Walter Fernández | The University of New South Wales (original) (raw)

Papers by Walter Fernández

Research paper thumbnail of Advancing Qualitative IS Research Methodologies: Expanding Horizons and Seeking New Paths

Journal of the Association for Information Systems, 2020

Bookmarks Related papers MentionsView impact

Research paper thumbnail of More than Hope and Good Intentions: Deploying Technology at the Edge of Development

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Strategic Supply Chain Management in a Large Bakery

Bookmarks Related papers MentionsView impact

Research paper thumbnail of IT outsourcing by small and medium enterprises: Experiences from Singapore

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Is there such a thing as agile IT program management

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Integration networks in IT-enabled transformation programs

International Journal of Managing Projects in Business, Jun 28, 2022

PurposeDiscover how organizations effectively integrate the temporary program outputs into the pe... more PurposeDiscover how organizations effectively integrate the temporary program outputs into the permanent organization.Design/methodology/approachA grounded theory approach deriving knowledge from interviews, field observations and documentary evidence.FindingsA network of actors integrates the multiteam program system into the overall organization, generating alternate political and implementation impetus.Research limitations/implicationsThe paper significantly contributes to the literature of IT-enabled programs by surfacing processes, mechanisms and structures that simultaneously address extant concerns in the program management literature.Practical implicationsThe directives of current research and program standards of professional societies identify an individual responsible for integrating the program output into the organization. The study indicates greater autonomy on the responsible actor requiring adjusting to changing stakeholder groups.Originality/valueThe authors add a missing link in understanding how programs can institute effective work structures to address emerging program conflicts and issues, suggesting strategies to foster interaction between temporary and permanent organizations.

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Exploring two explanations of loyalty in application service provision

European Journal of Operational Research, Sep 1, 2014

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Beyond Projects: Coordination process in IT enabled programmes

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Interdependencies and IS programme coordination and control

Programme management has been historically employed as preferred means for design, development an... more Programme management has been historically employed as preferred means for design, development and implementation of large, complex Information Systems (IS). An oft cited rationale of programme management is coordination across multiple projects and related operational activities. Coordination is an information exchange activity that allows stakeholders to gain control over interdependent programme activities. While coordination and control have been examined separately in IS project management context, there is a need to understand the process of their interplay. An important concept that links coordination and control is dependencies among programme actors, tasks and resources. We suggest a field study based exploration of dependencies in IS programmes that is expected to explain the process of coordination and control in IS programme and in doing so we can extend the coordination theory.

Bookmarks Related papers MentionsView impact

Research paper thumbnail of IS Education for Executives: Joys and Pains

International Conference on Information Systems, 2014

Bookmarks Related papers MentionsView impact

Research paper thumbnail of The shifting sand of program coordination effort: lessons from IT-enabled transformation programs

Bookmarks Related papers MentionsView impact

Research paper thumbnail of IS Education for Executives: Joys and Pains Panel

Executive education in IS is under the scrutiny of many institution for the potential to bring in... more Executive education in IS is under the scrutiny of many institution for the potential to bring in financial revenues. However teaching executives can be a very challenging task because of their previous experiences, variation in their previous education, and multiplicity of motivations for pursuing a continuous education. The panel aims at sharing successful experiences and highlighting challenges of dealing with executive audiences. The panel will present the results of a large survey among executive students and identify the three most significant elements emerged from the survey: the importance of theory that is actionable, the importance of varied pedagogical tools and practices, and the importance of relevance beyond practical tools. Based on a survey that will be distributed to the audience at the beginning of the panel, the audience will be actively engaged in sharing their experiences on the three topics aiming at capitalize and sum up on the collective knowledge of the room.

Bookmarks Related papers MentionsView impact

Research paper thumbnail of The Changing Value of Enterprise Architecture Capability Maturity

