Amer Hamzah Jantan | UPM - Universiti Putra Malaysia (original) (raw)

Papers by Amer Hamzah Jantan

TEM Journal, 2022

Electronic Speed Supervisor, a device that discloses the real-time speed of express bus to passen... more Electronic Speed Supervisor, a device that discloses the real-time speed of express bus to passengers is proposed for express bus to solve both intentional speed violation and faulty engine speed limiter. Ex-ante cost-benefit analysis is carried out to assist managers in making decision between alternatives; (1) investment of RM3,000 per bus with monthly maintenance of RM100 per bus, (2) monthly rental and maintenance of RM300 per bus. Additional fare of 50cents per passenger is charged to gain revenue. alternative (1) is found to produce a better net present value, NPV and benefit cost ratio, BCR.

International Journal of Productivity and Quality Management

This book contains thirteen chapters contributed by the authors who specialized in their own area... more This book contains thirteen chapters contributed by the authors who specialized in their own areas of business studies. This publication provides a platform for contributors to address the topics of their choices that are generally current in nature. It is also a platform for PhD students to write together with members of their supervisory committees. The readers would find a wide array of findings, conceptual frameworks and suggestions for further research being offered by the respective authors. It is hoped that this book is of great value to the readers for its informative and useful nature. The Chapters in this book contain current challenges and opportunities in the areas of organizational behavior and leadership. The Editor would like to thank all contributors of the chapters for their commitment and dedication; and to the Head of Department of Management and Marketing, Assoc. Prof. Dr. Ho Jo Ann; and the Dean of Faculty of Economics and Management, Professor Dr. Azali Mohamed...

Academy of Strategic Management Journal, 2018

The multi-group analysis based on the Structural Equation Modelling (SEM) was used to test the mo... more The multi-group analysis based on the Structural Equation Modelling (SEM) was used to test the moderation effects of gender in the relationships between Work Family Conflict (W to FC) and Job Satisfaction (JS)/Family Work Conflict (F to WC) and Job Satisfaction (JS). Using convenience sampling technique, data was collected from 273 respondents who work as academicians in private universities in Bangladesh. The finding of this research is that gender doesn’t moderate the relationships between W to FC and JS/F to WC and JS. This study has added value to the Human Resource Management and Organizational Behaviour literature by determining the circumstances that influence both directions of W-FC on job satisfaction.

CommRN: Other Organizational Communication (Topic), 2017

This paper aims to examine the use of succession planning, flexibility and communication to ensur... more This paper aims to examine the use of succession planning, flexibility and communication to ensure female participation in the leadership positions in the Ready Made Garments (RMG) industry of Bangladesh. Study used quantitative strategy and cross-sectional survey method to collect the data from 250 employees with education level of intermediate to masters. Results demonstrated that more than 90% of participants rated the level of succession planning, flexibility and communication used in RMG organisations as low to bring females into leadership positions. Since, no study identifying the use of three antecedents in Bangladesh has been conducted so far, significance of this study lies in highlighting the exact antecedents to be improved in RMG organizations of Bangladesh to increase female participation in leadership positions.

Other Topics Women's & Gender Studies eJournal, 2018

The purpose of this study is to examine key influences that create barriers to female employees’ ... more The purpose of this study is to examine key influences that create barriers to female employees’ progression in leadership positions in Ready Made Garments (RMG) organisations. The area of enquiry is the ready-made garment producing organizations based on qualitative research. 8 participants from one of the biggest RMG organisations in Saver, Dhaka, Bangladesh were interviewed for the research. Rich qualitative data provided by the participants were used to identify a number of key factors influencing organisational behaviour and culture. The organisational behavioural influences include lack of work-life balance, patriarchal and bureaucratic structure, while cultural influences are gender stereotyping and lack of self-confidence. Further analysis of findings revealed several ways to overcome factors that create barriers for women holding leadership positions including seeking mentors and building self-confidence. The study is specifically valuable for females working in RMG organiz...

