Ataul Karim Patwary | Universiti Utara Malaysia (original) (raw)
Papers by Ataul Karim Patwary
International Journal of Contemporary Hospitality Management
Purpose This study aims to examine the effects of environmental knowledge, perceived environmenta... more Purpose This study aims to examine the effects of environmental knowledge, perceived environmental responsibility and altruism on tourist’s intention to stay in green hotels. In addition, the mediating role played by tourists’ attitudes, including ecocentric and anthropocentric attitudes, is explored. Design/methodology/approach Data were collected from 393 international tourists in Malaysia. This study followed a cross-sectional approach and applied the partial least squares – structural equation modelling using SmartPLS version 3 software to analyse the data and test the hypotheses. Findings The results indicated that environmental knowledge, altruism, environmental responsibility and ecocentric and anthropocentric attitudes positively influence tourists’ intention to stay in green hotels. Ecocentric attitudes mediate environmental knowledge, altruism, environmental responsibility and intention to stay in green hotels. However, environmental knowledge and altruism do not influence...
Journal of Entrepreneurship and Business
Food safety and hygiene issues gain increasing attention in people’s daily lives and studies on t... more Food safety and hygiene issues gain increasing attention in people’s daily lives and studies on the subject are crucial. The study aims to analyse the awareness of food safety and hygiene among students by applying a quantitative approach. A total of 381 questionnaires were distributed and collected within two weeks using convenient sampling. Four of the 381 questionnaires were void due to being incompetent or not suitable and inconsistencies in the answers, resulting in a 357 or 98.9% usable response rate. Data collection was performed made with assistance from others to distribute, collect, and analyse using statistical package for social sciences (SPSS) Version 24.0 software. The study discovered that food safety knowledge and hygiene significantly impacted student awareness of food safety. The results could provide information for food caterers and restaurant owners on the importance of food safety and hygiene. The study could also aid the Ministry of Health (MOH) to formulate s...
Journal of Environmental Management and Tourism
Domestic tourism in Malaysia has contributed significantly to the country's economy and made ... more Domestic tourism in Malaysia has contributed significantly to the country's economy and made a sustainable impact on the tourism industry. Langkawi is one of the most visited tourists' attractions in Malaysia which is well-known for island tourism and Geotourism. This study explores the relationship of tourists' motivation, destination brand engagement and domestic tourists' revisit intention in Langkawi UNESCO Global Geopark, Malaysia. The study also examined the mediating role of destination brand management and destination trust between tourists motivation and revisit intention. This study used a quantitative approach to explore the relationships among dependent, independent and intervening variables. A total of 300 questionnaires were distributed, and 212 usable questionnaires returned and utilised for further analysis. For analysis purpose, the researchers decided to utilise SPSS version 25.0 for descriptive statistics and PLS-SEM version 3 for inferential analy...
PalArch's Journal of Archaeology of Egypt / Egyptology, May 1, 2020
In this era, technology adoption can change the direction of any company. Technological adoption ... more In this era, technology adoption can change the direction of any company. Technological adoption is taking place at an overwhelmingly fast pace in global companies, and the tourism industry has no exception. The tourism industry has to adopt technological advancement alike other sectors to keep the rhythm in this competitive market. In the tourism industry, MICE is contributing significantly to the industry's growth, especially in Malaysia. By considering the importance of MICE tourism and technology adoption, this study aims to investigate the impacts of perceived benefits (marketing benefits, management benefits & competitive advantage) on web 2.0 adoption intention in MICE tourism industry. It further looks to examine the role of web 2.0 adoption intention on the financial performance of the company. An online survey was conducted by using google doc forms and 182 usable responses used on further analysis. This research used Smart-PLS version 3 and SPSS 24 software for data analysis. The study found that perceived benefits (marketing benefits, management benefits & competitive advantage) have a significant impact on web 2.0 adoption intention and financial performance of the study.