Proceedings - Academy of Management, Aug 1, 2020

Enterprise architecture (EA) is becoming an important practice for organizations to createthe ope... more Enterprise architecture (EA) is becoming an important practice for organizations to createthe operational backbone that supports digital strategy (Iansiti and Lakhani, 2019; Ross and Quaadgras, 2012). However, for its importance, EA is also difficult to implement. For some, it is a practice that brings order, clarity, and value, while for others, it is a draining and expensive nuisance (Ross, Weill, & Robertson, 2006). Enterprise architects struggle to show clear benefits of EA and to provide justification for sustained spending on EA (Tamm, Seddon, Shanks, Reynolds, & Frampton, 2015). The result is that EA programs tend to be closed prematurely before they can deliver compelling value (Gong and Janssen, 2019; Ross and Quaadgras, 2012). A reason behind the controversial nature of EA benefits may reside in the limited understanding of EA benefits (Niemi & Pekkola, 2016) and how they change over time (Lange, Mendling, and Recker, 2016). The literature on EA benefits is fairly recent (e.g., Foorthuis, van Steenbergen, Brinkkemper, & Bruls, 2016; Gong & Janssen, 2019; Shanks, Gloet, Someh, Frampton, & Tamm, 2018) and the results have been contradictory (Niemi & Pekkola, 2016). A possible reason may be that the different EA value frameworks do not take a dynamic perspective that recognizes that EA benefits depend on the maturity that an organization has accrued with EA. On this basis, we seek to answer the following research question: How do the perceived benefits of EA evolve with the maturity of EA capabilities in organizations?To contribute to the ongoing debate about dynamics of the business value of EA, we have conducted a longitudinal case study at GMEM, a global electronics manufacturer where we followed the evolution of the EA practice. Our analysis shows that EA capability produces benefits that go hand in hand with the maturation of the capability itself hence proving that benefit expectations for EA need to be timed according to the maturity of the EA capability

Bookmarks Related papers MentionsView impact

Research paper thumbnail of IT-Driven Modernisation in Agriculture: New theories for a new phenomenon

Information Systems Foundations: Theory Building in Information Systems, Oct 1, 2012

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Qualitative Methods in IS/IT Research: Issues, Contributions and Challenges ? Forward

Australasian Journal of Information Systems, May 1, 2012

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Editorial: Qualitative methods in information systems research

Australasian Journal of Information Systems, 2012

Bookmarks Related papers MentionsView impact

Research paper thumbnail of What Grounded Theory Is…A Critically Reflective Conversation Among Scholars

Organizational Research Methods, Jan 7, 2015

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Understanding web enjoyment experiences and informal learning: A study in a museum context

Decision Support Systems, Nov 1, 2012

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Commentary on Davison and Martinsons' ‘Context is King! Considering particularism in research design and reporting’

Journal of Information Technology, Sep 1, 2016

Bookmarks Related papers MentionsView impact

Research paper thumbnail of The transformational dimension in the realization of business value from information technology

Journal of Strategic Information Systems, Sep 1, 2006

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Advancing Qualitative IS Research Methodologies: Expanding Horizons and Seeking New Paths

Journal of the Association for Information Systems, 2020

Bookmarks Related papers MentionsView impact

Research paper thumbnail of More than Hope and Good Intentions: Deploying Technology at the Edge of Development

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Strategic Supply Chain Management in a Large Bakery

Bookmarks Related papers MentionsView impact

Research paper thumbnail of IT outsourcing by small and medium enterprises: Experiences from Singapore

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Is there such a thing as agile IT program management

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Integration networks in IT-enabled transformation programs

International Journal of Managing Projects in Business, Jun 28, 2022

PurposeDiscover how organizations effectively integrate the temporary program outputs into the pe... more PurposeDiscover how organizations effectively integrate the temporary program outputs into the permanent organization.Design/methodology/approachA grounded theory approach deriving knowledge from interviews, field observations and documentary evidence.FindingsA network of actors integrates the multiteam program system into the overall organization, generating alternate political and implementation impetus.Research limitations/implicationsThe paper significantly contributes to the literature of IT-enabled programs by surfacing processes, mechanisms and structures that simultaneously address extant concerns in the program management literature.Practical implicationsThe directives of current research and program standards of professional societies identify an individual responsible for integrating the program output into the organization. The study indicates greater autonomy on the responsible actor requiring adjusting to changing stakeholder groups.Originality/valueThe authors add a missing link in understanding how programs can institute effective work structures to address emerging program conflicts and issues, suggesting strategies to foster interaction between temporary and permanent organizations.

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Exploring two explanations of loyalty in application service provision

European Journal of Operational Research, Sep 1, 2014

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Beyond Projects: Coordination process in IT enabled programmes

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Interdependencies and IS programme coordination and control

Programme management has been historically employed as preferred means for design, development an... more Programme management has been historically employed as preferred means for design, development and implementation of large, complex Information Systems (IS). An oft cited rationale of programme management is coordination across multiple projects and related operational activities. Coordination is an information exchange activity that allows stakeholders to gain control over interdependent programme activities. While coordination and control have been examined separately in IS project management context, there is a need to understand the process of their interplay. An important concept that links coordination and control is dependencies among programme actors, tasks and resources. We suggest a field study based exploration of dependencies in IS programmes that is expected to explain the process of coordination and control in IS programme and in doing so we can extend the coordination theory.

