Anne Hardy | University of Tasmania (original) (raw)

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Papers by Anne Hardy

Traditional stakeholder mapping tools have concentrated on the identification of issues such as p... more Traditional stakeholder mapping tools have concentrated on the identification of issues such as power, urgency and predictability of stakeholder groups. Yet they do not sufficiently address the ability of neglected stakeholder groups to communicate, gain and use their power when issues affecting them arise, suggesting that traditional approaches have to be updated to accommodate suddenly emerging stakeholder groups. This paper uses the case study of Recreational Vehicle Users in Tasmania, Australia, to explore the issue. In doing so it illustrates the risks of ignoring these groups, particularly when developing public policy. The paper proposes a more iterative and consultative approach to stakeholder mapping which seeks to strike a balance between normative and classical approaches.

Journal of Sustainable Tourism, 2001

This article explores the concept of sustainable tourism and in particular the nexus between main... more This article explores the concept of sustainable tourism and in particular the nexus between maintainable tourism and sustainable tourism. It argues that the nexus involves an understanding of stakeholder perceptions, and applies this to the Daintree region of Far North Queensland, Australia, to determine whether tourism in the region is operating in a sustainable or maintainable manner. In order to do this, an iterative approach was taken and local people, operators, regulators and tourists were interviewed, and content analysis applied to management and strategic documents for the region. The results illustrate the importance of understanding stakeholder perceptions in facilitating sustainable tourism.

Journal of Sustainable Tourism, 2002

Reference to sustainable tourism is now made in most strategic tourism planning documents. Yet, d... more Reference to sustainable tourism is now made in most strategic tourism planning documents. Yet, despite its common use, definitional arguments exist over its meaning and subsequent operationalisation. In addition to this, literature on sustainable tourism rarely discusses its development prior to the publication of Our Common Future (World Commission on Environment and Development (WCED), 1987) and its relevance to current conceptualisations of tourism. This paper analyses the context within which sustainable tourism was developed and has recently been conceptualised. It does this by assessing the development of sustainable tourism (with an Australian focus) and proposing a model which incorporates the development of sustainable tourism into tourism. The paper argues that sustainable tourism has traditionally given more focus to aspects related to the environment and economic development and that more focus should be given to community involvement.

CAUTHE 2008: Tourism and Hospitality …, 2008

The use of recreational vehicles (RVs), or caravanning as it is often referred to in Australia, i... more The use of recreational vehicles (RVs), or caravanning as it is often referred to in Australia, is growing rapidly. RVs include caravans, fifth wheels, campers which fit onto the back of pick up (utility) vehicles or camper trailers which pop-up. Surprisingly, there has been ...

Stakeholder analysis is well-established as a means by which policy makers and organisations gaug... more Stakeholder analysis is well-established as a means by which policy makers and organisations gauge the interests of their salient stakeholders. This paper explores the application of stakeholder theory to 'neglected stakeholders' and explores the risks involved in assuming that disparate stakehlder groups lack power. This pa per uses two case studies of Recreational Vehicle users whose interests and power were underestimated during the strategy development process. The rapid responses and formation of power 0f this neglected group via social media highlights the changes in stakeholder interactions that have emerged with t he use of the Internet. They also demonstrate that managers and policy makers must now utilise iterative stakeholder analysis techniques that are reactive, and which respond to previously neglected stakeholder groups.