Nankai Business Review International, 2022
Purpose This study aims to examine the effects of green marketing tools on tourists’ behavioural ... more Purpose This study aims to examine the effects of green marketing tools on tourists’ behavioural intention to buy green products by measuring individuals’ subjective norms, attitudes and perceived behavioural control. Design/methodology/approach A total of 421 international tourists from several tourist attractions in Malaysia, selected through convenience sampling, participated in a survey. Findings The analysis results using partial least squares structural equation modelling suggest that behavioural intention of international tourists is firmly influenced by attitude, perceived behavioural control, subjective norms and green marketing tools. However, the subjective norm does not work as a mediator. Practical implications The relationships established in this study provide insight into hoteliers’ knowledge for further implementation of green marketing strategies (eco-label, eco-brand, environmental advertising), which can enhance green attitudes and behavioural intention of purcha...
GeoJournal of Tourism and Geosites, 2022
The tourism industry in Malaysia serves an important role in providing high-quality tourism produ... more The tourism industry in Malaysia serves an important role in providing high-quality tourism products and services and incorporating green practices to achieve environmental sustainability. Studies on the factors that influence revisit intention among green resort guests are limited. Thus, this study approached quantitative method and aimed to assess the influence of perceived value and environmental concern in measuring tourists revisit intentions of green resorts in Malaysia. The analysis unit is the resort's guests in the selected green resorts who have stayed in one of the selected green resorts for at least two days. A total of 450 sample data were analysed using the statistical software IBM SPSS version 22. This study fills the knowledge gap by proposing that environmental awareness and environmental knowledge influence guests’ intention to revisit green resorts.
Environmental Science and Pollution Research, 2021
This work aims to assess multidimensional energy poverty and energy efficiency for environmental ... more This work aims to assess multidimensional energy poverty and energy efficiency for environmental policy measures using data envelopment analysis (DEA), a DEA-Like mathematical composite indicator applied on a dataset based on multiple sets of variables from South Asian economies. The multidimensional energy poverty index (MEPI) is computed to analyze the combining effects and energy poverty in these countries. Simultaneously, South Asia’s metropolitan areas’ population rose by 130 million between 2001 and 2011 and is projected to expand by approximately 250 million by 2030. The findings reveal that endogenous increasing population shocks account for about 72% of energy use. In contrast, the long-term effects of remittance revenue, economic growth, and urbanization on energy use are approximately 20%, 8.25%, and 0.03%, respectively. This work advocates more coordinated and innovative policies to eliminate energy poverty. It can act as a base for policymakers and government officials to make efficient policies and enforce them properly in the regional power sector. Policies should be designed around a smarter use of biomass for cooking, alternate sources for domestic energy production, increased programs for biomass-based cookstoves, and periodic regional-level energy database development.
South Asian Journal of Social Sciences and Humanities, 2021
Muslims around the world are concerned about the halal concept. Consumers are becoming more aware... more Muslims around the world are concerned about the halal concept. Consumers are becoming more aware of health, making halal food interest in today’s business. Today has huge potential in capturing non-Muslim as the target market. Halal food has gone far beyond the values of only about religion. The restaurant industry must explore the concept of halal in more detail. In the restaurant industry, halal represents hygiene, cleanliness and the quality of the food consumed. This study examines the influence of the halal concept on customers’ intention in choosing a restaurant as their preferred eating place. By using the intercept survey method, data were collected in Klang Valley, Malaysia. The present study confirms previous findings on the relationship between attitudes towards halal intention. Customers with high halal attitudes concern are more willing to purchase from halal-certified restaurants. The present study also found a positive and significant relationship between halal aware...
South Asian Journal of Social Sciences and Humanities, 2021
Only limited research has examined the role of religion in a tourism context. This study examines... more Only limited research has examined the role of religion in a tourism context. This study examines the travel satisfaction among Muslim tourists in Malaysia. This paper poses the question: What is the relationship between the Muslim Tourist satisfaction Islamic attributes and revisit intention in Malaysia? A total of 255 questionnaires consisting of 30 items was distributed to Muslim tourists in Malaysia through an online survey. Thus, destination marketers should deliver traditional value to create high customer satisfaction with halal destinations. Marketers should also consider non-physical Islamic attributes such as segregation of service delivery when they target consumers with high religiosity to attract more Muslim tourists.
