Terry Royce | University of Technology Sydney (original) (raw)
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Papers by Terry Royce
International Journal for the Semiotics of Law - Revue internationale de Sémiotique juridique, 2015
Discourse and Crisis Critical perspectives
Negotiation Journal, Jan 1, 2005
This article extends Michael R. Hammer and Randall G. Rogan’s communication-based, interactive mo... more This article extends Michael R. Hammer and Randall G. Rogan’s communication-based, interactive model of crisis negotiation by examining the role of active listening by a police negotiator in New South Wales, Australia in the process of serving a “high-risk warrant” on an armed and dangerous man who was expected to resist. Through an analysis of the interaction between the perpetrator and the negotiator, this paper demonstrates that the use of active listening in the early stages of the negotiation was a critical factor in the resolution of this crisis and is an essential skill for any hostage negotiator.
International Journal of Law, Language & Discourse, 2012, 2(3), 1-24
Much of the literature on using communication skills in negotiations in critical incidents focuse... more Much of the literature on using communication skills in negotiations in critical incidents focuses primarily on analyses at the word, clause, or sentence level (or micro level), and typically classifies, labels, and interprets these in terms of sets of active listening skills (minoring, emotion labeling, paraphrasing, etc.), or suggested example phrases that negotiators need to draw upon for rapport-building during an incident. The analysis presented in this paper attempts to move away from this micro level focus by analysing the stages and processes of a critical incident from a macro or discourse view. It is proposed that an analysis of the ways that the interaction between the police negotiator and the person of interest (POI) moves through various stages, and cycles through various interactive processes, can be revealing in terms of the critical moments when these occur, and in explicating the ways that critical incidents can unfold.
Australian Review of Applied Linguistics Vol 34, No 1 (2011) pp. 108-111
International Symposium on Language, Linguistics, Literature and Education 2013 (ISLLLE 2013), Osaka, Japan, Conference Proceedings, November 8, 2013. pp. 101-129. (CD Proceedings ISBN: 978-986-89844-7-9)
Royce, T. & W. Bowcher, New Directions in the Analysis of Multimodal Discourse, New York: Lawrence Erlbaum & Assoc. [now Routledge], 2007 pp. 63-109
JASFL Occasional Papers, Jan 1, 1998
Multimodality: Towards the most efficient communication by humans", Graduate School of Letters: Nagoya University. 2006 pp. 101-114, 2006
TESOL Quarterly, Jan 1, 2002
The Language Teacher Volume 26, No. 7, July 2002, pp23-25
Creation and practical use of language texts. Graduate School of Letters: Nagoya University. 2003 pp. 99-109
The Asian Conference on Education Official Conference Proceedings 2011
in Joret, P. and A. Remael (eds.) Language and Beyond - Le Langage et ses au-delà. TEXTET Studies in Comparative Literature 17, Amsterdam, The Netherlands: Editions Rodopi B.V. 1998.
Australian Review of Applied Linguistics, Jan 1, 1995
International Journal for the Semiotics of Law - Revue internationale de Sémiotique juridique, 2015
Discourse and Crisis Critical perspectives
Negotiation Journal, Jan 1, 2005
This article extends Michael R. Hammer and Randall G. Rogan’s communication-based, interactive mo... more This article extends Michael R. Hammer and Randall G. Rogan’s communication-based, interactive model of crisis negotiation by examining the role of active listening by a police negotiator in New South Wales, Australia in the process of serving a “high-risk warrant” on an armed and dangerous man who was expected to resist. Through an analysis of the interaction between the perpetrator and the negotiator, this paper demonstrates that the use of active listening in the early stages of the negotiation was a critical factor in the resolution of this crisis and is an essential skill for any hostage negotiator.
International Journal of Law, Language & Discourse, 2012, 2(3), 1-24
Much of the literature on using communication skills in negotiations in critical incidents focuse... more Much of the literature on using communication skills in negotiations in critical incidents focuses primarily on analyses at the word, clause, or sentence level (or micro level), and typically classifies, labels, and interprets these in terms of sets of active listening skills (minoring, emotion labeling, paraphrasing, etc.), or suggested example phrases that negotiators need to draw upon for rapport-building during an incident. The analysis presented in this paper attempts to move away from this micro level focus by analysing the stages and processes of a critical incident from a macro or discourse view. It is proposed that an analysis of the ways that the interaction between the police negotiator and the person of interest (POI) moves through various stages, and cycles through various interactive processes, can be revealing in terms of the critical moments when these occur, and in explicating the ways that critical incidents can unfold.
Australian Review of Applied Linguistics Vol 34, No 1 (2011) pp. 108-111
International Symposium on Language, Linguistics, Literature and Education 2013 (ISLLLE 2013), Osaka, Japan, Conference Proceedings, November 8, 2013. pp. 101-129. (CD Proceedings ISBN: 978-986-89844-7-9)
Royce, T. & W. Bowcher, New Directions in the Analysis of Multimodal Discourse, New York: Lawrence Erlbaum & Assoc. [now Routledge], 2007 pp. 63-109
JASFL Occasional Papers, Jan 1, 1998
Multimodality: Towards the most efficient communication by humans", Graduate School of Letters: Nagoya University. 2006 pp. 101-114, 2006
TESOL Quarterly, Jan 1, 2002
The Language Teacher Volume 26, No. 7, July 2002, pp23-25
Creation and practical use of language texts. Graduate School of Letters: Nagoya University. 2003 pp. 99-109
The Asian Conference on Education Official Conference Proceedings 2011
in Joret, P. and A. Remael (eds.) Language and Beyond - Le Langage et ses au-delà. TEXTET Studies in Comparative Literature 17, Amsterdam, The Netherlands: Editions Rodopi B.V. 1998.
Australian Review of Applied Linguistics, Jan 1, 1995