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Evergreen HP Client Automation Offer

Evergreen Systems has unique technical capabilities in the area of client automation. As a result of long-time legacy experience with Radia (now HP Client Automation), Evergreen is the country’s top expert in Client Automation implementation and support.

The newest version of HP Client Automation (v7.2) can offer your organization a variety of benefits including:

• Expanded support of a variety of operating systems
• New provisioning and patch management tools
• Vastly improved ease of operator use
• Improved security and vulnerability protection
• Extended integrations with other popular BSA IT infrastructure applications, including Discovery and Dependency Mapping Inventory (DDMI), Asset Manager and Service Manager.

Expanded operating system software now supports Windows XP and Vista, Mac OS X (Application manager only), Redhat Linux v5 and Solaris 10.

Security capabilities that have been added include ASE password encryption, SSL support, vulnerability assessment and remediation and real-time security alerts provided online.

Administrator and operator use improvements include DDMI, powerful internet-based hardware and software asset discovery automation as well as HP Asset Manager and HP Service Manager integration.

HP Client Automation also supports powerful new management and deployment capabilities, including a new management console with enterprise-wide views, application deployment accelerators and new ‘guest’ virtual machine management.

Evergreen Bundles Implementation with Software

The Evergreen team is there for you as you take your system into live production, working with you to develop and implement a test plan and assist you through to quality assurance and system stabilization.

During ‘go live’ we focus on user training and adoption, leaving your team with the tools they need to operate and optimize your service management system. We finish by ensuring system performance is tracked against your pre-established business metrics.

Post-production support includes delivery of system documentation, user guidance and support and post-production issue resolution. We leave you with an HP Service Manager system, backed by Evergreen resources, tools, training and ITIL best practices.

Your Results Speak for Themselves

We leave the job only when our customers are 100% satisfied, and this is what we leave behind:

• A high-quality implementation, tailored to your needs, delivering a better system at a lower total cost of ownership.
• Total system modeled, tested and implemented with training and knowledge transfer, delivered with ITIL alignment.
• ‘Go Live’ where your Evergreen team is there to see the system into a smooth and full production environment.

Evergreen Industry Success Stories

Check out the success Evergreen’s clients have been able to achieve with Client Automation:

• A regional bank acquisition migrated 4000 ATMs to new corporate image overnight with 6 helpdesk calls.
• A manufacturer rolled out a DST patch to 20,000 clients overnight with only 10 failures.
• A government account manages 114,000 devices over 2,000 remote sites, with 10,000 client connections hourly and over a million daily with 99% reliability.