In extensive view of consumers’ complaint behavior research area, choosing specific complaint cha... more In extensive view of consumers’ complaint behavior research area, choosing specific complaint channels has been considered as a phenomenon. Although, existing literatures explored much on the consumption behavior of products and services, exploring on the choice of complaint channels still in infancy level.Moreover, investigation of channel-choice for complaining is not done extensively.This study provides a brief overview on complaint responses and classifications of consumer complaining behavior (CCB).Consequently, a suitable classification of complaint reactions with regard to complaint channels is discussed in details.The researchers suggested three aspects which are vital for service providers in order to retain existing consumers and seek for new consumers and acquire positive word of mouth; (1) the service providers required to encourage consumers to make complains (2) complaint channels should be easily accessible for consumers and (3) existence of smooth complaint handling ...
Purpose-This study aims to empirically evaluate the influence of hospitality services on internat... more Purpose-This study aims to empirically evaluate the influence of hospitality services on international students’ emotional responses, satisfaction and future intentions.Design/ methodology/ approach- The study is quantitative in nature and survey method is used to obtain the information for this study. Findings-The study reveals that, the level of hospitality service performance in Malaysia towards student tourists is slightly higher from the average.Hospitality service performance has a remarkable impact on tourists’ intentions to revisit in the destinations.Hospitality service performance impacts toward future visit intention through consumption of their emotions and visit satisfaction.This research will be useful in providing an insight of consumption pattern and post consumption judgments of international students.Research limitations/ implications- Since the study is perception based, it is possible that future research may generate different result in relation with the change ...
Energy security and environmental measurements are incomplete without renewable energy therefore ... more Energy security and environmental measurements are incomplete without renewable energy therefore there is a dire need to explore new energy sources. Therefore, the aim of this study is to measure the wind power potential to generate the renewable hydrogen including its production and supply cost. We used first order eneginnering model and net present value to measure the levelized cost of wind generated renewable hydrogen by using the data source of Pakistan metorological department and State bank of Paksitan. Results shows that the use of surplus wind and renewable hydoregn energy for green economic production is suggested as an innovative project option for large-scale hydrogen use. The key annual running expenses for hydrogen are electricity and storage cost, which have a major impact on the costs of renwable hydrogen. Also, the results indicates that project has the potential to cut CO2 pollution by 139 million metric tons and raise revenue for wind power plants by 2998.52 milli...
Journal of Hospitality Marketing & Management, 2021
ABSTRACT By integrating job demand-resources and social learning theories, the mediation effects ... more ABSTRACT By integrating job demand-resources and social learning theories, the mediation effects of work engagement between servant leadership and service-oriented behavior; and moderating effects of self-efficacy and high-performance work systems (HPWS) on the connection between servant leadership and work engagement were examined. Partial least squares was applied to analyze survey data of 381 customer-contact hotel employees from three cities in Cambodia. Servant leaders have a positive and significant influence on employee-level service-oriented behavior directly and indirectly via work engagement. Both HPWS and self-efficacy significantly and positively moderates the association of servant leadership and work engagement. Overall, findings indicated the importance of servant leadership, engaged employees, HPWS, and self-efficacy in fostering service-oriented behavior. The novelty of this study is the extension of job demand-resources and social learning theories by investigating the mediating role of work engagement and the combined moderating role of HPWS and self-efficacy. Practical and theoretical implications are described. 通过整合工作需求资源和社会学习理论, 研究了工作投入在服务型领导和服务型行为之间的中介作用; 此外, 还考察了自我效能感和高绩效工作系统(HPWS)对仆人领导与工作投入之间关系的调节作用. 偏最小二乘法用于分析柬埔寨三个城市381名顾客接触酒店员工的调查数据. 服务型领导通过工作投入直接或间接地对员工层面的服务导向行为产生积极而显著的影响. HPWS和自我效能感显著且积极地调节了仆人领导和工作投入的关联. 总的来说, 研究结果表明了仆人领导, 敬业的员工, HPW和自我效能感在培养服务导向行为方面的重要性.本研究的创新之处在于通过调查工作投入的中介作用以及HPWS和自我效能感的联合调节作用,扩展了工作需求学习描述.了实了实际和理论意义