European Journal of Business and Management, 2018

Purpose: Balanced Scorecard (BSC) translates a company strategic direction and objectives into ac... more Purpose: Balanced Scorecard (BSC) translates a company strategic direction and objectives into actionable initiatives and measurement not only to profit but also the non-profit organisation. BSC is the first to tool which examine a balanced view despite the financial performance. The measure incorporated in the Balance Scorecard also provides a balance between the outcome measure and the performance drivers, as well as a balance between internal and external measure. The main purpose of this study is to increase understanding of the threats which may cause BSC initiatives in the non-profit.Design/methodology/approach: This study will be using exploratory method by deploying an analysis of literature review of the BSC and its perspective and barriers found in previous studies. Later a case research was employed using five selected non-profit as a case organisation. A simple qualitative research method been used.Findings: Despite being worldwide popularity and its recognition as a pow...

HEN: Mid/Trans East (Topic), 2018

This study particularly focuses on Industry 4.0 in developing countries and, in particular, that ... more This study particularly focuses on Industry 4.0 in developing countries and, in particular, that of Bangladesh, which has been recognised as one of the fastest growing economies in South Asia. Prior to collecting the required data, a review was carried out on Industry 4.0 and the current prospect of it in the developing countries. The field study consisted of ten semi-structured interviews comprising of ten main questions concerning Industry 4.0 with ten scholars from both the Bangladeshi universities and various worldwide corporate sectors. The interviews lasted approximately thirty minutes and were conducted in English. After a successful analysis of all the interview transcripts, the study finds five main challenges along with some opportunities to apply Industry 4.0 in Bangladesh. The challenges include poor infrastructure, availability of cheaper labour, and expensive installation of technologies, lack of government supports and lack of knowledge. With this being the first rese...

This paper outlines its significance to the both academic and practice arena. The main question, ... more This paper outlines its significance to the both academic and practice arena. The main question, therefore, underpinning this paper and research inform it is: • How appropriate the Western-Style HRM practices to the emerging countries specifically in Bangladesh.

Taking an upper echelon theoretical perspective in public sector higher education, this systemati... more Taking an upper echelon theoretical perspective in public sector higher education, this systematic literature review had quadruple objectives. First, to identify the gap in the existing literature on transformational leadership (TL). Second, to suggest a comprehensive instrument for a higherorder construct of TL. Third, to propose a rigorous research framework for future empirical research, and fourth, to propose an appropriate research methodology for that empirical research. Using a systematic literature review approach, various databases were accessed to obtain current literature on the topic. Transformational leadership constructs were extensively explored for current concept developments and available measurement scales. A research model was proposed according to transformational leadership, and upper echelon theoretical frames and appropriate research methodology was recommended. The study found that the research on the TL, its antecedents, factors, and outcomes were still bei...

This paper aims to identify the sources and levels of work stress experienced by frontline, middl... more This paper aims to identify the sources and levels of work stress experienced by frontline, middle and senior managers within business organizations in Bangladesh. Six factors are considered as the major antecedents of work stress namely role overload (qualitative), role overload (quantitative), role conflict, role ambiguity, responsibility for others and career development. Study has used a cross-sectional survey to collect quantitative data from 457 respondents in particular three managerial positions, frontline, middle and senior from 36 randomly selected business organizations operating in private sector of Bangladesh. Results have revealed that 80.40% of participants experience moderate levels of work stress in their workplace. Career development and responsibility for others are identified as the most significant sources of work stress in Bangladeshi business organizations. Role conflict and role ambiguity have been found as stressors causing reasonably least amount of work st...

Journal of International Business and Management

Taking an upper echelon theoretical perspective in public sector higher education, this systemati... more Taking an upper echelon theoretical perspective in public sector higher education, this systematic literature review had quadruple objectives. First, to identify the gap in the existing literature on transformational leadership (TL). Second, to suggest a comprehensive instrument for a higherorder construct of TL. Third, to propose a rigorous research framework for future empirical research, and fourth, to propose an appropriate research methodology for that empirical research. Using a systematic literature review approach, various databases were accessed to obtain current literature on the topic. Transformational leadership constructs were extensively explored for current concept developments and available measurement scales. A research model was proposed according to transformational leadership, and upper echelon theoretical frames and appropriate research methodology was recommended. The study found that the research on the TL, its antecedents, factors, and outcomes were still being developed. Various dimensions with different conflicting and complementing questionnaires and numerous instruments from the literature on TL construct have been identified. As a result, a research framework was proposed to conduct future research on transformational leadership and organisational effectiveness with a mediating role of technology innovation to fill the acknowledged gap. This study is among the first research to propose technology innovation in higher education context. Two of the newly launched techniques IPMA and CTA are recommended to enhance the robustness of any study involving technology innovation.

