Aliah Mansor | Universiti Tunku Abdul Rahman (original) (raw)
Papers by Aliah Mansor
International Journal of Behavioral Sciences, 2020
This paper examines the usage of social media for changing health behavior among young Instagram ... more This paper examines the usage of social media for changing health behavior among young Instagram users at a Malaysian public university. A qualitative approach was espoused to investigate this phenomenon. Face-to-face interviews were conducted among the selected Instagram users. Then, a thematic analysis was used to categorize the outcomes from social media application in changing awareness on health behavior among the Instagram users. The study is viewed from a social cognitive theory perspective, and the results demonstrate that all the Instagram users originally started changing their health behavior offline. This means the research participants’ actions were initiated external to the digital media society; and their actions were mainly attributed to the self-awareness on unhealthy physical state. Later, with the use of Instagram, the participants were able to gather health knowledge and effectively achieve their goals to lose weight. The role of Instagram identified in this stu...
Disassembling the Celebrity Figure, 2018
International Journal of Services Technology and Management, 2021
This study explores millennials' intention to use smart home appliances and devices, and the ... more This study explores millennials' intention to use smart home appliances and devices, and the impact on their perceived quality of life. It focuses on perceived usefulness, perceived ease of use, at...
Leveraging Consumer Behavior and Psychology in the Digital Economy, 2020
This chapter explores participation and co-production in affective media experiences in Johnny & ... more This chapter explores participation and co-production in affective media experiences in Johnny & Associates' online fan communities. Johnny & Associates is a Japanese all-male talent management company established in the 1960s. As a pioneer in the idol industry, Johnny & Associates and artists under its management have been highly influential in the contemporary Japanese entertainment industry. These artists are collectively known as Johnny's idols or Janīzu. Much of the data are collected through participant-experiencer and interviews. The originality of this case study stems mainly from the empirical data for Johnny & Associates, Janīzu, and the global fan base during Johnny & Associates' transition to a social media platform. This chapter analyses marketing strategy, audience awareness, and behaviour in relation to a mass media phenomenon. The complex interaction among Johnny & Associates, Janīzu, and fans generates tensions and contradictions that mirror the modern m...
Impact of New Media in Tourism, 2021
Social media-induced tourism happens when a traveller visits a destination/attraction after being... more Social media-induced tourism happens when a traveller visits a destination/attraction after being exposed to certain social media content. A user-generated content (UGC) provider, such as a social media influencer, has been identified as the initial motivator in social media-induced tourism. Social media influencers generate persuasive messages for their followers and are typically sources of credibility. In destination marketing and tourism destination studies, the UGC of social media influencers is significantly related to the destination image, destination brand, tourist trust, and tourist expectations. Of particular interest for Instagram influencers, this chapter proposes a conceptual framework to describe the role of the Instagram influencer in inducing his/her followers to travel and suggests a guide for future research.
South Asian Journal of Tourism and Hospitality, 2021
Social media offer innovative opportunities for people to feel and stay socially connected in dif... more Social media offer innovative opportunities for people to feel and stay socially connected in difficult times. This study aims to understand how people use their cooking mishaps during the movement control order (MCO) period due to the COVID-19 pandemic to seek emotional support and a sense of belonging to an online food community. Content analysis revealed three major sharing motivations: (i) social and relational, (ii) emotion articulation and (iii) information sharing. This research reveals that by opening up about their cooking mishaps and showing their vulnerability, users feel much more connected to the rest of the community members. The humorous way of posting has also deepened the connection between members, who maintain strong protective feelings for members of the community. This study highlights that people share information online during difficult times to cope with distress and stay connected with others.
International Journal of Tourism Anthropology, 2019
This study explores the involvement of Malaysian indigenous peoples (Orang Asli) at both the indi... more This study explores the involvement of Malaysian indigenous peoples (Orang Asli) at both the individual and community level to analyse the impact of tourism development on the economic and socio-cultural aspects of their communities. The study was conducted at two tourism sites, Bukit Tadom and Cameron Highlands. Semi-structured interviews were conducted with 14 participants from the Orang Asli community and Orang Asli employees and management at the sites. Data were thematically analysed. Orang Asli communities recognised the opportunities that tourism development brings to their social and economic conditions, although it is not wholly beneficial. They also want to be actively involved in tourism planning. The study contributes to the development of indigenous peoples, especially in Malaysia, promoting a new perspective on long-term tourism development. It also highlights several
Food allergy has been recognised by the World Health Organisation as a chronic disease that could... more Food allergy has been recognised by the World Health Organisation as a chronic disease that could lead to fatality. The symptoms can mediate from mild to severe consequences. Some cases have reported that food allergy sufferers are bullied and are discriminated at workplace, thus increasing their stress level, apart from facing difficulty in consuming certain food due to allergy. This has an adverse effect on the quality of life amongst food allergy sufferers. Medical bills are increased when food allergy sufferers become unknowingly exposed to food allergen. Hence, this study investigated food allergens among food allergy sufferers in order to make their lives better. A total of 250 respondents participated in an online survey. Surprisingly, apart from chicken, soybean and other food allergens that have been listed under the Big Eight Allergens, the respondents mentioned some fruits that could trigger allergic reactions, such as rambutans and watermelons. Food allergy sufferers can...
