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Support Update Tuesday June 7th, 2011:
Still listening to voice mails, I'll be calling people back tomorrow (Wednesday).
This week's hours:
Wednesday: 5pm - 8pm
Thursday: 5pm - 8pm
Friday: 6pm - 10pm
-Carl
Support disclaimer:
Support is very limited, and even during open support hours calls may be forwarded to voice mail. This will especially happen during system outages. Eskimo is only staffed by one individual at part time only. This is due to personal problems Robert Dinse has encountered. These limited hours are only temporary. Messages will be returned in the order that they are receieved. All messages as a result of a server outage will not be responded to. This is due to the staffing limitations right now, and the volume of messages that are received when a server is down. Please view, or subscribe to the system outages for information on server outages, thank you.
Reach a real person when you call Eskimo North's customer support line.
(800) 246-6874
Monday - Thursday: 5:30pm - 8:00pm Pacific time.
Closed Friday - Sunday.
Real interactive personal assistance, no scripts, no phone trees.
Eskimo North is a full-service ISP with discount ISP pricing.
| | Eskimo North, Inc. Postal Mail: P.O. Box 55816Shoreline, WA 98155-0816 Telephone: (206) 812-0051 Toll Free: (800) 246-6874 Fax: (206) 812-0054 E-Mail: support@eskimo.com | | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
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