Environmental Science and Pollution Research, 2020
Green finance is inextricably linked to investment risk, particularly in emerging and developing ... more Green finance is inextricably linked to investment risk, particularly in emerging and developing economies (EMDE). This study uses the difference in differences (DID) method to evaluate the mean causal effects of a treatment on an outcome of the determinants of scaling up green financing and climate change mitigation in the N-11 countries from 2005 to 2019. After analyzing with a dummy for the treated countries, it was confirmed that the outcome covariates: rescon (renewable energy sources consumption), population, FDI, CO 2 , inflation, technical corporation grants, domestic credit to the private sector, and research and development are very significant in promoting green financing and climate change mitigation in the study countries. The probit regression results give a different outcome, as rescon, FID, CO 2 , Human Development Index (HDI), and investment in the energy sector by the private sector that will likely have an impact on the green financing and climate change mitigation of the study countries. Furthermore, after matching the analysis through the nearest neighbor matching, kernel matching, and radius matching, it produced mixed results for both the treated and the untreated countries. Either group experienced an improvement in green financing and climate change mitigation or a decrease. Overall, the DID showed no significant difference among the countries.
GeoJournal of Tourism and Geosites, 2020
Providing good quality of service is most basic attribute of the service industry, including tour... more Providing good quality of service is most basic attribute of the service industry, including tourism. Complaints by tourists actually provide opportunities for destination or business to recover from the service failures, and when the complaints are handled satisfactorily, destination or business may win tourists back. Therefore, this study aims to explore how complaint constraints influence on t ourists' overall satisfaction level. In order to achieve the objectives, this study used a quantitative approach using PLS-SEM. This study revealed that overall tourists' satisfaction is influenced by limited time, unfamiliarity, limited communication, limited involvement, and positive holiday mood.
South Asian Journal of Social Sciences and Humanities, 2020
Technological advancement has prioritized every aspect of human living, no exception in the servi... more Technological advancement has prioritized every aspect of human living, no exception in the service industry. From consumers' perspectives, a question remained unsolved, how ready are the consumers to adopt existing and upcoming technologies, specifically in service industry? To explore that, this research attempted to figure out related factors that either directly or indirectly influence consumers while adopting new technologies. This research provided a detailed understanding of the consumers' experience in technology adoption, explores consumer views of technologically advanced and linked service environments, and strengthens this understanding by outlining how customer perceptions are affected by contextual variables (objects, behaviors, actors, and artifacts). This research uses a holistic approach to consider consumer experience in the context of intelligent energy services. Intelligent innovations have significantly transformed the service environment, but consumer engagement with intelligent systems remains scarce. In this report, intelligent services are defined, consumer behavior in this new environment is well understood, and important consequences for management and service science are addressed.
International Journal of Trade and Global Markets, 2020
iRASD Journal of Economics, 2020
The COVID-19 pandemic has caused an ongoing tourism crisis. The most significant threat to the gl... more The COVID-19 pandemic has caused an ongoing tourism crisis. The most significant threat to the global economy since the Second World War is the product of unparalleled global travel constraints and residency orders. Tourism is particularly vulnerable to intervention to fight pandemics due to limited movement and social distance. Global markets, including tourist services such as world travel, domestic tourism, day trips, and parts as varied as air, cruises, transport, hotels, cafes and restaurants, conferences, festivals, meetings, or sports activities have automatically been affected by international, regional, and local travel restrictions. Leading to the dramatic stagnation of global air traffic and the fact that many countries have placed travel restrictions, closed borders, or initiated quarantine times, international and domestic tourism has reduced dramatically. Several countries have failed to return tourists home, with hundreds of thousands of people in all areas of the wor...