Hotel industry are no longer seen as stable and predictable because of the economic globalization... more Hotel industry are no longer seen as stable and predictable because of the economic globalization, market maturity, technological change, and the need of respond to the customers' increasing demands where new competitive environment is more difficult to predict, which makes business management more complex and have to consider new ways of managing hotels (Quinn and Hilmer, 1994). The willingness to pay for outsourcing services is high, especially among players in the hospitality, banking, insurance, manufacturing, and health care and government sectors. At the same time, this huge interest to organizations requiring access to a more reliable infrastructure that can ensure smoother business operations at lower costs and with greater flexibility. This study was conducted to analyze the effect of outsourcing on performance monitoring in hotel industry. Through series of analyses, some useful insights or predictors on the issues of interest were obtained. The majority of the respond...
This paper examines the usage of social media for changing health behavior among young Instagram ... more This paper examines the usage of social media for changing health behavior among young Instagram users at a Malaysian public university. A qualitative approach was espoused to investigate this phenomenon. Face-to-face interviews were conducted among the selected Instagram users. Then, a thematic analysis was used to categorize the outcomes from social media application in changing awareness on health behavior among the Instagram users. The study is viewed from a social cognitive theory perspective, and the results demonstrate that all the Instagram users originally started changing their health behavior offline. This means the research participants' actions were initiated external to the digital media society; and their actions were mainly attributed to the self-awareness on unhealthy physical state. Later, with the use of Instagram, the participants were able to gather health knowledge and effectively achieve their goals to lose weight. The role of Instagram identified in this study was mainly to mediate the process for changing health behavior by providing a platform to search and share health information and to engage in social interactions by seeking feedback on health. This research contributes to behavioral science knowledge by revealing the role of Instagram as a mediator that enables health behavioral change among Malaysian university students.
Despite the longevity of Johnny’s Entertainment, it remains a thoroughly under-researched phenome... more Despite the longevity of Johnny’s Entertainment, it remains a thoroughly under-researched phenomenon. Advanced new media technologies particularly social media enable global pop consumers to easily access once unknown and marginalized popular cultures, such as J-pop. Based on an ethnographic approach of participant- experiencer online activities over a three month period and content analysis, the study examines the ways Johnny’s global fans use LiveJournal and Twitter to understand online identities, build and maintain relationships and prosumerism. Research into the relationship between fans and a major commercial entertainment outlet like Johnny’s is likely to reveal insights into whether, in fact, fans are dupes into provision their labour for free, whether, they are in fact exploited and whether or not they recognize this exploitation but take part anyway.
Hotel industry are no longer seen as stable and predictable because of the economic globalization... more Hotel industry are no longer seen as stable and predictable because of the economic globalization, market
maturity, technological change, and the need of respond to the customers’ increasing demands where new
competitive environment is more difficult to predict, which makes business management more complex
and have to consider new ways of managing hotels (Quinn and Hilmer, 1994). The willingness to pay for
outsourcing services is high, especially among players in the hospitality, banking, insurance,
manufacturing, and health care and government sectors. At the same time, this huge interest to
organizations requiring access to a more reliable infrastructure that can ensure smoother business
operations at lower costs and with greater flexibility. This study was conducted to analyze the effect of
outsourcing on performance monitoring in hotel industry. Through series of analyses, some useful
insights or predictors on the issues of interest were obtained. The majority of the respondents agreed on
the effect of outsourcing on performance monitoring practiced. This is involves flexibility of strategic
outsourcing, service effects of outsourcing, cost effects and quality effects. There are also a positive
relationship between outsourcing and performance monitoring. Result also revealed outsourcing activities
have an impact on the customer satisfaction and cannot be put into the hands of just any suppliers.
