung des Nominalguter- und Informationsstroms notwendig sind. Auf Grund der engeren Verzahnung mit dem Markt hat die Distributionsseite eine hohere Wettbewerbswirksamkeit als die Beschaffungsseite. Dementsprechend ist der Controlling- bzw. Analysebedarf hoch.
Advances in Information Systems Development, 2006
The application of procedural models in project planning has evolved into a well-established tool... more The application of procedural models in project planning has evolved into a well-established tool in the context of integrated software development and organizational design. Depending on the domain where such procedural models are applied, they have to be specified in detail and adapted to the particular business and domain context. A common task in eGovernment projects, for instance, is the selection of business processes for reorganization and IT support. A special characteristic in this domain is the existence of more than 1000 core processes. Hence, it makes sense to use a structured procedure model for the pre-selection of processes for reorganization and IT support. Thus, this article provides such a procedural model and its application in a local government reorganization project located in the northern German region "Muensterland". It is based on a process-oriented approach to technically and organizationally designing eGovernment services. An empirical study was conducted in all 70 local governments in Muensterland. The results show the need for reorganization from an internal perspective and the potential for reorganization of about 50 citizen services from an external perspective. These services with reorganization potential were then analyzed with the help of the presented procedure model. The goal of our article is to present the theoretical background of the procedural model and its application in practical projects.
Enterprise Information Systems VII
The documentation of IT projects is of paramount importance for the lasting benefit of a project'... more The documentation of IT projects is of paramount importance for the lasting benefit of a project's outcome. However, different forms of documentation are needed to comply with the diverse needs of users. In order to avoid the maintenance of numerous versions of the same documentation, an integrated method from the field of reference modeling creating perspectives on configurable models is presented and evaluated against a case in the field of health care. The proposal of a holistic to-be model for process documentation provides useful hints towards the need of presenting a model that relates to a specific user's perspective. Moreover, it helps to evaluate the applicability of configurable, company-specific models concerning the relative operating efficiency.
Conceptual models are an important repository for knowledge in companies and public institutions.... more Conceptual models are an important repository for knowledge in companies and public institutions. The retrieval of this knowledge can prepare reorganisations projects and support IT investment decisions. However, so far this information source has hardly been utilized in automated analyses. We argue that if modelling languages are endowed with specific characteristics the resulting models can be analysed in an automatic manner. We formally show that with such languages: (1) type, synonym, homonym, and abstraction conflicts are eliminated as well as (2) the identification of semantically equivalent model elements can be traced back to finding syntactic ones.
Lecture Notes in Computer Science
Within the public sector domain there is great potential for business process optimization throug... more Within the public sector domain there is great potential for business process optimization through ICT. However, until today these possibilities remain largely unexploited. To measure the impact of ICT-investments all processes of a public administration have to be taken into account. The PICTURE modelling method has been proposed as a way to efficiently model the whole process landscape of a public administration. Based on the processes captured, the impact of certain ICT functionalities can be analyzed. ICT investment decisions become more transparent towards the political leadership which are the decision makers in the public sector. This paper has two research objectives: First, an architecture for an semi-automated evaluation of ICT investment decisions is introduced. Second, the practical feasibility of the architecture is shown based on an investment decision for a document management system.
Lecture Notes in Computer Science, 2009
Decision-and policy-makers in public administrations currently lack on missing relevant informati... more Decision-and policy-makers in public administrations currently lack on missing relevant information for sufficient governance. In Germany the introduction of New Public Management and double-entry accounting enable public administrations to get the opportunity to use cost-centered accounting mechanisms to establish new governance mechanisms. Process modelling in this case can be a useful instrument to help the public administrations decision-and policy-makers to structure their activities and capture relevant information. In combination with approaches like Activity-Based Costing, higher management level can be supported with a reasonable data base for fruitful and reasonable governance approaches. Therefore, the aim of this article is combining the public sector domain specific process modelling method PICTURE and concept of activity-based costing for supporting Public Administrations in process-based Governance.
