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Research paper thumbnail of Strategy of Maintaining Customer Loyalty (PT. Cipta Griya Dewata Case Study)

This study aims to analyze and find out what strategies are carried out at PT Cipta Griya Dewata ... more This study aims to analyze and find out what strategies are carried out at PT Cipta Griya Dewata in maintaining customer loyalty during the Covid-19 pandemic. The research method used is qualitative research methods. The informants in this study were managers and consumers from PT Cipta Griya Dewata who were taken by purposive sampling technique. Data analysis in this study used data triangulation by analyzing the results of observations, interviews, and documentation obtained from the study. The results of the study stated that in terms of SWOT, the strengths of PT. Cipta Griya Dewata includes enthusiasm, hospitality and good communication. The disadvantages include the lack of responsiveness of staff. The opportunities are broader marketing. The threat of increasingly fierce trade competition. Meanwhile, in terms of the Customer Relationship Management Strategy, companies are required to be consumer-centered, must understand the profile of consumers to understand more deeply the character of their consumers. Operational Customer Relationship Management that uses software has not been applied at PT. Cipta Griya Dewata. Analytical Customer Relationship Management is concerned with capturing, storing, extracting, integrating, processing, interpreting, distributing, using and reporting customer-related data to increase customer value and the company has been well done by PT.

Research paper thumbnail of Strategy of Maintaining Customer Loyalty (PT. Cipta Griya Dewata Case Study)

This study aims to analyze and find out what strategies are carried out at PT Cipta Griya Dewata ... more This study aims to analyze and find out what strategies are carried out at PT Cipta Griya Dewata in maintaining customer loyalty during the Covid-19 pandemic. The research method used is qualitative research methods. The informants in this study were managers and consumers from PT Cipta Griya Dewata who were taken by purposive sampling technique. Data analysis in this study used data triangulation by analyzing the results of observations, interviews, and documentation obtained from the study. The results of the study stated that in terms of SWOT, the strengths of PT. Cipta Griya Dewata includes enthusiasm, hospitality and good communication. The disadvantages include the lack of responsiveness of staff. The opportunities are broader marketing. The threat of increasingly fierce trade competition. Meanwhile, in terms of the Customer Relationship Management Strategy, companies are required to be consumer-centered, must understand the profile of consumers to understand more deeply the character of their consumers. Operational Customer Relationship Management that uses software has not been applied at PT. Cipta Griya Dewata. Analytical Customer Relationship Management is concerned with capturing, storing, extracting, integrating, processing, interpreting, distributing, using and reporting customer-related data to increase customer value and the company has been well done by PT.

Research paper thumbnail of ARSITEKTUR & PERILAKU.pptx

Research paper thumbnail of Manik Ring Cucupu

Salah satu materi dari mahasiswa unud mengenai manik ring cucupu dalam arsitektur bali

Research paper thumbnail of Prinsip Rumah China

Perkembangan arsitektur di dunia sangat pesat, hal ini terbukti dengan munculnya bangunan-banguna... more Perkembangan arsitektur di dunia sangat pesat, hal ini terbukti dengan munculnya bangunan-bangunan yang inovatif , kreatif serta dilengkapi dengan teknologi yang modern. Tentunya, itu merupakan kabar yang baik.
Namun di sisi lain, beberapa golongan masyarakat mulai meninggalkan arsitektur rumah tradisional dan beralih ke arsitektur rumah modern. Entah karena faktor ekonomi atau sosial. Hal tersebut akan berdampak pada kepunahan dari arsitektur tradisional.
Cina merupakan negara dengan penduduk yang padat dan berasal dari berbagai daerah di belahan dunia. Hal ini menyebabkan masuknya budaya asing ke Cina dan membuat terjadinya beberapa perubahan dari berbagai sudut, khususnya di bidang arsitektur. Tapi, di beberapa daerah tetap mempertahankan rumah dengan konsep tradisional.
Dengan memahami prinsip-prinsip arsitektur yang sudah menjadi warisan dari budaya Cina, maka tidak akan terjadi penyimpangan dalam membangun rumah di Cina.

