Albert Imahsunu | University of Benin (original) (raw)

Albert Imahsunu

Phone: +2348066146525
Address: Benin, Nigeria

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Research paper thumbnail of QUEUING THEORY FOR HEALTHCARE OPERATIONS MANAGEMENT: A Case Study of University of Benin Health Center and Faith Mediplex.

Queues are characterized structures fashioned to maintain order and create a hold on time, money ... more Queues are characterized structures fashioned to maintain order and create a hold on time, money and human contribution towards development and efficient performance of any system. Queues are experienced in our everyday activities. Queue causes inconvenience to individuals (patients) and economic costs to firms and organizations. Patients wait for minutes, hours, days or months to receive medical service-waiting before, during or after being served. Queuing theory is a mathematical approach to the study of waiting in lines/queues. This research presents the results of a study that evaluates the effectiveness of a queuing model in identifying the major bottleneck in healthcare operations. It uses chi-square and Erlang's queuing to analyse data collected from the University of Benin Health Center and the Faith Mediplex center over one month period. Results showed that queue characteristics existing at the healthcare centers during the situation analysis was a single server multiple queue model. However, after the study was done involving staff at the understudy healthcare centers, it was discovered that queuing is mainly found in record unit and doctor consultation waiting lobby. We finally came to a conclusion and made the some recommendations on how best healthcare centers can maximize the benefits of queuing model for good and effective operations.

Research paper thumbnail of MOTIVATIONAL TECHNIQUES FOR WORKERS' PRODUCTIVITY: THE TELECOM. EXPERIENCE

This research project provides an insight into the motivational techniques, for workers' producti... more This research project provides an insight into the motivational techniques, for workers' productivity in the Telecom industry. It examined what motivates workers for higher productivity and how productivity can be enhanced. The systematic study involved the use of statistical tools including percentages and chi-square. The findings showed that motivation has a positive relationship with productivity of workers. The study ended with some useful recommendations on how to direct behaviour towards the realization of organizational goals.

Research paper thumbnail of DUE PROCESS AS AN INSTRUMENT FOR PUBLIC ACCOUNTABILITY: A Case Study of Ministry of Finance and Budget

The study looked at Due Process as an Instrument for Public Accountability: a case study of

Research paper thumbnail of QUEUING THEORY FOR HEALTHCARE OPERATIONS MANAGEMENT: A Case Study of University of Benin Health Center and Faith Mediplex.

Queues are characterized structures fashioned to maintain order and create a hold on time, money ... more Queues are characterized structures fashioned to maintain order and create a hold on time, money and human contribution towards development and efficient performance of any system. Queues are experienced in our everyday activities. Queue causes inconvenience to individuals (patients) and economic costs to firms and organizations. Patients wait for minutes, hours, days or months to receive medical service-waiting before, during or after being served. Queuing theory is a mathematical approach to the study of waiting in lines/queues. This research presents the results of a study that evaluates the effectiveness of a queuing model in identifying the major bottleneck in healthcare operations. It uses chi-square and Erlang's queuing to analyse data collected from the University of Benin Health Center and the Faith Mediplex center over one month period. Results showed that queue characteristics existing at the healthcare centers during the situation analysis was a single server multiple queue model. However, after the study was done involving staff at the understudy healthcare centers, it was discovered that queuing is mainly found in record unit and doctor consultation waiting lobby. We finally came to a conclusion and made the some recommendations on how best healthcare centers can maximize the benefits of queuing model for good and effective operations.

Research paper thumbnail of MOTIVATIONAL TECHNIQUES FOR WORKERS' PRODUCTIVITY: THE TELECOM. EXPERIENCE

This research project provides an insight into the motivational techniques, for workers' producti... more This research project provides an insight into the motivational techniques, for workers' productivity in the Telecom industry. It examined what motivates workers for higher productivity and how productivity can be enhanced. The systematic study involved the use of statistical tools including percentages and chi-square. The findings showed that motivation has a positive relationship with productivity of workers. The study ended with some useful recommendations on how to direct behaviour towards the realization of organizational goals.

Research paper thumbnail of DUE PROCESS AS AN INSTRUMENT FOR PUBLIC ACCOUNTABILITY: A Case Study of Ministry of Finance and Budget

The study looked at Due Process as an Instrument for Public Accountability: a case study of

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