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Papers by Shelagh Campbell

Les collectivités locales font face aujourd'hui à des évolutions importantes quant à l'utilisatio... more Les collectivités locales font face aujourd'hui à des évolutions importantes quant à l'utilisation d'outils de contrôle de gestion nécessaires au suivi de la performance de leurs services. Ainsi, l'objectif poursuivi dans cet article est de présenter et analyser les informations obtenues lors de l'enquête quantitative. Afin d'obtenir une vision globale d'outils de gestion utilisés dans les services visités, une classification ascendante hiérarchique (CAH) sur le logiciel SPSS version 10.00 a été effectuée. Mots clés : performance, outils de contrôle de gestion, services publics municipaux, classification ascendante hiérarchique. 1 Nyengue E. P. (2006), p.163 Graphique 1. Existence d'outils de gestion dans les 60 services municipaux Graphique 8. La typologie d'outils de contrôle de gestion utilisés dans les services publics municipaux pour le suivi de la performance Au terme de cette typologie, les différents groupes ainsi résumés permettent de distinguer quatre grandes tendances face aux outils de contrôle de gestion utilisés pour le suivi de la performance des services publics municipaux. Tout d'abord, les « adaptés » sont des services parmi lesquels on observe une adaptation des outils de gestion en provenance des entreprises privées et, ayant à leur tête des responsables relativement bien formés. Tous les services visités dans ce groupe sont constitués pour la plupart des services financiers et techniques. Par ailleurs, les « embryonnaires » sont les plus nombreux et, l'usage des outils de gestion reste encore rudimentaire. Les « émergents » bien qu'utilisant des outils tels que les tableaux de bord des activités ou encore la gestion prévisionnelle restent encore peu développés. Enfin, les « expérimentés » sont des services qui ont mis en place de vrais outils de contrôle de gestion pour le suivi de la performance. Nous avons observé qu'ils sont minoritaires (16,67 %). Conclusion Au terme de ce travail, il est de notre point de vue nécessaire de rappeler les grandes tendances qui se dégagent pour une meilleure compréhension des résultats que nous présentons de notre recherche. L'étude quantitative des données recueillies nous a permis de décrire les outils de contrôle de gestion utilisés pour le suivi des objectifs. Toutefois, l'analyse des données révèle que les outils de contrôle de gestion à l'instar de la comptabilité analytique n'ont pas encore pénétré le secteur municipal camerounais. Nous avons par ailleurs observé un usage très rudimentaire des tableaux de bord au sein de ces municipalités. Une typologie des outils de contrôle de gestion utilisés pour le suivi de la performance des services publics municipaux a été effectuée à l'aide d'une classification ascendante hiérarchique. Cette dernière a révélé quatre types d'outils de contrôle de gestion utilisés dans les municipalités camerounaises.

Relations industrielles, 2014

Summary This paper describes a case study of a particular form of knowledge worker; lawyers, and ... more Summary This paper describes a case study of a particular form of knowledge worker; lawyers, and their efforts to achieve collective bargaining. Within self-regulated professions like law, the professional regulatory body controls much of the labour process and defines the body of professional knowledge. Apprenticeships, such as clinical locums in medicine and articles in law, play an important role in the transfer of labour process norms. However, more and more professionals seek employment in large organizations where the autonomy historically enjoyed by the self-employed worker and crafted in the confines of mentorships is increasingly subject to bureaucratic and administrative controls. In large employment settings rules and policies may interfere with workers’ exercise of professional discretion and full utilization of their knowledge. The result of the erosion of traditional labour process power under bureaucratic forms of organization leads professionals to seek alternate for...

Relations industrielles, 2013

Labour and industry: A journal of the social and economic relations of work, Mar 8, 2022

éruditest un consortium interuniversitaire sans but lucratif composé de l'Université de Mont... more éruditest un consortium interuniversitaire sans but lucratif composé de l'Université de Montréal, l'Université Laval et l'Université du Québec à Montréal. Il a pour mission la promotion et la valorisation de la recherche.éruditoffre des services d'édition numérique de documents scientifiques depuis 1998. Pour communiquer avec les responsables d'Érudit:

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Accounting, Auditing & Accountability Journal

Purpose The Chief Financial Officer (CFO), despite being a critical organization member responsib... more Purpose The Chief Financial Officer (CFO), despite being a critical organization member responsible for ensuring quality of financial reporting, audit and compliance, is under-researched. Grouped as a member of top management teams (TMS) in studies, factors influencing decision making in this group rely on static measures of characteristics without regard for dynamic and longitudinal influences of career trajectories and industry occupational group memberships. The relationship between the high-tech industry as a site of notable reported internal control (IC) weakness and influences on CFOs requires closer examination. The paper aims to discuss these issues. Design/methodology/approach The study draws together the upper echelons theory and occupational communities (OCs) to explore the impact of shared values and behavioral norms from different sources on executive decision making. Internal and external sources of OC are proposed and their influence on activities with respect to corp...