Research paper thumbnail of Sikut dalam Arsitektur Tradisional Bali

Books by Dian S

Research paper thumbnail of EDWARD T. WHITE

Conference Presentations by Dian S

Research paper thumbnail of 2 Kode Etik Arsitek dan Kaidah Tata Laku Profesi(1).ppt

Research paper thumbnail of Strategy of Maintaining Customer Loyalty (PT. Cipta Griya Dewata Case Study)

This study aims to analyze and find out what strategies are carried out at PT Cipta Griya Dewata ... more This study aims to analyze and find out what strategies are carried out at PT Cipta Griya Dewata in maintaining customer loyalty during the Covid-19 pandemic. The research method used is qualitative research methods. The informants in this study were managers and consumers from PT Cipta Griya Dewata who were taken by purposive sampling technique. Data analysis in this study used data triangulation by analyzing the results of observations, interviews, and documentation obtained from the study. The results of the study stated that in terms of SWOT, the strengths of PT. Cipta Griya Dewata includes enthusiasm, hospitality and good communication. The disadvantages include the lack of responsiveness of staff. The opportunities are broader marketing. The threat of increasingly fierce trade competition. Meanwhile, in terms of the Customer Relationship Management Strategy, companies are required to be consumer-centered, must understand the profile of consumers to understand more deeply the character of their consumers. Operational Customer Relationship Management that uses software has not been applied at PT. Cipta Griya Dewata. Analytical Customer Relationship Management is concerned with capturing, storing, extracting, integrating, processing, interpreting, distributing, using and reporting customer-related data to increase customer value and the company has been well done by PT.

Research paper thumbnail of Strategy of Maintaining Customer Loyalty (PT. Cipta Griya Dewata Case Study)

This study aims to analyze and find out what strategies are carried out at PT Cipta Griya Dewata ... more This study aims to analyze and find out what strategies are carried out at PT Cipta Griya Dewata in maintaining customer loyalty during the Covid-19 pandemic. The research method used is qualitative research methods. The informants in this study were managers and consumers from PT Cipta Griya Dewata who were taken by purposive sampling technique. Data analysis in this study used data triangulation by analyzing the results of observations, interviews, and documentation obtained from the study. The results of the study stated that in terms of SWOT, the strengths of PT. Cipta Griya Dewata includes enthusiasm, hospitality and good communication. The disadvantages include the lack of responsiveness of staff. The opportunities are broader marketing. The threat of increasingly fierce trade competition. Meanwhile, in terms of the Customer Relationship Management Strategy, companies are required to be consumer-centered, must understand the profile of consumers to understand more deeply the character of their consumers. Operational Customer Relationship Management that uses software has not been applied at PT. Cipta Griya Dewata. Analytical Customer Relationship Management is concerned with capturing, storing, extracting, integrating, processing, interpreting, distributing, using and reporting customer-related data to increase customer value and the company has been well done by PT.

Research paper thumbnail of ARSITEKTUR & PERILAKU.pptx

Research paper thumbnail of Manik Ring Cucupu

Salah satu materi dari mahasiswa unud mengenai manik ring cucupu dalam arsitektur bali

Research paper thumbnail of Prinsip Rumah China

Perkembangan arsitektur di dunia sangat pesat, hal ini terbukti dengan munculnya bangunan-banguna... more Perkembangan arsitektur di dunia sangat pesat, hal ini terbukti dengan munculnya bangunan-bangunan yang inovatif , kreatif serta dilengkapi dengan teknologi yang modern. Tentunya, itu merupakan kabar yang baik.
Namun di sisi lain, beberapa golongan masyarakat mulai meninggalkan arsitektur rumah tradisional dan beralih ke arsitektur rumah modern. Entah karena faktor ekonomi atau sosial. Hal tersebut akan berdampak pada kepunahan dari arsitektur tradisional.
Cina merupakan negara dengan penduduk yang padat dan berasal dari berbagai daerah di belahan dunia. Hal ini menyebabkan masuknya budaya asing ke Cina dan membuat terjadinya beberapa perubahan dari berbagai sudut, khususnya di bidang arsitektur. Tapi, di beberapa daerah tetap mempertahankan rumah dengan konsep tradisional.
Dengan memahami prinsip-prinsip arsitektur yang sudah menjadi warisan dari budaya Cina, maka tidak akan terjadi penyimpangan dalam membangun rumah di Cina.

Research paper thumbnail of Sikut dalam Arsitektur Tradisional Bali

Research paper thumbnail of EDWARD T. WHITE

Research paper thumbnail of 2 Kode Etik Arsitek dan Kaidah Tata Laku Profesi(1).ppt