HCi Professional Services (original) (raw)
The HCi Style Guide
A freely downloadable style guide, with templates for Word and Frame.
Our library of documentation articles
- Does your ERP documentation look like this?
- Simple metrics for your documentation
- Subject matter interview techniques for technical writers
- How to get a budget for code documentation
- Feng Shui your stale documentation
- How to fix the intranet
- ITIL implementation
- Metadata
- e-Learning: just training online?
- The key to e-Learning: b-Learning
- If all else fails ... read the manual
Quality and knowledge management
- Flowcharting
- Cause and effect diagrams
- Knowledge management 10-point checklist
- Quality management equals QA plus TQM
- Benefits of QA
More articles
Click hereto link to the rest of our extensive library at our old web site - we will be moving it to our new web design over the next few weeks.
HCi supports standards development
HCi supports the development of international standards in several ways, by:
- hosting the site for the ISO/IEC documentation standards committeeWG2
- hosting Project 11, a WG2 sub-project to develop a standard for user documentation managers
- providing staff to work on both of these projects
If you are interested in standards development within the documentation community, please visit one or both of the above sites.