International Journal of Contemporary Hospitality Management
Purpose This study aims to examine the effects of environmental knowledge, perceived environmenta... more Purpose This study aims to examine the effects of environmental knowledge, perceived environmental responsibility and altruism on tourist’s intention to stay in green hotels. In addition, the mediating role played by tourists’ attitudes, including ecocentric and anthropocentric attitudes, is explored. Design/methodology/approach Data were collected from 393 international tourists in Malaysia. This study followed a cross-sectional approach and applied the partial least squares – structural equation modelling using SmartPLS version 3 software to analyse the data and test the hypotheses. Findings The results indicated that environmental knowledge, altruism, environmental responsibility and ecocentric and anthropocentric attitudes positively influence tourists’ intention to stay in green hotels. Ecocentric attitudes mediate environmental knowledge, altruism, environmental responsibility and intention to stay in green hotels. However, environmental knowledge and altruism do not influence...
Journal of Entrepreneurship and Business
Food safety and hygiene issues gain increasing attention in people’s daily lives and studies on t... more Food safety and hygiene issues gain increasing attention in people’s daily lives and studies on the subject are crucial. The study aims to analyse the awareness of food safety and hygiene among students by applying a quantitative approach. A total of 381 questionnaires were distributed and collected within two weeks using convenient sampling. Four of the 381 questionnaires were void due to being incompetent or not suitable and inconsistencies in the answers, resulting in a 357 or 98.9% usable response rate. Data collection was performed made with assistance from others to distribute, collect, and analyse using statistical package for social sciences (SPSS) Version 24.0 software. The study discovered that food safety knowledge and hygiene significantly impacted student awareness of food safety. The results could provide information for food caterers and restaurant owners on the importance of food safety and hygiene. The study could also aid the Ministry of Health (MOH) to formulate s...
Journal of Environmental Management and Tourism
Domestic tourism in Malaysia has contributed significantly to the country's economy and made ... more Domestic tourism in Malaysia has contributed significantly to the country's economy and made a sustainable impact on the tourism industry. Langkawi is one of the most visited tourists' attractions in Malaysia which is well-known for island tourism and Geotourism. This study explores the relationship of tourists' motivation, destination brand engagement and domestic tourists' revisit intention in Langkawi UNESCO Global Geopark, Malaysia. The study also examined the mediating role of destination brand management and destination trust between tourists motivation and revisit intention. This study used a quantitative approach to explore the relationships among dependent, independent and intervening variables. A total of 300 questionnaires were distributed, and 212 usable questionnaires returned and utilised for further analysis. For analysis purpose, the researchers decided to utilise SPSS version 25.0 for descriptive statistics and PLS-SEM version 3 for inferential analy...
PalArch's Journal of Archaeology of Egypt / Egyptology, May 1, 2020
In this era, technology adoption can change the direction of any company. Technological adoption ... more In this era, technology adoption can change the direction of any company. Technological adoption is taking place at an overwhelmingly fast pace in global companies, and the tourism industry has no exception. The tourism industry has to adopt technological advancement alike other sectors to keep the rhythm in this competitive market. In the tourism industry, MICE is contributing significantly to the industry's growth, especially in Malaysia. By considering the importance of MICE tourism and technology adoption, this study aims to investigate the impacts of perceived benefits (marketing benefits, management benefits & competitive advantage) on web 2.0 adoption intention in MICE tourism industry. It further looks to examine the role of web 2.0 adoption intention on the financial performance of the company. An online survey was conducted by using google doc forms and 182 usable responses used on further analysis. This research used Smart-PLS version 3 and SPSS 24 software for data analysis. The study found that perceived benefits (marketing benefits, management benefits & competitive advantage) have a significant impact on web 2.0 adoption intention and financial performance of the study.