International Journal of Behavioral Sciences, 2020
This paper examines the usage of social media for changing health behavior among young Instagram ... more This paper examines the usage of social media for changing health behavior among young Instagram users at a Malaysian public university. A qualitative approach was espoused to investigate this phenomenon. Face-to-face interviews were conducted among the selected Instagram users. Then, a thematic analysis was used to categorize the outcomes from social media application in changing awareness on health behavior among the Instagram users. The study is viewed from a social cognitive theory perspective, and the results demonstrate that all the Instagram users originally started changing their health behavior offline. This means the research participants’ actions were initiated external to the digital media society; and their actions were mainly attributed to the self-awareness on unhealthy physical state. Later, with the use of Instagram, the participants were able to gather health knowledge and effectively achieve their goals to lose weight. The role of Instagram identified in this stu...
Disassembling the Celebrity Figure, 2018
International Journal of Services Technology and Management, 2021
This study explores millennials' intention to use smart home appliances and devices, and the ... more This study explores millennials' intention to use smart home appliances and devices, and the impact on their perceived quality of life. It focuses on perceived usefulness, perceived ease of use, at...
Leveraging Consumer Behavior and Psychology in the Digital Economy, 2020
This chapter explores participation and co-production in affective media experiences in Johnny & ... more This chapter explores participation and co-production in affective media experiences in Johnny & Associates' online fan communities. Johnny & Associates is a Japanese all-male talent management company established in the 1960s. As a pioneer in the idol industry, Johnny & Associates and artists under its management have been highly influential in the contemporary Japanese entertainment industry. These artists are collectively known as Johnny's idols or Janīzu. Much of the data are collected through participant-experiencer and interviews. The originality of this case study stems mainly from the empirical data for Johnny & Associates, Janīzu, and the global fan base during Johnny & Associates' transition to a social media platform. This chapter analyses marketing strategy, audience awareness, and behaviour in relation to a mass media phenomenon. The complex interaction among Johnny & Associates, Janīzu, and fans generates tensions and contradictions that mirror the modern m...
Impact of New Media in Tourism, 2021
Social media-induced tourism happens when a traveller visits a destination/attraction after being... more Social media-induced tourism happens when a traveller visits a destination/attraction after being exposed to certain social media content. A user-generated content (UGC) provider, such as a social media influencer, has been identified as the initial motivator in social media-induced tourism. Social media influencers generate persuasive messages for their followers and are typically sources of credibility. In destination marketing and tourism destination studies, the UGC of social media influencers is significantly related to the destination image, destination brand, tourist trust, and tourist expectations. Of particular interest for Instagram influencers, this chapter proposes a conceptual framework to describe the role of the Instagram influencer in inducing his/her followers to travel and suggests a guide for future research.
South Asian Journal of Tourism and Hospitality, 2021
Social media offer innovative opportunities for people to feel and stay socially connected in dif... more Social media offer innovative opportunities for people to feel and stay socially connected in difficult times. This study aims to understand how people use their cooking mishaps during the movement control order (MCO) period due to the COVID-19 pandemic to seek emotional support and a sense of belonging to an online food community. Content analysis revealed three major sharing motivations: (i) social and relational, (ii) emotion articulation and (iii) information sharing. This research reveals that by opening up about their cooking mishaps and showing their vulnerability, users feel much more connected to the rest of the community members. The humorous way of posting has also deepened the connection between members, who maintain strong protective feelings for members of the community. This study highlights that people share information online during difficult times to cope with distress and stay connected with others.
International Journal of Tourism Anthropology, 2019
This study explores the involvement of Malaysian indigenous peoples (Orang Asli) at both the indi... more This study explores the involvement of Malaysian indigenous peoples (Orang Asli) at both the individual and community level to analyse the impact of tourism development on the economic and socio-cultural aspects of their communities. The study was conducted at two tourism sites, Bukit Tadom and Cameron Highlands. Semi-structured interviews were conducted with 14 participants from the Orang Asli community and Orang Asli employees and management at the sites. Data were thematically analysed. Orang Asli communities recognised the opportunities that tourism development brings to their social and economic conditions, although it is not wholly beneficial. They also want to be actively involved in tourism planning. The study contributes to the development of indigenous peoples, especially in Malaysia, promoting a new perspective on long-term tourism development. It also highlights several
Food allergy has been recognised by the World Health Organisation as a chronic disease that could... more Food allergy has been recognised by the World Health Organisation as a chronic disease that could lead to fatality. The symptoms can mediate from mild to severe consequences. Some cases have reported that food allergy sufferers are bullied and are discriminated at workplace, thus increasing their stress level, apart from facing difficulty in consuming certain food due to allergy. This has an adverse effect on the quality of life amongst food allergy sufferers. Medical bills are increased when food allergy sufferers become unknowingly exposed to food allergen. Hence, this study investigated food allergens among food allergy sufferers in order to make their lives better. A total of 250 respondents participated in an online survey. Surprisingly, apart from chicken, soybean and other food allergens that have been listed under the Big Eight Allergens, the respondents mentioned some fruits that could trigger allergic reactions, such as rambutans and watermelons. Food allergy sufferers can...