Theory and Practice in Hospitality and Tourism Research, 2014

Performance …, 2004

... Emanuele Lettieri, Francesca Borga, Cristina Masella and Alberto Savoldelli ABSTRACT Many aca... more ... Emanuele Lettieri, Francesca Borga, Cristina Masella and Alberto Savoldelli ABSTRACT Many academics suggest that performance measurement [PM] could help ... The review was aimed at understanding the factors that influence:(i) the design exercise in the non-profit context ...

This study looks at the implementation of the lifelong learning policy and its practice in Malays... more This study looks at the implementation of the lifelong learning policy and its practice in Malaysia. The Malaysian Government has identified Community Colleges as hubs of lifelong learning in 2005. This was done through a Cabinet decision under the Premiership of Tun Abdullah Ahmad Badawi. As hubs of lifelong learning, the role being played by community colleges is crucial in the success of the lifelong learning agenda. Lifelong learning is also one of the main thrusts of the Higher Education Strategic Plan launched by the Ministry of Higher Education. It is also in line with the New Economic Model as espoused by the Government of Malaysia that stresses the importance of the human capital. This study is a qualitative look at the implementation. It looks at the understanding and experiences of lifelong learning among Directors of Community Colleges throughout Malaysia. The directors are policy implementers. Thus, it is of utmost importance that these Directors understand the lifelong...

Cogent Business & Management

The purpose of conducting this research is to investigate the impact of servant leadership (SL) o... more The purpose of conducting this research is to investigate the impact of servant leadership (SL) on employee engagement (EE) through the mediating role of self-efficacy (SE) among Pakistani bank employees. The literature suggests that servant leadership leads to increased self-efficiency, which in turn enhances employee engagement. However, the direct and indirect relationship between this leadership style and employee engagement remains under-researched. The purpose of this research was therefore to investigate the impact of servant leadership on Pakistani bank employees' engagement through the mediating role of selfefficacy. Survey data was collected from public and private bank employees using the multistage sampling method. Data analysis using SmartPLS revealed that servant leadership has a direct positive impact on employee engagement. The mediating role of self-efficacy between this relationship was also found to be positive and significant, in line with the conservation of resources theory. Thus, bank managers should practice servant leadership in interacting with their employees to improve the latter's involvement in their jobs. ABOUT THE AUTHOR Sobia Zeeshan is a PhD holder from School of Business and Economics, University Putra Malaysia. Her research interests are in the field of organizational leadership, human resource management, knowledge management, behavioral issues between employer and employee and stress management.

Handbook of Research on Future Opportunities for Technology Management Education

Cloud computing is one of the most popular technology services, and its usage has increased signi... more Cloud computing is one of the most popular technology services, and its usage has increased significantly in recent years. This study aims to understand the factors that influence cloud computing adoption by Malaysian information technology (IT) companies. An in-depth review in the previous literature demonstrated a relationship between relative advantage, complexity, compatibility, top management support, firm size, technology readiness, competitive pressure, and trading partner pressure with cloud computing adoption in Malaysia. The study's findings displayed that relative advantage, compatibility, top management support, and competitive pressure significantly affect cloud computing adoption. The study contributes to applying new technological features of cloud computing adoption in the industry through a wide range of variables. The results also help companies foresee their IT investment when implementing cloud computing. The relative advantage is identified to have the highe...