Nankai Business Review International, 2022
Purpose This study aims to examine the effects of green marketing tools on tourists’ behavioural ... more Purpose This study aims to examine the effects of green marketing tools on tourists’ behavioural intention to buy green products by measuring individuals’ subjective norms, attitudes and perceived behavioural control. Design/methodology/approach A total of 421 international tourists from several tourist attractions in Malaysia, selected through convenience sampling, participated in a survey. Findings The analysis results using partial least squares structural equation modelling suggest that behavioural intention of international tourists is firmly influenced by attitude, perceived behavioural control, subjective norms and green marketing tools. However, the subjective norm does not work as a mediator. Practical implications The relationships established in this study provide insight into hoteliers’ knowledge for further implementation of green marketing strategies (eco-label, eco-brand, environmental advertising), which can enhance green attitudes and behavioural intention of purcha...
GeoJournal of Tourism and Geosites, 2022
The tourism industry in Malaysia serves an important role in providing high-quality tourism produ... more The tourism industry in Malaysia serves an important role in providing high-quality tourism products and services and incorporating green practices to achieve environmental sustainability. Studies on the factors that influence revisit intention among green resort guests are limited. Thus, this study approached quantitative method and aimed to assess the influence of perceived value and environmental concern in measuring tourists revisit intentions of green resorts in Malaysia. The analysis unit is the resort's guests in the selected green resorts who have stayed in one of the selected green resorts for at least two days. A total of 450 sample data were analysed using the statistical software IBM SPSS version 22. This study fills the knowledge gap by proposing that environmental awareness and environmental knowledge influence guests’ intention to revisit green resorts.
Environmental Science and Pollution Research, 2021
This work aims to assess multidimensional energy poverty and energy efficiency for environmental ... more This work aims to assess multidimensional energy poverty and energy efficiency for environmental policy measures using data envelopment analysis (DEA), a DEA-Like mathematical composite indicator applied on a dataset based on multiple sets of variables from South Asian economies. The multidimensional energy poverty index (MEPI) is computed to analyze the combining effects and energy poverty in these countries. Simultaneously, South Asia’s metropolitan areas’ population rose by 130 million between 2001 and 2011 and is projected to expand by approximately 250 million by 2030. The findings reveal that endogenous increasing population shocks account for about 72% of energy use. In contrast, the long-term effects of remittance revenue, economic growth, and urbanization on energy use are approximately 20%, 8.25%, and 0.03%, respectively. This work advocates more coordinated and innovative policies to eliminate energy poverty. It can act as a base for policymakers and government officials to make efficient policies and enforce them properly in the regional power sector. Policies should be designed around a smarter use of biomass for cooking, alternate sources for domestic energy production, increased programs for biomass-based cookstoves, and periodic regional-level energy database development.
South Asian Journal of Social Sciences and Humanities, 2021
Muslims around the world are concerned about the halal concept. Consumers are becoming more aware... more Muslims around the world are concerned about the halal concept. Consumers are becoming more aware of health, making halal food interest in today’s business. Today has huge potential in capturing non-Muslim as the target market. Halal food has gone far beyond the values of only about religion. The restaurant industry must explore the concept of halal in more detail. In the restaurant industry, halal represents hygiene, cleanliness and the quality of the food consumed. This study examines the influence of the halal concept on customers’ intention in choosing a restaurant as their preferred eating place. By using the intercept survey method, data were collected in Klang Valley, Malaysia. The present study confirms previous findings on the relationship between attitudes towards halal intention. Customers with high halal attitudes concern are more willing to purchase from halal-certified restaurants. The present study also found a positive and significant relationship between halal aware...
South Asian Journal of Social Sciences and Humanities, 2021
Only limited research has examined the role of religion in a tourism context. This study examines... more Only limited research has examined the role of religion in a tourism context. This study examines the travel satisfaction among Muslim tourists in Malaysia. This paper poses the question: What is the relationship between the Muslim Tourist satisfaction Islamic attributes and revisit intention in Malaysia? A total of 255 questionnaires consisting of 30 items was distributed to Muslim tourists in Malaysia through an online survey. Thus, destination marketers should deliver traditional value to create high customer satisfaction with halal destinations. Marketers should also consider non-physical Islamic attributes such as segregation of service delivery when they target consumers with high religiosity to attract more Muslim tourists.
