Ger Koole | Vrije Universiteit Amsterdam (original) (raw)

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Papers by Ger Koole

Research paper thumbnail of De overval : Twee seconden is hier een eeuwigheid

KNAW Narcis. Back to search results. Publication De overval : Twee seconden is hier een eeuwighei... more KNAW Narcis. Back to search results. Publication De overval : Twee seconden is hier een eeuwigheid (2003). Pagina-navigatie: Main. Title, De overval : Twee seconden is hier een eeuwigheid. Published in, Nieuw Archief voor Wiskunde, Vol. 5/4, No. 3, p.224-. ...

Research paper thumbnail of European Study Group with Industry

... nl Leila Mohammadi Universiteit Leiden leila@ math. leidenuniv. nl Jaap Molenaar Technische U... more ... nl Leila Mohammadi Universiteit Leiden leila@ math. leidenuniv. nl Jaap Molenaar Technische Universiteit Eindhoven j. molenaar1@ tue. nl Jeroen Mulder KLM, Amstelveen jeroen. mulder@ klm. ... dlo. nl Nienke Valkhoff Universiteit van Amsterdam nienke@ science. uva. ...

Research paper thumbnail of De overval bij het Nederlands Forensisch Instituut : waarheid met kans nul

KNAW Narcis. Back to search results. Publication De overval bij het Nederlands Forensisch Institu... more KNAW Narcis. Back to search results. Publication De overval bij het Nederlands Forensisch Instituut : waarheid met kans nul (2005). Pagina-navigatie: Main. ...

Research paper thumbnail of Scale and skill-mix efficiencies in nursing home staffing: inside the black box

Care workers account for a significant proportion of the total health expenditure in nursing home... more Care workers account for a significant proportion of the total health expenditure in nursing homes and are by far the largest controllable resource. Therefore, determining the appropriate number and type of care workers required plays an important role in the search for more efficiency. This study provides insights into how and why ‘scale of scheduling’ and the enlargement of care workers’ jobs (blending tasks of different qualification levels (QLs)) affect the number and type of staff required to meet the preferences (in terms of day and time) of nursing home residents. The scheduling data for plannable care activities of three separate decision-making units within a single Dutch nursing home have been analyzed. The results show that in >85% of the examined cases, substantial scale and skillmix economies can be achieved. We also found that the correlation between the demand patterns of different types of care tasks is of considerable importance when it comes to possible scale and skill-mix efficiencies.

Research paper thumbnail of Task Scheduling in Long-Term Care Facilities: A Client-Centered Approach

In this study, we analyze a task scheduling problem with small time windows and care workers with... more In this study, we analyze a task scheduling problem with small time windows and care workers with different levels of qualification in a nursing home. A set of care tasks has to be assigned to a given number of care workers, so that the total earliness and tardiness from the nursing home residents’ preferred time is minimized.

To optimally solve this scheduling problem, we formulate a mixed integer program (MIP) and develop a dynamic programming (DP) approach. The numerical analysis shows the reliability of this optimization approach as well as of a heuristic DP approach. A sensitivity analysis with real-world demand data shows the impact of hierarchical qualification levels and large-scale scheduling.

Research paper thumbnail of Optimal control of tandem reentrant queues

Queueing systems, Jan 1, 1998

Research paper thumbnail of An optimal local search procedure for manpower scheduling in call centers

Research paper thumbnail of Optimal repairman assignment in two symmetric maintenance models

European journal of operational research, Jan 1, 1995

Research paper thumbnail of Optimization of business processes: An introduction to applied stochastic modeling

Lecture notes, Jan 1, 2009

Research paper thumbnail of On the use of the power series algorithm for general Markov processes, with an application to a Petri net

INFORMS Journal on Computing, Jan 1, 1997

Research paper thumbnail of Effective prediction of job processing times in a large-scale grid environment

… Computing, 2006 15th …, Jan 1, 2006

Research paper thumbnail of Stochastic scheduling with event-based dynamic programming

Mathematical Methods of Operations Research, Jan 1, 2000

Research paper thumbnail of Approximate dynamic programming in multi-skill call centers

… Conference, 2005 Proceedings of the Winter, Jan 1, 2005

Research paper thumbnail of A stochastic batching and scheduling problem

Probability in the Engineering and Informational …, Jan 1, 2001

Research paper thumbnail of A note on profit maximization and monotonicity for inbound call centers

Research paper thumbnail of Statistical properties of task running times in a global-scale grid environment

Cluster Computing and the …, Jan 1, 2006

Research paper thumbnail of Workload minimization in re-entrant lines

European journal of operational research, Jan 1, 2006

Research paper thumbnail of An evaluation of a Shockroom located CT scanner: a randomized study of early assessment by CT scanning in trauma patients in the bi-located trauma center  …

BMC emergency …, Jan 1, 2008

Research paper thumbnail of Dynamic load balancing and job replication in a global-scale grid environment: A comparison

Parallel and Distributed …, Jan 1, 2009

Research paper thumbnail of Commissioned paper: Telephone call centers: Tutorial, review, and research prospects

Manufacturing & Service …, Jan 1, 2003

Research paper thumbnail of De overval : Twee seconden is hier een eeuwigheid

KNAW Narcis. Back to search results. Publication De overval : Twee seconden is hier een eeuwighei... more KNAW Narcis. Back to search results. Publication De overval : Twee seconden is hier een eeuwigheid (2003). Pagina-navigatie: Main. Title, De overval : Twee seconden is hier een eeuwigheid. Published in, Nieuw Archief voor Wiskunde, Vol. 5/4, No. 3, p.224-. ...