TEM Journal, 2022

Electronic Speed Supervisor, a device that discloses the real-time speed of express bus to passen... more Electronic Speed Supervisor, a device that discloses the real-time speed of express bus to passengers is proposed for express bus to solve both intentional speed violation and faulty engine speed limiter. Ex-ante cost-benefit analysis is carried out to assist managers in making decision between alternatives; (1) investment of RM3,000 per bus with monthly maintenance of RM100 per bus, (2) monthly rental and maintenance of RM300 per bus. Additional fare of 50cents per passenger is charged to gain revenue. alternative (1) is found to produce a better net present value, NPV and benefit cost ratio, BCR.

International Journal of Productivity and Quality Management

This book contains thirteen chapters contributed by the authors who specialized in their own area... more This book contains thirteen chapters contributed by the authors who specialized in their own areas of business studies. This publication provides a platform for contributors to address the topics of their choices that are generally current in nature. It is also a platform for PhD students to write together with members of their supervisory committees. The readers would find a wide array of findings, conceptual frameworks and suggestions for further research being offered by the respective authors. It is hoped that this book is of great value to the readers for its informative and useful nature. The Chapters in this book contain current challenges and opportunities in the areas of organizational behavior and leadership. The Editor would like to thank all contributors of the chapters for their commitment and dedication; and to the Head of Department of Management and Marketing, Assoc. Prof. Dr. Ho Jo Ann; and the Dean of Faculty of Economics and Management, Professor Dr. Azali Mohamed...

Academy of Strategic Management Journal, 2018

The multi-group analysis based on the Structural Equation Modelling (SEM) was used to test the mo... more The multi-group analysis based on the Structural Equation Modelling (SEM) was used to test the moderation effects of gender in the relationships between Work Family Conflict (W to FC) and Job Satisfaction (JS)/Family Work Conflict (F to WC) and Job Satisfaction (JS). Using convenience sampling technique, data was collected from 273 respondents who work as academicians in private universities in Bangladesh. The finding of this research is that gender doesn’t moderate the relationships between W to FC and JS/F to WC and JS. This study has added value to the Human Resource Management and Organizational Behaviour literature by determining the circumstances that influence both directions of W-FC on job satisfaction.

CommRN: Other Organizational Communication (Topic), 2017

This paper aims to examine the use of succession planning, flexibility and communication to ensur... more This paper aims to examine the use of succession planning, flexibility and communication to ensure female participation in the leadership positions in the Ready Made Garments (RMG) industry of Bangladesh. Study used quantitative strategy and cross-sectional survey method to collect the data from 250 employees with education level of intermediate to masters. Results demonstrated that more than 90% of participants rated the level of succession planning, flexibility and communication used in RMG organisations as low to bring females into leadership positions. Since, no study identifying the use of three antecedents in Bangladesh has been conducted so far, significance of this study lies in highlighting the exact antecedents to be improved in RMG organizations of Bangladesh to increase female participation in leadership positions.

Other Topics Women's & Gender Studies eJournal, 2018

The purpose of this study is to examine key influences that create barriers to female employees’ ... more The purpose of this study is to examine key influences that create barriers to female employees’ progression in leadership positions in Ready Made Garments (RMG) organisations. The area of enquiry is the ready-made garment producing organizations based on qualitative research. 8 participants from one of the biggest RMG organisations in Saver, Dhaka, Bangladesh were interviewed for the research. Rich qualitative data provided by the participants were used to identify a number of key factors influencing organisational behaviour and culture. The organisational behavioural influences include lack of work-life balance, patriarchal and bureaucratic structure, while cultural influences are gender stereotyping and lack of self-confidence. Further analysis of findings revealed several ways to overcome factors that create barriers for women holding leadership positions including seeking mentors and building self-confidence. The study is specifically valuable for females working in RMG organiz...

European Journal of Business and Management, 2018

Purpose: Balanced Scorecard (BSC) translates a company strategic direction and objectives into ac... more Purpose: Balanced Scorecard (BSC) translates a company strategic direction and objectives into actionable initiatives and measurement not only to profit but also the non-profit organisation. BSC is the first to tool which examine a balanced view despite the financial performance. The measure incorporated in the Balance Scorecard also provides a balance between the outcome measure and the performance drivers, as well as a balance between internal and external measure. The main purpose of this study is to increase understanding of the threats which may cause BSC initiatives in the non-profit.Design/methodology/approach: This study will be using exploratory method by deploying an analysis of literature review of the BSC and its perspective and barriers found in previous studies. Later a case research was employed using five selected non-profit as a case organisation. A simple qualitative research method been used.Findings: Despite being worldwide popularity and its recognition as a pow...