Calculating the process driven value of RFID investments is very difficult. From a company’s pers... more Calculating the process driven value of RFID investments is very difficult. From a company’s perspective it is important to understand the concrete contribution of an RFID system with regard to individual processes. The problem of profitability analyses in IS is that such technologies cannot be calculated as an economic standard investment. Hence, we propose a reference model as a generic knowledge base for referential RFID impacts. Our model supports the structuring and evaluation of RFID benefits along business processes. With this, we propose indicators for the derivation of an RFID cause-and-effect chain. The allocation of RFID effects to processes within the reference framework helps in identifying the right logistic unit levels for RFID transponder investments.
Gronau, Norbert (Hrsg.): E-Business- …, 2002
Proc. 5th Eastern …, 2007
Public administrations are facing an increased service level demand from citizens and companies w... more Public administrations are facing an increased service level demand from citizens and companies which comes along with reduced financial scope. Higher process efficiency as well as time and cost savings are required to cope with these challenges. To achieve this, transparency about the existing processes is required and support for reorganisation decisions is needed. In this paper the PICTURE-approach for process based decision support in public administrations in presented. PICTURE combines a modelling language and an analysis framework with a corresponding webbased tool. In a case study at the City of Münster the PICTURE language has been applied. Based on an analysis of these process models reorganisation measures have been derived with the webbased PICTURE-tool.
Technology Road Mapping for e-Government: A Research Note
... 1 TECHNOLOGY ROAD MAPPING FOR E-GOVERNMENT: A RESEARCH NOTE Vishanth Weerakkody, Zahir Irani,... more ... 1 TECHNOLOGY ROAD MAPPING FOR E-GOVERNMENT: A RESEARCH NOTE Vishanth Weerakkody, Zahir Irani, Habin Lee, Muhammad Kamal Business School, Brunel University, UK Leif Flak, Øystein Sæbø University of Agder, Norway ...
wwwkrcmar.in.tum.de
Management des Wissens über Kunden in Dienstleistungsunternehmen" (MW-KiD), Kennzeichen 01HW0196,... more Management des Wissens über Kunden in Dienstleistungsunternehmen" (MW-KiD), Kennzeichen 01HW0196, verwaltet durch das Deutsche Luft-und Raumfahrtzentrum (DLR) in Bonn.
Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model., 2010
Searching for patterns in conceptual models is useful for a number of purposes, for example revea... more Searching for patterns in conceptual models is useful for a number of purposes, for example revealing syntactical errors, model comparison, and identification of business process improvement potentials. In this contribution, we introduce a formal approach for the specification and matching of structural patterns in conceptual models. Unlike existing approaches, we do not focus on a certain application problem or a specific modelling language. Instead, our approach is generic making it applicable for any pattern matching purpose and most conceptual modelling languages. In order to build sets representing structural model patterns, we define formal operations based on set theory, which can be applied to arbitrary models represented by sets. The basic sets represent the model elements, which in turn originate from the modelling language specification’s instances. Besides a conceptual and formal specification of our approach, we present particular application examples and a prototypical...
Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model., 2010
The need to extensively model business processes for multiple purposes (e.g., documentation, comp... more The need to extensively model business processes for multiple purposes (e.g., documentation, compliance management, analysis and optimisation etc.) is of major relevance to banks. Efficiently modelling and automatically analysing business process models not only in a syntactical but also in a semantic way becomes increasingly important in order to save costs during process model construction and achieve additional value from process modelling initiatives. In this article, we introduce a domain-specific semantic business process modelling language (BPML), which supports efficient modelling and semantic analysis needs of banks. We do this by adapting an existing domain-specific BPML from the public sector and applying an evolutionary design science research approach that covers several design science cycle iterations. We triangulate and evaluate the final design science artefact (a new semantic BPML for banks) with the help of a multi-method approach using interviews, round table disc...
Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model., 2009
Customers in B2B as well as B2C markets increasingly demand integrated problem solutions from the... more Customers in B2B as well as B2C markets increasingly demand integrated problem solutions from their suppliers, comprising both physical artefacts (products) and services. Applying a mixed bundling strategy to offer such value bundles to customers foremost requires a sound configuration and economic calculation of value propositions, based on previously defined modules of products and services. In this paper, a modelling language is introduced to describe the function and structure of such modules, as well as to calculate the economic consequences of value propositions on a customer-individual level. The proposed modelling language has been embedded into a software tool to evaluate its utility regarding the customization and offering of integrated value bundles to customers.
Dimensionen helfen bei der Strukturierung von Inhalten. Gültige Dimensionen können für jedes Fors... more Dimensionen helfen bei der Strukturierung von Inhalten. Gültige Dimensionen können für jedes Forschungsportal neu definiert werden. ...
Information Age Economy, 2001
Vielzahl interdependenter Einflussfaktoren verschiedener Kategorien bestimmt. Der Beitrag stellt ... more Vielzahl interdependenter Einflussfaktoren verschiedener Kategorien bestimmt. Der Beitrag stellt Klassifikationsmöglichkeiten für Gestaltungs-parameter unddeterminanten im PPS-Kontext vor und skizziert Anforderungen an eine neue, Workflow-einbeziehende Architektur von PPS-Systemen.
Organisatorische Integration von Flexiblen Fertigungssystemen durch CIM und Logistik
Flexible Fertigungssysteme, 1993
Den Marktforderungen nach einem variantenreichen und qualitativ anspruchsvollen Produktspektrum, ... more Den Marktforderungen nach einem variantenreichen und qualitativ anspruchsvollen Produktspektrum, das in kurzer Lieferzeit termingetreu zur Verfugung zu stellen ist, steht gleichzeitig auf betrieblicher Seite ein hoher Kostensenkungsdruck entgegen. Daraus last sich die Notwendigkeit einer ebenso flexiblen wie produktiven Fertigung ableiten. Dieser konnen konventionelle Fertigungsstrukturen wie Werkstatt- oder Fliesfertigung aber nur eingeschrankt gerecht werden, da hierbei die Ziele Flexibilitat und Produktivitat nicht im verlangten harmonischen Verhaltnis, sondern konfliktar zueinander stehen.
Eksmo Publishing , 2007
Цель данной книги-помочь российским компаниям продуманно и системно осуществить переход от функци... more Цель данной книги-помочь российским компаниям продуманно и системно осуществить переход от функционального подхода к процессному и шаг за шагом провести преобразовательные процессы, опираясь на опыг западноевропейских компании. Книга составлена в соответствии с фазами типичного реорганизационного проекта и представляет собой руководство по планированию и проведению мероприятий, связанных с использованием процессного подхода. В России данную книгу можно назвать уникальной как с точки зрения практической применимости для реального бизнеса-менеджмента российских организаций, так и с точки зрения академического образования-студентов вузов по специальностям «Экономика», «ИТ в экономике» и «Бизнес-информатика» Основой для первого российского издания данной книги послужило пятое немецкое издание книги «Менеджмент процессов», ставшее в Германии одним из бестселлеров в области управления бизнес-процессами Общие концептуальные основы целенаправленного внедрения процессною подхода представлены в виде четкой последовательности действий, а объяснение затронутых проблем на сквозном комплексном примере позволяет провести параллели к реалиям российского бизнеса и применить описанные концепции непосредственно на практике. Таким образом, дизайн этой книги следует принципу: «Столько практики, сколько возможно, и столько теории, сколько необходимо»
Springer, 2016
This book presents and discusses the most recent innovations, trends, results, experiences and co... more This book presents and discusses the most recent innovations, trends, results, experiences and concerns with regard to information systems. Individual chapters focus on IT for facility management, process management, and applications, corporate information systems, design, and manufacturing automation. The book includes new findings on software engineering, industrial internet, engineering cloud, and advance BPM methods. It presents the latest research on intelligent information systems, computational intelligence methods in Information Systems and new trends in Business Process Management, making it a valuable resource for both researchers and practitioners looking to expand their information systems expertise.