Hotel industry are no longer seen as stable and predictable because of the economic globalization... more Hotel industry are no longer seen as stable and predictable because of the economic globalization, market maturity, technological change, and the need of respond to the customers' increasing demands where new competitive environment is more difficult to predict, which makes business management more complex and have to consider new ways of managing hotels (Quinn and Hilmer, 1994). The willingness to pay for outsourcing services is high, especially among players in the hospitality, banking, insurance, manufacturing, and health care and government sectors. At the same time, this huge interest to organizations requiring access to a more reliable infrastructure that can ensure smoother business operations at lower costs and with greater flexibility. This study was conducted to analyze the effect of outsourcing on performance monitoring in hotel industry. Through series of analyses, some useful insights or predictors on the issues of interest were obtained. The majority of the respond...
This paper examines the usage of social media for changing health behavior among young Instagram ... more This paper examines the usage of social media for changing health behavior among young Instagram users at a Malaysian public university. A qualitative approach was espoused to investigate this phenomenon. Face-to-face interviews were conducted among the selected Instagram users. Then, a thematic analysis was used to categorize the outcomes from social media application in changing awareness on health behavior among the Instagram users. The study is viewed from a social cognitive theory perspective, and the results demonstrate that all the Instagram users originally started changing their health behavior offline. This means the research participants' actions were initiated external to the digital media society; and their actions were mainly attributed to the self-awareness on unhealthy physical state. Later, with the use of Instagram, the participants were able to gather health knowledge and effectively achieve their goals to lose weight. The role of Instagram identified in this study was mainly to mediate the process for changing health behavior by providing a platform to search and share health information and to engage in social interactions by seeking feedback on health. This research contributes to behavioral science knowledge by revealing the role of Instagram as a mediator that enables health behavioral change among Malaysian university students.
Despite the longevity of Johnny’s Entertainment, it remains a thoroughly under-researched phenome... more Despite the longevity of Johnny’s Entertainment, it remains a thoroughly under-researched phenomenon. Advanced new media technologies particularly social media enable global pop consumers to easily access once unknown and marginalized popular cultures, such as J-pop. Based on an ethnographic approach of participant- experiencer online activities over a three month period and content analysis, the study examines the ways Johnny’s global fans use LiveJournal and Twitter to understand online identities, build and maintain relationships and prosumerism. Research into the relationship between fans and a major commercial entertainment outlet like Johnny’s is likely to reveal insights into whether, in fact, fans are dupes into provision their labour for free, whether, they are in fact exploited and whether or not they recognize this exploitation but take part anyway.
Hotel industry are no longer seen as stable and predictable because of the economic globalization... more Hotel industry are no longer seen as stable and predictable because of the economic globalization, market
maturity, technological change, and the need of respond to the customers’ increasing demands where new
competitive environment is more difficult to predict, which makes business management more complex
and have to consider new ways of managing hotels (Quinn and Hilmer, 1994). The willingness to pay for
outsourcing services is high, especially among players in the hospitality, banking, insurance,
manufacturing, and health care and government sectors. At the same time, this huge interest to
organizations requiring access to a more reliable infrastructure that can ensure smoother business
operations at lower costs and with greater flexibility. This study was conducted to analyze the effect of
outsourcing on performance monitoring in hotel industry. Through series of analyses, some useful
insights or predictors on the issues of interest were obtained. The majority of the respondents agreed on
the effect of outsourcing on performance monitoring practiced. This is involves flexibility of strategic
outsourcing, service effects of outsourcing, cost effects and quality effects. There are also a positive
relationship between outsourcing and performance monitoring. Result also revealed outsourcing activities
have an impact on the customer satisfaction and cannot be put into the hands of just any suppliers.