liesta verawati | UPN "Veteran" Yogyakarta (original) (raw)

Papers by liesta verawati

Research paper thumbnail of Faktor Penentu Loyalitas Merek Pada Kopi Pandawa DI Indonesia

Fonduri de investiţii, Jun 21, 2024

This research was conducted to assess the factors that influence brand loyalty for Pandawa ground... more This research was conducted to assess the factors that influence brand loyalty for Pandawa ground coffee in Indonesia. This research aims to determine the influence of brand image, brand loyalty, brand awareness, and brand experience, both partially and simultaneously, on online customer brand loyalty at Kopi Pandawa in Indonesia. The sample used was 100 people, namely people who had bought Pandawa ground coffee online. The data analysis technique used is a multiple regression analysis technique using the SPSS version 25 application to process the data. The research results show that for the simultaneous test, the variables brand image, brand trust, brand awareness, and brand experience together have a positive and significant effect on brand loyalty for Pandawa coffee in Indonesia. In a partial test, the brand image variable has a negative and significant effect on brand loyalty in Pandawa coffee. The brand trust variable has a negative and significant effect on brand loyalty in Pandawa coffee. The brand awareness variable has a positive but not significant effect on brand loyalty for Pandawa coffee. Meanwhile, the brand experience variable has a positive and significant effect on brand loyalty for Pandawa coffee.

Research paper thumbnail of Training of Social Media Marketing (Tiktok Shop and Facebook) in Stars Bakery, Kendal Regency for Business Promotion

Jurnal layanan masyarakat (Journal of public services), Dec 3, 2023

Social media marketing via Tiktok Shop and Facebook has become an important strategy in today's b... more Social media marketing via Tiktok Shop and Facebook has become an important strategy in today's business world because these platforms have a large reach and diverse active users. Stars Bakery has not utilized this optimally because its business promotion techniques still use word-of-mouth. The problems faced will have serious long-term impacts, such as product problems that are not widely known by customers, which will lead to a decrease in sales. This activity is carried out in the form of material presentation and training. Training conducted regarding creating Facebook and Tiktok Shop business accounts. Participants in this training are owners and employees at Stars Bakery. This activity was carried out at Stars Bakery because of the promotional techniques carried out. This community service activity aims to assist partners in selling and promoting their products widely with the aim of making their products known to the wider community, increasing brand awareness and increasing sales at Stars Bakery Kendal. The solution offered by this community service activity is social media marketing training through Tiktok Shop and Facebook. The results of this community service activity show that partners, namely Stars Bakery, are satisfied with the training provided. After attending this training, partners plan to use Tiktok Shop and Facebook as media for product promotion and sales.

Research paper thumbnail of Pengaruh Perceived Ease of Use, Electronic Word of Mouth Dan Perceived Security Terhadap Repurchase Intention DI Tiktok Shop

Fonduri de investiţii, Sep 10, 2023

Research paper thumbnail of Faktor Penentu Loyalitas Merek Pada Kopi Pandawa DI Indonesia

Fonduri de investiţii, Jun 21, 2024

This research was conducted to assess the factors that influence brand loyalty for Pandawa ground... more This research was conducted to assess the factors that influence brand loyalty for Pandawa ground coffee in Indonesia. This research aims to determine the influence of brand image, brand loyalty, brand awareness, and brand experience, both partially and simultaneously, on online customer brand loyalty at Kopi Pandawa in Indonesia. The sample used was 100 people, namely people who had bought Pandawa ground coffee online. The data analysis technique used is a multiple regression analysis technique using the SPSS version 25 application to process the data. The research results show that for the simultaneous test, the variables brand image, brand trust, brand awareness, and brand experience together have a positive and significant effect on brand loyalty for Pandawa coffee in Indonesia. In a partial test, the brand image variable has a negative and significant effect on brand loyalty in Pandawa coffee. The brand trust variable has a negative and significant effect on brand loyalty in Pandawa coffee. The brand awareness variable has a positive but not significant effect on brand loyalty for Pandawa coffee. Meanwhile, the brand experience variable has a positive and significant effect on brand loyalty for Pandawa coffee.

Research paper thumbnail of Training of Social Media Marketing (Tiktok Shop and Facebook) in Stars Bakery, Kendal Regency for Business Promotion

Jurnal layanan masyarakat (Journal of public services), Dec 3, 2023

Social media marketing via Tiktok Shop and Facebook has become an important strategy in today's b... more Social media marketing via Tiktok Shop and Facebook has become an important strategy in today's business world because these platforms have a large reach and diverse active users. Stars Bakery has not utilized this optimally because its business promotion techniques still use word-of-mouth. The problems faced will have serious long-term impacts, such as product problems that are not widely known by customers, which will lead to a decrease in sales. This activity is carried out in the form of material presentation and training. Training conducted regarding creating Facebook and Tiktok Shop business accounts. Participants in this training are owners and employees at Stars Bakery. This activity was carried out at Stars Bakery because of the promotional techniques carried out. This community service activity aims to assist partners in selling and promoting their products widely with the aim of making their products known to the wider community, increasing brand awareness and increasing sales at Stars Bakery Kendal. The solution offered by this community service activity is social media marketing training through Tiktok Shop and Facebook. The results of this community service activity show that partners, namely Stars Bakery, are satisfied with the training provided. After attending this training, partners plan to use Tiktok Shop and Facebook as media for product promotion and sales.

Research paper thumbnail of Pengaruh Perceived Ease of Use, Electronic Word of Mouth Dan Perceived Security Terhadap Repurchase Intention DI Tiktok Shop

Fonduri de investiţii, Sep 10, 2023