HEN: Mid/Trans East (Topic), 2018

This study particularly focuses on Industry 4.0 in developing countries and, in particular, that ... more This study particularly focuses on Industry 4.0 in developing countries and, in particular, that of Bangladesh, which has been recognised as one of the fastest growing economies in South Asia. Prior to collecting the required data, a review was carried out on Industry 4.0 and the current prospect of it in the developing countries. The field study consisted of ten semi-structured interviews comprising of ten main questions concerning Industry 4.0 with ten scholars from both the Bangladeshi universities and various worldwide corporate sectors. The interviews lasted approximately thirty minutes and were conducted in English. After a successful analysis of all the interview transcripts, the study finds five main challenges along with some opportunities to apply Industry 4.0 in Bangladesh. The challenges include poor infrastructure, availability of cheaper labour, and expensive installation of technologies, lack of government supports and lack of knowledge. With this being the first rese...

This paper outlines its significance to the both academic and practice arena. The main question, ... more This paper outlines its significance to the both academic and practice arena. The main question, therefore, underpinning this paper and research inform it is: • How appropriate the Western-Style HRM practices to the emerging countries specifically in Bangladesh.

Taking an upper echelon theoretical perspective in public sector higher education, this systemati... more Taking an upper echelon theoretical perspective in public sector higher education, this systematic literature review had quadruple objectives. First, to identify the gap in the existing literature on transformational leadership (TL). Second, to suggest a comprehensive instrument for a higherorder construct of TL. Third, to propose a rigorous research framework for future empirical research, and fourth, to propose an appropriate research methodology for that empirical research. Using a systematic literature review approach, various databases were accessed to obtain current literature on the topic. Transformational leadership constructs were extensively explored for current concept developments and available measurement scales. A research model was proposed according to transformational leadership, and upper echelon theoretical frames and appropriate research methodology was recommended. The study found that the research on the TL, its antecedents, factors, and outcomes were still bei...

This paper aims to identify the sources and levels of work stress experienced by frontline, middl... more This paper aims to identify the sources and levels of work stress experienced by frontline, middle and senior managers within business organizations in Bangladesh. Six factors are considered as the major antecedents of work stress namely role overload (qualitative), role overload (quantitative), role conflict, role ambiguity, responsibility for others and career development. Study has used a cross-sectional survey to collect quantitative data from 457 respondents in particular three managerial positions, frontline, middle and senior from 36 randomly selected business organizations operating in private sector of Bangladesh. Results have revealed that 80.40% of participants experience moderate levels of work stress in their workplace. Career development and responsibility for others are identified as the most significant sources of work stress in Bangladeshi business organizations. Role conflict and role ambiguity have been found as stressors causing reasonably least amount of work st...

Journal of International Business and Management

Taking an upper echelon theoretical perspective in public sector higher education, this systemati... more Taking an upper echelon theoretical perspective in public sector higher education, this systematic literature review had quadruple objectives. First, to identify the gap in the existing literature on transformational leadership (TL). Second, to suggest a comprehensive instrument for a higherorder construct of TL. Third, to propose a rigorous research framework for future empirical research, and fourth, to propose an appropriate research methodology for that empirical research. Using a systematic literature review approach, various databases were accessed to obtain current literature on the topic. Transformational leadership constructs were extensively explored for current concept developments and available measurement scales. A research model was proposed according to transformational leadership, and upper echelon theoretical frames and appropriate research methodology was recommended. The study found that the research on the TL, its antecedents, factors, and outcomes were still being developed. Various dimensions with different conflicting and complementing questionnaires and numerous instruments from the literature on TL construct have been identified. As a result, a research framework was proposed to conduct future research on transformational leadership and organisational effectiveness with a mediating role of technology innovation to fill the acknowledged gap. This study is among the first research to propose technology innovation in higher education context. Two of the newly launched techniques IPMA and CTA are recommended to enhance the robustness of any study involving technology innovation.