In extensive view of consumers’ complaint behavior research area, choosing specific complaint cha... more In extensive view of consumers’ complaint behavior research area, choosing specific complaint channels has been considered as a phenomenon. Although, existing literatures explored much on the consumption behavior of products and services, exploring on the choice of complaint channels still in infancy level.Moreover, investigation of channel-choice for complaining is not done extensively.This study provides a brief overview on complaint responses and classifications of consumer complaining behavior (CCB).Consequently, a suitable classification of complaint reactions with regard to complaint channels is discussed in details.The researchers suggested three aspects which are vital for service providers in order to retain existing consumers and seek for new consumers and acquire positive word of mouth; (1) the service providers required to encourage consumers to make complains (2) complaint channels should be easily accessible for consumers and (3) existence of smooth complaint handling ...
Purpose-This study aims to empirically evaluate the influence of hospitality services on internat... more Purpose-This study aims to empirically evaluate the influence of hospitality services on international students’ emotional responses, satisfaction and future intentions.Design/ methodology/ approach- The study is quantitative in nature and survey method is used to obtain the information for this study. Findings-The study reveals that, the level of hospitality service performance in Malaysia towards student tourists is slightly higher from the average.Hospitality service performance has a remarkable impact on tourists’ intentions to revisit in the destinations.Hospitality service performance impacts toward future visit intention through consumption of their emotions and visit satisfaction.This research will be useful in providing an insight of consumption pattern and post consumption judgments of international students.Research limitations/ implications- Since the study is perception based, it is possible that future research may generate different result in relation with the change ...
Energy security and environmental measurements are incomplete without renewable energy therefore ... more Energy security and environmental measurements are incomplete without renewable energy therefore there is a dire need to explore new energy sources. Therefore, the aim of this study is to measure the wind power potential to generate the renewable hydrogen including its production and supply cost. We used first order eneginnering model and net present value to measure the levelized cost of wind generated renewable hydrogen by using the data source of Pakistan metorological department and State bank of Paksitan. Results shows that the use of surplus wind and renewable hydoregn energy for green economic production is suggested as an innovative project option for large-scale hydrogen use. The key annual running expenses for hydrogen are electricity and storage cost, which have a major impact on the costs of renwable hydrogen. Also, the results indicates that project has the potential to cut CO2 pollution by 139 million metric tons and raise revenue for wind power plants by 2998.52 milli...
Journal of Hospitality Marketing & Management, 2021
ABSTRACT By integrating job demand-resources and social learning theories, the mediation effects ... more ABSTRACT By integrating job demand-resources and social learning theories, the mediation effects of work engagement between servant leadership and service-oriented behavior; and moderating effects of self-efficacy and high-performance work systems (HPWS) on the connection between servant leadership and work engagement were examined. Partial least squares was applied to analyze survey data of 381 customer-contact hotel employees from three cities in Cambodia. Servant leaders have a positive and significant influence on employee-level service-oriented behavior directly and indirectly via work engagement. Both HPWS and self-efficacy significantly and positively moderates the association of servant leadership and work engagement. Overall, findings indicated the importance of servant leadership, engaged employees, HPWS, and self-efficacy in fostering service-oriented behavior. The novelty of this study is the extension of job demand-resources and social learning theories by investigating the mediating role of work engagement and the combined moderating role of HPWS and self-efficacy. Practical and theoretical implications are described. 通过整合工作需求资源和社会学习理论, 研究了工作投入在服务型领导和服务型行为之间的中介作用; 此外, 还考察了自我效能感和高绩效工作系统(HPWS)对仆人领导与工作投入之间关系的调节作用. 偏最小二乘法用于分析柬埔寨三个城市381名顾客接触酒店员工的调查数据. 服务型领导通过工作投入直接或间接地对员工层面的服务导向行为产生积极而显著的影响. HPWS和自我效能感显著且积极地调节了仆人领导和工作投入的关联. 总的来说, 研究结果表明了仆人领导, 敬业的员工, HPW和自我效能感在培养服务导向行为方面的重要性.本研究的创新之处在于通过调查工作投入的中介作用以及HPWS和自我效能感的联合调节作用,扩展了工作需求学习描述.了实了实际和理论意义