Research paper thumbnail of European Study Group with Industry

... nl Leila Mohammadi Universiteit Leiden leila@ math. leidenuniv. nl Jaap Molenaar Technische U... more ... nl Leila Mohammadi Universiteit Leiden leila@ math. leidenuniv. nl Jaap Molenaar Technische Universiteit Eindhoven j. molenaar1@ tue. nl Jeroen Mulder KLM, Amstelveen jeroen. mulder@ klm. ... dlo. nl Nienke Valkhoff Universiteit van Amsterdam nienke@ science. uva. ...

Research paper thumbnail of De overval bij het Nederlands Forensisch Instituut : waarheid met kans nul

KNAW Narcis. Back to search results. Publication De overval bij het Nederlands Forensisch Institu... more KNAW Narcis. Back to search results. Publication De overval bij het Nederlands Forensisch Instituut : waarheid met kans nul (2005). Pagina-navigatie: Main. ...

Research paper thumbnail of Scale and skill-mix efficiencies in nursing home staffing: inside the black box

Care workers account for a significant proportion of the total health expenditure in nursing home... more Care workers account for a significant proportion of the total health expenditure in nursing homes and are by far the largest controllable resource. Therefore, determining the appropriate number and type of care workers required plays an important role in the search for more efficiency. This study provides insights into how and why ‘scale of scheduling’ and the enlargement of care workers’ jobs (blending tasks of different qualification levels (QLs)) affect the number and type of staff required to meet the preferences (in terms of day and time) of nursing home residents. The scheduling data for plannable care activities of three separate decision-making units within a single Dutch nursing home have been analyzed. The results show that in >85% of the examined cases, substantial scale and skillmix economies can be achieved. We also found that the correlation between the demand patterns of different types of care tasks is of considerable importance when it comes to possible scale and skill-mix efficiencies.

Research paper thumbnail of Task Scheduling in Long-Term Care Facilities: A Client-Centered Approach

In this study, we analyze a task scheduling problem with small time windows and care workers with... more In this study, we analyze a task scheduling problem with small time windows and care workers with different levels of qualification in a nursing home. A set of care tasks has to be assigned to a given number of care workers, so that the total earliness and tardiness from the nursing home residents’ preferred time is minimized.

To optimally solve this scheduling problem, we formulate a mixed integer program (MIP) and develop a dynamic programming (DP) approach. The numerical analysis shows the reliability of this optimization approach as well as of a heuristic DP approach. A sensitivity analysis with real-world demand data shows the impact of hierarchical qualification levels and large-scale scheduling.

Research paper thumbnail of Optimal control of tandem reentrant queues

Queueing systems, Jan 1, 1998

Research paper thumbnail of An optimal local search procedure for manpower scheduling in call centers

Research paper thumbnail of Optimal repairman assignment in two symmetric maintenance models

European journal of operational research, Jan 1, 1995

Research paper thumbnail of Optimization of business processes: An introduction to applied stochastic modeling

Lecture notes, Jan 1, 2009

Research paper thumbnail of On the use of the power series algorithm for general Markov processes, with an application to a Petri net

INFORMS Journal on Computing, Jan 1, 1997

Research paper thumbnail of Effective prediction of job processing times in a large-scale grid environment

… Computing, 2006 15th …, Jan 1, 2006

Research paper thumbnail of Stochastic scheduling with event-based dynamic programming

Mathematical Methods of Operations Research, Jan 1, 2000

Research paper thumbnail of Approximate dynamic programming in multi-skill call centers

… Conference, 2005 Proceedings of the Winter, Jan 1, 2005

Research paper thumbnail of A stochastic batching and scheduling problem

Probability in the Engineering and Informational …, Jan 1, 2001

Research paper thumbnail of A note on profit maximization and monotonicity for inbound call centers

Research paper thumbnail of Statistical properties of task running times in a global-scale grid environment

Cluster Computing and the …, Jan 1, 2006

Research paper thumbnail of Workload minimization in re-entrant lines

European journal of operational research, Jan 1, 2006

Research paper thumbnail of An evaluation of a Shockroom located CT scanner: a randomized study of early assessment by CT scanning in trauma patients in the bi-located trauma center  …

BMC emergency …, Jan 1, 2008

Research paper thumbnail of Dynamic load balancing and job replication in a global-scale grid environment: A comparison

Parallel and Distributed …, Jan 1, 2009

Research paper thumbnail of Commissioned paper: Telephone call centers: Tutorial, review, and research prospects

Manufacturing & Service …, Jan 1, 2003

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