Theory and Practice in Hospitality and Tourism Research, 2014

Performance …, 2004

... Emanuele Lettieri, Francesca Borga, Cristina Masella and Alberto Savoldelli ABSTRACT Many aca... more ... Emanuele Lettieri, Francesca Borga, Cristina Masella and Alberto Savoldelli ABSTRACT Many academics suggest that performance measurement [PM] could help ... The review was aimed at understanding the factors that influence:(i) the design exercise in the non-profit context ...

This study looks at the implementation of the lifelong learning policy and its practice in Malays... more This study looks at the implementation of the lifelong learning policy and its practice in Malaysia. The Malaysian Government has identified Community Colleges as hubs of lifelong learning in 2005. This was done through a Cabinet decision under the Premiership of Tun Abdullah Ahmad Badawi. As hubs of lifelong learning, the role being played by community colleges is crucial in the success of the lifelong learning agenda. Lifelong learning is also one of the main thrusts of the Higher Education Strategic Plan launched by the Ministry of Higher Education. It is also in line with the New Economic Model as espoused by the Government of Malaysia that stresses the importance of the human capital. This study is a qualitative look at the implementation. It looks at the understanding and experiences of lifelong learning among Directors of Community Colleges throughout Malaysia. The directors are policy implementers. Thus, it is of utmost importance that these Directors understand the lifelong...

Cogent Business & Management

The purpose of conducting this research is to investigate the impact of servant leadership (SL) o... more The purpose of conducting this research is to investigate the impact of servant leadership (SL) on employee engagement (EE) through the mediating role of self-efficacy (SE) among Pakistani bank employees. The literature suggests that servant leadership leads to increased self-efficiency, which in turn enhances employee engagement. However, the direct and indirect relationship between this leadership style and employee engagement remains under-researched. The purpose of this research was therefore to investigate the impact of servant leadership on Pakistani bank employees' engagement through the mediating role of selfefficacy. Survey data was collected from public and private bank employees using the multistage sampling method. Data analysis using SmartPLS revealed that servant leadership has a direct positive impact on employee engagement. The mediating role of self-efficacy between this relationship was also found to be positive and significant, in line with the conservation of resources theory. Thus, bank managers should practice servant leadership in interacting with their employees to improve the latter's involvement in their jobs. ABOUT THE AUTHOR Sobia Zeeshan is a PhD holder from School of Business and Economics, University Putra Malaysia. Her research interests are in the field of organizational leadership, human resource management, knowledge management, behavioral issues between employer and employee and stress management.

Handbook of Research on Future Opportunities for Technology Management Education

Cloud computing is one of the most popular technology services, and its usage has increased signi... more Cloud computing is one of the most popular technology services, and its usage has increased significantly in recent years. This study aims to understand the factors that influence cloud computing adoption by Malaysian information technology (IT) companies. An in-depth review in the previous literature demonstrated a relationship between relative advantage, complexity, compatibility, top management support, firm size, technology readiness, competitive pressure, and trading partner pressure with cloud computing adoption in Malaysia. The study's findings displayed that relative advantage, compatibility, top management support, and competitive pressure significantly affect cloud computing adoption. The study contributes to applying new technological features of cloud computing adoption in the industry through a wide range of variables. The results also help companies foresee their IT investment when implementing cloud computing. The relative advantage is identified to have the highe...

REVIEW OF INTERNATIONAL GEOGRAPHICAL EDUCATION, 2021

Leveraging existing literature, this paper reviews the factors that affect the online purchasing ... more Leveraging existing literature, this paper reviews the factors that affect the online purchasing behaviour of fashion consumers in Malaysia. It aims to deduce the effect that various technologies have on fashion consumption and the drivers of the changes in consumer behaviour. The approach taken builds on existing frameworks for categorising technologies as processes, products, and services and then analyses the effect of the different marketing technologies on fashion consumption in Malaysia. The ability of the young middle class to earn more money and experience global fashion trends are key drivers of the change in their consumption behaviour. The outcome is an increased need for exciting experiences when shopping, and higher fashion tastes which can be attributed to the ever-increasing trends in technological innovations.