Environmental Science and Pollution Research, 2020
Green finance is inextricably linked to investment risk, particularly in emerging and developing ... more Green finance is inextricably linked to investment risk, particularly in emerging and developing economies (EMDE). This study uses the difference in differences (DID) method to evaluate the mean causal effects of a treatment on an outcome of the determinants of scaling up green financing and climate change mitigation in the N-11 countries from 2005 to 2019. After analyzing with a dummy for the treated countries, it was confirmed that the outcome covariates: rescon (renewable energy sources consumption), population, FDI, CO 2 , inflation, technical corporation grants, domestic credit to the private sector, and research and development are very significant in promoting green financing and climate change mitigation in the study countries. The probit regression results give a different outcome, as rescon, FID, CO 2 , Human Development Index (HDI), and investment in the energy sector by the private sector that will likely have an impact on the green financing and climate change mitigation of the study countries. Furthermore, after matching the analysis through the nearest neighbor matching, kernel matching, and radius matching, it produced mixed results for both the treated and the untreated countries. Either group experienced an improvement in green financing and climate change mitigation or a decrease. Overall, the DID showed no significant difference among the countries.
GeoJournal of Tourism and Geosites, 2020
Providing good quality of service is most basic attribute of the service industry, including tour... more Providing good quality of service is most basic attribute of the service industry, including tourism. Complaints by tourists actually provide opportunities for destination or business to recover from the service failures, and when the complaints are handled satisfactorily, destination or business may win tourists back. Therefore, this study aims to explore how complaint constraints influence on t ourists' overall satisfaction level. In order to achieve the objectives, this study used a quantitative approach using PLS-SEM. This study revealed that overall tourists' satisfaction is influenced by limited time, unfamiliarity, limited communication, limited involvement, and positive holiday mood.
South Asian Journal of Social Sciences and Humanities, 2020
Technological advancement has prioritized every aspect of human living, no exception in the servi... more Technological advancement has prioritized every aspect of human living, no exception in the service industry. From consumers' perspectives, a question remained unsolved, how ready are the consumers to adopt existing and upcoming technologies, specifically in service industry? To explore that, this research attempted to figure out related factors that either directly or indirectly influence consumers while adopting new technologies. This research provided a detailed understanding of the consumers' experience in technology adoption, explores consumer views of technologically advanced and linked service environments, and strengthens this understanding by outlining how customer perceptions are affected by contextual variables (objects, behaviors, actors, and artifacts). This research uses a holistic approach to consider consumer experience in the context of intelligent energy services. Intelligent innovations have significantly transformed the service environment, but consumer engagement with intelligent systems remains scarce. In this report, intelligent services are defined, consumer behavior in this new environment is well understood, and important consequences for management and service science are addressed.
International Journal of Trade and Global Markets, 2020
iRASD Journal of Economics, 2020
The COVID-19 pandemic has caused an ongoing tourism crisis. The most significant threat to the gl... more The COVID-19 pandemic has caused an ongoing tourism crisis. The most significant threat to the global economy since the Second World War is the product of unparalleled global travel constraints and residency orders. Tourism is particularly vulnerable to intervention to fight pandemics due to limited movement and social distance. Global markets, including tourist services such as world travel, domestic tourism, day trips, and parts as varied as air, cruises, transport, hotels, cafes and restaurants, conferences, festivals, meetings, or sports activities have automatically been affected by international, regional, and local travel restrictions. Leading to the dramatic stagnation of global air traffic and the fact that many countries have placed travel restrictions, closed borders, or initiated quarantine times, international and domestic tourism has reduced dramatically. Several countries have failed to return tourists home, with hundreds of thousands of people in all areas of the wor...