International Journal of Organizational Analysis, 2013

Purpose – The changing dynamics of current workplaces and the increasing employment of profession... more Purpose – The changing dynamics of current workplaces and the increasing employment of professionals in large bureaucratic organizations calls for a renewed examination of commitment at work. This study assesses a three-component model of professional commitment in a unionized environment to determine the applicability of a three-component model of professional commitment and its effect on participation in union and professional activities. This paper aims to discuss these issues. Design/methodology/approach – A cross-sectional survey of licensed practical nurses tests the validity of a three-component model of professional commitment concurrent with union commitment; the impact of commitment on varying levels of participation in union and professional activities is examined. Findings – Support is found for a three component of professional commitment based on Meyer and Allen's model of organizational commitment. Normative professional commitment has an inverse relationship to o...

Journal of Business Ethics, 2015

Senior executives in major corporations have drawn attention in recent years for a range of uneth... more Senior executives in major corporations have drawn attention in recent years for a range of unethical activities. Despite a rise in measures to protect against such lapses, executives still make decisions whether or not to comply with reporting standards, best practices, industry norms and legislation. The prior literature in this area addresses individual characteristics of decision makers and social networks between executives and boards of directors, but to this point has largely overlooked group dynamics of the executive team. Our study addresses this gap and examines the relationship between an occupational community of top executives and the quality of internal control. We construct a unique measure for the executive occupational community based on CEO and CFO’s joint tenure. Our findings show that the number of years of CEO/CFO’s joint tenure is significantly and negatively associated with internal control weakness, suggesting that the longer the executive relationship, the lower the likelihood of internal control weakness. Our study indicates that the presence of an occupational community contributes to better internal control.

Encyclopedia of Case Study Research, 2010

The differences between France and Sweden are important regarding the implementation of gender eq... more The differences between France and Sweden are important regarding the implementation of gender equal employment practices. In both countries however, diversity Management has been recently imported under the influence of Anglo-Saxon practices. This paper investigates how diversity management is put in place in two utility companies, one in each country. After studying which HRM practices it includes and the factors that influence them, we will discuss the relationships between equal employment and diversity management in both countries. The first part of this paper will explore the national contexts and their influences on diversity management, applied to gender, age and ethnicity. We will then compare the development of diversity policies in two companies in France and Sweden. EAU DE PARIS has been considered one of the most diversity oriented company in France. The Swedish group VATTENFAL is a leading actor in the energy sector of the Nordic countries, whose diversity policy is part of a global sustainable development programme. National contingencies account for differences in policies' arrays and paces. However, Diversity management converges in both companies towards Equal employment human resource practices oriented by strategic business goals. We also discuss the relevance of the Anglo-Saxon debate between Diversity and Equal employment in the two countries.

Work, Employment & Society, 2010

Economic and Industrial Democracy, 2012

Professions and unions have often been positioned as opposing alternatives or logics of action in... more Professions and unions have often been positioned as opposing alternatives or logics of action in theories of labour. Professions embrace a spirit of individualism and mystique, privileged by a social status, while unions are collectivist and seek respect and to usurp power from a dominant class. How do professionals successfully shift their position from dominance to subordination when they engage in collective bargaining? This article proposes that collective representation of professions is not a substitution of one form of power for another, but rather is the expression of a new arena of power for labour playing itself out at the forefront of work regulation in Canada. Three cases of labour disputes of professionalized workers highlight the struggle over the exercise of discretion and illustrate that collective bargaining is an occupational closure strategy that alters the boundaries of a profession in an attempt to maintain professional control.

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Labor Studies Journal

The labor climate of an organization can have a great impact on productivity and efficiency. Mana... more The labor climate of an organization can have a great impact on productivity and efficiency. Managing this climate is often left to union stewards and management-side labor relations representatives. While there is a large literature on the role of union stewards, little is written about the role that management-side labor relations representatives play in establishing or maintaining positive labor-management relations. Building from a series of interviews with labor relations representatives in Canada and a nationwide pilot study of frontline industrial relations workers, we model the role of the labor relations representatives and their specific job actions in the established model of labor climate. Considering personal, structural, and attitudinal antecedents and measures of individual effectiveness, the study reveals that flexibility and informality matter more than formal education in industrial relations for creating positive labor climate. The study results indicate that labo...

McLaren, P.G., Campbell, S., Rostis, A., Murray, W.C., (2014), "Analyzing Terse Stories: Socialization Into the Academy", Global Review, 1(2)

This paper is an ethnographic analysis of the experience of PhD students earning a doctoral degre... more This paper is an ethnographic analysis of the experience of PhD students earning a doctoral degree in an AACSB accredited university in Atlantic Canada. The key findings of the analysis are the likely unanticipated requirement of graduate students to completely immerse themselves in the learning environment for four to six years mastering the theoretical foundations and research methodologies of their chosen fields. Students also spend substantial, and no less important, time learning how to be academics. This paper explains how these two processes are intertwined and how, through socialization, students can understand and succeed in their roles.

Other Publications by Shelagh Campbell

The mission of The Workplace Review is to become a regional forum where people can explore differ... more The mission of The Workplace Review is to become a regional forum where people can explore different perspectives of work.