Bookmarks Related papers MentionsView impact

Research paper thumbnail of IS Education for Executives: Joys and Pains

International Conference on Information Systems, 2014

Bookmarks Related papers MentionsView impact

Research paper thumbnail of The shifting sand of program coordination effort: lessons from IT-enabled transformation programs

Bookmarks Related papers MentionsView impact

Research paper thumbnail of IS Education for Executives: Joys and Pains Panel

Executive education in IS is under the scrutiny of many institution for the potential to bring in... more Executive education in IS is under the scrutiny of many institution for the potential to bring in financial revenues. However teaching executives can be a very challenging task because of their previous experiences, variation in their previous education, and multiplicity of motivations for pursuing a continuous education. The panel aims at sharing successful experiences and highlighting challenges of dealing with executive audiences. The panel will present the results of a large survey among executive students and identify the three most significant elements emerged from the survey: the importance of theory that is actionable, the importance of varied pedagogical tools and practices, and the importance of relevance beyond practical tools. Based on a survey that will be distributed to the audience at the beginning of the panel, the audience will be actively engaged in sharing their experiences on the three topics aiming at capitalize and sum up on the collective knowledge of the room.

Bookmarks Related papers MentionsView impact

Research paper thumbnail of The Changing Value of Enterprise Architecture Capability Maturity

Proceedings - Academy of Management, Aug 1, 2020

Enterprise architecture (EA) is becoming an important practice for organizations to createthe ope... more Enterprise architecture (EA) is becoming an important practice for organizations to createthe operational backbone that supports digital strategy (Iansiti and Lakhani, 2019; Ross and Quaadgras, 2012). However, for its importance, EA is also difficult to implement. For some, it is a practice that brings order, clarity, and value, while for others, it is a draining and expensive nuisance (Ross, Weill, & Robertson, 2006). Enterprise architects struggle to show clear benefits of EA and to provide justification for sustained spending on EA (Tamm, Seddon, Shanks, Reynolds, & Frampton, 2015). The result is that EA programs tend to be closed prematurely before they can deliver compelling value (Gong and Janssen, 2019; Ross and Quaadgras, 2012). A reason behind the controversial nature of EA benefits may reside in the limited understanding of EA benefits (Niemi & Pekkola, 2016) and how they change over time (Lange, Mendling, and Recker, 2016). The literature on EA benefits is fairly recent (e.g., Foorthuis, van Steenbergen, Brinkkemper, & Bruls, 2016; Gong & Janssen, 2019; Shanks, Gloet, Someh, Frampton, & Tamm, 2018) and the results have been contradictory (Niemi & Pekkola, 2016). A possible reason may be that the different EA value frameworks do not take a dynamic perspective that recognizes that EA benefits depend on the maturity that an organization has accrued with EA. On this basis, we seek to answer the following research question: How do the perceived benefits of EA evolve with the maturity of EA capabilities in organizations?To contribute to the ongoing debate about dynamics of the business value of EA, we have conducted a longitudinal case study at GMEM, a global electronics manufacturer where we followed the evolution of the EA practice. Our analysis shows that EA capability produces benefits that go hand in hand with the maturation of the capability itself hence proving that benefit expectations for EA need to be timed according to the maturity of the EA capability

Bookmarks Related papers MentionsView impact

Research paper thumbnail of IT-Driven Modernisation in Agriculture: New theories for a new phenomenon

Information Systems Foundations: Theory Building in Information Systems, Oct 1, 2012

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Qualitative Methods in IS/IT Research: Issues, Contributions and Challenges ? Forward

Australasian Journal of Information Systems, May 1, 2012

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Editorial: Qualitative methods in information systems research

Australasian Journal of Information Systems, 2012

Bookmarks Related papers MentionsView impact

Research paper thumbnail of What Grounded Theory Is…A Critically Reflective Conversation Among Scholars

Organizational Research Methods, Jan 7, 2015

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Understanding web enjoyment experiences and informal learning: A study in a museum context

Decision Support Systems, Nov 1, 2012

Bookmarks Related papers MentionsView impact

Research paper thumbnail of Commentary on Davison and Martinsons' ‘Context is King! Considering particularism in research design and reporting’

Journal of Information Technology, Sep 1, 2016

Bookmarks Related papers MentionsView impact

Research paper thumbnail of The transformational dimension in the realization of business value from information technology

Journal of Strategic Information Systems, Sep 1, 2006

Bookmarks Related papers MentionsView impact